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View Full Version : Boss BUG, NO GUASS CANNON



honest Abe
12-20-2013, 04:33 PM
Gree, just beat the boss 100 times and...no guass cannon, just a medal. Please fix

Woym
12-20-2013, 05:55 PM
i got mine!

Woym
12-20-2013, 06:16 PM
I think my buddy Britt got one too :cool:

honest Abe
12-20-2013, 06:47 PM
Go troll another thread. No one in the top factions who hit 100 has one so how about you go back under your rock. Otherwise why don't you post a screenshot and I'll retract my comment. Thought not.

Brizzol
12-20-2013, 11:38 PM
I can't confirm yet as I won't complete untill day 6 due to faction goal. I would like to know this bug is going to be fixed though, come on GREE.

dpghost mobile
12-20-2013, 11:58 PM
There was a splash screen telling that accounts over 15 millions attack have a drop rate other than 100%
Have to tThank you for contacting GREE Support.

We are aware of this specific issue and are looking into this.

I will be sure to have our team of engineers investigate this issue as soon as they can. As of right now, I have no further information and I apologize for the inconvenience.

Regards,
R


dpghost, Dec 23 05:56:
This moment I finished killing boss 100 but wasn't awarded the GUASS
cannon. I request explanation, nobody said that we have to do more then
killing one boss 100ake a picture, will post it later

Dingleberry
12-21-2013, 08:29 AM
Jesus H Jumping Christ on a pogo stick, Gree! How many boss events have we done and you still can't get this right? I'm at 101 bosses and no Frozen Gauss Cannon and the goal is still in my list on iOS. I'll go back to my statement during your last glitched LTQ. Your engineers could screw up a wet dream! Why don't you just put us out of our misery and shut the game down since you clearly don't give a rip and are telling us in every way possible to leave much less buy your crappy gold?

Dingleberry
12-21-2013, 10:27 AM
Bump!
When are you getting this fixed, Gree?
More are hitting 100 every minute and it's only going to get louder.
You take our money on the weekend.
You dang well ought to be able to respond.

DTA-HOG
12-21-2013, 10:51 AM
Not sure if anyone else noticed but there hasn't been a mod respond in here for well over a week. Either they are on a much needed vacation or Japan committed Harry Carry on forum support. That wouldn't surprise me.

Romulus.
12-21-2013, 11:00 AM
Not sure if anyone else noticed but there hasn't been a mod respond in here for well over a week. Either they are on a much needed vacation or Japan committed Harry Carry on forum support. That wouldn't surprise me.

They are all at Christmas party. Lol

iZheil9152
12-21-2013, 12:33 PM
One of my members only got the medal also...bump

Thorm V2
12-21-2013, 12:40 PM
I just finished Boss 100. I did not get my Frozen Gauss Cannon.

What is going on?

Jeanna
12-21-2013, 01:40 PM
Italian Stallion only got the metal as well

Brizzol
12-21-2013, 05:11 PM
Come on mods raise this issue... Things like this shouldn't be happening.

Sgt Squirrel
12-21-2013, 07:35 PM
Bump. Tickets have also been sent in.

alphakennybody
12-21-2013, 08:10 PM
What operating system are you guys on?

honest Abe
12-21-2013, 08:38 PM
iOS. Don't think it's working any any though. Don't know anyone that got it.

honest Abe
12-21-2013, 09:11 PM
Salty, did u open another alias to stalk me?

wwwjason
12-21-2013, 09:14 PM
On iOS, best boss 105 times, no prize for 100 just medal, ticket sent again

Ben Dover 300
12-21-2013, 09:28 PM
Abe you're answering twice. You may have a glitch.


iOS. Don't think it's working any any though. Don't know anyone that got it.

honest Abe
12-21-2013, 09:35 PM
No, just a stalker. Junior member with 2 posts. Mildly entertaining.


Abe you're answering twice. You may have a glitch.

Ben Dover 300
12-21-2013, 11:16 PM
I see it now. That is funny.

09231982
12-22-2013, 07:55 AM
Beat 100 and got medal doestnt show 100 bosses completed

Blade of 3
12-22-2013, 09:17 AM
Not sure if anyone posted this but for the second reward you need to have completed the faction part to day 5...

Generik79
12-22-2013, 09:41 AM
I'm just asking but what would you guys do if you don't end up receiving your GAUSS CANNON?

Nothing. ***** a while. Keep spending. Rinse and repeat. Which is why nothing will ever change as far as overall player experience. Would you "fix" your restaurant if bad food and horrendous (self-)service kept the money flowing in?

Mr Reaper
12-22-2013, 10:24 AM
Its typical Gree BS.. They promise you a Frozen Gauss Cannon and you get the Frozen Gauss Yogurt in the Keester. Tired of the games.. Get with it Gree !!


Jesus H Jumping Christ on a pogo stick, Gree! How many boss events have we done and you still can't get this right? I'm at 101 bosses and no Frozen Gauss Cannon and the goal is still in my list on iOS. I'll go back to my statement during your last glitched LTQ. Your engineers could screw up a wet dream! Why don't you just put us out of our misery and shut the game down since you clearly don't give a rip and are telling us in every way possible to leave much less buy your crappy gold?

droffatsto50
12-22-2013, 10:34 AM
I just got a splash screen for 100 defeats & 5 daily goal prize.. it's not the frozen gauss cannon. It has 120k/100k stats with I think its 20% bonus ground attack, not 100% sure though. All I can confirm is that it's not the frozen gauss cannon.

KingDante!
12-22-2013, 10:43 AM
I honestly cant remember the last time Gree put out an event that was glitch-free.

Seriously, how many times have we heard this same generic reply?


Hey Folks,

We are well aware of the issue and it is being worked on. It should be fixed shortly. I'll let folks know as soon as there is a update.

or no reply at all for that matter lol..

Brizzol
12-22-2013, 10:59 AM
Edit: misunderstood post.

Sfritz1
12-22-2013, 11:09 AM
Why did you call someone a troll for just replying to someone's comment, that would make you a Troll. Your an idiot, I bet you don't even know what a troll is or why people call people trolls. You just felt like saying it because you think your cool. Now do us a favor shut up mouth and go play in traffic. Happy Holidays!



Go troll another thread. No one in the top factions who hit 100 has one so how about you go back under your rock. Otherwise why don't you post a screenshot and I'll retract my comment. Thought not.

BeanTownBob
12-22-2013, 11:12 AM
Abe,

I did not get the cannon either. In fact I beat level 100 twice to make sure. So I am out extra gold and the cannon.


Gree, just beat the boss 100 times and...no guass cannon, just a medal. Please fix

Sfritz1
12-22-2013, 11:16 AM
I think you have to get 5 of the faction units and beat the boss 100 times to get the guass cannon. I think that's what I read, if not what is the overall prize for finishing both events?

Robespierre
12-22-2013, 11:19 AM
http://assets.diylol.com/hfs/bd5/410/202/resized/real-life-troll-face-meme-generator-this-thread-is-getting-awesome-b26a29.jpg

droffatsto50
12-22-2013, 11:30 AM
I think you have to get 5 of the faction units and beat the boss 100 times to get the guass cannon. I think that's what I read, if not what is the overall prize for finishing both events?
I just posted above here, check that

Evil Mastermind
12-22-2013, 11:31 AM
I think you have to get 5 of the faction units and beat the boss 100 times to get the guass cannon. I think that's what I read, if not what is the overall prize for finishing both events?

This is the prize for completing both:

http://i42.tinypic.com/w20vo6.jpg

Not receiving the prize for 100 defeats is just another GREE error. They are looking into I'm sure. Lol

Sfritz1
12-22-2013, 11:43 AM
Thanks evil, your the best! I haven't got those screenshots yet on the loading of the app. Thank you though!



This is the prize for completing both:

http://i42.tinypic.com/w20vo6.jpg

Not receiving the prize for 100 defeats is just another GREE error. They are looking into I'm sure. Lol

honest Abe
12-22-2013, 01:42 PM
Listen little boy, the guy posted crap and lied rather than being constructive. That is quite apparent and was then, so yes, he is a troll and so are you. Perhaps the two of you should go back to your closet and play show and tell. So to quote you, why don't you go play in traffic and don't forget to bring your buddy with you. Happy holidays!!


Why did you call someone a troll for just replying to someone's comment, that would make you a Troll. Your an idiot, I bet you don't even know what a troll is or why people call people trolls. You just felt like saying it because you think your cool. Now do us a favor shut up mouth and go play in traffic. Happy Holidays!

JMS
12-22-2013, 02:57 PM
Welcome to being banned hopefully permanently. The guy asks a question, someone posts false comments (yes that is trolling but apparently as a 12 year old you don't know that so go google it or have your mother explain it to you, frankly what you did here is a perfect example of trolling). Good riddance, your post was like an antibiotic for a nasty bacteria.
Just because the guy posts something he is not 100% sure about you call him a "troll"? Do you even know what a troll is or did you read that some other people on here used the term and now you want to be one of the cool kids! I will go and play show and tell in the very closet that you just came out of and play show and tell with your wife if you don't shut your D@#k filled mouth. Now stop calling people trolls since you don't even know how to properly use the term. The guy asked a simple question and you wanted to treat him like you treat your boyfriend when he "trolls" you. Now shut up and enjoy the holidays!

Norseman
12-22-2013, 03:01 PM
Oh and the person who posted it could've been someone who speaks a different language and/or a teenager or kid. Why don't you do something constructive like come and get your wife out of my house. Wait second thoughts I love her here, I will keep her thanks.

Please grow up, you infantile creature!

JMS
12-22-2013, 03:02 PM
And for the removal of doubt, you are the bacteria. Cj, please expunge fritzy, thank you in advance.

Dingleberry
12-22-2013, 03:13 PM
The event is clearly freaking glitched. I've killed 105 bosses...no unit and no goal completion.
Is it Gree's arrogance, incompetence or both?
Incompetent game design and engineering.
Arrogance in ignoring their paying customers.
If this isn't resolved by 12 PM PT tomorrow, Monday, then I say we put on the biggest boycott in the history of the game.
We enjoy our families and friends over the holidays and Gree misses their year end financial goals.
It's perfect timing, folks.
I've been called a legend of the game. No biggie to me but I do ask everyone including all my old pals and leaders in the game to get on board.
It's dang well time we make insolent Gree pay.

Fl@sh
12-22-2013, 03:20 PM
Just because the guy posts something he is not 100% sure about you call him a "troll"? Do you even know what a troll is or did you read that some other people on here used the term and now you want to be one of the cool kids! I will go and play show and tell in the very closet that you just came out of and play show and tell with your wife if you don't shut your D@#k filled mouth. Now stop calling people trolls since you don't even know how to properly use the term. The guy asked a simple question and you wanted to treat him like you treat your boyfriend when he "trolls" you. Now shut up and enjoy the holidays!I hope you get run over by a reindeer.

Joe Op
12-22-2013, 05:02 PM
I hope you get run over by a reindeer.

Me too flash! What a kind of a idiot! Merry christmas! Lol

Btw; guys in my faction, neither ios or driod got the tank

Miss Soprano
12-22-2013, 05:06 PM
I just beat the boss to level 100 and just got the stupid medal! I want my prize....

honest Abe
12-22-2013, 06:40 PM
Must be google translate. I would prefer one that is moving, preferably towards him at a rapid rate of speed.


Why don't you go chase a parked car 🚙.

BostonHammer
12-22-2013, 07:18 PM
yup, beat boss 100 and no prize. maybe tomorrow will will get a response from a mod.

SPWD
12-23-2013, 12:09 AM
So,has anyone got it?my llp is going for it,I don't want to waste time and money if there is zero chance.

Dingleberry
12-23-2013, 12:17 AM
Nobody has it. See my boycott thread. Enough said.

ffp
12-23-2013, 12:30 AM
I have an interest in this as well.

Without the Gauss cannon dropping, the frozen artillery won't drop either.

Ronin79
12-23-2013, 01:59 AM
Wow I just beat boss 100 and no prize only a stupid medal! This is nothing new GREE likes to **** our wallets and laugh at us cruising around in porches while getting blow jobs from supermodels...this sucks!

Brizzol
12-23-2013, 02:41 AM
This is poor GREE, fix this already.

DFI
12-23-2013, 02:58 AM
Well I'm on medal 39/40, so I guess the medal for finishing 100 will do me some good. By the way, how many medals have I missed thus far if I had wanted to go for the jugular?

Brizzol
12-23-2013, 03:02 AM
Well I'm on medal 39/40, so I guess the medal for finishing 100 will do me some good. By the way, how many medals have I missed thus far if I had wanted to go for the jugular?
Well you're 4 behind the maximum, as the maximum would be 44 after the boss event according to this thread: http://www.funzio.com/forum/showthread.php?76921-Cycle-Warpath-To-Cuba

dpghost mobile
12-23-2013, 08:02 AM
Your request (#1231459) has been received, and will be reviewed by our Specialists. Please note that due to higher than normal volume our response times are longer than normal. We request that you do not send multiple requests regarding the same issue. We appreciate your patience as we work to address your inquiry. We will reply as soon as we have an update for your issue.
This moment I finished killing boss 100 but wasn't awarded the GUASS
cannon. I request explanation, nobody said that we have to do more then
killing one boss 100

aln
12-23-2013, 08:16 AM
Finished the 100 bosses as well, no guass cannon dropped just the medel. Gree learn to address these issues in a timely manner, or you will continue to lose gold players,we will not continue to stand for the subpar service.

FLGuy
12-23-2013, 09:19 AM
I too have made 100 kills and did not receive Frozen Gauss Cannon for the individual kills award. In addition, my faction has completed 5 daily kill goals and without the Frozen Gauss Cannon - the bonus unit - Frozen Artillery will not drop! WTF!

Come on GREE get your crap together this is getting OLD!

Paisthecoolest
12-23-2013, 09:51 AM
I too have made 100 kills and did not receive Frozen Gauss Cannon for the individual kills award. In addition, my faction has completed 5 daily kill goals and without the Frozen Gauss Cannon - the bonus unit - Frozen Artillery will drop!

Me too. I am not happy. I even used gold to beat it an extra time just in case.

Fait lux
12-23-2013, 10:29 AM
PLEASE FIX!!!!!!!!!!!

I too have made 100 kills and did not receive Frozen Gauss Cannon for the individual kills award. In addition, my faction has completed 5 daily kill goals and without the Frozen Gauss Cannon - the bonus unit - Frozen Artillery will not drop! WTF!

Come on GREE get your crap together this is getting OLD!

honest Abe
12-23-2013, 10:36 AM
And Fritzy boy's buddy and his friend have one.. Lol. He's quiet, presumably getting his electric shock therapy for his various personality disorders.

beast1985
12-23-2013, 10:36 AM
please fix!!!!!!!!!!!

I too have made 100 kills and did not receive frozen gauss cannon for the individual kills award. In addition, my faction has completed 5 daily kill goals and without the frozen gauss cannon - the bonus unit - frozen artillery will not drop! Wtf!

Come on gree get your crap together this is getting old!

im fed up with all the bs gree gets away with. I honestly believe the players that have been frauded, which is a felony crime, need to band together and start a lawsuit together against gree. We need to show gree that we are united against their greed. They either need to issue gold refunds or we need to boycott gold buying as a whole community to get these *******s attention at gree.

Sirius
12-23-2013, 11:50 AM
Hey Guys,

The issues reported about the boss and rewards is being looked into. I don't have an eta atm on it being resolved so please be patient with us for the time being.

SPWD
12-23-2013, 12:18 PM
Does this include the seemingly random regen over the last few months ,our max health regen is pointless,and when the clock says zero and I should be able to attack him again I can't for like ten more minutes and yes tickets have been sent in !

Paisthecoolest
12-23-2013, 12:18 PM
Hey Guys,

The issues reported about the boss and rewards is being looked into. I don't have an eta atm on it being resolved so please be patient with us for the time being.

Thank you

KingDante!
12-23-2013, 12:24 PM
Hey Guys,

The issues reported about the boss and rewards is being looked into. I don't have an eta atm on it being resolved so please be patient with us for the time being.
I don't mean any disrespect by this... but do you guys ever sincerely apologize to your players? Do you guys ever admit to your own incompetence?

All we ever get is the same cookie cutter responses, "we're sorry for the inconvenience, were looking into it".

There are a lot of us that feel disrespected with the amount bugs this game is plagued with. A sincere apology from Gree to its players would go a long way.

tayyib
12-23-2013, 12:55 PM
My faction has done 5 day faction goal plus i have completed boss 100. I did`nt receive any single unit only a medal. Well done GREE keep it up. I have some gold left over which am going to use in this war after war am gold free. It,s just a big SCAM.

LosKevanos
12-23-2013, 01:30 PM
Hey Guys,

The issues reported about the boss and rewards is being looked into. I don't have an eta atm on it being resolved so please be patient with us for the time being.

This Epic Boss 100 mess up is so epically huge and catastrophic that it deserves it's own sticky note--not only here in general, but in announcements as well.

We need to know what measures are being taken and be reassured that our time and gold wasn't wasted. We also need to know if everyone who has already reached 100 bosses each needs to put in separate tickets and whether or not those who are pursuing the 100 boss goal currently should halt on boss 99 until you guys get it fixed, or go ahead and get to 100 and submit a ticket, or stop their efforts altogether because it's not gonna get fixed.

Another example of effective communication that is pretty easy to do, and if you would have done it sooner when first reported, could have saved a lot of drama and trauma, panic and anger, and at least prevented the problem from turning into the epic nightmare it has become on the front lines where everyone wonders whether they should keep going.

Please establish an official sticky note for this subject so we can refer everyone to it or post it on our faction forums... An official response on page 7 of a thread that is going to get buried by further complaints when even more people reach boss 100 is not adequate, and telling us you are working on it and have no eta is not very mind settling.

If you need further points of how to adequately address mass damage control... Feel free to pm me, I'll be happy to give you and your associates the 101.

Thank you

FLGuy
12-23-2013, 01:36 PM
This Epic Boss 100 mess up is so epically huge and catastrophic that it deserves it's own sticky note--not only here in general, but in announcements as well.

We need to know what measures are being taken and be reassured that our time and gold wasn't wasted. We also need to know if everyone who has already reached 100 bosses each needs to put in separate tickets and whether or not those who are pursuing the 100 boss goal currently should halt on boss 99 until you guys get it fixed, or go ahead and get to 100 and submit a ticket, or stop their efforts altogether because it's not gonna get fixed.

Another example of effective communication that is pretty easy to do, and if you would have done it sooner when first reported, could have saved a lot of drama and trauma, panic and anger, and at least prevented the problem from turning into the epic nightmare it has become on the front lines where everyone wonders whether they should keep going.

Please establish an official sticky note for this subject so we can refer everyone to it or post it on our faction forums... An official response on page 7 of a thread that is going to get buried by further complaints when even more people reach boss 100 is not adequate, and telling us you are working on it and have no eta is not very mind settling.

If you need further points of how to adequately address mass damage control... Feel free to pm me, I'll be happy to give you and your associates the 101.

Thank you

Very well said and now 7 members in my faction would gladly join the "WE GOT SCREWED" list!

Kefa
12-23-2013, 01:43 PM
Hey Guys,

The issues reported about the boss and rewards is being looked into. I don't have an eta atm on it being resolved so please be patient with us for the time being.

Thanks for the reply. Here's a couple screenshots from earlier today when one of my characters finished boss 100. Hope it helps.


5211

5212

Evil Baby
12-23-2013, 01:49 PM
thank you for addressing this issues and fixing asap!

Reidyyy1
12-23-2013, 03:48 PM
Come on gree beating 100 bosses takes time I can deal with them stealing gold for nothing because if money was a problem I wouldn't be playing this game but what a waste of half my weekend beating 100 bosses slowly so we could all five days and for what exactly ?? Why put up splash screens with all these good rewards and then give me an infantry medal ? If this is not fixed for me I'll be blowing my money on pokies at least u have a chance of winning with them.. If u want a long term customer gree fixing this would go along way as I see ur losing thousand by the moment

aln
12-23-2013, 04:38 PM
Hey Guys,

The issues reported about the boss and rewards is being looked into. I don't have an eta atm on it being resolved so please be patient with us for the time being.


Thanks for responding Sirius, please keep us updated. Thanks again

Brizzol
12-24-2013, 12:27 AM
No update yet? Bump.

Big she'd
12-24-2013, 01:42 AM
Count me in as another victim , my llp finally got 100 bosses done and all I got was a lousy medal

Zepson
12-24-2013, 02:09 AM
GREE, don't even bother to wishing us a merry christmas, because with this massive screwup, we won't !

fofito30
12-24-2013, 06:01 AM
As always, the more money you spend the less respect we get. Gree planned 2 events to run during Christmas, maybe we even wake up tomorrow to yet another 24 hour event, who knows?, but so far we have the Boss event days 6 & 7 and the current LTQ.
That brings me to the question, if there are at least 2 on going events, shouldn't they have tech guys assigned to work during the events?, regardless of the holiday. Shouldn't support plan ahead and have qualified personnel ready in case a "glitch" or some code error or data running mistake happens? Shame on you agree, shame on you.

Brizzol
12-24-2013, 08:49 AM
Well I'm stuck on 99 now, Sirius can you post when fixed so I can complete...I'm not in a rush as my team has finished day 6 but I don't have the time to do 100 more than once this should have been fixed already, people pay to complete this.

Yoshijai
12-24-2013, 09:16 AM
Just beat Genaral Frost 100 times and was one of the unfortunate ones who did not get the unit rewards just a infantry medal so hope you guys fix this soon , i have submitted a ticket as well.

digisyn
12-24-2013, 10:35 AM
Tickets submitted and summarily closed w/o resolution...

La La594
12-24-2013, 11:19 AM
I've been done two, hope they get this sorted out b4 war

Brian24
12-24-2013, 11:27 AM
Hope they have this fixed before war. That'd be great

Marcusfiahie
12-24-2013, 11:44 AM
Beat BOSS twice at 100 but still posted at level 99!...….

Flyinscot
12-24-2013, 12:50 PM
You can add me to the list of beating the boss 100 times and yup, you guessed it.....NO UNIT!!!
Ticket sent #1235048

Blade of 3
12-24-2013, 01:19 PM
It says on the splash screen that you have to complete the challenge by the 31st. Maybe the bug is that it was set to receive on that day?

Tardavic
12-24-2013, 02:34 PM
Hey guys a quick update.

Yes, this event is bugged and we do apologize for the inconvenience.

To avoid any potential problems while most of the team is out, we'll fix it on the 30th. Please note that everyone who earned the final reward will get their stuff!

We will continue to provide any further updates when possible.

Regards,
R

SPWD
12-24-2013, 03:04 PM
Thank you but the war starts before that FFS !the reason we do these events is to have a better chance in the war,if you lot aren't here to sort your fucups out,why do events,Jesus Christ you are worse than a bunch of kids absolutely incredible!

Tate1234
12-24-2013, 03:18 PM
That's B.S. It's not going to be fixed till after world domination. It will probably be given to everyone at that point. Awesome, happy holidays to you too gree. Glad I took three accounts to 100 for no reward.

Col Mustard
12-24-2013, 03:37 PM
Same here, finished 100 bosses along w 6 other members in my faction, also have killed 6/6 daily bosses so far. Luckily for me i no longer spend $$$ on gold. After i realized that my energy is only +6, and they shorted me +2, i wrote several tickets months ago, never even hearing a response. Instead of quitting, i just stopped paying them for gold. Its like tipping a ****ty waitress for mediocre food. I know a lot of players spend real cash for fake gold, but i do ok w out buying gold. Was able to do 100 bosses w no gold. I feel worse for the players that throw down real cash and consistently get bent over!

Romulus.
12-24-2013, 03:38 PM
So that means during war there is no support either, all are at Christmas party.. If there happens glitch during war then we can get the units end of next month not problem.

SPWD
12-24-2013, 03:46 PM
What a complete joke,I thought people were joking about things like this but it's cone straight from the horses mouth,I beg everyone to boycott the war!

Kimm
12-24-2013, 04:10 PM
Hey guys a quick update.

Yes, this event is bugged and we do apologize for the inconvenience.

To avoid any potential problems while most of the team is out, we'll fix it on the 30th. Please note that everyone who earned the final reward will get their stuff!

We will continue to provide any further updates when possible.

Regards,
R

So just for the record... The war date couldn't be changed when a lot of people asked for it because of the holidays... But a big part of the company will be out because of the holidays? leaving the customer with the issues...? Which will probably also be the case during wd if anything happens again...? Nice going gree.... AGAIN

D1E Luke
12-24-2013, 04:16 PM
I bet this "fix" will just give everybody the units. Lol

bin
12-24-2013, 04:17 PM
So that means during war there is no support either, all are at Christmas party.. If there happens glitch during war then we can get the units end of next month not problem.

If? I believe you meant to say when. As always, there will most likely be problems during wd.

This game is getting ridiculous. Every event is plagued by bugs. And lately you have to be loaded to even finish an event (400k+ energy, really gree?)
The people that can actually afford to spend this kind of money keep getting screwed over by not getting the reward they were promised. And now they are telling us there is little to no support during wd?
Show some respect for your customers gree!

Brizzol
12-24-2013, 06:55 PM
If the fix gives everyone the units then I'll be done with this game.

FLGuy
12-24-2013, 07:13 PM
"Hey guys a quick update.

Yes, this event is bugged and we do apologize for the inconvenience.

To avoid any potential problems while most of the team is out, we'll fix it on the 30th. Please note that everyone who earned the final reward will get their stuff!

We will continue to provide any further updates when possible.

Regards,
R"

Are you kidding me? Staff is out and we will fix our F'up after the WD starts on the 27th, after we took your 2 vaults for having 2 accounts complete our promised reward for 100 kills and after your faction has completed 6/6 daily boss kill goals. Really? This is the most ridiculous display of customer service I have ever seen and if everyone by your f up gets the unit you my friends have single handedly screwed up a great concept of a game run by complete IDIOTS! Pull your head out moroons, give the rewards we earned and please hire people much smarter that actually know how to run a customer service based business than you with gold I buy each month!

Otter1184
12-24-2013, 07:16 PM
Gree, just beat the boss 100 times and...no guass cannon, just a medal. Please fix

Yes me too I even beat it one more time just to make sure.

andy2
12-24-2013, 07:57 PM
If this was the company I work for everyone's job would be on the line if there was a big screw u like this that affected our customers. We would be working around the clock to fix this until it was resolved or else. Instead it takes multiple days to even get feedback acknowledging the issue and then you postpone fixing because you are under staffed??? Not only that but the postponement levels the playing field in the upcoming war for people who did not complete the event. How.. I am speechless. If this is in fact the attitude taken towards customer service I will be asking for my money back for false advertisement and not spending anymore. My faction (top 50) is already considering going gold free in upcoming war.

LosKevanos
12-24-2013, 08:07 PM
http://www.funzio.com/forum/showthread.php?78100-Epic-boss-100-mass-failure-being-worked-on-by-gree

Check this thread for latest updates on the epic boss situation report

SPWD
12-24-2013, 11:38 PM
If the fix gives everyone the units then I'll be done with this game.


Completely agree,if they do this I'm out of here,you couldn't make this **** up could you!!

J V
12-24-2013, 11:44 PM
"Hey guys a quick update.

Yes, this event is bugged and we do apologize for the inconvenience.

To avoid any potential problems while most of the team is out, we'll fix it on the 30th. Please note that everyone who earned the final reward will get their stuff!

We will continue to provide any further updates when possible.

Regards,
R"

Are you kidding me? Staff is out and we will fix our F'up after the WD starts on the 27th, after we took your 2 vaults for having 2 accounts complete our promised reward for 100 kills and after your faction has completed 6/6 daily boss kill goals. Really? This is the most ridiculous display of customer service I have ever seen and if everyone by your f up gets the unit you my friends have single handedly screwed up a great concept of a game run by complete IDIOTS! Pull your head out moroons, give the rewards we earned and please hire people much smarter that actually know how to run a customer service based business than you with gold I buy each month!

Quit whinning, they said they were gonna fix it, and everyone will receive their prize, it's not like your the only one who doesn't have the prize

adamjgmiller
12-25-2013, 12:00 AM
One of my members only got the medal also...bump

Beat 101 times to be safe... no cannon...

OH! I see now there is a post that it is fixed - everyone will get their cannon eventually

Cruzinit
12-25-2013, 12:25 AM
Same here no Gaus wtf?

LAsAvis
12-25-2013, 07:55 AM
This is just another great example of the awful service you should expect from the fine people at GREE. I beg that everyone STOPS feeding the beast. STOP finishing the events. STOP buying vaults, even when they are 40% off. It's fake currency anyways! Put your pride aside. With the absurd stat inflation, SUP will always win. Come to terms with that and show GREE that they are a bunch of degenerates who deserve nothing more for Christmas than to be served with a class action law suit.

honest Abe
12-25-2013, 08:46 AM
Guys, you are missing the real message here. Everyone will get their units but what you should really be asking is if they are out and cannot fix it until the 30th, will there will be no support for wd weekend? Can't wait to see that one after there is some issue (which there always is).

Trebor
12-25-2013, 09:35 AM
Add me to the list. 100 no cannon

BIG DH
12-25-2013, 10:48 AM
Hey guys a quick update.

Yes, this event is bugged and we do apologize for the inconvenience.

To avoid any potential problems while most of the team is out, we'll fix it on the 30th. Please note that everyone who earned the final reward will get their stuff!

We will continue to provide any further updates when possible.

Regards,
R


If you can fix it on the 30th, why not fix it not be 26th. before war, and where's the support WHEN there's a "glitch"(screw-up) this weekend??

valient
12-25-2013, 11:02 AM
Merry Christmas GREE support team. I will look for my missing Frozen Gauss Cannon on Dec 30th

boco78
12-25-2013, 11:05 AM
People used a lot of gold to strengthen before war and finish the 100 bosses (faction and individual goals) only to get...SORRY WE ARE ON HOLIDAYS, CONTACT US AFTER THE WD WEEKEND....What kind of answer is that?!?

Danyal
12-25-2013, 11:06 AM
Add me to the list. 100 no cannon
Me too..just killed the 100th boss again just to be sure but still no rewards.

lemonhaze
12-25-2013, 11:14 AM
Me too..just killed the 100th boss again just to be sure but still no rewards. how many ppl actaully got the unit? i think everone in my faction that beat it to 100 did not get the unit..gree where u all at? hope u all come back and fix this before the new year :mad:

Craigy12345
12-25-2013, 11:23 AM
Just beat the boss 100 times! Wasted loads if time I was meant to be spending with my family! Of course I get no unit and they tell me I'll get it in the 30th when everyone comes back from the holidays! Wait a minute they are running a war at the weekend!!! Which I very worrying when they don't have the staff to give out the units they payed for till the 30th!!!!!!!!!!!!!!! What is going on GREE the grinch on Christmas

lemonhaze
12-25-2013, 11:28 AM
Just beat the boss 100 times! Wasted loads if time I was meant to be spending with my family! Of course I get no unit and they tell me I'll get it in the 30th when everyone comes back from the holidays! Wait a minute they are running a war at the weekend!!! Which I very worrying when they don't have the staff to give out the units they payed for till the 30th!!!!!!!!!!!!!!! What is going on GREE the grinch on Christmas surely u didnt choose beating the boss over spending time with your family did you? Thats gotta be a sarcastic joke no one in their RIGHT MIND would choose a boss event over there family would they?

Led
12-25-2013, 11:36 AM
Any update gree?

Ivan the Dictator
12-25-2013, 12:49 PM
Gotta add one more to the damn list. Should be at 2.5 million attack or something. Ehh whatever, GREE I spent gold to get the 100 boss kills, and have 6 of the daily goals. Which is more than enough for the ultimate boss unit. I have pictures as proof too. Ill be expecting my ultimate unit plus some compensation. I'd say 300 gold is good.

SPWD
12-25-2013, 02:38 PM
This ^^^^^ but a lot more than 300 gold!!

Dansgek
12-25-2013, 03:01 PM
Guys they cannot run fixes in the wd weekend.
If they do they cannot assure that wd is running good. So if they can't fix this in a few hours the whole wd can be in danger.
Mods, thnx for the updates. I'll see them probably the 30th.

Cruzinit
12-25-2013, 03:02 PM
Same response to my ticket wait till the 30th come on Gree we need better customer service.

pb23
12-25-2013, 03:05 PM
I'm really not sure what is so difficult for most to comprehend here... NO ONE GOT THE UNITS.

Tardavic has acknowledged that the event is bugged and that everyone will receive the units they deserve once their staff is back in the office (on the 30th).

Programmatically, it is very easy to run a script to provide those players WHO ACTUALLY FINISHED 100 bosses with the proper reward, and additionally provide those who also have 5+ faction daily rewards with the combined grand prize.

Bottom Line is:

1.) Yet another Gree event with a massive glitch or screw up

2.) Poor acknowledgement and communication of the issue and corrective measures to be taken

3.) Angry players that need to calm down and be patient while Gree sorts their issues out (when the holidays are done). Everyone that finished the event got screwed, so there is really no net benefit or defecit for any players... You'll just need to wait a bit longer.

4.) The problem is very fixable but requires staff to do so. Not saying it is right, wrong or indifferent to have unsupported events running, but it is what it is...

This company has been very consistent in its performance, execution, development and testing of their product, as well as their customer support & PR. Most of you have primarily negative feedback, so I'm wondering why continue to do the same thing over and over knowing that it will cause you much stress and dissatisfaction. Food for thought...

PS: Merry Christmas to you all and your families. Stay safe this holiday season!

Jerle
12-25-2013, 11:45 PM
4.) The problem is very fixable but requires staff to do so. Not saying it is right, wrong or indifferent to have unsupported events running, but it is what it is...


It's also not like we don't have anyone looking at the game over the holidays. Engineering looked at what it'd take to fix this faster, but fixing the goal + awarding everyone who'd already completed it was just complicated enough that there was some real risk of messing things up further if we tried to rush this through with most of our team our and no QA cycle - particularly since there's world domination coming up this weekend.

Still doesn't change the fact that this sucks for everyone involved, and we're sorry about that - but hopefully this at least lends more context.

Merry Christmas everyone!

SPWD
12-26-2013, 02:06 AM
Someone mentioned it in an other thread but could we not have in game messages like we have had recently to tell us yes we f ukd up but we will have it sorted soon and whoever has completed it will get it and the combined prizes ,you know so EVERYONE playing the game knows what's going on!

HGF69
12-26-2013, 02:28 AM
Nothing for me either and 1200gold from level 87 to finish. This better be sorted.

KingDante!
12-26-2013, 02:49 AM
It's also not like we don't have anyone looking at the game over the holidays. Engineering looked at what it'd take to fix this faster, but fixing the goal + awarding everyone who'd already completed it was just complicated enough that there was some real risk of messing things up further if we tried to rush this through with most of our team our and no QA cycle - particularly since there's world domination coming up this weekend.

Still doesn't change the fact that this sucks for everyone involved, and we're sorry about that - but hopefully this at least lends more context.

Merry Christmas everyone!
I completed 100+ bosses and 7 daily faction goals with 1 faction, but on the 30th when this issue is resolved, I will be in a different faction. One that did not complete the daily faction goals.

This will not affect me when the prize units are distributed. I will still receive both units, correct?

Hoogeveen
12-26-2013, 03:49 AM
I completed 100+ bosses and 7 daily faction goals with 1 faction, but on the 30th when this issue is resolved, I will be in a different faction. One that did not complete the daily faction goals.

This will not affect me when the prize units are distributed. I will still receive both units, correct?

I have the same problem: my mini got 100 bosses and i would have taken it to our feeder-faction during war. But now i dont want to take the risk being in a faction with no faction-units on the 30th

Digger666
12-26-2013, 04:52 AM
Ridiclious! This was a fun game. Get your **** together gree, or lose MORE dedicated gamers!!

Dansgek
12-26-2013, 05:01 AM
Jerle Thnx for you answer.

fuzzlenutz
12-26-2013, 06:42 AM
As usual during events the janitor is in charge,and every time he dusts a keyboard well you know






Guys, you are missing the real message here. Everyone will get their units but what you should really be asking is if they are out and cannot fix it until the 30th, will there will be no support for wd weekend? Can't wait to see that one after there is some issue (which there always is).

pb23
12-26-2013, 09:49 AM
I completed 100+ bosses and 7 daily faction goals with 1 faction, but on the 30th when this issue is resolved, I will be in a different faction. One that did not complete the daily faction goals.

This will not affect me when the prize units are distributed. I will still receive both units, correct?

The script will likely only check for your # of faction prizes in your inventory... you should be fine!

andy2
12-26-2013, 10:22 AM
It's also not like we don't have anyone looking at the game over the holidays. Engineering looked at what it'd take to fix this faster, but fixing the goal + awarding everyone who'd already completed it was just complicated enough that there was some real risk of messing things up further if we tried to rush this through with most of our team our and no QA cycle - particularly since there's world domination coming up this weekend.

Still doesn't change the fact that this sucks for everyone involved, and we're sorry about that - but hopefully this at least lends more context.

Merry Christmas everyone!

While I am upset that this will not be fixed earlier because of staff being out I understand that there is no easy way to make staff come in on days they have already been agreed are OK to take off.

That aside, however, there is a much larger issue here. By delaying the fix gree IS AFFECTING THE WD event. If I had the rewards I would be at an advantage over people who did not get the rewards. Because I do not ave these rewards that I have earned I am at a disadvantage and it will be harder for myself and my faction to score as many points as we would have otherwise with our boosted stats. This means that in order to score as many points as we would otherwise we will need to spend MORE gold than we would have if we were awarded the units in the first place. By delaying the fix it causes a chain reaction which is unfair.

I expect my gold returned that I spent on killing the 100 bosses because I was promised a boost in stats before the upcoming WD event which I will not have, and will need that gold to make up for this bug. I already have a ticket in for this... #1236197 but so far have been unable to have an actual human respond to the ticket and actually address my concerns.

If you want to delay the fix, fine I understand, but make it right by showing that you actually care about your players and wont leave everyone who earned the rewards completely screwed in the upcoming WD event. Please restore my faith in your customer service as it is completely gone right now.

Demo
12-26-2013, 04:19 PM
Andy... you are 100% correct. Of course I am laughing at your request for returned gold or compensation because we all know they won't do anything. Why do you ask? Because they don't give crap about us (well except our money). Gree is like the hot chick that never puts out even though you spend tons of money on her. Be smart and dump her (GreeD).

andy2
12-26-2013, 09:05 PM
Andy... you are 100% correct. Of course I am laughing at your request for returned gold or compensation because we all know they won't do anything. Why do you ask? Because they don't give crap about us (well except our money). Gree is like the hot chick that never puts out even though you spend tons of money on her. Be smart and dump her (GreeD).

I know I am right, and I also know they wont return any gold or make any other fix. Why? Because I truly think they 1) think that giving the units on the 30th is an adequate fix. and 2)dont even read the tickets anyway. I just got yet another response that had nothing to do with the question I asked the support staff. If they dont care enough to make it right they should just say so... its like pulling teeth trying to get a straight answer.

I ask 'will anything be done to account for the stats difference the delay of the fix will cause during the WD event?' and I get a response back 'we will award the units on the 30th'. Please just stop beating around the bush and be honest with your customers. At least I could respect that instead of the shady business ethics.

lakelander
12-26-2013, 09:48 PM
Beat 101 times to be safe... no cannon...

OH! I see now there is a post that it is fixed - everyone will get their cannon eventually

Beat it 108 times, just to get good units. Easy, when it only took 14 free hits on my mini. ......... Will wait for the prizes later.


Still poor customer service, especially for people who use real cash. Real companies would shortly be out of real business. But who's really keeping track?

Col Mustard
12-26-2013, 10:54 PM
Gotta add one more to the damn list. Should be at 2.5 million attack or something. Ehh whatever, GREE I spent gold to get the 100 boss kills, and have 6 of the daily goals. Which is more than enough for the ultimate boss unit. I have pictures as proof too. Ill be expecting my ultimate unit plus some compensation. I'd say 300 gold is good.
Lol, as much as i would like 300 gold or more as compensation it wont happen. Real bummer, my mini is lvl 32 1.08M attack, and would be over 1.3M if i had those units, and i could really use the extra attack for WDE. But oh well its just a game afterall, no sense in getting all pissed off

andy2
12-27-2013, 01:39 PM
Lol, as much as i would like 300 gold or more as compensation it wont happen. Real bummer, my mini is lvl 32 1.08M attack, and would be over 1.3M if i had those units, and i could really use the extra attack for WDE. But oh well its just a game afterall, no sense in getting all pissed off

People spend money on the game and the company doesnt appear to care no matter how much feedback they get. Thats not a reason to be mad if you spent hard earned money?

TMI
12-27-2013, 03:02 PM
Any update on this?

I still don't have the prizes.

It was advertised that I would get prizes for completing those goals. I completed those goals.

The ball is in GREEs court to fulfill their end of the contract.

Web323
12-27-2013, 03:26 PM
Any update on this?

I still don't have the prizes.

It was advertised that I would get prizes for completing those goals. I completed those goals.

The ball is in GREEs court to fulfill their end of the contract.

You will get them after the war.....

Digger666
12-28-2013, 02:46 AM
I normally buy 5+ vaults during war for 2 accounts, but guess what gree, I haven't bought anything and I won't be either. Get your game fixed, look after your players better, until then not one more dime from me.. Pathetic!!

madmax06
12-30-2013, 10:44 AM
Hey guys a quick update.

Yes, this event is bugged and we do apologize for the inconvenience.

To avoid any potential problems while most of the team is out, we'll fix it on the 30th. Please note that everyone who earned the final reward will get their stuff!

We will continue to provide any further updates when possible.

Regards,
R

It is the 30th and no updates at all from you guys.
Should we still expect something?

CJ54
12-30-2013, 11:31 AM
We're sorting this today. People who earned the Gauss Cannon will get the Gauss Cannon, everyone can relax now.

Scot
12-30-2013, 11:37 AM
I do not mean to be rude, it's just tough to relax when so much was spent anticipating to fight for the medals during wd. No wrapper prize or boss 100 prize already messed with people who counted on it for wd. Then during wd we don't get the medals required for the big unit because they aren't placed in the individual. The individual wins cost at least 4 vaults on its own let alone how much collectively spent trying to earn streak wins for the medals. I don't really feel like it's fair for you to tell us to relax when we've spent what we've spent only to not receive what we're told we are spending to receive.


We're sorting this today. People who earned the Gauss Cannon will get the Gauss Cannon, everyone can relax now.

Kefa
12-30-2013, 11:39 AM
We're sorting this today. People who earned the Gauss Cannon will get the Gauss Cannon, everyone can relax now.

And for the WD Cuba event, can you retroactively look at every attack, both offensive and defensive, that would have had a different outcome if the ones who had earned the Boss prizes had those stats while facing opponents who did not achieve those goals, and then adjust the points, wins, streaks and rewards accordingly?

Of course not, but the results of this error compounded by the results of not resolving it in a timely manner have a far greater impact than the eventual resolution of giving us what we earned 3 days after we needed it. Better late than never some may say, but for some of us I'm afraid it may be too little too late.

justsomedood5
12-30-2013, 11:42 AM
There should be 2 prizes awarded today from the boss event for folks that beat 100 bosses and did at least the first 5 days of required boss kills, right?

Brizzol
12-30-2013, 11:48 AM
There should be 2 prizes awarded today from the boss event for folks that beat 100 bosses and did at least the first 5 days of required boss kills, right?
Thats correct if you did 100 bosses you will get the unit for that, if you did 100 bosses and 5 of the faction goals you will get both of the units...

andy2
12-30-2013, 12:21 PM
We're sorting this today. People who earned the Gauss Cannon will get the Gauss Cannon, everyone can relax now.


Thats good it will finaly be fixed.. but it does nothing to rectify the entire war we had to fight without the bonus we earned by achieving this prize. The fact that nobody at Gree will even mention this lot less do anything about it is very illuminating about the stance taken towards customers.

CJ54
12-30-2013, 12:24 PM
Thats good it will finaly be fixed.. but it does nothing to rectify the entire war we had to fight without the bonus we earned by achieving this prize. The fact that nobody at Gree will even mention this lot less do anything about it is very illuminating about the stance taken towards customers.

We have never done a retroactive recalculation for things like this, because it is physically impossible. No one had access to the item, in any case, so it literally was not a factor either way.

Blade of 3
12-30-2013, 12:33 PM
We have never done a retroactive recalculation for things like this, because it is physically impossible. No one had access to the item, in any case, so it literally was not a factor either way.
Hey CJ,
Could we get an ETA on the arrival of the unit? Thanks.

/bean
12-30-2013, 12:33 PM
I respectfully disagree that it was not a factor. The rewards are worth around 300k in stats. For me that would have allowed for more targets in war and more points.

There is no formula to compensate customers, but any kind of compensation is better than nothing - at least to acknowledge the issue.

BIG DH
12-30-2013, 12:34 PM
We have never done a retroactive recalculation for things like this, because it is physically impossible. No one had access to the item, in any case, so it literally was not a factor either way.

This being a non factor is incorrect, I earned it and probably went up against players who didn't where I was marginal to defeat them thus wasting gold, with unit I could have beaten said players consistently, helping my team in the process. If everyone stopped buying gold would that be a non factor as to how long this game is continued.

andy2
12-30-2013, 12:39 PM
We have never done a retroactive recalculation for things like this, because it is physically impossible. No one had access to the item, in any case, so it literally was not a factor either way.


HOW WAS THIS NOT A FACTOR?

Imagine during war 2 players:

Player 1 (me) level 42 2.1m attack - has earned boss units that should boost attack to 2.5m attack

Player 2 (opponent) level 50 2.3m defence - has not earned boss units so defence should still be 2.3m defence

If the boss event was not all screwed up I would have a MUCH better shot at winning if the stats were 2.5 to 2.3. Instead I am left with 2.1 to 2.3 and a likely loss. Please dont try and say this does not have an affect on players. The only way it would have no affect is if EVERYONE earned the boss rewards but they DID NOT.

I am not suggesting you retroactively go back through the war and recalculate everything. I am simply suggesting an apology admitting this had an affect on your paying customer base and some form of physical compensation for your screw up... be it some of the gold back that we spent, and extra unit for the delay.... SOMETHING.

By ignoring the effect this had it shows that you either dont understand the mechanics of your own game or simply do not care.

Dutchie
12-30-2013, 12:40 PM
As a customer service representive, voice of the company and bridge between customers and development, does it every bother you how unreal the mistakes this game are?- no boss event final unit- no medals assigned to individual streaks- An event that we couldn't possibly complete (I have all medals. Short a few after war)- Crate events that have caused this game, and most of the games the company makes, to be outlawed in 30+ countries (comp kacha), including Gree's home base of Japan.I don't envy your job CJ, but things are at an all-time low. Any chance you would can comment on the above posted, other than what I have read from you?CJ's hands are tied as his managers and theirs run the show, albeit very poorly. However, CJ has a tough job here, made worse by a shoddy product. I trust the units will be delivered and if not, I will only then create a ticket with all my evidence. 30th Dec was clearly stated by Support... Let's see if they were right :)

With regards to those not having the unit which is a factor and should be compensated... Forget it!

ladyfizz27
12-30-2013, 12:40 PM
We're sorting this today. People who earned the Gauss Cannon will get the Gauss Cannon, everyone can relax now.

Cj, you mean the cannon AND the prize for completing five of the daily faction goals ?

Blade of 3
12-30-2013, 12:43 PM
Cj, you mean the cannon AND the prize for completing five of the daily faction goals ?
I agree. Their better be both.

Jerle
12-30-2013, 12:45 PM
Hey CJ,
Could we get an ETA on the arrival of the unit? Thanks.

Engineering's working on starting the rewards process within the next hour - may take a few hours after that for it to get to everyone.

Franks79
12-30-2013, 12:45 PM
Cj, you mean the cannon AND the prize for completing five of the daily faction goals ?Yes. Don't forget the Frozen Arctic Artillery.

Bongo
12-30-2013, 12:56 PM
Yes there should be two units ....

tayyib
12-30-2013, 01:00 PM
CJ we are still waiting for our boss units.

CJ54
12-30-2013, 01:01 PM
CJ we are still waiting for our boss units.

We are still prepping the reward script When run the script, I'll update the thread.

mwmaniac
12-30-2013, 01:04 PM
Engineering's working on starting the rewards process within the next hour - may take a few hours after that for it to get to everyone.

For it to get to everyone? Or everyone that earned it? It is going to be funny when people that did not finish the event get the same prizes as those of us that spent gold to complete it!

Blade of 3
12-30-2013, 01:09 PM
For it to get to everyone? Or everyone that earned it? It is going to be funny when people that did not finish the event get the same prizes as those of us that spent gold to complete it!
Don't be ridiculous. Gree wouldn't mess up that badly.

CJ54
12-30-2013, 01:10 PM
For it to get to everyone? Or everyone that earned it?!

Everyone who earned it.

09231982
12-30-2013, 01:14 PM
Ty very much cj look forward to my unit and bonus unit for completing both

andy2
12-30-2013, 01:24 PM
Still no comment/admission/apology for having this bug affect the war... to pretend it had no affect now that the units are being passed out is foolish.

Blade of 3
12-30-2013, 01:32 PM
Still no comment/admission/apology for having this bug affect the war... to pretend it had no affect now that the units are being passed out is foolish.
We all had to deal with this issue. They said that they couldn't release the unit during the event. Just accept it and move on.

Hellish
12-30-2013, 01:34 PM
.... moving on, but it still sucks.

andy2
12-30-2013, 01:56 PM
We all had to deal with this issue. They said that they couldn't release the unit during the event. Just accept it and move on.

Not sure where you come from but where I do when a company screws up in a way that costs their customers money they usually apologize and try to make up for it, or else risk losing their income. I hardly think a simple 'We're sorry those affected were at a disadvantage in the recent war' is too much of a difficulty for costing us money. Too little too late, but its just the denial (or the lack of understanding the game mechanics) that is so insulting to myself as a customer.

CJ54
12-30-2013, 01:57 PM
Sending out the Gauss Cannons now, we're still sorting the wrapper prize and we will update on that shortly.

Led
12-30-2013, 02:13 PM
I got mine 😎

CJ54
12-30-2013, 02:15 PM
Gauss cannons distributed. If you earned it and don't see it, close and reopen the app.

tgreen
12-30-2013, 02:18 PM
I see the Guass Canon show up but still waiting on Ultimate Prize for Beating 100 Bosses and getting 5 of Faction Goals:

Frozen Artic Artillery 122724/100410 + 20% Ground Attack

I do not see that in my inventory. You can see the canon (proving the 100 bosses) and faction goal can be proved by seeing in my inventory I have the items from each day.

CJ - update?

justsomedood5
12-30-2013, 02:18 PM
Gauss cannons distributed. If you earned it and don't see it, close and reopen the app.

What about the Frozen Arctic Artillery, which was the prize for doing 100 bosses plus the five daily faction goals? Have the Gauss Cannon but no Frozen Arctic Artillery. Thanks.

Gpzoon
12-30-2013, 02:19 PM
Got mine, waiting for the frozen Arctic artillery

CJ54
12-30-2013, 02:20 PM
I see the Guass Canon show up but still waiting on Ultimate Prize for Beating 100 Bosses and getting 5 of Faction Goals:

Frozen Artic Artillery 122724/100410 + 20% Ground Attack

I do not see that in my inventory. You can see the canon (proving the 100 bosses) and faction goal can be proved by seeing in my inventory I have the items from each day.

CJ - update?



Sending out the Gauss Cannons now, we're still sorting the wrapper prize and we will update on that shortly.

Hasn't changed, I'll update when that is going out.

Vrede
12-30-2013, 02:23 PM
Hasn't changed, I'll update when that is going out.
I hope it so!!!!! Thanks!!!

justsomedood5
12-30-2013, 02:24 PM
Hasn't changed, I'll update when that is going out.

Sorry, thought by "wrapper prize" you were referring to the Recon Ghost Elite unit (330k/270k with 30% infantry attack), which is due to folks with 56 medals and 1,500 individual wins in Cuba WD. Will assume that's also coming soon. Thanks.

Ivan the Dictator
12-30-2013, 02:26 PM
Also I finally got the boss 100 kill prize. Waiting for the ultimate boss prize now, hopefully it comes before gold sale expires or else I won't bother wasting money and going to 100 in the next boss

Blade of 3
12-30-2013, 02:28 PM
Also I finally got the boss 100 kill prize. Waiting for the ultimate boss prize now, hopefully it comes before gold sale expires or else I won't bother wasting money and going to 100 in the next boss
Got the same one so far.

KingDante!
12-30-2013, 02:57 PM
Thats good it will finaly be fixed.. but it does nothing to rectify the entire war we had to fight without the bonus we earned by achieving this prize. The fact that nobody at Gree will even mention this lot less do anything about it is very illuminating about the stance taken towards customers.
Could not agree more.

I'm the DL in a small streaking faction. With both these units, my defense would have been several 100,000's stronger, making it more difficult for players who did not complete the boss event to get through my defense. By Gree not awarding people who completed the event, they disadvantaged them to players who did not complete the event.

And being in a LLP streaking faction, many of our wins are determined withing a small amount of WD points, so with my entire faction missing these units it made it that much harder to win those close battles and maintain our streaks.

This situation deserves some attention from Gree.

Hellish
12-30-2013, 02:57 PM
Also I finally got the boss 100 kill prize. Waiting for the ultimate boss prize now, hopefully it comes before gold sale expires or else I won't bother wasting money and going to 100 in the next boss

Same here. Hope they fix the rest of the issues soon.

Big she'd
12-30-2013, 02:57 PM
Got the gauze cannon , wasn't there another we were supposed to get

Digger666
12-30-2013, 02:57 PM
Also I finally got the boss 100 kill prize. Waiting for the ultimate boss prize now, hopefully it comes before gold sale expires or else I won't bother wasting money and going to 100 in the next boss


Got one waiting on the other, and looking at this months layout I wont be buying gold this month again lol...we also had a player booted during war due to a glitch, we lost top 10 by 25k.... This best be fixed to.

Yoshijai
12-30-2013, 03:33 PM
Finally received the Frozen Gauss Canon but no Frozen Artic Artillery anyone else?

Blade of 3
12-30-2013, 03:38 PM
Maybe Gree forgot the other one?

CJ54
12-30-2013, 03:39 PM
We're still working on the other one, as stated earlier. The "other one" in this case is the Frozen Arctic Artillery. When we start sending those out, we'll update.

Blade of 3
12-30-2013, 03:41 PM
We're still working on the other one, as stated earlier. The "other one" in this case is the Frozen Arctic Artillery. When we start sending those out, we'll update.
Thanks for the update CJ. As long as we know you guys didn't forget about it.

andy2
12-30-2013, 03:53 PM
We have never done a retroactive recalculation for things like this, because it is physically impossible. No one had access to the item, in any case, so it literally was not a factor either way.


Could not agree more.

I'm the DL in a small streaking faction. With both these units, my defense would have been several 100,000's stronger, making it more difficult for players who did not complete the boss event to get through my defense. By Gree not awarding people who completed the event, they disadvantaged them to players who did not complete the event.

And being in a LLP streaking faction, many of our wins are determined withing a small amount of WD points, so with my entire faction missing these units it made it that much harder to win those close battles and maintain our streaks.

This situation deserves some attention from Gree.

I'm not sure what more needs to be done to get a response at the very least acknowledging the situation...

I have no idea how CJ can flat out say 'it was not a factor' when it clearly had a very large impact on the war. Not everyone earned the unit so this was not a fair solution as it impacted other events. I have sent in tickets stating this and have not gotten a response from an actual person only the 'go away' automated message saying the units will be awarded on the 30th (thankfully half true so far).

CJ you are clearly reading these posts so please at the very least acknowledge the situation. I have seen many others on here agree and my entire faction does too. We are very upset that it seems as if Gree is just covering their eyes and ears and pretending as if everything was fine when the 'fix' being implemented does not make up for the impact the delay in receiving the units had on the WD event.

Reidyyy1
12-30-2013, 04:00 PM
Thanks for the update cj enjoying my gauss cannon can't wait for the other one thanks heaps for keeping us updated and giving me peace of mind :) top job gree u guys done well considering it was holidays time and war on :)

2000y2k
12-30-2013, 04:45 PM
I'm not sure what more needs to be done to get a response at the very least acknowledging the situation...

I have no idea how CJ can flat out say 'it was not a factor' when it clearly had a very large impact on the war. Not everyone earned the unit so this was not a fair solution as it impacted other events. I have sent in tickets stating this and have not gotten a response from an actual person only the 'go away' automated message saying the units will be awarded on the 30th (thankfully half true so far).

CJ you are clearly reading these posts so please at the very least acknowledge the situation. I have seen many others on here agree and my entire faction does too. We are very upset that it seems as if Gree is just covering their eyes and ears and pretending as if everything was fine when the 'fix' being implemented does not make up for the impact the delay in receiving the units had on the WD event.

I agree. The main reason I completed the 100 boss kills was to be stronger in the weekend war. Being level 227 with 7 million defense I'm not the strongest one around and need these units so I'm not a target for another team and so I can beat players that are at a higher level than me and score decent points.

The main thing that is being missed here by Gree is that we all earned and paid for the units to have in the war that just ended not after the war. We paid for the units and expected them before the war started and some type of compensation would be nice not just getting what we paid for late and after we needed them.

Urbz
12-30-2013, 05:27 PM
I won't say it again ....but it's silly to think it was not a factor ....anyway I would love to see CJ going to buy a tv in best buy ...and than get the tv a week later ....miss the Super Bowl ...and than finally when u got the package ...u open it and it's the tv stand .....no freakin tv ...
How would u feel about that ?
U gonna let us know when u send out the prize? Are u serious? Did u get paid for last month? Or did they let u know when u gonna get paid ....
Apriciate the effort u trying to fix problems ....I'm sure it's not even your fault ...but at least be a stand up guy and say the right thing .

sirdirty11
12-30-2013, 05:32 PM
The gauss and artillery are delivered.

Amazes me that no one worked the holiday, and when the limited staff escalated, PM did nothing..

Seph
12-30-2013, 05:40 PM
The gauss and artillery are delivered.

Amazes me that no one worked the holiday, and when the limited staff escalated, PM did nothing..

Got mine as well. Thanks GREE. Now let's get those units for medals distributed ;)

Kefa
12-30-2013, 06:03 PM
... No one had access to the item, in any case, so it literally was not a factor either way.

That would only be correct if EVERYONE had earned the units in question. Fact is, most did not.

I know you have a hard job, and I appreciate it and you, but this is an insensitive and incorrect statement. I'm sure you can see that, since from your past posts you are clearly a person of reason.

Your company needs to make this right and do something to make up for the disadvantage given to those who accomplished this task.

honest Abe
12-30-2013, 09:22 PM
I started it so ill end it. I now have my damn guass cannon. Now how about the rest of my medals?

Vrede
12-31-2013, 12:12 AM
Yes i got my frozen artic artillerie!!! Thanks!!!

Dutchie
12-31-2013, 03:17 AM
I would like to say thanks for finally delivering the promised units but it should not have happened in the first place. Why is it every time you add something to the game you break something else? Your QA is shocking to say the least... it smacks of "we don't care".

Hellish
12-31-2013, 09:33 AM
This is exactly what I was trying to say! But don't worry I'm sure we will get an apology and a couple of hundred free gold to make up for it..... Good luck with that...