Please

[dookie]

OMG for the sake of my sanity PLEASE TRANSFER MY GAME TO MY NEW DEVICE...........

[Krayt]

For the sake of everyone else's sanity, please don't start threads like this

[P4TR1C14N]

OMG for the sake of my sanity PLEASE TRANSFER MY GAME TO MY NEW DEVICE...........

Sorry, we got some delay in support which started about a year ago.

We've closed your ticket as it's solved or being handled.

Have a nice day and thank you for playing Kindom Age.

[dookie]

er no, I will post what I like.....

right this aint rocket science, I supplied all my old phone info including all the stats on my player and then supplied all the details for my new phone......don't understand what the hold up is, I AM MISSING ON GUILD TIME...... with other games it is wonderful, I can login on any device anywhere and play them.....WOW

[larrydavid]

It is rocket science, you are a dbag for posting a thread on this. Thus, they will never transfer your game.

[dookie]

so you have resorted to petty 10yr old name calling Larry.........after 4 days and numerous tickets I think I have the right to question why it is taking so long, don't you?

[Raistlin-MN]

1) Threads on the forum really don't make a difference in getting your ticket resolved

and

2) Creating numerous duplicate tickets only slows down the process and is advised against in the response.

Coming from a background in technical support, I'm going to agree with larry on this one, but not in such harsh terms. You're just creating more work - I get the impatience, but don't compund the problem.

[dookie]

Thanks for your advise Raistlin, I really ain't trying to pi@# anyone off. I am usually on my game every hour of my waking day ( I know I have a problem) so you can understand I am twitching a bit, actually finding myself working whilst at work lol scary.......anyway food time :-)

[Valid or]

er no, I will post what I like.....

right this aint rocket science, I supplied all my old phone info including all the stats on my player and then supplied all the details for my new phone......don't understand what the hold up is, I AM MISSING ON GUILD TIME...... with other games it is wonderful, I can login on any device anywhere and play them.....WOW
Have to ask, did you give them your id code or your invite code from the game you want transferred? Didn't see you mention that hear and it's the only real info they need, stats and in game name is useless for this.

[Chups Crow]

It is frustrating...it too them 4 days to transfer mine. Looks like yours will take longer. I have no idea why the ingame transfer does not work anymore.

[larrydavid]

send a ticket, wait, the second they reply back - you should have your player information ready to send back. The support representative will see it right away and transfer then. I have transferred near 10 games and this works every time. My longest was no more than 2 days.

[dookie]

Ima back, cheers guyz

[MidnightExpress]

I just did a transfer in 35 minutes... Thanks so much Stephen (Gree) you were great.....