can I send a ticket for this?

[Godhand]

Just neeDing to know if I can submit a ticket to Gree. I saved some money in game to purchase new Money building. Tried for ten minutes to buy it and it keeps saying cannot Connect to the internet. If I get attacked before it decides to work, will my ticket hold up? ?

[#Reaper]

Just neeDing to know if I can submit a ticket to Gree. I saved some money in game to purchase new Money building. Tried for ten minutes to buy it and it keeps saying cannot Connect to the internet. If I get attacked before it decides to work, will my ticket hold up? ?
*cannot connect to internet* to answer your question, no this is a bug or your internet or lack of wifi/signal
You are probably playing the game, but you are not connected as of now. Try fixing your connection or your broadband/router or restart the game or disable then enable your phone's wifi.