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View Full Version : Unable to Upgrade - Again - smh



Mcdoc
06-06-2014, 09:44 PM
Seriously ? Glitched again?

Like before - I have nothing currently upgrading - saved up for level 8 LTB - and got the same frickin error as before : "unable to connect to server"

come on guys - isn't this a basic function of the game ?

Ive now lost about 5 days on this LTB upgrade :/


http://www.smule.com/p/209003005_45868323

^ don't click this link ^

2000y2k
06-06-2014, 10:55 PM
Seriously ? Glitched again?

Like before - I have nothing currently upgrading - saved up for level 8 LTB - and got the same frickin error as before : "unable to connect to server"

come on guys - isn't this a basic function of the game ?

Ive now lost about 5 days on this LTB upgrade :/


http://www.smule.com/p/209003005_45868323

^ don't click this link ^

Please read your tag then follow your directions.

Mcdoc
06-06-2014, 11:32 PM
Please read your tag then follow your directions.

Sure - like there is anything I can do about failed code. Come on guy - remove your cranium from your anus

iamnasty
06-07-2014, 12:20 AM
I can upgrade, .....on L3......moo������

SPWD
06-07-2014, 01:50 AM
Have you got more than enough cash for the upgrade as I think it's just the price reduction isn't working,try going 300m above the said price.

Steve

Mcdoc
06-07-2014, 03:26 AM
Have you got more than enough cash for the upgrade as I think it's just the price reduction isn't working,try going 300m above the said price.

Steve

maybe . . . It says I need 1.7b and I have 1.9 - so I'll try again after my next big collect that gets me far enough out ahead of the potential explanation you provided.

Thanks for offering solid input :)

P.s. - if you clicked on the link . . . "Raise your hand . . . " - LoL

SPWD
06-07-2014, 05:57 AM
Thay told me it will be fixed as soon as apple approve the update,8-9 was 4.8b but I had to spend around 5.1 to get it to work.

Steve

Lift Ticket
06-07-2014, 06:49 AM
maybe . . . It says I need 1.7b and I have 1.9 - so I'll try again after my next big collect that gets me far enough out ahead of the potential explanation you provided.

Thanks for offering solid input :)

P.s. - if you clicked on the link . . . "Raise your hand . . . " - LoL

I upgraded another LE, needed $1.7b had $2.3b....when upgrade went through....I only had $150m left, Gree math sucks...you may need a few hundred million more, it seems like the upgrade reduction bonuses aren't working correctly.

I am a cow!
06-07-2014, 10:21 AM
P.s. - if you clicked on the link . . . "Raise your hand . . . " - LoL

Was I meant to? Cos I clicked it...

Oh and as for your building like lift and Spwd said go a few hundred million over and get ur stuff (be sure to get attacked by those pesky pirate guys for 3.6M ;))

killbillbst
06-07-2014, 10:39 AM
I was getting this yesterday, uninstalled the game and reinstalled and upgrade went through

Mcdoc
06-07-2014, 12:31 PM
I was getting this yesterday, uninstalled the game and reinstalled and upgrade went through

i tried that yesterday - still same error.

I holding I out for another 100 million collection to see if Lift Ticket may have been in the money :)

Which means all of our buliding cost reduction bonuses are not working

seesm like a lot things aren't working recently

manbeast
06-07-2014, 12:35 PM
My upgrade cost 6.94 billion, I have 7.98 billion and it still won't go through

MAD NUGGETT
06-07-2014, 12:38 PM
Cement factory doesn't work. You will need more cash than is required to upgrade. Level 9 should have cost me 5.1 billion but actually cost 6.3 or so... Also, your infirmary doesn't work either so I don't suggest upgrading that

Mcdoc
06-07-2014, 05:11 PM
My upgrade cost 6.94 billion, I have 7.98 billion and it still won't go through

Mine shows 1.7 billion cost - I have 2.8 billion - still won't go through :/

so I guess that's not the issue :/

Mcdoc
06-07-2014, 07:50 PM
So FINALLY - upgrade said 1.7 billion - wouldn't upgrade until I actually had 3.2 billion :/

Way to call it Lift Ticket :)

Miss Soprano
06-07-2014, 08:39 PM
This company doesn't know how to run their own game... What's new?

FromAfar
06-07-2014, 08:40 PM
So more the a few things are wrong, thought supposedly addressed:

But more importantly, when you ask support to resolve this action now, while you're way over vault and possibly getting hit, they say no.

Also, in my case, I was a few mil under the required actual cost, so I sold 4 useless buildings to get over, well, support would not restore those either. Yes, I sold them, to get the money, That would have been acceptable IF things worked as they were supped to. But they didn't, so I was without the upgrade and now,out the sold buildings.

And support says tough crap.

SPWD
06-08-2014, 12:02 AM
That's what I said?glad you got it sorted anyway.

manbeast
06-08-2014, 06:35 AM
Had to spend 8.6 billion for a 6.9 billion upgrade ������

SPWD
06-08-2014, 07:06 AM
You can afford it bud lol

Miss Soprano
06-08-2014, 02:52 PM
Gree fix this crap!!!!!!!

MajikUF
06-08-2014, 04:48 PM
I have an upgrade that costs $325.0284m and I have $340m on me and I keep getting the "Cannot reach server. Please check your internet connection and try again." error. So it's not just the $1b+ upgrades.

Miss Soprano
06-08-2014, 07:46 PM
Gree turn off the events and get this game back to where it's supposed to be. You know make customers happy for once. Funzio happy.....

Valynx
06-09-2014, 03:23 AM
Does anyone know when they releasing 4.2?

iamnasty
06-09-2014, 04:39 AM
Does anyone know when they releasing 4.2?

Same date as today but in the year 2037......moo������

manbeast
06-09-2014, 08:02 AM
Worst part of all of it is this... I sent a ticket explaining everything and asking for my 1.7 billion back and I get this response:


"Thank you for your patience while we worked to resolve the issue where it appeared as though the incorrect building upgrade price was applied. This issue has now been addressed and will be corrected in an upcoming game version. Please be on the look out for version 4.2 in the iTunes store. As soon as this update has been approved by Apple, you should see it as available for download..

I can certainly understand how upsetting it can be to deal with such issues. I am unable to compensate for this issue.
I took the liberty to pass your feedback to our developers so that such issues can be taken care of in the future update.

Regards"

Seriously?!? WORST CUSTOMER SERVICE EVER

BostonHammer
06-09-2014, 08:49 AM
Had to spend 8.6 billion for a 6.9 billion upgrade ������

Good to know what I need. My upgrade is suppose to cost the same as yours. One more day I guess.

iamnasty
06-09-2014, 10:09 AM
My upgrade cost 6.94 billion, I have 7.98 billion and it still won't go through


Wow, that's lots of fake cash, can I drop by???......moo👀💤💤