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SimplyminiMW
06-04-2014, 03:54 PM
Maybe it's a glitch in the goal. Gree staff please look at it.

The goal requires 615,252 energy 177 kills with the npc being 11x316.
This has to be a typo you can't expect a normal (non top 10) faction to do these heavy energy goals.

I know these events aren't made for everyone to complete but we can't even get to prestige goals.

CrucialMANGOZ
06-04-2014, 03:57 PM
Wait till you see lvl 10.....1.1 million enegry required

Web323
06-04-2014, 04:02 PM
They have it flipped from what I have seen

SimplyminiMW
06-04-2014, 04:03 PM
They have it flipped from what I have seen

Is prestige less energy?



Wait till you see lvl 10.....1.1 million enegry required

We might not get there tbh

GEMH
06-04-2014, 04:17 PM
Maybe it's a glitch in the goal. Gree staff please look at it.

The goal requires 615,252 energy 177 kills with the npc being 11x316.
This has to be a typo you can't expect a normal (non top 10) faction to do these heavy energy goals.

I know these events aren't made for everyone to complete but we can't even get to prestige goals.

We're looking into this. We'll update when more information is available.

SimplyminiMW
06-04-2014, 04:27 PM
We're looking into this. We'll update when more information is available.

This current fltq is nearly the same as the last fltq. Last fltq we had 2 days and less "kills". This one we have 3 days and nearly 4 times the amount of kills. It just can't be right.

GrimAmoeba
06-04-2014, 04:47 PM
Last info for FLTQ Greece


Level 9/10 Faction this time almost as much as whole thing combined

Faction Normal 161,929
Faction Prestige 647,179
FACTION TOTAL 809,108

Shrinko
06-04-2014, 04:53 PM
lol they'll keep milking the money caw as long as it keeps on giving. Keep buying that gold. Now all of the events will be done for the top 10-20 factions.

SimplyminiMW
06-04-2014, 05:01 PM
Last info for FLTQ Greece


Level 9/10 Faction this time almost as much as whole thing combined

Faction Normal 161,929
Faction Prestige 647,179
FACTION TOTAL 809,108

Thanks for the numbers!! I was hoping someone would post them.
809,000 energy for the entire last fltq. This time just normal is over 2 million energy!!!

Gree needs to explain this one

Cobra Kai
06-04-2014, 05:04 PM
We quit. No way out faction could come close to completing.

The energy requirement would cost vaults and vaults and vaults of gold to just get past normal.

Musta lost yo mind

SimplyminiMW
06-04-2014, 05:12 PM
We just flipped to 9/10 and it now requires only 16 kills

Not calling you out but do you have a screen shot? We still have 177 kills for 9/10.

Broxi
06-04-2014, 05:15 PM
Will pm screenshot

crazeejay
06-04-2014, 05:15 PM
Not calling you out but do you have a screen shot? We still have 177 kills for 9/10.
Ya I'll believe it when I see it

SimplyminiMW
06-04-2014, 05:20 PM
Ya I'll believe it when I see it

It's true, gree lowered the kills.

So what about those on the goal that still have to do 177 kills??

Broxi
06-04-2014, 05:21 PM
No idea mate, I assume you've restarted the game?

SimplyminiMW
06-04-2014, 05:26 PM
No idea mate, I assume you've restarted the game?

Oh yeah. It was more of a question to gree forum mods.

firefighter61
06-04-2014, 05:26 PM
I have seen both the 177 and16

SimplyminiMW
06-04-2014, 05:38 PM
No idea mate, I assume you've restarted the game?

What data set are you on?

Cobra Kai
06-04-2014, 06:00 PM
What about those of us who did way more than the "new" requirements?

Gree going to drop gold for all of us as compensation for this ?

SimplyminiMW
06-04-2014, 06:00 PM
You are correct Tadaaah. There is a thread on this topic.

Please enlighten me on the update & plan y'all have for us.

andy2
06-04-2014, 06:10 PM
an update on this asap please

M1keperry
06-04-2014, 06:16 PM
My faction is on 8/10 the normal portion I believe you guys at Gree need to provide us an additional 24hrs to finish prestige we have had many of our members using gold to get past all the insanely high kill count for what the next faction to have the kills go from 177 to 16 it's ridiculous we should all be put on the next goal and 24hrs added to event

kmikulz
06-04-2014, 06:17 PM
What the heck is going on Gree. I just saw a screen shot of someone on lvl 9/10 normal FLTQ that only needed 13 kills, and my faction is needs 177. Please explain how this is possible. Thank you

cjw226
06-04-2014, 06:22 PM
Another classic gree move. We are 80/177 and only to find out 16 kills is getting other teams past this level.

andy2
06-04-2014, 06:23 PM
i have an account that just reached 9/10 and it only takes 16 kills now... this is absurd

xatest
06-04-2014, 06:24 PM
Being a small T500 fac, seeing the need for 129 kills on stage 8/10 just caused 3 guys to quit from the game. The requirements are getting out of hand and there is just no fun anymore in it.

andy2
06-04-2014, 06:24 PM
Being a small T500 fac, seeing the need for 129 kills on stage 8/10 just caused 3 guys to quit from the game. The requirements are getting out of hand and there is just no fun anymore in it.

they just changed them without and communication/warning and have done nothing to comensate for people who have already done the tough requirements

Cobra Kai
06-04-2014, 06:26 PM
Damage control is needed now!!!!

Drop gold to everyone to cover the losses in energy and the gold we spent.

Alexindahouss94
06-04-2014, 06:28 PM
We are about 50/177 and it seems like we have to do the rest in order to conplete, unlike some smaller teams. How are we going to get reimbursed? I think it'd be fair just to give all of us the prize, or give us our gold back

corey0025
06-04-2014, 06:29 PM
So do you have to complete a goal for it to reset, my faction is on 10, 235 kills of this, if we have to make it through this to reset, how is that fair. Where is the solution.

SimplyminiMW
06-04-2014, 06:29 PM
We are 57/177 on 9/10. We aren't doing another kill till we get bumped up a few goals. By the new requirements we should have been done the entire fltq already.

cjw226
06-04-2014, 06:31 PM
I assume gree has added hits to the prestige mode so once us unlucky teams that are still on levels 9 or 10 finish with these ridiculous levels we will have to do it all again.

Napgar
06-04-2014, 06:32 PM
Look at these two screenshots from 2 different factions at the same FLTQ target at about the same time...

6298

Gen CheeBye
06-04-2014, 06:37 PM
Just scrap this FLTQ and award every faction that reached lvl 9/10 the prize.

The 1mil+ energy is enough to complete the entire prestige mode.

Get your act right Gree

corey0025
06-04-2014, 06:40 PM
At this point they need to delete the entire thing and reset accounts( level, xp, and gold ) to pre event levels...only way to be fair.

xatest
06-04-2014, 06:47 PM
a small faction like ours is already leveling up crazily just to do the existing 8/10, how can we bypass it since the number of kills we currently have should have gotten us pass the level ?

What kind of joke is this ?

I would assume that we now have to open support tickets to get a gold refund since we have spent gold to refill to clear erroneous kill requirements.

Cobra Kai
06-04-2014, 06:55 PM
Customer service said. Sorry. I know you are mad. I would be too. But we aren't authorized to refund you your gold.

Screenshot the email and will report to iTunes.

crazeejay
06-04-2014, 06:56 PM
This game will collapse completely in no time. You watch!

kmikulz
06-04-2014, 07:00 PM
I would hate to see the amount of money Gree has to pay back to Apple because of situations like this .

Shred
06-04-2014, 07:04 PM
Funny how Tadaah disappeared like all the rest of the mods when problems like this happens.
Welcome to Gree.

xatest
06-04-2014, 07:09 PM
This game will collapse completely in no time. You watch!

hasn't it already gone downhill

Nav10
06-04-2014, 07:18 PM
Time to get refund from iTunes people

MadAtWorld
06-04-2014, 07:21 PM
Seriously sucks to be one of the teams that started a new level a few minutes before Gree changed the requirements. We have tried everything to get it to update, but seems once you start a level with a couple hundred kills required you have to finish it for the update to take effect. So, guess what? We now have to do a couple hundred extra kills just for the privilege of going on, and it will take all night. Which means we won't be able to finish prestige level because of the wasted hours. Unless.... we spend a fortune in gold to finish it, which hardly seems fair does it? I am really looking forward to how Gree comes up with their idea of "fair" regarding this. My guess... sorry, it's the best we could do, and at least you got a break on the rest right?

cjw226
06-04-2014, 07:22 PM
Time to get refund from iTunes people

what do you have to do to get iTunes to refund you?

Tardavic
06-04-2014, 07:22 PM
Hey guys,

We have another brief update.

The issue has been fixed going forward and the event has been extended by one additional day.

We will keep you posted on any other updates regarding a plan of action as soon as we can.

We do apologize for the inconvenience.

corey0025
06-04-2014, 07:24 PM
Seriously sucks to be one of the teams that started a new level a few minutes before Gree changed the requirements. We have tried everything to get it to update, but seems once you start a level with a couple hundred kills required you have to finish it for the update to take effect. So, guess what? We now have to do a couple hundred extra kills just for the privilege of going on, and it will take all night. Which means we won't be able to finish prestige level because of the wasted hours. Unless.... we spend a fortune in gold to finish it, which hardly seems fair does it? I am really looking forward to how Gree comes up with their idea of "fair" regarding this. My guess... sorry, it's the best we could do, and at least you got a break on the rest right?

My team is in the same position...level 10 at 76/235, why are those that made progress and had bad timing punished? Fix this!

cjw226
06-04-2014, 07:27 PM
Hey guys,

We have another brief update.

The issue has been fixed going forward and the event has been extended by one additional day.

We will keep you posted on any other updates regarding a plan of action as soon as we can.

We do apologize for the inconvenience.

Why don't you just reset it to the way it was when the event started, admit gree messed up, and make it fair for everybody that labored through the crazy energy on normal only to get on to a now crazy prestige?

Hondo
06-04-2014, 07:29 PM
So what does this mean for prestige?

andy2
06-04-2014, 07:29 PM
Are you kidding?

corey0025
06-04-2014, 07:29 PM
Hey guys,

We have another brief update.

The issue has been fixed going forward and the event has been extended by one additional day.

We will keep you posted on any other updates regarding a plan of action as soon as we can.

We do apologize for the inconvenience.

Fixed going forward is not going to cut it. What about those that are in the middle of level 10, are we expected to spend thousands in gold to do the same thing another faction can do for free?

SpikeyKit
06-04-2014, 07:41 PM
Hey guys,

We have another brief update.

The issue has been fixed going forward and the event has been extended by one additional day.

We will keep you posted on any other updates regarding a plan of action as soon as we can.

We do apologize for the inconvenience.

OOPS we fluffed it!!!!!

Can you now add the time to the CORRECT event

SimplyminiMW
06-04-2014, 07:45 PM
OOPS we fluffed it!!!!!

Can you now add the time to the CORRECT event

Calendar is updated but not the time on the goals.

Paisthecoolest
06-04-2014, 07:47 PM
Tadaaah ...

SpikeyKit
06-04-2014, 07:50 PM
Calendar is updated but not the time on the goals.

They added the time to the box event

Sheff
06-04-2014, 07:50 PM
Hey guys,

We have another brief update.

The issue has been fixed going forward and the event has been extended by one additional day.

We will keep you posted on any other updates regarding a plan of action as soon as we can.

We do apologize for the inconvenience.

Tardavic,

This isn't fair for the factions that started a new level right after it was fixed. Example: we have to do 177 kills on 9/10 and another faction that started 1 hour after us on has to do 16 kills.

Can't Gree give all factions a pass to the next level?

Cobra Kai
06-04-2014, 07:51 PM
When I contacted apple and showed them Tardavic post and the email I got from customer service saying tough luck we won't refund you. I was told apple has already opened an investigation into gree and their practices.

The fact they changed the requirements unevenly falls under their fraudulent practices criteria.

Gree really needs to make this right or offer a huge compensation immediately.

Gree inc. , a 900 stock , will not be happy with the San Francisco subsidiary if they cause them to lose access to apple.

Greediots
06-04-2014, 07:54 PM
Hey guys,

We have another brief update.

The issue has been fixed going forward and the event has been extended by one additional day.

We will keep you posted on any other updates regarding a plan of action as soon as we can.

We do apologize for the inconvenience.

You apologize for the inconvenience!?!?!! This is well beyond inconvenient. You have effectively SCREWED everyone and all you have for us is "we apologize for the inconvenience". Arent you guys tired of apologizing event after event?? Guess what!! We are all painfully aware of how sorry you all are so kindly take your BS apologies, stuff them up your blowholes, and figure out how FIX THIS train wreck!!!!!

Nav10
06-04-2014, 07:55 PM
Popcorn anyone ?

Mikelord
06-04-2014, 07:55 PM
Hey guys,

We have another brief update.

The issue has been fixed going forward and the event has been extended by one additional day.

We will keep you posted on any other updates regarding a plan of action as soon as we can.

We do apologize for the inconvenience.

the event has been extended an additional day? man this is getting to be ridiculous, yes i agree 100% with the people in this fourm, this is not acceptable expecially for those factions where we are stuck on 9/10 or 10/10 and have to go through 700,000 kills inorder for the new updates to take effect! (700,000 exaggerated but we all know this is gree math) how are you going forward with the same developers? glitch after glitch after glitch.. i cannot remember a WD campaign without a glitch can anyone else? (besides brazil but even then they made WD a 5 day campaign if i recall right....LOL)

Stumps
06-04-2014, 07:57 PM
Look at these two screenshots from 2 different factions at the same FLTQ target at about the same time...

6298

Are you ****ting me? Is it April fools? Really, we have to do over 100 extra kills than other factions, because we already started the level?

C'mon Gree, where ar your morals.

nothing2seehere
06-04-2014, 08:04 PM
C'mon Gree, where ar your morals.

Their what now?

kmikulz
06-04-2014, 08:08 PM
Didnt they already lose Amazon? If Apple shuts down Gree we can find a new game with better customer service and programming. Any suggestions? We as consumers have a choice. Just waiting for a class action lawsuit. Serious Gree make this right. Ive played since before first WD, and even your most basic of events continue to have issues after issue.

Snibes
06-04-2014, 08:08 PM
Give them a break guys... It's not like they've put out many LTQ's at this point in the game...
Also, I read in the other thread that the employees play and test the game. No one caught this? Seriously?

Jim4fish01
06-04-2014, 08:10 PM
Tardavic,

This isn't fair for the factions that started a new level right after it was fixed. Example: we have to do 177 kills on 9/10 and another faction that started 1 hour after us on has to do 16 kills.

Can't Gree give all factions a pass to the next level?

Sheff is 100% right. We need a fix that moves folks fairly to the next level and out of this massive screw-up. An extra day doesn't help that. Compensation for what has already been wasted is a separate (yet very important) issue.

Merc_mw
06-04-2014, 08:15 PM
It seems fairly easy to calculate how much energy has been used on each level and apply that to a go forward. Whilst fixing this fubu, suspending ongoing progress and restarting the event at a predetermined time/date enables everyone to prepare. To summarize:
1. Suspend event
2. Apply energy used and advance factions to that point
3. Announce time date event will restart
4. Restart event as announced.

There is your action plan to satisfy every player. They get credit for the effort (and gold) put in. The event functions as intended.

Mikelord
06-04-2014, 08:17 PM
Didnt they already lose Amazon? If Apple shuts down Gree we can find a new game with better customer service and programming. Any suggestions? We as consumers have a choice. Just waiting for a class action lawsuit. Serious Gree make this right. Ive played since before first WD, and even your most basic of events continue to have issues after issue.

so basically we all should complain to apple and maybe when apple shuts down gree then gree will take this a little more seriously?

AMFJ
06-04-2014, 08:18 PM
CONCEDE DEFEAT. HAND OUT THE PRIZE (don't skip anyone like you skipped me on last one and I still haven't received my xxxxxx SU-37!!!!!) AND TOTAL THIS DISASTER OUT. FFS.

MadAtWorld
06-04-2014, 08:23 PM
It seems fairly easy to calculate how much energy has been used on each level and apply that to a go forward. Whilst fixing this fubu, suspending ongoing progress and restarting the event at a predetermined time/date enables everyone to prepare. To summarize:
1. Suspend event
2. Apply energy used and advance factions to that point
3. Announce time date event will restart
4. Restart event as announced.

There is your action plan to satisfy every player. They get credit for the effort (and gold) put in. The event functions as intended.

I was about to say I only see one major problem with your solution but then thought of more. The one: it makes way too much sense. Then I also thought.... it would require Gree to communicate with us effectively to pull it off. And... they would need to go borrow a competent programmer from the elementary schools intro to tech class to figure out how to make it happen. Apparently the ones they have are doing the best they can.

I know that the whole computer industry was started in some guys garage, but I think with the amount you're charging you should have been able to move out of yours by now.

andy2
06-04-2014, 08:36 PM
Not a word of this major screw up in game. This solution will not do! You have screwed people over and are doing nothing about it.

Mastert55!
06-04-2014, 08:38 PM
i have an account that just reached 9/10 and it only takes 16 kills now... this is absurd

All I see is 177 kills.

Merc_mw
06-04-2014, 08:38 PM
We as consumers have choices. We can bring acrimony, sarcasm and disgust to the forums. That seems contrary to our desired goal of having fun playing a game. I choose not to be that person.

We can sit silently and ultimately walk away when the problems surpass our tolerance level. I am considering this option.

We can offer suggestions and hope that enthusiastic new employees, like tadaah (bad idea for a name btw, someone should have warned you) can make a difference. For them to succeed, we need to provide guidance and encouragement.

I like this game when it works. For now I will offer advice and encourage others who like the game to do the same.

Napgar
06-04-2014, 08:49 PM
Hey guys,

We have another brief update.

The issue has been fixed going forward and the event has been extended by one additional day.

We will keep you posted on any other updates regarding a plan of action as soon as we can.

We do apologize for the inconvenience.

So, Tardavic, do I understand well that if your faction is at level 8/10 with 27/129, you still have to kill the Covert Guard 102 times (259k energy) and that the next levels will be with the lowered targets??

supertypek
06-04-2014, 08:52 PM
Yes. We done 129 kills at 8. Mission 9 is 16 kills..

Napgar
06-04-2014, 09:13 PM
Yes. We done 129 kills at 8. Mission 9 is 16 kills..

Thanks for confirming, supertypek ! At least now we know that that part of the "fix" works - and seriously doubt GREE will do anything more to make it fully right...

Richard79
06-04-2014, 11:42 PM
This really is Gree-tarded my facti9n is on 10/10 and pretty much gave up when we saw 235 kills required, all that gold, time, effot, xp wasted and we have to finish this before it resets!!!!!!! Are you freakin kiddin me!!!!! WE WANT A REFUND

local1
06-04-2014, 11:46 PM
Does this mean that prestige has the required kills that normal started with?
If so, then it should have been left alone.

So not only do you have to finish a prestige level of kills to get to whatever level has been reached on the "original" normal but a faction gets to do it again when they complete current level and then blaze up into prestige. Reaching prestige to find the same hill in place.

If it was left alone the total energy needed would have been the same but now for those that have made it to normal 8, 9 or 10 it will be nearly doubled.

Big party foul. Drink.

Anzzi
06-05-2014, 12:44 AM
Still no change for our faction, super nice...well may as well drop it now, and hope for better luck next time..

Bobar
06-05-2014, 12:48 AM
Hey guys,

We have another brief update.

The issue has been fixed going forward and the event has been extended by one additional day.

We will keep you posted on any other updates regarding a plan of action as soon as we can.

We do apologize for the inconvenience.

disagree. you did not fix. you messed it all up. why dont you take your time and implement correct events? take a break. fix all your problems and make events events again. working ones, fun ones, stuff your players can be keen on and are interested in.

2000y2k
06-05-2014, 12:50 AM
It's funny to see people still buy Gree gold on this game. Event after event comes with issues, poor communication, and crap fixes. If you think anything will change I'm sure you can get a job a Gree.

Remember, the next major bug is always just an event away.

Tealeaf65
06-05-2014, 02:07 AM
This really is a joke, we struggled through 9/10 with 177 kills, with some members using a load of gold, and now other factions only need 16 kills. You can't change halfway through, play fair to everyone

Edbl79
06-05-2014, 03:55 AM
Everyone seems to be talking about the later levels of normal but what you don't realize is that the early levels were "fixed" as well. We stopped with our mini faction at 3/10 and once word spread about this we moved some accounts over to finish the level. It went from 24 kills on 3/10 to 8 kills on 4/10. So much unnecessary xp gain and wasted energy from the on set of this event. Our minis quickly moved through the 8 kills needed for 4/10 and onto 5/10 which was, you guessed it, now only 10 kills. Anyone care to guess how many kills 6/10 and 7/10 is now after the "fix"?

1GaDawg85
06-05-2014, 04:00 AM
I want an explanation on why goals were not updated across the board?

Bobar
06-05-2014, 04:39 AM
so gree, tell us how it should be now with "fixed" measures

Nav10
06-05-2014, 05:10 AM
Relax guys , gree workers have a life to lol. They work 8 hours a day to give us one of the best games out there

reesiepuff
06-05-2014, 05:31 AM
Relax guys , gree workers have a life to lol. They work 8 hours a day to give us one of the best games out there

yea we are all still here huh haha

SimplyminiMW
06-05-2014, 07:08 AM
Does this mean that prestige has the required kills that normal started with?
If so, then it should have been left alone.

So not only do you have to finish a prestige level of kills to get to whatever level has been reached on the "original" normal but a faction gets to do it again when they complete current level and then blaze up into prestige. Reaching prestige to find the same hill in place.

If it was left alone the total energy needed would have been the same but now for those that have made it to normal 8, 9 or 10 it will be nearly doubled.

Big party foul. Drink.


That isn't the case. All kills, normal & prestige were incorrect. Look at the numbers of the last fltq and they should be on par with this fltq.

Bobar
06-05-2014, 09:46 AM
countdown still running down as if it was not extended. up to now the timer was always correct and not things shown at the globe or told in the forum. so no extended playing up to now

Sumiala
06-05-2014, 09:52 AM
Popcorn anyone ?

Best post yet!

Tadaaah
06-05-2014, 10:30 AM
Hello All,

Apologies, sometimes I do require sleep. We are currently working to get you an update.

The event has been extended one day and we are working on the other details.

Thank you for your patience.

andy2
06-05-2014, 10:37 AM
Hello All,

Apologies, sometimes I do require sleep. We are currently working to get you an update.

The event has been extended one day and we are working on the other details.

Thank you for your patience.

There are players active and spending real money 24/7.

There are issues that arise 24/7.

It is not unrealistic to expect support staff on such a product to be around 24/7. I understand that should not typically be the sole responsibility of one person but a team. Either way, if there is no team (which would be Gree's fault for under staffing) and only you Tadaaah and such a major error occurs which is causing thousands of customers real money, I would not rest until I had a solution out ease their minds so that maybe, just maybe you can salvage some of those customers. Making light of the situation is not a good idea. This is a serious deal involving peoples real money.

andy2
06-05-2014, 10:38 AM
There are players active and spending real money 24/7.

There are issues that arise 24/7.

It is not unrealistic to expect support staff on such a product to be around 24/7. I understand that should not typically be the sole responsibility of one person but a team. Either way, if there is no team (which would be Gree's fault for under staffing) and only you Tadaaah and such a major error occurs which is causing thousands of customers real money, I would not rest until I had a solution out ease their minds so that maybe, just maybe you can salvage some of those customers. Making light of the situation is not a good idea. This is a serious deal involving peoples real money.

Also, for the love of all that is good - POST SOMETHING ABOUT THIS IN GAME. Expecting people to read the forums is such a joke. You wonder why you have so many tickets? The majority of your player base has NO IDEA what is going on!

Maz
06-05-2014, 10:47 AM
Hello All,

Apologies, sometimes I do require sleep. We are currently working to get you an update.

The event has been extended one day and we are working on the other details.

Thank you for your patience.

You added a day to the globe.. Not the event timer.. Once that hit zero, the event will close, as there have been many issues if this nature in the past please add the proper time to the proper event. You guys gave the box event the extra day IN THe EVENT timer, not the ltq/fltq

Tadaaah
06-05-2014, 10:48 AM
There are players active and spending real money 24/7.

There are issues that arise 24/7.

It is not unrealistic to expect support staff on such a product to be around 24/7. I understand that should not typically be the sole responsibility of one person but a team. Either way, if there is no team (which would be Gree's fault for under staffing) and only you Tadaaah and such a major error occurs which is causing thousands of customers real money, I would not rest until I had a solution out ease their minds so that maybe, just maybe you can salvage some of those customers. Making light of the situation is not a good idea. This is a serious deal involving peoples real money.

While 24/7 would be ideal, I am one person. Your support staff and other teams have been working around the clock to get you an update and fix and more details. I, personally, should have checked on this last night and for that I apologize. I'm here to communicate with you and for you; I dropped the ball on this, but will try my best not to let this happen again.


Also, for the love of all that is good - POST SOMETHING ABOUT THIS IN GAME. Expecting people to read the forums is such a joke. You wonder why you have so many tickets? The majority of your player base has NO IDEA what is going on!

Working to see if we can get it in there.

SpikeyKit
06-05-2014, 11:15 AM
While 24/7 would be ideal, I am one person. Your support staff and other teams have been working around the clock to get you an update and fix and more details. I, personally, should have checked on this last night and for that I apologize. I'm here to communicate with you and for you; I dropped the ball on this, but will try my best not to let this happen again.



Working to see if we can get it in there.

I have a whole thread about the wrong event being extended

Tadaaah
06-05-2014, 11:22 AM
I have a whole thread about the wrong event being extended

Please link to that thread.

SimplyminiMW
06-05-2014, 11:34 AM
While 24/7 would be ideal, I am one person. Your support staff and other teams have been working around the clock to get you an update and fix and more details. I, personally, should have checked on this last night and for that I apologize. I'm here to communicate with you and for you; I dropped the ball on this, but will try my best not to let this happen again.



Working to see if we can get it in there.

Don't worry too much about it Tadaaah. A lot of people around here get upset quickly. IMHO the right steps were being worked on. Fltq kills were fixed, extended time. Although a couple issues arise from these fixes I'm sure y'all will do what is best.
Just be upfront with the desisions and communicate them well (here & in game). Not everyone will be happy with the final outcome that we all know. But honest attempts go the distance in the end.

krabbie
06-05-2014, 11:36 AM
While 24/7 would be ideal, I am one person. Your support staff and other teams have been working around the clock to get you an update and fix and more details. I, personally, should have checked on this last night and for that I apologize. I'm here to communicate with you and for you; I dropped the ball on this, but will try my best not to let this happen again.

Although i don't agree with the way the problems in the event were solved, thank you for communicating openly and for the apologies! We are all humans and we all make mistakes :) and as long as theybare not intentional we can live and learn from them!

reesiepuff
06-05-2014, 11:40 AM
Tadaaah you came at a bad time haha

Tadaaah
06-05-2014, 11:50 AM
Tadaaah you came at a bad time haha

I've been through worse. ;)

Don't worry we'll work through this. Y'all have been very patient. Thanks for that.

Jason-TWATS
06-05-2014, 11:51 AM
Thanks for the numbers!! I was hoping someone would post them.
809,000 energy for the entire last fltq. This time just normal is over 2 million energy!!!

Gree needs to explain this one

Gree changed it.
Now you need to hit it less.

SimplyminiMW
06-05-2014, 11:56 AM
Gree changed it.
Now you need to hit it less.


Thanks for the information!!!!!!

Merc_mw
06-05-2014, 12:30 PM
No they have not. Our faction has sat on it's fingers (and wallets) for over 24 hours. We sit at 38/89 on 7/10 normal. In the past, we would have finished normal at this point and be working thru prestige. Unless we are appropriately placed and reset the 54 people in skillzone will not spend a dime to finish.

We have submitted 24 tickets, gotten 18 auto responses and 6 indicating the fix is being worked on/has been made. Sadly, it has not.

SimplyminiMW
06-05-2014, 12:39 PM
No they have not. Our faction has sat on it's fingers (and wallets) for over 24 hours. We sit at 38/89 on 7/10 normal. In the past, we would have finished normal at this point and be working thru prestige. Unless we are appropriately placed and reset the 54 people in skillzone will not spend a dime to finish.

We have submitted 24 tickets, gotten 18 auto responses and 6 indicating the fix is being worked on/has been made. Sadly, it has not.

"It is fixed going forward"
As quoted by one of the mods.

Means the fix takes place when you go to the next goal.

GrimAmoeba
06-05-2014, 12:44 PM
"It is fixed going forward"
As quoted by one of the mods.

Means the fix takes place when you go to the next goal.


So your fault for sitting for 24 hours wasting full energy, could have been done with that level with no need for gold

Bobar
06-05-2014, 01:09 PM
Please link to that thread.

Please check the timer of Undercover Mission. It will be finished in 1d 54m right now. No extension.

See the globe. Leaderboard should end like the Undercover Mission at 7th June. BUT: Seeing the Event Countdown of Leaderboard Event: 03d. 54m.

How can events with same end-date have a countdown, that is 48hrs different? Cause Leaderboard Event has been extendet 1 day, nothing changed on Undercover Mission. Just see the countdowns.

Tadaaah
06-05-2014, 01:12 PM
Just wanted to keep you all updated:

We don't have any new information, but hopefully we'll have ironed out details soon.

Recap:

The event is fixed moving forward.
The event has been extended a day. It is in the code, but isn't reflected in the Goal Folder. It will be reflected there by the end of the day.


Thank you all for being so patient on this matter.

Cobra Kai
06-05-2014, 01:55 PM
Thanks for the update

Any word on compensation for those of us who have had to do the previous energy sucking levels before the change? A good faith gesture of compensatory gold for all doesn't cost you a dime and will show that you more than acknowledge the mistake , you take responsibility for them as well.

Cobra Kai
06-05-2014, 02:35 PM
Also, are you going to fix the individual prestige as well? The energy requirement for multiple sometimes 10 times on a high energy target is not possible. That needs To be adjusted as well

Currently it will take over 6 vaults of gold to accomplish the individual requirements. And I have 4300 energy at a +10 regen. Still freaking ridiculous. T should be changed to match the new fltq requirements

Apollo13
06-05-2014, 05:54 PM
Yes, I think GREE should for once make a compensation to the people. I think it will be easier that faction that complete 7/10 normal at the time of the fix be compensated with say a truck load and factions that complete 8/10, a vault and 9/10, 2 vault for every members in the respective team.

reesiepuff
06-05-2014, 06:19 PM
The timer has been fixed for the ILTQ and FLTQ goal tabs but the Event goal still is wrong for the wrapper prize. will this affect anything?

andy2
06-05-2014, 06:27 PM
still no message about ANY of this in game. how many tickets from confused players do you need to get before you begin to explain stuff to your paying customers in a place where the majority will actually see it?

Tardavic
06-05-2014, 08:08 PM
The timer has been fixed for the ILTQ and FLTQ goal tabs but the Event goal still is wrong for the wrapper prize. will this affect anything?

It looks like the event goal has been corrected to reflect the in-game event timer for an additional 24 HR's. You may have to exit and restart your app to see the update!

It would be much appreciated if anyone could confirm this. If not then it should be fixed soon.

Edbl79
06-05-2014, 08:13 PM
Tardavic, I can confirm event clock is good. Thank you.

Can you help me and confirm that the kills at end of individual prestige are correct? This was posted in another thread but to summarize the numbers below can't be right. Can you check?
Prestige
Drop Site - Covert Director
Individual 18/20 - 9 kills
Faction 13/15 - 6 kills

Emir Island - Covert Captain
Individual 19/20 - 10 kills
Faction 14/15 - 6 kills

Oil Refinery Plant - Covert Leader
Individual 20/20 - 11 kills
Faction 15/15 - 6 kills

Tardavic
06-05-2014, 08:31 PM
Tardavic, I can confirm event clock is good. Thank you.

Can you help me and confirm that the kills at end of individual prestige are correct? This was posted in another thread but to summarize the numbers below can't be right. Can you check?
Prestige
Drop Site - Covert Director
Individual 18/20 - 9 kills
Faction 13/15 - 6 kills

Emir Island - Covert Captain
Individual 19/20 - 10 kills
Faction 14/15 - 6 kills

Oil Refinery Plant - Covert Leader
Individual 20/20 - 11 kills
Faction 15/15 - 6 kills


Thanks for confirming. Regarding this other matter, I have passed this over to our engineers to check out. When I know more I will let you know.

Tardavic
06-05-2014, 08:42 PM
Thanks for confirming. Regarding this other matter, I have passed this over to our engineers to check out. When I know more I will let you know.


Are you talking about the kills for that specific job or the whole entire goals?


Each job in a goal has it's own kill count, and 1/15 -> kill npc x amount of time (note kill may require multiple hits).

Any additional information would appreciated.

RealLoads
06-05-2014, 08:45 PM
He is trying to show you that the kills required for solo are more the faction which cant be right..

Edbl79
06-05-2014, 08:50 PM
Tardavic, the last stage of prestige on Oil Refinery requires you to hit the NPC 7 times to register 1 kill. The individual goal(20/20) is 11 total kills while faction goal(15/15) only requires 6 kills. Basically on the three levels I posted one faction member can complete the entire faction goal to move your faction to the next level and not even complete the individual goal. I don't think there has ever been an ltq where the individual goal required more total kills than the overlapping faction goal. Hope this helps. Thanks!

RealLoads
06-05-2014, 08:52 PM
Thanks for confirming. Regarding this other matter, I have passed this over to our engineers to check out. When I know more I will let you know.

I just checked ingame and I can confirm that 24hours was just added to the solo event timer. But I'm at 17/20 and it still says it takes 5 kills. Was the kills required fixed also?