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View Full Version : Chat room MOD or DEV please read and respond!



Marcusfiahie
02-26-2014, 11:15 AM
OK GREE! Let's get this straightened out! This ticket has not been full resolved. You fixed the money bug but never the Black Crate Lockbox event issue! I have not been awarded the unit even though twice the game showed me the 10 lockbox! I will not bore the players with the novel of back and forth with your specialist! Fix this ticket! Also after that ticket there is another one! Time to stop treating us like mindless gamers! We know you should be doing a better job of running this game!


Marcus, Feb 14 15:47:

Ok this is weird and very upsetting! Since the last update I am not being rewarded the money when defeating a mission unit. I also am stuck on 9/10 in the case event. I have received the 10/10 unit twice now and figured I better get these two issues resolved!

Issue one-fix units so they drop their cash when beaten in the current LTQ missions. I am in prestige stages which make this hard to move through them now. I have log out to see I have been reward the unit kill.

Issue two-Reward me the final unit in the case event as I have had the game give it to me twice but I get no splash screen! Game locks up and I have to restart the game!

Please fix these issues asap!


Here is the second ticket!

Marcus, Feb 25 10:40:

Now that you updated Modern war you have screwed it up again! The count down timer on the health meter no longer works! I also have not had the below issues resolved! Yes this is a second ticket but you are not solving the issues with in the game! Please address these issues A.S.A.P.!

Please be sure you read this emails fully to solve my issues!

Issue 1: I was not reward the final unit in the Black Crate Lockbox event even though I saw the 10/10 pop up. This unit must be reward to me as the game kept resetting me to 9/10 after showing I had open the case to get 10/10 items. This happen twice but no unit was rewarded!

Issue 2: I get an error message every time I open up the raid boss event! This has been going in since the event has started. Now I will no longer tolerate your incompetence!

Issue 3: I receive an error message or have to try twice to vault my cash. This is very inconvenient!

Issue 4: Running 2 energy missions at the same time! This is stupid on your part! How do you expect a player to complete one with out sacrificing the other? One Energy event at a time!

I have so many other issues and bugs for you to fix but these are the most important right now! Get your act together and fix these. My patience is almost run out. If your next e-mail does not have at least issues # 1 & 2 fixed I will be quitting the game!

I leave the ball in your court!

Enraged player

Thief
02-26-2014, 11:26 AM
FYI: Posting ticket responses is against the ToS.....Not that you probably care but thought i should share.

I C STUFF
02-26-2014, 11:55 AM
OP, you might want to delete this thread. You've posted information that you might not wish UNSCRUPULOUS people to see and potentially use to disadvantage or harm you.

BIG DH
02-26-2014, 12:09 PM
Im not mormally one to say delete stuff, cause GREE needs to know when they screw up, but you need to at least delete the info thats auto generated like device id and all that suff.

Badvock
02-26-2014, 12:44 PM
BAh ha har, I can see his next ticket to Gree now, "Someone has stolen may account. Don't know how it happened. All I did was post all my device ID's on the Forum, surely that wouldn't have given a hacker all they needed to steal it."

Web323
02-26-2014, 01:20 PM
BAh ha har, I can see his next ticket to Gree now, "Someone has stolen may account. Don't know how it happened. All I did was post all my device ID's on the Forum, surely that wouldn't have given a hacker all they needed to steal it."

Yes it will.....

Marcusfiahie
02-26-2014, 01:39 PM
I fixed it, I am just very angry at them posted info with out checking what I copied. Thanks guys.

Tardavic
02-26-2014, 01:43 PM
Hey guys, yes posting messages from Support is against our TOS, and this thread will have to be closed because of that.

Secondly, yes Support does have an unusually high volume of tickets and we will make sure someone will respond to them.

Thanks for your understanding!