Lost my account

[Hulk0801]

I went to log on to mw 2 days ago to collect my buildings and my account was set at a level 1 alex , ive sent my ticket to gree and no response as always , so im missing out on the raid boss plus im missing time on upgrading my LE. I might even get dropped from my faction because of the innactivity but does gree care ? HELL NO !!!

[DaBoss!]

Sorry to hear bro.....I hope Gree gives you your account back quickly:)

[Hulk0801]

Thanks man,
Im sure ill have it back by thanksgiving

[BMWC]

Thanks man,
Im sure ill have it back by thanksgiving

That's probably when you will get a response from Gree Support. At least you're prepared to wait lol

[Hulk0801]

I will give them a couple of weeks and then just cut my losses.

[Snatcher]

Well take a guess, the title says it all. they have time with family too so i hope you understand the long waiting terms .

[Hulk0801]

This happened wednesday and running an app where millions are paying your bills means online support 24/7.

[Hulk0801]

Not to mention, i will now lose my chance on the daily logon 7 cycle.

[Socks]

if you have a level 1 Alex, I'm assuming they think you've violated the TOS.

[Chris#1]

This is the only game I've downloaded that I've had to contact customer support for and they even suck at that....this game is a joke...I fell bad for the people that have spent money on this game. I played this game for a year on my Android and was able to create an account with an iPhone and be more powerful within a month due to the airplane mode cheat. This game is a joke and you can see how unhappy it makes the people that play it by reading this forum. Why are these people still taking this joke of a game/company seriously. .. they will never get betterm..they are the problem. Find a new game already

[Hulk0801]

Thought about it, but too much time is invested into this game already

[SpikeyKit]

Took 14 days for a member on my team to get his account back

[Skysohigh]

Good luck to you!

I had lost ones, got it back yet n gree transferred me back to my temporarily account after recovered my lost account, send report again n gree reply sorry we can't find your account! What a joke

[Charles of the PFJ]

Somebody once gave me some great advice. Which was quit. I didn't but I hope you do for your own sake.

[Hulk0801]

Seems to be a common trend lately

[Berio]

Is it too much ticket sent or there is a shortage of staff in the support department? One of my faction mate lost his account a couple of weeks ago and have not gotten back his account. It used to take 1/2 day to get a reply from support. What has happen to all the support staff?

[Die14]

More than 10 Days i had to wait to get my accout back....10 days waiting just for 1 answer for my tickets..... I would like to have they're jobs

[hondo6695]

So I lost access to my account 8 days ago. I have also sent in repeated help requests asking for help from Gree. The only responses I have been receiving is their automated reply that they received my requests and that is all. My account is still unavailable to me. I lost many opportunities to earn unit rewards during this time. And all I would like at this point is to know that someone is home at Gree and that they all haven't decided to go on vacation with the money that we have paid them.

[hondo6695]

Well I am now at 20 days without access to my account, and have not heard back from anyone at Gree in over 10 days. Sent in another ticket that has also been ignored. The excuse that they are overloaded is a not flying with me because earlier this week, several of my friends and fellow faction members also submitted help tickets and they all received responses the same day but all of mine have gone unanswered. I just would like to know what is happening and that someone is trying to figure out why I can't get access to my account back. Any communication, even if it is to tell me that I am completely screwed is better than being completely ignored.

My latest ticket # is 1406626

[ElmoMW]

Similar issue with my account.
After contacting support on the 19th February I've received a response asking for the account details for recovery and have yet to receive a reply since.

[bin]

I have been waiting for about a week now. I hope it will not take as long as some others in this thread.
Maybe I'll get used to it and finally kick the habit

[GaMf1]

Looking for faction members. 995 346 451. Health -14%. Infantry de.b+15, Ground de +10%, building de +10%, Guild +4%. 17 of 20 members. New Members welcome. My contact 237 596 969

[Herr Otto]

I lost both cc and mw accounts on 3/1/14. Today is 3/13/14 and other than sending in tons of tickets....NOTHING!!!!
A TOTAL JOKE OF A COMPANY.....TOTAL JOKE!!!!:mad:

[shemer22]

#1461715 i just dont understand why the recover account is so flawed i had it linked and still wouldn't let me recover my K&D account

[hondo6695]

Well now at 4+ weeks without access to my account and still no help from anyone in support. Had 2 emails from someone there a over a week ago then stopped getting replies again.

I even sent CJ a PM hoping to get some type of help and nothing. Do our accounts not count for anything if we are not members of SUP or any other top spending team?