View Full Version : Can any MOD help
Sir fisher
01-14-2014, 02:29 AM
Hi my faction team mate broke his phone and has got a new phone, he messaged support 5 days ago with all required information and still no reply can any MOD please help
Hooligany
01-14-2014, 02:38 AM
You need to provide at least the ticket number before any mod can try to higher the case to the support team.
Sir fisher
01-14-2014, 02:44 AM
4 tickets sent in now
1282913
1287161
1287548
1292646
Sir fisher
01-14-2014, 07:20 AM
Come on MODS please help out
Alex Hunter
01-14-2014, 09:57 AM
I'm having the same issue. No response from support since the 10th. Ticket number 1286690.
I do believe that sending multiple tickets for the same issue only adds to their workload and increases response time.
Alex Hunter
01-14-2014, 10:21 AM
4 tickets sent in now
1282913
1287161
1287548
1292646
Wow judging from your ticket numbers and the amount of time we have been waiting they are receiving roughly 1000 tickets a day?
Sir fisher
01-14-2014, 11:33 AM
Should have better customer services then not even a response in 6 days not even an email to say they are working on the issue
Guys, please update the tickets directly (send an email reply to the initial message) rather than sending extras or posting here. I understand the frustration when wait times are long, but we can't directly answer tickets from the forums.
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