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View Full Version : Anyone Else Not Getting the Extreme Units?



valient
05-16-2014, 03:30 PM
We are up to 8/10 on the Extreme FLTQ, but in spite of restarting the app, neither my MLP OR LLP are getting the Extreme Units? Anyone else?

chiu
05-16-2014, 03:34 PM
oh good, thought i was the only one

edit: didn't even get concrete. on droid

corey0025
05-16-2014, 03:36 PM
I'm good, up to seven now and have them

tayyib
05-16-2014, 04:03 PM
True not getting anything on Android.

valient
05-16-2014, 04:05 PM
Not getting them on iOS. And you're right, no concrete either

valient
05-16-2014, 04:49 PM
No units, no concrete BUT I am getting XP

hades
05-16-2014, 09:38 PM
I'm not getting them either

Boston George
05-16-2014, 09:58 PM
Looked in my inventory and the units are showing but they read zero! As if they have been deployed during Full Assault?

Pidgeot
05-16-2014, 10:34 PM
I did not get anything as well.

rushabhc
05-16-2014, 11:46 PM
yes man...... I too even get them, my faction on 9/10 havent even received concrete......

sraghav42
05-16-2014, 11:52 PM
True I searched my inventory twice but didn't find any units.

Ky_Gill
05-16-2014, 11:58 PM
No concrete, no units... Surprise, surprise.

Apollo13
05-17-2014, 12:21 AM
Ya, same here. Not getting the units.

barrack
05-17-2014, 01:00 AM
Me too, no units and no concrete either

Brummied
05-17-2014, 02:22 AM
Yep several people in our faction have noticed, no units, no concrete, no valor.. Gree what's up!

Kiko Matsing
05-17-2014, 03:06 AM
Confirmed, units are not in the inventory as my mini have only the MIDAS units

RetiredAndHappy
05-17-2014, 04:03 AM
Same for all I have spoken to in my faction..

Raised my own ticket #1615917

Philly982
05-17-2014, 04:43 AM
Looked in my inventory and the units are showing but they read zero! As if they have been deployed during Full Assault?

Same thing here. Stats have not moved on bit.

fofito30
05-17-2014, 04:47 AM
My faction finished event already and do most the individual and nobody received the unit

2MblaZ
05-17-2014, 06:59 AM
The stage of wasting time for literally nothing - not even pixels - has begun... Gold to go on sale soon. Keep buying... -_-

AT some point on Monday some mod will leave incoherent response, don't worry, all will be good, next event will make you all forget about this

Don king
05-17-2014, 07:13 AM
No units no valor no bricks no gree csr to answer ? Yet we continue to play this broken dream. Hmmmm give them a trash unit and 100 gold masses happy continue playing

Loo
05-17-2014, 07:20 AM
C'mon guys, don't be so harsh. Atleast they're consistent in screwing things up !!!!

Zepson
05-17-2014, 07:50 AM
The only glitch I've never seen is the one where you buy gold and the sale did not register so you get gold for free.
How about that? Can we have that glitch soon GREE?

RetiredAndHappy
05-17-2014, 08:47 AM
Bump for Mod action

LB moose
05-17-2014, 08:58 AM
Not getting concrete or units faction normal 10/10 shows in inventory with 0 units typical gree event

Bamaboy54
05-17-2014, 10:13 AM
Does anyone ever envision these devs work area and what they actually work on? I like many of you are for sure not shocked that yet another event is completely jacked up but one must wonder how in the world do these guys continue to keep their jobs?!? Where are the QA Managers, DEV managers..... Or am I thinking to logically? Maybe it's all of us that are wrong to expect a correctly functioning game, I mean we are paying to play right?

Edbl79
05-17-2014, 10:22 AM
Those in my faction doing individual are getting the Crete and prizes for iltq. No one has received Crete or has prizes in inventory for the fltq though we are getting the splash screens. Thanks gree!

RetiredAndHappy
05-17-2014, 10:28 AM
Bumping yet again

Sirius
05-17-2014, 10:58 AM
Hey Guys,

Getting folks on this now but so far it looks like the units are there(im guessing need to be turned on so to speak), as for the bricks that is being looked into as well.

RetiredAndHappy
05-17-2014, 11:15 AM
Hey Guys,

Getting folks on this now but so far it looks like the units are there(im guessing need to be turned on so to speak), as for the bricks that is being looked into as well.

Thanks Sirus.. yeah units are in inventory but with a count of '0' rather thsn '1'

fofito30
05-17-2014, 11:31 AM
Thanks Sirus.. yeah units are in inventory but with a count of '0' rather thsn '1'

Actually I still show that the faction part is not complete, but we did complete it last nigth/early morning.

rushabhc
05-17-2014, 11:31 AM
frnds just now I have seen it that when I open my profile I see my stats as 6.8m attack and when I attack rival and see stats it gives 6.9m attack so I thnk it is in my inventory but does not show when I open my profile, it shows when I attack rivals, if anyone sees this let us know

Crusher kong
05-17-2014, 12:47 PM
Faction prestige still showing incomplete! Why can't you guys ever program something that works?


Hey Guys,

Getting folks on this now but so far it looks like the units are there(im guessing need to be turned on so to speak), as for the bricks that is being looked into as well.

qwertyguy
05-17-2014, 12:49 PM
frnds just now I have seen it that when I open my profile I see my stats as 6.8m attack and when I attack rival and see stats it gives 6.9m attack so I thnk it is in my inventory but does not show when I open my profile, it shows when I attack rivals, if anyone sees this let us know

That's normal. What we are talking about is something abnormal. When you get a solid ping from the server, the data should update. I've rebooted numerous times and pinged the servers tens of times, and it is still a unit in inventory that reads 0 as if it was deployed in Full Assault. Some Extreme Situation FLTQ units don't even show at all. That's abnormal.

It is only the FLTQ. The individual LTQ seems to be working OK. So don't mistake a unit gained by the LTQ with that which is supposed to be gained from the FLTQ.

Since they are working on the problem. I will check again.

qwertyguy
05-17-2014, 01:31 PM
I just check again. Confirmed, the problem is still there. The only difference after rebooting again was that ALL the faction units are showing in inventory as ZERO. So the problem is still there.

Somebody earlier said that valor was a problem too. I hope not. I wasn't keeping track of that. The valor is more important than many of the units!

RetiredAndHappy
05-17-2014, 01:55 PM
I just check again. Confirmed, the problem is still there. The only difference after rebooting again was that ALL the faction units are showing in inventory as ZERO. So the problem is still there.

Somebody earlier said that valor was a problem too. I hope not. I wasn't keeping track of that. The valor is more important than many of the units!

All of the GLTQ rewards are a problem.. valor, bricks, units ... only solo works

valient
05-17-2014, 02:58 PM
Since there's been no mod response I have submitted ticket #1617025

1GaDawg85
05-17-2014, 03:25 PM
And still no response....

RetiredAndHappy
05-17-2014, 03:26 PM
Sirus did respond. . We just haven't had any updates yet

Crusher kong
05-17-2014, 05:30 PM
Of course not. The ltqs are not special, programming is now standard. How can it be this messed up. Tickets submitted. Gree?!??!


Sirus did respond. . We just haven't had any updates yet

xDeadxPatriotsx
05-17-2014, 06:25 PM
We are up to 8/10 on the Extreme FLTQ, but in spite of restarting the app, neither my MLP OR LLP are getting the Extreme Units? Anyone else?

Not showing either on mine!!

Bamaboy54
05-17-2014, 07:01 PM
Hey Guys,

Getting folks on this now but so far it looks like the units are there(im guessing need to be turned on so to speak), as for the bricks that is being looked into as well.

It's now been hours now since the issue was brought to your attention, save a little face and get the switch turned on as you put it. It's not unreasonable for the forum and players of this game to get the units they payed for or worked together as a team for. You mods never listen to people here when they say they want communication. For some reason you rather let the forum incite each other into a frenzy. Communicate... Often... Even if it is in this case "they" are still working on it!!!!

Crusher kong
05-17-2014, 10:04 PM
Kind of silly given despite how hard they try, no other games make any $. Gree, fix this.

Loo
05-18-2014, 04:28 AM
Thing is missing bricks have been going on since raid boss. Keep this thread going

fofito30
05-18-2014, 08:39 AM
Got aņos email last night from Annie at Gree saying the units were there and they fixing it. Thing is I don't show units, still getting the screen that my faction didn't finish Faction part when in fact we did early Saturday.
Replied that the ticket should not be closed until problem solved and units plus boost showing

qwertyguy
05-18-2014, 10:49 AM
I just checked again after another complete restart. It is still not fixed. And the event is nearly over. We spent gold trying do as much as possible in the FLTQ. We want the rewards or a refund. That's our entire faction.

Greeny1
05-18-2014, 12:47 PM
Well, a little over an hour of the event left and still no solution....
Could be the end for many a player if the time and expenditure put into this event is not rewarded....
Let's see what happens....

valient
05-18-2014, 02:19 PM
Closed my ticket yesterday saying a team was fixing. Apparently not for my 2 accounts as of right now. Maybe tomorrow. Can one send a ticket on a closed ticket that didn't resolve the issue?

qwertyguy
05-18-2014, 02:30 PM
Well it appears that I may have gotten at least some valor. I definitely got concrete. But units are still messed up. I thought I had at least 2 infantry units zeroed out. Now it is just 1. I didn't check the others, because it takes too much time to go thru them all.

So it appears to be a partial fix at this point. Maybe they are in the process of resolving the problem. But the Event is over. It's not completely fixed.

Crusher kong
05-18-2014, 04:13 PM
This is silly, gree????


Well it appears that I may have gotten at least some valor. I definitely got concrete. But units are still messed up. I thought I had at least 2 infantry units zeroed out. Now it is just 1. I didn't check the others, because it takes too much time to go thru them all.

So it appears to be a partial fix at this point. Maybe they are in the process of resolving the problem. But the Event is over. It's not completely fixed.

GEMH
05-18-2014, 04:23 PM
Our developers are aware of the issue, and will have this corrected soon. Since this is a widespread issue, further tickets on the matter to the Support Team are not necessary to receive the fix when it's available.

General Raub
05-18-2014, 10:25 PM
Our developers are aware of the issue, and will have this corrected soon. Since this is a widespread issue, further tickets on the matter to the Support Team are not necessary to receive the fix when it's available.


It also seems as if the final unit boost for the faction prestige event is not working. My faction completed the event but there was no boost in the stats. The unit appears in inventory but like a said no boost in stats .. seems like just a raw increase ! Will this be addressed as well ??

Spazer
05-19-2014, 12:43 AM
All I got was EXTREME STRESS AND ANGER!!!!

bobthebuilder654
05-19-2014, 03:42 AM
Ha ha nice one!!!!


All I got was EXTREME STRESS AND ANGER!!!!

valient
05-19-2014, 06:53 AM
GEMH - Please let us know when the fix is pushed out so we can check it out. Thanks

Showtime
05-19-2014, 07:41 AM
The boost isn't working?

Bamaboy54
05-19-2014, 03:51 PM
Would it be too much to ask for an unsolicited update as to why TONS of folks still dont have the faction awards and the wrappers?

Tardavic
05-19-2014, 04:19 PM
We are still looking into this. As previously mentioned, we will update you on the latest as soon as we can.

qwertyguy
05-19-2014, 04:33 PM
Thank you. I appreciate the update.

I'm a little less stressed knowing the issue will eventually get resolved. But it is taking a long time.

Bamaboy54
05-19-2014, 05:20 PM
We are still looking into this. As previously mentioned, we will update you on the latest as soon as we can.

Gracias....would just be nice to hear without asking as I know there are many, including myself, being very patient. Especially seeing our rivals rocking the units.

Crusher kong
05-19-2014, 10:54 PM
How long can it possibly take to sort this out??


We are still looking into this. As previously mentioned, we will update you on the latest as soon as we can.

marebear
05-20-2014, 10:27 AM
Bumped for still missing units. Will this be fixed before war?

Maynard
05-20-2014, 12:20 PM
Bumped for still missing units. Will this be fixed before war?

Member of my faction has all the units and we did not complete prestige. He even says he was awarded them by opening bio hazard lockboxes.

lemonhaze
05-20-2014, 12:26 PM
Member of my faction has all the units and we did not complete prestige. He even says he was awarded them by opening bio hazard lockboxes.

lol that sounds about like typical gree programming

Maynard
05-20-2014, 03:07 PM
lol that sounds about like typical gree programming

I thought so...but here's what we figured out. My guy went over to another faction for 10 minutes to donate some concrete. He got their rewards....great work gree.

Tardavic
05-20-2014, 03:16 PM
The boost isn't working?

Regarding the boosts not working, we will gladly investigate. Please submit a ticket so that an agent can have an engineer investigate. Please also include any screen shots you have and any other information you believe will help with the investigation.

Tardavic
05-20-2014, 03:20 PM
We have further addressed and fixed the issue where any missing rewards you should have received should now have been awarded to you.

You should now see the items in your inventory from this event that were being shown as zero quantity.

Zakookas
05-20-2014, 03:28 PM
We have further addressed and fixed the issue where any missing rewards you should have received should now have been awarded to you.

You should now see the items in your inventory from this event that were being shown as zero quantity.

Still don't have the wrapper prize, and neither does the majority of people I have talked with

Crusher kong
05-20-2014, 04:20 PM
Still nothing!!


We have further addressed and fixed the issue where any missing rewards you should have received should now have been awarded to you.

You should now see the items in your inventory from this event that were being shown as zero quantity.

Tardavic
05-20-2014, 04:21 PM
Still don't have the wrapper prize, and neither does the majority of people I have talked with

We are looking into this as well and will update you as soon as we can!

Tardavic
05-20-2014, 06:21 PM
Quick update regarding this matter.

At this time, those who completed the Extreme Situation FLTQ should now have all rewards, including the wrapper prize if eligible.

Philly982
05-20-2014, 06:27 PM
Thanks Tardavic. Units are there now for me, but no increase in stats whatsoever and 17% sea attack boost still not working.

Tardavic
05-20-2014, 06:46 PM
Thanks Tardavic. Units are there now for me, but no increase in stats whatsoever and 17% sea attack boost still not working.

We are glad to hear that those who were eligible finally received all of the event items.

We are looking into the sea attack boost to see what's going on. We will provide an update once we know more.

2MblaZ
05-21-2014, 07:26 PM
We are glad to hear that those who were eligible finally received all of the event items.

We are looking into the sea attack boost to see what's going on. We will provide an update once we know more.

Still not there, but is there ANY chance you would at least make last obtained units to appear at the END of list as somebody who has thousands of units it's impossible to even find them... ;[