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yalaniv
03-01-2014, 05:58 AM
three weeks ago, I contact Gree's support,
ask them why I barely find uzis,
and I got that answer:
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Bruce Williams, Feb 07 00:41:
Hello,

Thank you for contacting GREE Support. I do apologize for your frustrations regarding this issue. I am passing your feedback on this issue directly to our developers.

Regards,

Bruce
GREE Support
------------------------------

I reply him:

ask how cum I spend 2200 energy and only get 2 uzis,
and the reply was:

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Bruce Williams, Feb 07 22:31:
Hello,

Thank you for contacting GREE Support.

Please be assured that our engineers are working on this matter now, however, there is no specific date just yet for when this action will be complete. Once the issue is fixed we will let you know through the game. However, we appreciate your patience and understanding on this matter.
Have a great day!

Regards,

Bruce
GREE Support
------------------------------

Yesterday, I send an email again, from the support button in the game,
ask them about the ltq - how come I can only make it barely to 8/15,
and why do they do that so hard,
since few players from my syn quit the game cause it's not anymore who is better, but who is richer,
and I got that answer:
------------------------------
Robin Taylor, Feb 28 01:28:
Hello,

Thank you for contacting GREE Support. I do apologize for your frustrations regarding this issue. I am passing your feedback on this issue directly to our developers.

Regards,
Robin Taylor
GREE Support
------------------------------

Does this answer looks familiar?
yes, it's exactly the same answer as my last ticket.
General answer, has nothing to do with the question.

I felt weird, so I reply to that laconic answer:
------------------------------
Thank you for passing my feedback to developers,
however,
due to last time I got the same answer and nothing more,
I won't be surprised if the reply I got was an auto reply and not from a real person.

Have a a great weekend (or a great electricity - whatever you are)
------------------------------

and...
Guess which answer I got:

------------------------------

Robin Taylor, Feb 28 20:13:
Hello,

Thank you for contacting GREE Support.

Please be assured that our engineers are working on this matter now, however, there is no specific date just yet for when this action will be complete. Once the issue is fixed we will let you know through the game. However, we appreciate your patience and understanding on this matter.

Regards,
Robin Taylor
GREE Support
------------------------------

Well....
You can understand what I'm talking about

Does someone really read our tickets?
probably not mines...

Does Gree care about the players?
Probably not care about me.

Well,
Gree always claim the do everything to make the game fum
But,
As for my experience,
They made fun of me.

Hulkzy
03-01-2014, 06:28 AM
Lol! I stopped sending tickets in, cause I get same auto-replies as well.

Ryan the Great8
03-01-2014, 08:21 PM
So mostly you are spamming the support team, knowing that you will not get an actual answer, just to waste some of their time. This is time that they could be using to help get player's accounts transferred or actually solve real problems that are happening to players.
GREE makes the game hard enough to play without your "efforts". Please just accept that the uzi drop rate is not good enough to finish the raid bosses without gold.