PDA

View Full Version : Crash Issue Update Thread


CJ54
03-17-2014, 02:34 PM
Hey all,

We're aware of the crash issue that is happening with the latest data push, and the engineers are addressing it right now. As we get more information/timetable for a fix, I will update here. We apologize for the inconvenience while we are addressing this.
Iron Maiden
03-17-2014, 02:36 PM
Thanks for letting us know you're working on it!
KarenWill
03-17-2014, 02:40 PM
Thanks for letting us know!
Totalwar
03-17-2014, 02:51 PM
Thanks for the update CJ54.
The red Baron
03-17-2014, 02:52 PM
I hope we will get the time we loose and the gold if we are raided as we cannot donate.
KM KAge
03-17-2014, 03:03 PM
I hope we will get the time we loose and the gold if we are raided as we cannot donate.
I lost quite a bit, my lenders were reduced to rubble.
The red Baron
03-17-2014, 03:14 PM
Fixed, works for me now
CJ54
03-17-2014, 03:14 PM
The fix is now live. Please let us know if you continue to encounter any issues.
WhoCaresNotMe
03-17-2014, 05:44 PM
I just started getting the vpcrash. What do I do to resolve it?
CJ54
03-17-2014, 05:45 PM
I just started getting the vpcrash. What do I do to resolve it?

You shouldn't be, we pushed a fix on the server. Let me know if it keeps up, though.
WhoCaresNotMe
03-17-2014, 05:59 PM
It still crashes for me. What do I do?
Ps, I sent my player info in a PM.
WhoCaresNotMe
03-17-2014, 07:21 PM
Reinstalling fixed it.
goowokji
03-17-2014, 08:54 PM
How about a round of gems for this inconvenience?
ACBerb
03-17-2014, 10:15 PM
Won't even start up for me... Reinstall ??? Won't you lose all your data ?
Shadows
03-17-2014, 11:44 PM
Won't even start up for me... Reinstall ??? Won't you lose all your data ?

Think all your vital data is stored on Gree's servers so no, you lose no data on the reinstall.... as I understand it, sometimes it takes a couple reloads after reinstall for all the relevant game data to catch up though.. ymmv
plavine
03-19-2014, 05:25 AM
You shouldn't be, we pushed a fix on the server. Let me know if it keeps up, though.

I crashed yesterday & just crashed 5 mīnutes ago. Before that when I logged in this morning , I would kill an infested harpie on 12/15 normal and a new one would nōt appear unłess I left the infested cavern and came back. So I logged off , closed the app and re opened it . I got through my entire energy bar , then the game crashed
Manny
03-19-2014, 06:09 PM
Unrecognized server response
Please try again in a few moments
Karatefrog
03-19-2014, 06:09 PM
CJ,
I keep getting an "Unrecognized server response" error message. Are you guys pushing another fix or something?
Totalwar
03-19-2014, 06:10 PM
You start new thread as it might get picked up quicker.
Manny
03-19-2014, 06:15 PM
Now able to log in again