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View Full Version : Open letter to gree and mw community



fofito30
05-21-2014, 06:00 PM
SUP will not be participating in this upcoming Greece WD event.

Reasons:
1-Gree has been made aware of OSW using LE/valor gltiches (hereafter referenced as LE glitch) to boost their stats to a level that would otherwise have taken years of cumulative top prizes to attain and done so at a fraction of the cost. Though the glitch has since been fixed and the units removed, it nevertheless took gree weeks to address the issue even though they were made aware and acknowledged the glitch was a violation of its TOS.
More importantly, events like FA, Boss event and WD were still continued with these units remaining in play.
A)The integrity of the FA was undermined when OSW deployed high stat units obtained through the LE glitch to win and score in matchups while others squandered gold and cash units in an attempt to compete fairly. Event standings that were illegitimately attained were nevertheless upheld even though gree had been made aware of this TOS violation and acknowledged the existence and use of the glitch.
B) OSW players with inflated stats via LE glitch units were able to complete Boss event at a far lower gold expenditure rate than those who chose not to violate TOS by using said glitch. Again, nothing was done to address this issue.
C) OSW entered WD event at a distinct advantage against others who played within the confines of the TOS rules. Inflated stats allowed some OSW to defeat high level targets (for increased WD points) while denying rivals a high point yielding target because of their inflated defense stats.

It was only after these 3 events were completed (weeks) that the glitched units were finally removed from game. As punishment, said offenders were refunded the gold/valor they used to exploit glitch while event standings were upheld and gold expenditure by other teams/players was not taken into consideration and/or addressed.

2- After last WD, Gree was made aware of over a dozen games in OSW that were health regeneration hacks. Prior to last WD, OSW had 4 of these hacked games. Depending on the time spent on game, a single player with this account can score anywhere from 700k to 2m+ WD points over the course of a WD event.
We have been told that all these games and the faction itself is currently being looked at by a team of developers so that action can be taken as a whole instead of one account at a time.
Many of the accounts mentioned were created and modified by a few individuals. They would add boost units, prize units etc. to an account and then sell it. Though the loophole of adding units has been patched for months, the games still exist.
The name of the individual who was making and selling these games along with all pertinent details of transactions and other info has been forwarded to Gree.

In our view, this fix is taking far too long. It is not difficult to run a script to identify accounts that in many cases have as high as a -99% regeneration rate and then have it removed from game.
We have been repeatedly told by Gree that this situation is in the process of being fully addressed. In the interim, WD events (like the Greece event slated for this Friday) are still being launched.
After last WD event, OSW has added multiple games to its roster that have been identified as having the same type of hack on account. The now number of health hacked games in OSW currently stands at 19.
Is it possible to not be aware of a game or two in your
faction that may be hacked/altered? Yes.
Is it possible to be ignorant in knowing that a third of your faction has hacked accounts? No.
OSW knowingly endorses, accepted, and continues to accept these games into its ranks.
OSW leader and core officer rank believe that any means bringing them closer to a win is justifiable. It's evident in their actions and from what they say. They find one or two sup players within hundreds that has an extra unit and use that as an excuse to rationalize their cheating from the top down. Anyone who currently is or ever has been in our group knows our stance and our guidelines for playing within the rules.

At at a minimum, the OSW faction should be removed and it's leaders banned. Knowingly using hacked games in an attempt to win and drive up REAL spending for fellow people is immoral and at best reprehensible.

Presently, no prior faction WD event standings/prizes have been altered/removed by Gree to punish players and teams who reached prize tiers by cheating; no accounts have yet to be banned; no players have been stripped of their prizes; no adjustments/credits have been made for teams who used x amount of gold competing against cheats.

Leaders and officers of our group can not in good conscience ask our fellow teammates and friends to score x amount of points for x amount of gold if the playing field is not level for all. To do so would make us complicit in cheating our friends out of real cash by competing against hackers. Currently, without Gree enforcing a correction of these exploits and without offering protection to its TOS abiding customers, we see no justifiable reason to continue playing/spending.
Furthermore, if both the prior and present cheating is not addressed, we will look for remedy via legal recourse.

This post was simply to make MW teams aware of where we are, where we are heading, and the reasoning behind it. It was also a public notice to Gree. Up till now, all dealings with Gree have been in private communications.

Again, this is not a call for action. We will no longer do the job of policing and pushing for game corrections that Gree itself should be remedying and enforcing per its own TOS contract.

SimplyminiMW
05-21-2014, 06:10 PM
Looks like SUP 2 has a chance @ 1st place now.

Truthfully this is all talk. Action speaks for itself. Anyone taking bets on how long SUP doesn't score a single point? I doubt they last an hour.

qdubbya
05-21-2014, 06:12 PM
damn. GIF wouldn't work.

Oh well - I highly doubt GREE will do anything about this - but subbed to see how it turns out..

I know personally I've reported many accounts for cheating and guess what - they're still around with 3+ LE buildings & Boost buildings...

The_
05-21-2014, 06:13 PM
Could you do me a favor by condensing the book above into 2-3 sentences?

SimplyminiMW
05-21-2014, 06:14 PM
could you do me a favor by condensing the book above into 2-3 sentences?


SUP doesn't want to compete against cheaters. They aren't competing this WD.

qdubbya
05-21-2014, 06:14 PM
Could you do me a favor by condensing the book above into 2-3 sentences?

Just read the first sentence, lazyass.


"SUP will not be participating in this upcoming Greece WD event. "

The_
05-21-2014, 06:16 PM
just read the first sentence, lazyass.


"sup will not be participating in this upcoming greece wd event. "

whyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy nottttttttttttttttttttt

fofito30
05-21-2014, 06:23 PM
SUP will not be participating in this upcoming Greece WD event.

Reasons:
1-Gree has been made aware of OSW using LE/valor gltiches (hereafter referenced as LE glitch) to boost their stats to a level that would otherwise have taken years of cumulative top prizes to attain and done so at a fraction of the cost. Though the glitch has since been fixed and the units removed, it nevertheless took gree weeks to address the issue even though they were made aware and acknowledged the glitch was a violation of its TOS.
More importantly, events like FA, Boss event and WD were still continued with these units remaining in play.
A)The integrity of the FA was undermined when OSW deployed high stat units obtained through the LE glitch to win and score in matchups while others squandered gold and cash units in an attempt to compete fairly. Event standings that were illegitimately attained were nevertheless upheld even though gree had been made aware of this TOS violation and acknowledged the existence and use of the glitch.
B) OSW players with inflated stats via LE glitch units were able to complete Boss event at a far lower gold expenditure rate than those who chose not to violate TOS by using said glitch. Again, nothing was done to address this issue.
C) OSW entered WD event at a distinct advantage against others who played within the confines of the TOS rules. Inflated stats allowed some OSW to defeat high level targets (for increased WD points) while denying rivals a high point yielding target because of their inflated defense stats.

It was only after these 3 events were completed (weeks) that the glitched units were finally removed from game. As punishment, said offenders were refunded the gold/valor they used to exploit glitch while event standings were upheld and gold expenditure by other teams/players was not taken into consideration and/or addressed.

2- After last WD, Gree was made aware of over a dozen games in OSW that were health regeneration hacks. Prior to last WD, OSW had 4 of these hacked games. Depending on the time spent on game, a single player with this account can score anywhere from 700k to 2m+ WD points over the course of a WD event.
We have been told that all these games and the faction itself is currently being looked at by a team of developers so that action can be taken as a whole instead of one account at a time.
Many of the accounts mentioned were created and modified by a few individuals. They would add boost units, prize units etc. to an account and then sell it. Though the loophole of adding units has been patched for months, the games still exist.
The name of the individual who was making and selling these games along with all pertinent details of transactions and other info has been forwarded to Gree.

In our view, this fix is taking far too long. It is not difficult to run a script to identify accounts that in many cases have as high as a -99% regeneration rate and then have it removed from game.
We have been repeatedly told by Gree that this situation is in the process of being fully addressed. In the interim, WD events (like the Greece event slated for this Friday) are still being launched.
After last WD event, OSW has added multiple games to its roster that have been identified as having the same type of hack on account. The now number of health hacked games in OSW currently stands at 19.
Is it possible to not be aware of a game or two in your
faction that may be hacked/altered? Yes.
Is it possible to be ignorant in knowing that a third of your faction has hacked accounts? No.
OSW knowingly endorses, accepted, and continues to accept these games into its ranks.
OSW leader and core officer rank believe that any means bringing them closer to a win is justifiable. It's evident in their actions and from what they say. They find one or two sup players within hundreds that has an extra unit and use that as an excuse to rationalize their cheating from the top down. Anyone who currently is or ever has been in our group knows our stance and our guidelines for playing within the rules.

At at a minimum, the OSW faction should be removed and it's leaders banned. Knowingly using hacked games in an attempt to win and drive up REAL spending for fellow people is immoral and at best reprehensible.

Presently, no prior faction WD event standings/prizes have been altered/removed by Gree to punish players and teams who reached prize tiers by cheating; no accounts have yet to be banned; no players have been stripped of their prizes; no adjustments/credits have been made for teams who used x amount of gold competing against cheats.

Leaders and officers of our group can not in good conscience ask our fellow teammates and friends to score x amount of points for x amount of gold if the playing field is not level for all. To do so would make us complicit in cheating our friends out of real cash by competing against hackers. Currently, without Gree enforcing a correction of these exploits and without offering protection to its TOS abiding customers, we see no justifiable reason to continue playing/spending.
Furthermore, if both the prior and present cheating is not addressed, we will look for remedy via legal recourse.

This post was simply to make MW teams aware of where we are, where we are heading, and the reasoning behind it. It was also a public notice to Gree. Up till now, all dealings with Gree have been in private communications.

Again, this is not a call for action. We will no longer do the job of policing and pushing for game corrections that Gree itself should be remedying and enforcing per its own TOS contract.

As we write this, Gree has begun the process of removing and banning hacked games

Socks
05-21-2014, 06:24 PM
I call BS on this.

Rug23
05-21-2014, 06:28 PM
Don't feed the trolls.

SimplyminiMW
05-21-2014, 06:28 PM
As we write this, Gree has begun the process of removing and banning hacked games

Likely story. So 1 min gree isn't doing anything and SUP is out of WD. Next second gree is removing hacked "PROFILES" and SUP is getting their fingers ready for a tapping war.

Even if the "likely" story was true, would it make more sense to NOT participate in WD to make that ultimate stand.

But then again we are all addicts and the higher ranked you are the more of an addict you are.

Dirty Mind
05-21-2014, 06:43 PM
Could you do me a favor by condensing the book above into 2-3 sentences?

Let me try. faction 1, that has exploited many many hacks and glitches, ratted out faction 2, that has also exploited hacks and glitches. Gree fixed the problem, by taking away any ill gotten units by faction 2, but not fast enough so faction 1 will either sit out in protest, or is making excuses in advance.

2MblaZ
05-21-2014, 07:12 PM
Let me try. faction 1, that has exploited many many hacks and glitches, ratted out faction 2, that has also exploited hacks and glitches. Gree fixed the problem, by taking away any ill gotten units by faction 2, but not fast enough so faction 1 will either sit out in protest, or is making excuses in advance.

Very well summed up brief on topic. :D

My 5cents - lenience on both #1-#3 wrong-doings was always been played along by Gree... But what 5cents are worth in $99/Vault world lol

2MblaZ
05-21-2014, 07:23 PM
Actually read the whole post and on serious note - it makes good sense IF ALL such acts get looked at and banned when/if found at fault, in BOTH teams. I think top spending team standing down would be most serious message, no doubt... I doubt they will stand down for real though... Players leaving game in bunches and no longer able to sustain 2-team top pts, it may be a decoy to go with only 1 team as well, right fifo? :cool:

Hooligany
05-21-2014, 07:28 PM
SUP doesn't want to compete against cheaters. They aren't competing this WD.

Very true
SUP will only want to compete if they r the only cheaters n hackers in this game. Why aren't hacked n glitched accounts from sup not removed?
It's as easy as ABC....

Genen
05-21-2014, 07:37 PM
Very true
SUP will only want to compete if they r the only cheaters n hackers in this game. Why aren't hacked n glitched accounts from sup not removed?
It's as easy as ABC....
Please provide any information related to any SUP player hacking and if this is legitimate information he will be removed from faction and will be reported to GREE

2000y2k
05-21-2014, 07:41 PM
When you send in a cheat report to the Support Team, you need to include as much information as possible about the player(s) and type of cheat you are reporting. Sending a ticket which says "Alex is cheating" is probably not going to get far without a lot of going back and forth. The Support Team needs to be able to locate these players before they can even begin to investigate. Please include the following:


--Player name and level (Exact spelling including case)
--Invite code (If you have it)
--Player faction name (Exact spelling including case)
--Description of cheat
--Screenshots


Additionally, if you can make a comment to a player's comments wall, the Support Team can locate the player's account from yours. This is often helpful as players change names, and names are not unique.


Do keep in mind that the Support Team is unable to discuss their investigation with you. This is for privacy reasons.

I'm sure they are working on it but they cannot tell you for privacy reasons.

Yo Salty
05-21-2014, 07:43 PM
I call it the way I see it. Sup is running out of spenders. You can't tell me sup will not compete in this next WD, because OSW increased their stats on the cheap. Funniest part is SUP won't compete against (alleged) cheats. Cmon, this is horseradish. Sup has always competed against cheats, even since the beginning of Brazil. I know factions who have been
scamming the scam since Greenland. Sup knows who they are, and they continued to compete against them. Only difference here is OSW has the funds and the stats to smack sup silly.

Hooligany
05-21-2014, 07:45 PM
Please provide any information related to any SUP player hacking and if this is legitimate information he will be removed from faction and will be reported to GREE

It has been reported many times but the players continue to remain in sup. Please clear ur backyard before u kill the game with sup gaining all unfair advantage over other teams.
I don't have to spell out the players as it violates the TOS

Bamaboy54
05-21-2014, 07:47 PM
Please provide any information related to any SUP player hacking and if this is legitimate information he will be removed from faction and will be reported to GREE


Done....IGN name HERO....faction S2 or new name of SUP ONLY WINS...offense, 61 deadly bridge jumpers....

Speed ump
05-21-2014, 07:49 PM
The answer is obvious, though haters will never want to believe anything other than what they want to believe. Sup dosnt allow hackers. It could be possible someone sneaks by from time to time, but for there to be 19 of them, we would have to be able to have some way to identify these players, and actively recruit them. Why so many concentrated in just one faction? Why none in sup? If we did have any, I would want to know, and would expect them to recieve the same penalty as any other doing the same.

Super Afro
05-21-2014, 07:52 PM
As most people should be aware, SUP has several players who are effectively Gree independent contractors that receive tens of thousands of free gold as payment for services. They are shills and at best cost the rest of the community real money. More troubling, Gree has allowed such individuals to obtain personal information through allowing them access to game servers. This is a serious breach of Gree security protocols as disclosed in their most recent quarterly filings and we believe constitutes violations of various consumer protection statutes in California as well as other states.
These same members also have the ability to add units at their whim (see 13 bridge jumpers on a certain account) as well as the evidence presented on other social media forums regarding the ability to change le set availability, rare drop percentages and crate drops. This evidence has been out there in plain sight for months yet Gree has refused to ban such individuals. Again, this costs the entire community real dollars, providing an unfair stat advantage, incremental wd and FA points and directly impacts wd and FA prizes and ranks.
As it pertains to the le set issues, it has been firmly established that half of SUP including SUP leadership had purchased the same le sets through the mechanism Gree provided and had done so for several full assault events. Only when they saw OSW players utilizing their own methodology did they take offense. Please see multiple threads here showing the blatant hypocrisy which has been established as fact. OSW is still waiting for Gree to remove units from several le sets (prior to the set that was removed) from multiple sup accounts. In addition, as detailed here on other threads, the leaders of SUP themselves took advantage of a glitch relating to the ability to buy valor units they were not entitled to. Those units still persist in the sup leadership's inventory. Of course SUP still refuses to acknowledge any of this except to state that certain of their players have asked Gree to remove their units.
Additionally, several SUP players took advantage of multiple boost buildings for multiple WD's (we refer to this as the sup base restore hack). Gree correspondence has shown they were fully aware of this issue as was sup leadership yet these players were still allowed to participate in wd events. Allowing these players to participate took away points from other factions by allowing them to hit higher level targets and depriving rival teams of a target to hit. This cost other teams including OSW REAL money and allowed sup to obtain prizes through an unfair advantage in wd.
In addition, there is incontrovertial proof that sup had set up what can be loosely termed "sup hack university" to teach their players how to energy glitch. Their explanation was that they were merely "translating" hacking instructions for their Russian players. While we are in favor of cross border relations perhaps buying them membership to Rosetta Stone courses would have been more effective if this was truly a language issue. Again, this costs the entire community REAL dollars through an illegally gained stat boost and provides an unfair advantage in wd.
Shockingly and to the extent that people are still unaware, the crate event that was blatantly hacked two months ago was done by several of the founders of sup and pun who were retiring and attempted to make the mw community aware of what sup leadership has been doing since the start of the game. Call it a final act of goodwill to open people's eyes. OSW has only recently been made aware of this and current sup leadership has attempted to cover this up. Once again, this costs the entire community REAL dollars by driving event costs up and provides sup with an illegal stat boost providing an unfair advantage in wd.
In summation, sup leadership continued to accuse others of what they have been doing themselves since the game started in an attempt to protect their ill gotten gains. It is the classic situation where they have donned "white hats" to police others while rotted to the core and unfortunately Gree has stood idly by. Most troubling is the fact that when, despite the unfair advantages detailed here and elsewhere that Gree has turned a blind eye to, it became clear that they were still in danger of losing first place, they are now attempting to plead with Gree to help perpetuate their fraud. A better and more honorable strategy would have been to walk off into the sunset.
We expect Gree to look into multiple SUP accounts that were sold (which is a clear TOS violation) We expect Gree to also look into SUP players playing with jail broken devices which will allow them access to a Bot program and distance themselves from sup immediately, ban all independent contractors from participating in the game, remove their ability to access Gree servers and scan accounts and most importantly obtain personal information. We expect Gree to check all crate event records and sup individuals who hacked them should be banned. Lastly, Sup should be stripped of ALL wd prizes immediately disgorging their ill gotten stat gains.
Gree senior management will be sent copies of this as well as supporting evidence and Gree's registered agent will be informed that they are not to destroy any electronic records including back ups of all correspondence with sup players including ex-sup players as all such records are discoverable should OSW or others seek legal remedy.

Crusher kong
05-21-2014, 07:53 PM
Hmmm. Can't wait to see gree's response to this...


As most people should be aware, SUP has several players who are effectively Gree independent contractors that receive tens of thousands of free gold as payment for services. They are shills and at best cost the rest of the community real money. More troubling, Gree has allowed such individuals to obtain personal information through allowing them access to game servers. This is a serious breach of Gree security protocols as disclosed in their most recent quarterly filings and we believe constitutes violations of various consumer protection statutes in California as well as other states.
These same members also have the ability to add units at their whim (see 13 bridge jumpers on a certain account) as well as the evidence presented on other social media forums regarding the ability to change le set availability, rare drop percentages and crate drops. This evidence has been out there in plain sight for months yet Gree has refused to ban such individuals. Again, this costs the entire community real dollars, providing an unfair stat advantage, incremental wd and FA points and directly impacts wd and FA prizes and ranks.
As it pertains to the le set issues, it has been firmly established that half of SUP including SUP leadership had purchased the same le sets through the mechanism Gree provided and had done so for several full assault events. Only when they saw OSW players utilizing their own methodology did they take offense. Please see multiple threads here showing the blatant hypocrisy which has been established as fact. OSW is still waiting for Gree to remove units from several le sets (prior to the set that was removed) from multiple sup accounts. In addition, as detailed here on other threads, the leaders of SUP themselves took advantage of a glitch relating to the ability to buy valor units they were not entitled to. Those units still persist in the sup leadership's inventory. Of course SUP still refuses to acknowledge any of this except to state that certain of their players have asked Gree to remove their units.
Additionally, several SUP players took advantage of multiple boost buildings for multiple WD's (we refer to this as the sup base restore hack). Gree correspondence has shown they were fully aware of this issue as was sup leadership yet these players were still allowed to participate in wd events. Allowing these players to participate took away points from other factions by allowing them to hit higher level targets and depriving rival teams of a target to hit. This cost other teams including OSW REAL money and allowed sup to obtain prizes through an unfair advantage in wd.
In addition, there is incontrovertial proof that sup had set up what can be loosely termed "sup hack university" to teach their players how to energy glitch. Their explanation was that they were merely "translating" hacking instructions for their Russian players. While we are in favor of cross border relations perhaps buying them membership to Rosetta Stone courses would have been more effective if this was truly a language issue. Again, this costs the entire community REAL dollars through an illegally gained stat boost and provides an unfair advantage in wd.
Shockingly and to the extent that people are still unaware, the crate event that was blatantly hacked two months ago was done by several of the founders of sup and pun who were retiring and attempted to make the mw community aware of what sup leadership has been doing since the start of the game. Call it a final act of goodwill to open people's eyes. OSW has only recently been made aware of this and current sup leadership has attempted to cover this up. Once again, this costs the entire community REAL dollars by driving event costs up and provides sup with an illegal stat boost providing an unfair advantage in wd.
In summation, sup leadership continued to accuse others of what they have been doing themselves since the game started in an attempt to protect their ill gotten gains. It is the classic situation where they have donned "white hats" to police others while rotted to the core and unfortunately Gree has stood idly by. Most troubling is the fact that when, despite the unfair advantages detailed here and elsewhere that Gree has turned a blind eye to, it became clear that they were still in danger of losing first place, they are now attempting to plead with Gree to help perpetuate their fraud. A better and more honorable strategy would have been to walk off into the sunset.
We expect Gree to look into multiple SUP accounts that were sold (which is a clear TOS violation) We expect Gree to also look into SUP players playing with jail broken devices which will allow them access to a Bot program and distance themselves from sup immediately, ban all independent contractors from participating in the game, remove their ability to access Gree servers and scan accounts and most importantly obtain personal information. We expect Gree to check all crate event records and sup individuals who hacked them should be banned. Lastly, Sup should be stripped of ALL wd prizes immediately disgorging their ill gotten stat gains.
Gree senior management will be sent copies of this as well as supporting evidence and Gree's registered agent will be informed that they are not to destroy any electronic records including back ups of all correspondence with sup players including ex-sup players as all such records are discoverable should OSW or others seek legal remedy.

Genen
05-21-2014, 07:54 PM
Done....IGN name HERO....faction S2 or new name of SUP ONLY WINS...offense, 61 deadly bridge jumpers....
Left sup2, reported and banned.

Bamaboy54
05-21-2014, 07:56 PM
Left sup2, reported and banned.

Not before you used him last war....such a hypocrite....

iamnasty
05-21-2014, 07:57 PM
I'm lost, which SUP is not competing in the coming WD, needed info to prepare my 2 man faction for to take over the nr 1 position !!!...moo:D

Major Elvis Newton
05-21-2014, 07:58 PM
Everyone take a deep breath and stop taking a silly iPhone game so seriously

Hooligany
05-21-2014, 07:59 PM
Ok whether sup r employees or not doesn't matter. But what is happening for sure is te spendings will drop n gree profits reduce further, all to protect the interest of sup. Well done.
Kill off everyone n keep ur godly guy who scans personal data of players.
Not only he glitch n hacks.

This is an criminal act of intrusion n extraction of personal data.

Hooligany
05-21-2014, 08:01 PM
Not before you used him last war....such a hypocrite....

Why r u surprised? If someone have been that for 3years... He acts naturally

CJ54
05-21-2014, 08:06 PM
We'll have a forum post up tomorrow. I would highly, HIGHLY recommend that if anyone reading this (REGARDLESS OF WHAT FACTION THEY BELONG TO OR HOWEVER MUCH THEY THINK THAT MATTERS) has anything on their account that they know should not be possible to have, be those items or buildings or whatever, that they send us a ticket in the next 12 hours with a concise, polite and factual account of how they came by those.

In the meantime, as we have continually stated here, please keep the drama to a minimum.