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Homsher
05-28-2014, 05:00 AM
Does anyone have any idea why i cant upgrade my special money buildings? When i try i get a message saying "Can not reach server" but then i have no problem upgrading any regular money building. I sent Gree 3 emails letting them know and i get some generic response. PLEASE FIX THIS GREE!!!

sw71
05-28-2014, 07:37 AM
Try clearing your cache

GEMH
05-28-2014, 10:52 AM
Our developers are aware of this issue, and are looking into the matter. When a fix is available we'll get it out as a hotfix.

A Fresh Start
05-28-2014, 11:50 AM
Our developers are aware of this issue, and are looking into the matter. When a fix is available we'll get it out as a hotfix.

what about the issue with the cement factory?

Tardavic
05-28-2014, 03:22 PM
what about the issue with the cement factory?

This I being looked into as well.

fatbodychris
05-28-2014, 04:04 PM
what about the issue with the cement factory?

What's the issue with the cement factory?

Snatcher
05-29-2014, 01:03 AM
Will i get refund for the extra money/gold used to upgrade

A Fresh Start
05-29-2014, 01:47 AM
What's the issue with the cement factory?


The cement factory is not giving the build/upgrade reduction

Gato
05-29-2014, 11:44 AM
SO I am over vaulted and can't upgrade buildings. can you please help with this ASAP!

Web323
05-29-2014, 11:50 AM
I can upgrade mine and just missing the cement factory boost

Gato
05-29-2014, 12:12 PM
I can upgrade mine and just missing the cement factory boost

your LTE buildings too???

Tardavic
05-29-2014, 02:18 PM
Rest assure guys that we are looking into these issues. Once we have any updates we will let you know as soon as we can.

Web323
05-29-2014, 03:15 PM
your LTE buildings too???

Just did my 2 Towers the other day

ElMacho
05-29-2014, 08:01 PM
Curragh upgrades but wouldn't let me upgrade article rig hmm

Denerio9
05-29-2014, 10:03 PM
Cmon gree fix it quick

Denerio9
05-30-2014, 12:47 AM
Tardavic ..hows the proggress on trying to fix this
Cant upgrade problem?

J1mcrane
05-30-2014, 04:58 AM
Same for me! I can't upgrade the new Biotech building and keep getting the error message. I hope we will be given more time to upgrade seeing as another error from Gree has caused us issues. Maybe the servers can't cope with the ridiculous numbers involved with upgrading the new building. It is crazily priced lol.

DaMiAn-SoLiD
05-30-2014, 09:00 AM
i had the same issue yesterday, cost of upgrade was 147mil , i had 148mil and it wouldnt let me upgrade (server error) went and raided 20-30mil and tried again and it went through

Tealeaf65
05-30-2014, 10:27 AM
I am getting the same while trying to upgrade my arctic rig, "server error"

Greasy
05-30-2014, 11:30 AM
SO I am over vaulted and can't upgrade buildings. can you please help with this ASAP!

HAHA. Is this a joke ? Over vault ? What vault ....

NaRciS
05-30-2014, 12:43 PM
Hi,

Its been two days, any ideas on when these issues will be sorted?

NaRciS
05-30-2014, 12:59 PM
It looks like the problem is with the cost - The cost showed as roughly 138million to upgrade, I got server problems with around 144 million in the bank, I then raided another 10 million and it went through, as mentioned the cost should have been 138m but my bank was charged around 152m.

So based on this I would guess the issue is with the cement factory and the discount not being offered.

j

elangomatt
05-30-2014, 01:38 PM
The cement factory isn't the problem, Gree tweaked something that changed the cost that is displayed but the actual prices have not changed. Here is a copy of a post I made yesterday in another related thread...


I am actually positive that Gree(d) messed up the programming of the cost that is displayed, but the amount of cash they are withdrawing is absolutely correct. I maintain a spreadsheet of all of my upgrade costs so I can plan what I want to upgrade next. I just started an upgrade to the Taj Mahal. The in game cost shows 282,843,400. Before starting the upgrade, I had 424,208,400 cash. After the upgrade I had 71,824,917 cash. The amount I was charged for the upgrade was 352,383,155. The upgrade cost I've had recorded in my spreadsheet for ages is 352.4 million. (I always keep my costs updated in my spreadsheet, too bad I can't accurately keep things up to date until this gets fixed!)

TL;DR version: The cash Gree(d) is taking from you for upgrades is correct, the cost of the upgrade displayed in game is screwed up.

Denerio9
05-30-2014, 03:09 PM
The upgrade for level 2 to 3 charged me extra 33m

Denerio9
05-30-2014, 03:45 PM
Done my math over & over & It came out to the same result : 33,070,800
Over the required amount shown for current upgrade
With level 9 cement factory

elangomatt
05-30-2014, 05:02 PM
The upgrade for level 2 to 3 charged me extra 33m


Done my math over & over & It came out to the same result : 33,070,800
Over the required amount shown for current upgrade
With level 9 cement factory
What building was it you were upgrading? what does your profile show for your upgrade cost reduction bonus? Lastly, are you android or iOS? I'll attempt to do the correct math for you

Tardavic
05-30-2014, 05:03 PM
We do hope to get this fixed soon. We will do our best to keep you informed. If this gets fixed in an update we will let you know.

Miss Soprano
06-02-2014, 10:12 AM
I can't upgrade any buildings now.... Gree fix this you're messing s$&@ up for me with getting the new building to level 10.

GEMH
06-02-2014, 11:23 AM
Update: The building upgrade issue where a server error is received when you attempt to upgrade a building should be fixed with the upcoming release of version 4.2 in the iTunes store. This will be available as soon as it gets approval from Apple.

Paiens
06-02-2014, 11:46 AM
Will the cement factory issue be fixed....new building is expensive enough as it is

Miss Soprano
06-02-2014, 02:27 PM
Hopefully ASAP I want to get my building to level 10 before the goal ends and upgrade another one in the process...

Donkey
06-02-2014, 06:08 PM
Are you guys going to give a refund for the extra money we had to spend so far with bonuses that don't work???


Update: The building upgrade issue where a server error is received when you attempt to upgrade a building should be fixed with the upcoming release of version 4.2 in the iTunes store. This will be available as soon as it gets approval from Apple.

Miss Soprano
06-02-2014, 06:25 PM
Are you guys going to give a refund for the extra money we had to spend so far with bonuses that don't work???

Yeah right! Gree won't give us s$&@. They don't give a f@&$ about us... Well if you're not SUP they would.