Customer Service - Riddle me this.

[DILL3NGER]

Ok so this is the senario.....

Our Faction has purchased all '7' of the health upgrades. So by my calculation our reduced health regen should be 35%, Right?

7 x 5 = 35 Thats right isn't it or am I dumb?

Well it's not what we have..... our seven 5% purchases added up to 30.

But thats ok it must be yet another glitch in a never ending list of failures from our lords and masters Gree. So we'll get this sorted and send a ticket in.

NOW REMEMBER I SAID THIS IS A FACTION BONUS PROBLEM.....

So why do customer service 'ON TWO SEPARATE OCCASIONS' keep sending back replies relating to INDIVIDUAL player bonuses?

Seriously two separate tickets have been sent from different people and both have received the same 'Copy and Pasted' reply.

Where are we going wrong? Maybe one of you helpful types could write a ticket on here for me to copy and send in cos smashing my head repeatedly against a brick wall feels like progress at the moment.

Thanks for listening ;)

[Emmerich]

You don't need a ticket in this case, because the right number is 30%, not 35%

The formula isn't 7*5=35, it's 1-(.95)^7=.30

[Sinisterclick]

What that man said...

[BostonHammer]

The health bonus is not additive like the attack and defensive bonuses. You multiply the bonuses 1-(.95*.95... seven times). It comes out to about 30.02 i believe.

[DILL3NGER]

Ok, Nothing to see here!

Thank you for sorting this out for me.

[Inimical]

Helpful, very helpful

[Kefa]

Technically, they do stack, but to stack decreases is different math than to stack increases. You can't just add the 5%'s together because it's a reduction, not a multiplier. If you had 21 5% reductions, by just adding 5% 21 times you'd come up with 105%, but you can't reduce something by 105%.

Each 5% reduction leaves 95% of the previous sum. So, with 7 each 5% bonuses, the math is...

1 X .95 X .95 X .95 X .95 X .95 X .95 X .95 = 0.698...

So 97min reduced by 5% 7 times is 67min 44sec

[2000y2k]

Read this post from CJ

http://www.funzio.com/forum/showthread.php?42885-Faction-boost-bonuses&highlight=Deadly+bridge+jumper

[CJ54]

To add to what was already said: there are two types of bonuses in the game, additive and multiplicative. Additive does what it says on the tin: if you have three different sources of a +5% additive bonus, it adds up to +15%.

Multiplicative bonuses scale differently; they basically have diminishing returns as you get more sources of them. This is used for bonus types that cannot logically get to (or especially below) zero. Basically anything that reduces something is going to have this; you can't ever have a negative reduction of building upgrade time or health regen time.

It's really common to see this in games in general, not just ours (as an example, a lot of the large multiplayer games traditionally use multiplicative bonuses for equipment or skills, so that the developers can more easily scale encounters and balance different classes/character builds). We actually use it rather sparingly by comparison.

EDIT: Annnd ninja'd by a link to my own post.

[2000y2k]

EDIT: Annnd ninja'd by a link to my own post.

But I did beat you to the post. :)

[hood1976]

Dill..... I guess he told you. Now go to your room!

[Ritz20]

ok I have a small issue. I was created a feeder faction for our main group. I left one of our guys in charge(big mistake). Now that person is inactive. How would I get control back of my faction. The group has added me back but non of us can do any promoting or adding a defense leader. What can I do.

[Ysae Kaeps ASU]

ok I have a small issue. I was created a feeder faction for our main group. I left one of our guys in charge(big mistake). Now that person is inactive. How would I get control back of my faction. The group has added me back but non of us can do any promoting or adding a defense leader. What can I do.

You may find that it's largely your issue.

If it happened as a result of a glitch in the game or the leader has left the game then send a support ticket in explaining the glitch.

If you have selected the wrong person then it's largely problematic. You may find the current leader would have to agree and there is an issue that bars him/her from chaining the leadership.

You might be stuck with it in that faction.

Send a ticket in explaining everything very clearly to Gree and wait.

[Sheldor Sir]

ok that makes sense for faction, but why do i have First Strike Tomcat -20% and Deadly Bridge Jumper -20% which are 2 different units so i have
Faction 30%
Tomcat 20%
Bridge 20%
profile Displayed Total = 55%
I tried looking at CJ's post but the math eludes me can anyone help a simple soul??

[MADDMIKEU]

ok that makes sense for faction, but why do i have First Strike Tomcat -20% and Deadly Bridge Jumper -20% which are 2 different units so i have
Faction 30%
Tomcat 20%
Bridge 20%
profile Displayed Total = 55%
I tried looking at CJ's post but the math eludes me can anyone help a simple soul??


.95*.95*.95*.95*.95*.95*.95*.8*.8=55% faster health regen

[Kefa]

ok that makes sense for faction, but why do i have First Strike Tomcat -20% and Deadly Bridge Jumper -20% which are 2 different units so i have
Faction 30%
Tomcat 20%
Bridge 20%
profile Displayed Total = 55%
I tried looking at CJ's post but the math eludes me can anyone help a simple soul??

Because if a boost is a reduction the multiplier is 1.0 minus the boost. So, a -10% unit is a 0.9 multiplier. Two 10% boosts do not add together to make a 0.8 multiplier. That's not a gree thing or a game thing, that's a mathematical percentage reduction. It's 1.0 X 0.9 X 0.9, or 0.81, a 19% total reduction, not 20%.

The beginning value is 1.0.
The first -10% boost reduces it by 10% to 0.9
The second -10% boost reduces 0.9 to 0.81
etc etc

[DILL3NGER]

Dill..... I guess he told you. Now go to your room!To the Boobie Room!

[menmylac]

Riddle solved!!