jrb22250
05-15-2014, 09:23 AM
I am sitting reading some posts that takes 4-5 days for gree to answer there service ticket (resolve or say closed).
I understand a free player, that may be good.
If I was a gold buyer I would not tolerate that.
Most services (phone, cable, gas...) you pay $100-$300 a month have 24hr customer service and you talk to them. Not just an automatically generated email hoping they are working on problem.
Just little food for thought for those spending $ on game.
Maybe a little eye opening on GREE's part also.
I understand a free player, that may be good.
If I was a gold buyer I would not tolerate that.
Most services (phone, cable, gas...) you pay $100-$300 a month have 24hr customer service and you talk to them. Not just an automatically generated email hoping they are working on problem.
Just little food for thought for those spending $ on game.
Maybe a little eye opening on GREE's part also.