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Tardavic
02-06-2014, 08:11 PM
Hey guys,

We have a quick update in regards to a minor bug that was detected in Modern War for Android players.

For the upcoming World Domination event, you will not be able to hit "attack again" after battling any player. However, instead of hitting attack again, you can simply close it out and then select a person to attack and that should work.

Our developers are working to have this fixed with the next update, and we do apologize for any inconvenience this may cause you.

Thanks!!

Vaalok
02-06-2014, 08:18 PM
Thanks for the heads up!

erickd271
02-06-2014, 08:24 PM
It may mean minor problem for some but major problem for others, especially if a battle is close this will slow them down. I personally am not affected because I use iOS but my team mates may have trouble especially when some battles could get real close. Atleast you told us prior to war so we can be better prepared for this but I'm not likin the fact that there will always be a problem in each wd.....

jgmecarter
02-06-2014, 08:30 PM
What Sucks is some factions use the same name for everyone. This will really mess us up.

sledge 187
02-06-2014, 08:36 PM
Hope the screen doesn't reset to the top of the list every time. That will be very annoying.

Hiei
02-06-2014, 08:38 PM
Minor bug? More like major. That just took streakers' strategy out the window. Hope it gets fixed by tomorrow but I doubt it.

alphakennybody
02-06-2014, 08:39 PM
Wth, this can lose battles, forget being sorry and get it together it's always something, and this is not a inconvenience its crippling in clutch moments, for goodness sakes take your time instead of figuring these genius ways to get money and learn to fix this broke crippled game.. Just ridiculous.

Tardavic
02-06-2014, 08:43 PM
Sorry guys, another quick update. We might be able to get this fixed sooner than thought, hopefully before the start of the WD.

We will keep you updated on the latest.

sir elmo
02-06-2014, 09:04 PM
When it is fixed, are we still going to have to refind our target in the list each time we refresh our health like we have been having to do for the past 5 or 6 wars to?

☆Awol☆
02-06-2014, 09:18 PM
I'm on android and already have to scroll down to a target every time I do a refill. I cross my fingers and hope target is in the top 5 on the list.

tayyib
02-06-2014, 09:19 PM
Still plenty of time left you can fix it before WD. I would say u can delay WD and fix this bug it's that major not minor bug.

09231982
02-06-2014, 09:39 PM
What do you mean we can't tap hit again it was already slow using Android u not making it able to hit again will make it even slower

JerseyGirl
02-06-2014, 10:11 PM
Thank you gor communicating with us.

col. sriracha
02-06-2014, 10:16 PM
That's a crusher for streaking factions, that's gotta get fixed or this WD is gonna be a wash. I wouldn't log in if I was trying to streak. Android problems are so numerous it's ridiculous, we've never even been able to see the faction scoreboard during team events.

Get it together!

09231982
02-06-2014, 10:25 PM
Now u have to refind us target every time you hit WD is gonna such for us DROID users

Blade of 3
02-06-2014, 11:19 PM
Thanks for the update.

Dixie_Boy
02-07-2014, 05:00 AM
We have a quick update in regards to a minor bug that was detected in Modern War for Android players.


Great communication in proactively notifying us. Keep it up. Which version has this bug?

However, downplaying this as a minor bug is insane. When you couple this with the feature that takes you to top of list after an attack you have essentially crippled some people's style of play. Scrolling through 50 or more names is annoying at best, but at least you could get 4 hits on a target before having to scroll again. The scrolling feature meant I went from 50 attacks in a minute to 20. With this added on, maybe only 10. This will definitely impact my gold usage/purchase.

With that said, there are really only a couple of things that could cause this issue and both are relatively easy to correct. Either 1) the bug was introduced with a release of the core game software (i.e. through play store) or 2) it was introduced by a data push.

If the answer is 1) why not take the older version of software without the bug, change its version number and make it available on the play store so users can update and actually play.

If the answer is 2) [as a developer, I find this highly unlikely] push a new data set that doesn't cause the bug.


NOTE: Hopefully the mods will respond to this so that we know you are still reading this and it wasn't a fire-and forget notfication.

BradK
02-07-2014, 06:18 AM
What is minror? Lol

Flidai
02-07-2014, 06:46 AM
Hey guys,

We have a quick update in regards to a minor bug that was detected in Modern War for Android players.

For the upcoming World Domination event, you will not be able to hit "attack again" after battling any player. However, instead of hitting attack again, you can simply close it out and then select a person to attack and that should work.

Our developers are working to have this fixed with the next update, and we do apologize for any inconvenience this may cause you.

Thanks!!

As many have pointed out, the more Elite Teams find themselves matched against opponents who use tactics that are meant to hinder their opponents. This, "minor" bug magnifies itself when compounded with those tactics that are in use by those opponents. It is custom made for those using hindering tactics.

Please, urge the developers to use the haste that this ,"minor bug" would be given had it been viewed as a more prominent bug. Thanks Tardavic!

Btw Tardavic, looks like we have our faction back. Wouldn't have happened without you! I say, "looks like" as I'm not yet in the faction as leader, but that is supposed to happen shortly. :)

doctor Zoidberg
02-07-2014, 06:54 AM
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2000y2k
02-07-2014, 06:58 AM
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I disagree. Why would you want this to be a Facebook game and only a Facebook game? Lame.

DFI
02-07-2014, 07:08 AM
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Chi tiết vui ḷng liên hệ Mr Khánh: 0934225077

Yahoo: hanhtrinh24h

I agree, Yingluck is a babe. I should have gone to Western Kentucky too.

alphakennybody
02-07-2014, 09:25 AM
Any update as of yet?

Veccster
02-07-2014, 09:44 AM
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Yahoo: hanhtrinh24h

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tayyib
02-07-2014, 10:27 AM
GREE have fixed ur bug yet?

Luuzer
02-07-2014, 10:55 AM
When it is fixed, are we still going to have to refind our target in the list each time we refresh our health like we have been having to do for the past 5 or 6 wars to?

I want to know too when will this be fixed?

& The Horse U Rode In On
02-07-2014, 11:15 AM
not just a minor bug...MAJOR BUG! All Androids are crashing first battle!

Luuzer
02-07-2014, 11:27 AM
well this is fun, hit the guy once, start from top of the list, scroll down to the bottom, hit once, start again from top of the list....android developers should get new managment and new programmers!!!

krabbie
02-07-2014, 11:27 AM
Guess you have a major bug now guys, Android keeps crashing when you hit the WD globe!

09231982
02-07-2014, 11:37 AM
This is horrible green please fix fast

Umonk
02-07-2014, 11:47 AM
Fix it please now

bearbellycub
02-07-2014, 12:05 PM
This MW bug/glitch ... Could it be related to the Sochi bug/glitch during the Olympic Rings display?

Tardavic
02-07-2014, 12:34 PM
not just a minor bug...MAJOR BUG! All Androids are crashing first battle!

Our developers are aware of this and currently investigating this.

We will keep you posted on any updates!

Tardavic
02-07-2014, 12:38 PM
Hey guys, so we do not have a fix for the attack bug as of yet, but this should be fixed in the upcoming update.

Again, we will try any keep you posted on any further updates!

Luuzer
02-07-2014, 12:48 PM
Hey guys, so we do not have a fix for the attack bug as of yet, but this should be fixed in the upcoming update.

Again, we will try any keep you posted on any further updates!

will the constant scrolling back to the rival stop too or do we still have to do that?

goldacre84
02-07-2014, 12:55 PM
Haha. Get a grip guys! It's a pretty minor issue in the grand chime of things isn't it? Really, I worry for some of you

tayyib
02-07-2014, 01:01 PM
If you can't fixed this bug before this WD overs then am not bothered to check whether it's fixed or not.

Tardavic
02-07-2014, 01:31 PM
will the constant scrolling back to the rival stop too or do we still have to do that?

The scrolling issue is related to the current attack bug, which our developers are trying to fix.

We will try and keep you posted on any and all updates when possible.

sir elmo
02-07-2014, 01:35 PM
Everyone caters to iOS. They dont care about fixing Android. They never have. If you notice, every time an issue with iOS occurs, it is fixed within a day. With Android, they say a fix is coming and they always mess something else up when they do finally fix it. Android is the red headed step child everyone wishes wasnt around and thats how it is treated by most companies. And this company isnt any different. Over the 14 months I have been playing this game, this has been proven over and over again.

sir elmo
02-07-2014, 01:38 PM
The scrolling issue is related to the current attack bug, which our developers are trying to fix.

We will try and keep you posted on any and all updates when possible.

The scrolling issue has been an issue on Android for at least 4 months. How can it be tied to the current attack bug? The attack again button has been working the entire time the scrolling issue has been here.

Tardavic
02-07-2014, 02:15 PM
When it is fixed, are we still going to have to refind our target in the list each time we refresh our health like we have been having to do for the past 5 or 6 wars to?

Sorry for the delayed response.

This bug has been around for a while now and we are hoping that the fix in the upcoming update will fix it so that you will no longer have to scroll back up the list.

09231982
02-07-2014, 02:18 PM
We could always attack again but the scrolling to the top has been a problem since I started playing. But now we have to scroll every hit not every 4

alphakennybody
02-07-2014, 02:26 PM
Do have a estimation time of fix, or is it not looking good for this wd.

Chuck Nuts
02-07-2014, 06:24 PM
Hope the screen doesn't reset to the top of the list every time. That will be very annoying.

Oh, it does. Same as before.

jb483
02-07-2014, 07:54 PM
Timeframe on a fix??? This sucks having to exit and scroll back through to find target, really really sucks, put the bug back in at least we were used to that!!!

FromAfar
02-07-2014, 11:23 PM
dude... tard!

your android ui guys have turned out some of bug infested code.

compared to ios there are so many bugs in it... and adding this to the pile of stinking, steaming hot plunkies!!!

you just funny!

some gree employees need to be terminated!

and as noted too many of these bugs have been around for tooooooooooooo long! i guess because you havent fixed it, that makes it ok.

redman
02-08-2014, 12:04 AM
my gold buying button has broken as well. Of no matter... it is merely a "minor" inconvenience.

krabbie
02-08-2014, 06:19 AM
my gold buying button has broken as well. Of no matter... it is merely a "minor" inconvenience.

LMAO, I have the same problem, and will have it for as long as we Android users keep being treated like second rate players... So many problems and bugs that never get fixed!

alphakennybody
02-08-2014, 12:50 PM
Hello, any updates on this(thread subject) and the PA equaling to a normal hit?

whammo
02-08-2014, 03:53 PM
My "Buy Gold" button has also ceased to function.

My team and I are looking into the matter and will keep you abreast of future developments.

alphakennybody
02-09-2014, 04:01 AM
....................

Richard79
02-09-2014, 04:22 AM
We have lost several wars due to this issue, having to find your target every hit in a 50man faction is just stupid!!! Why has this not been fixed yet

DRR_Deng
02-09-2014, 11:23 AM
Any fix already on this so called minor bug ? This what you call minor bug ****s up the WD for us android users.... this WD sucks big time if you a android user thnx alot and so funny that you called this a minor bug just proofs how dumb you guys are if you dont see how big this effects us android users

atretes1
02-09-2014, 11:59 AM
Hey guys,

We have a quick update in regards to a minor bug that was detected in Modern War for Android players.

For the upcoming World Domination event, you will not be able to hit "attack again" after battling any player. However, instead of hitting attack again, you can simply close it out and then select a person to attack and that should work.

Our developers are working to have this fixed with the next update, and we do apologize for any inconvenience this may cause you.

Thanks!!

I would consider this a major bug not minor. How about also fixing the wd list resetting after needing a refill making a person scroll through the whole 50+ member team. To find the target again.

THE VIKING
02-09-2014, 12:48 PM
Hey guys,

We have a quick update in regards to a minor bug that was detected in Modern War for Android players.

For the upcoming World Domination event, you will not be able to hit "attack again" after battling any player. However, instead of hitting attack again, you can simply close it out and then select a person to attack and that should work.

Our developers are working to have this fixed with the next update, and we do apologize for any inconvenience this may cause you.

Thanks!!

I would call this major trouble for me as an Android player. Being treated as a second class player due over and over again is not acceptable.

When you knew about this issue and you still moved forward with the WD event you practically say that you don't care. Remember this is a competitive game, but you disregard to level the field between platforms. I wonder what google would do in the end? I know they have shut out similar developers in the past due to this or similar issues... But GREE loosing out on millions is only a minor trouble I would be able to totally neglect.

LW okie
02-09-2014, 02:17 PM
Wish I read this before I wasted gold and couldn't get in 4 hits. Which, resulted in a loss by 400 points.

KSTrooper
02-09-2014, 07:21 PM
GREE needs to compensate android users somehow. I know we lost wars because of this making faction prestige impossible. Also I will not come close to 1500 battles won either.

krabbie
02-10-2014, 03:12 AM
Still no response from Gree, guess they don't mind Android users not buying gold because they can't get their hits in when it counts anyway... Don't think I'll ever buy gold anymore!

Hunter7x7
02-10-2014, 03:49 AM
I have been in contact with Google Play store and forwarded the complaints sent to GREE about bugs and their lack of fixes or attention to their customers. They gave me a full refund for gold purchases. Not sure if Google took the hit (unlikely). Or if they took the money back from GREE but I don't really care. I am done giving my hard earned money to a company that could care less about their customers. We would never shop at a retailer in the real world that treated their customers like this, why should this game be any different.

My 3 accounts are now gold free and I have my money back. I get far less upset knowing it cost me nothing and GREE lost literally thousands in past and future gold purchases. This game will destruct or diminish to a fraction of what it used to be in < 12 months unless soemsoemthing changes. Too bad really. Great game, great concept, great team efforts, poorly supported.

And before you haters start bad mouthing me and calling me a liar, think first and try it. You will prolly get the same response from Google Play store. After I got my refund, others from my faction did too. 😁Gree doesn't listen but Google does.




I would call this major trouble for me as an Android player. Being treated as a second class player due over and over again is not acceptable.

When you knew about this issue and you still moved forward with the WD event you practically say that you don't care. Remember this is a competitive game, but you disregard to level the field between platforms. I wonder what google would do in the end? I know they have shut out similar developers in the past due to this or similar issues... But GREE loosing out on millions is only a minor trouble I would be able to totally neglect.

krabbie
02-10-2014, 04:31 AM
Thank you for this message, might be the best thing I have seen here in the 2 years I am here! Did the refund have an effect on your in game players? Lost units or something? Would like to do the same, and go gold-free until they fix all the problems, but would ate to lose all progress from the last 2 years...


I have been in contact with Google Play store and forwarded the complaints sent to GREE about bugs and their lack of fixes or attention to their customers. They gave me a full refund for gold purchases. Not sure if Google took the hit (unlikely). Or if they took the money back from GREE but I don't really care. I am done giving my hard earned money to a company that could care less about their customers. We would never shop at a retailer in the real world that treated their customers like this, why should this game be any different.

My 3 accounts are now gold free and I have my money back. I get far less upset knowing it cost me nothing and GREE lost literally thousands in past and future gold purchases. This game will destruct or diminish to a fraction of what it used to be in < 12 months unless soemsoemthing changes. Too bad really. Great game, great concept, great team efforts, poorly supported.

And before you haters start bad mouthing me and calling me a liar, think first and try it. You will prolly get the same response from Google Play store. After I got my refund, others from my faction did too. Gree doesn't listen but Google does.

krabbie
02-10-2014, 05:14 AM
So after explaining to Gree again that the 'bug' isn't a minor bug, that it causes Android players to have a serious disadvantage over IOS users, that the game-play now not only sucks but that it's also impossible to win wars in the last minutes with gold or to get to 1500 kills,*I receive the following response from Gree:
*
Thanks for the report.
We are aware of a minor bug which our developers are working to fix, which should be in the next update.
The bug causes you to not be able to hit the "attack again" button right after battling a player, and in addition to this the screen scrolls back to the top of the rival list.
For the meantime, as a work-a-round, instead of hitting attack again, you can simply close it out and then select a person to attack and that should work. We understand that this is a very annoying bug and causes a lot of frustration and we do hope to fix the scrolling issue as well.
I would like to inform you that I am unable to compensate for the said issue.
We do apologize for the inconvenience.
*
Guess they now definitly lost a paying custumor! I won't buy any gold anymore untill all the android issues are fixed and even than i think there are better ways to spend my money... sorry guys from my faction, Gree makes me do this!

jsfinken
02-10-2014, 07:09 AM
I'm surprised they didn't tell you to delete and reload the game. That's their reposne for every android issue. If this is minor I wonder what would be a major issue?
I have both iOS and android and there is no comparison. IOS works much better. Plus it accurately finds the internet...when the android says no internet connection...yet the android IS CONNECTED. This is also a minor bug they say there is nothing wrong with. Which is wrong...when every other app finds the internet. It had this problem...then it went away...now its back. It will be a year before they fix this also.

Hellish
02-11-2014, 12:34 PM
Same here Awol. This really slows me down on attacks!

BigBoy_447
02-11-2014, 02:36 PM
Maybe after 5-6 years and millions of dollars in revenue, Gree can offer a "satisfactory" gameplay for androids - if there are still people playing then of course.

Tardavic
02-11-2014, 05:10 PM
So after explaining to Gree again that the 'bug' isn't a minor bug, that it causes Android players to have a serious disadvantage over IOS users, that the game-play now not only sucks but that it's also impossible to win wars in the last minutes with gold or to get to 1500 kills,*I receive the following response from Gree:
*
Thanks for the report.
We are aware of a minor bug which our developers are working to fix, which should be in the next update.
The bug causes you to not be able to hit the "attack again" button right after battling a player, and in addition to this the screen scrolls back to the top of the rival list.
For the meantime, as a work-a-round, instead of hitting attack again, you can simply close it out and then select a person to attack and that should work. We understand that this is a very annoying bug and causes a lot of frustration and we do hope to fix the scrolling issue as well.
I would like to inform you that I am unable to compensate for the said issue.
We do apologize for the inconvenience.
*
Guess they now definitly lost a paying custumor! I won't buy any gold anymore untill all the android issues are fixed and even than i think there are better ways to spend my money... sorry guys from my faction, Gree makes me do this!

As much as we do appreciate hearing you voice your concerns in light of this issue, we would also appreciate if you do not post any comments made by a Support agent, as this violates our TOS.

Thanks!

Tardavic
02-11-2014, 05:17 PM
We just want to apologize that this issue caused you so much more inconvenience than anticipated, and our engineers did their best to fix the attack/scrolling issue before the start of the Turkey WD event.

This was intended to be fixed in the next client build, but will be fixed in a future build though I cannot give you guys any date or time as for a fix goes at this time.

We also want to ensure you that all feedback/complaints have been gathered and passed over so that this does not happen again, and for that e thank you all!!

Again, will gladly keep you posted on the latest!

Chuck Nuts
02-13-2014, 09:20 AM
Tardavic, is there any Beta testing of Android releases? Any way that the Android community can help with some sort of Quality Assurance?

I have asked this several times and I keep getting invited to join the iOS beta testing effort, but it seems like the Android Quality Assurance plan is to just release software and hope for the best.... often resulting in serious penalties for Android customers.

Thank you.

Tardavic
02-13-2014, 02:28 PM
Tardavic, is there any Beta testing of Android releases? Any way that the Android community can help with some sort of Quality Assurance?

I have asked this several times and I keep getting invited to join the iOS beta testing effort, but it seems like the Android Quality Assurance plan is to just release software and hope for the best.... often resulting in serious penalties for Android customers.

Thank you.

Thanks for your inquiry and I will be sure to pass this over for consideration.

I believe this is being looked into as well!

krabbie
02-13-2014, 11:55 PM
As much as we do appreciate hearing you voice your concerns in light of this issue, we would also appreciate if you do not post any comments made by a Support agent, as this violates our TOS.

Thanks!

I apologize for doing something against your rules, thought it wouldn't matter because i didn't show a namce, but just the content of the response. I really hope this bug and all the other android bugs (not being able to see who finishes targets in fltq's, "connection issue"-issue, not getting the first 300k after attacking rivals, etc, etc, ...) get sorted out soon! If there will be a beta test group on android as suggested by Chuck Nuts, i would certainly want to help by taking part.

iamnasty
02-14-2014, 12:38 AM
No worries and no needed any rush to rectify these MINOR BUGs, the Top 3 factions is on IOS, this issue(s) can and will be FIXED, by latest by 2020 .....moo :D

krabbie
02-17-2014, 10:50 PM
Thanks for your inquiry and I will be sure to pass this over for consideration.

I believe this is being looked into as well!

Can you let us know if the 'minor' bug was fixed with the latest patches?

krabbie
02-19-2014, 04:40 AM
Just bumping... Still no response...

Tardavic
02-19-2014, 03:23 PM
My apologies, this was fixed in 3.9.8, which is currently the latest client version and you should not experience this problem with the next event.

Thanks everyone for being so patient while trying to resolve this matter!

free play
02-19-2014, 11:27 PM
My apologies, this was fixed in 3.9.8, which is currently the latest client version and you should not experience this problem with the next event.

Thanks everyone for being so patient while trying to resolve this matter!

Is this for real, I'd this the final answer, so we are aloud to find glitches and use then because that's is what gree had aloud to happen

Kimm
02-20-2014, 01:19 AM
My apologies, this was fixed in 3.9.8, which is currently the latest client version and you should not experience this problem with the next event.

Thanks everyone for being so patient while trying to resolve this matter!

Thank you tardavic, does this also mean that android doesn't get set back to the top of the list anymore? Or has that part of the bug hasn't been fixed yet?

Luuzer
02-20-2014, 11:17 AM
Thank you tardavic, does this also mean that android doesn't get set back to the top of the list anymore? Or has that part of the bug hasn't been fixed yet?

yeah, want to know that also, cause it was said they are "tied" "features"

Tardavic
02-20-2014, 12:31 PM
Sorry about that guys, looking into this and will get back to you once I have confirmation!

Kimm
02-20-2014, 02:14 PM
Sorry about that guys, looking into this and will get back to you once I have confirmation!

Okay thank you. Would you also be so kind to have either yourself or a different mod finally take a look at the 2 year anniversary thread that no mod is responding to for weeks. Would make my day! :D

Tardavic
02-20-2014, 03:28 PM
yeah, want to know that also, cause it was said they are "tied" "features"

So with the scrolling issue that was going on with this attack bug, this has not been fixed just yet.

Our engineers who are working on this should have this fixed in an upcoming update, but I do not have an eta as to when this will happen just yet.

Again, will try and keep you posted!

Kimm
02-20-2014, 05:42 PM
So with the scrolling issue that was going on with this attack bug, this has not been fixed just yet.

Our engineers who are working on this should have this fixed in an upcoming update, but I do not have an eta as to when this will happen just yet.

Again, will try and keep you posted!

Ok... And the above posted question? Or are you all just gonna keep ignoring that like you have done the last month already? Making promises but not living Upto it, and then ignore it and pretend it didn't happen?