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View Full Version : ATTENTION CJ54 Outstanding tickets that have gone on and still not dealt with



General Dudus
05-14-2014, 04:04 PM
Please only add your ticket number if you have had delays in your tickets not fresh ones please apply sorted when done

my ticket number 1602490 missing two accounts both on ticket been asked after 4 days to submit info i have already submitted, have re submitted and still waiting for a response

beaux
05-14-2014, 05:32 PM
Ticket # 1604926. Got booted by Gree from syn shortly after war began last Friday.

Dertin
05-15-2014, 03:18 AM
Ticket #1606205
Request sent 3 days ago.... Maybe too early for an answer :-)

The Night Prowler
05-15-2014, 03:20 AM
I put a ticket in at the start of the raid boss. I have no idea if they received it or even responded to it.
Where can that info be found?

cynicalmofo
05-15-2014, 03:39 AM
I put a ticket in at the start of the raid boss. I have no idea if they received it or even responded to it.
Where can that info be found?

Here -> https://games.gree-support.net/home

Ride Jib
05-15-2014, 07:45 AM
pffft. please. One of my syndicate members has been without his account for more than 5 months. He was a big gold spender, and Gree is giving him the runaround on getting him access to his account again.

General Dudus
05-15-2014, 09:00 AM
Please only add your ticket number if you have had delays in your tickets not fresh ones please apply sorted when done

my ticket number 1602490 missing two accounts both on ticket been asked after 4 days to submit info i have already submitted, have re submitted and still waiting for a response

Ticket only half been done and now had been closed had to submit another ticket

General Dudus
05-17-2014, 01:22 AM
So in reality you get a first automated reply when you submit all the info you need to receive another standard email from Gree just with a support workers name added asking for the same information that is already on the ticket so once again have to submit information again this is the problem you need to take up CJ because original ticket was closed i had to open another ticket, these are the things that frustrate people being asked to submit things time and time again
new ticket number 1612260

General Dudus
05-17-2014, 05:19 AM
my ticket has been sorted now thanks