PDA

View Full Version : Account transfer IOS to Android



bin
03-04-2014, 03:24 PM
I would like to request an account transfer from IOS to Android. I had to return my work iPad and would like to continue using my account.

Ticket has been sent, but still awaiting assignment after 24hrs.
If a mod could pass this on to tech support for me, that would be great. I'd hate to miss the new LTB

Ticket #1426888

Theblacklamp
03-04-2014, 05:49 PM
I would like to request an account transfer from IOS to Android. I had to return my work iPad and would like to continue using my account.

Ticket has been sent, but still awaiting assignment after 24hrs.
If a mod could pass this on to tech support for me, that would be great. I'd hate to miss the new LTB

Ticket #1426888

The game can not be transferred between platforms. Only ios to ios and droid to droid.

Tardavic
03-04-2014, 05:58 PM
The game can not be transferred between platforms. Only ios to ios and droid to droid.

This used to be the case, but due to recent changes this is now possible. Just send in a ticket with all of your information and an agent will assist you from there.

Known King
03-04-2014, 07:13 PM
This used to be the case, but due to recent changes this is now possible. Just send in a ticket with all of your information and an agent will assist you from there.

Thanks Tardavic, I'm also in this situation. As far as needed info. What all do you need?

Mr. Artois
03-04-2014, 07:14 PM
The game can not be transferred between platforms. Only ios to ios and droid to droid. I think your find that's incorrect.

Theblacklamp
03-05-2014, 05:46 AM
I think your find that's incorrect.

My bad. I didn't know they changed it. That's is good news and sorry for posting incorrect information.

bin
03-06-2014, 08:42 AM
No response from support so far. At least the ticket status has changed to assigned.

Lancerdually
03-06-2014, 02:14 PM
They answered mine........ and were helpful

Speed ump
03-06-2014, 03:46 PM
Tardavic, can you do the reverse, transfer from droid to iOS. I know many players who hate the droid and it's issues, and would change if it was possible

Tardavic
03-06-2014, 05:00 PM
Tardavic, can you do the reverse, transfer from droid to iOS. I know many players who hate the droid and it's issues, and would change if it was possible

Yes, you can now transfer between iOS and Droid and Droid and iOS.

bin
03-07-2014, 02:13 AM
They answered mine........ and were helpful

How long did it take for you to get a reply?

5 days so far and nothing but silence

zzyxx
03-08-2014, 05:53 AM
Maybe I got lucky, 4 days and fixed. Thanks Gree. :)
The transfer was from Droid to IOS and works just fine.

bin
03-08-2014, 06:39 PM
Can a mod please pass this to support for me?
I'm missing out on a lot of events.
Ticket #1426888

bin
03-13-2014, 12:30 PM
My account has been moved to my android device.
Thank you Luke from Gree support

CJ54
03-13-2014, 12:56 PM
Just posted this in another thread on this, but we have an ugly backlog of transfer tickets at the moment (we're still investigating why the spike happened). We've put some extra people on it to unstick the backlog there, and we appreciate the patience.