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View Full Version : Connection and Battle Problems - Resolved



Jerle
11-15-2013, 12:53 PM
Hi everyone,

Sorry about the problems with the start of this war. We're still investigating to see what happened, but the issues everyone has been experiencing should be resolved now.

New wars are starting correctly as far as we can tell - wars started in the first hour are likely a wash with no one being able to attack/be attacked.

The android crashes were linked to this and we're showing that everyone 'should' be able to get back into the game again.

Zulfiqaar
11-15-2013, 12:59 PM
Nobody can attack in the first war...except sup who are already in the millions..

Try this though..mw is working for my entire faction now:

1) go to "settings" in main phone
2) tap "applications"
3) then on "manage apps"
4) click on the "modern war" button
5) clear cache
6) clear data
7) return to home, then restart mw
8) you should get in, then recieve new dataset
9) tap "yes" and restart app

if this doesnt work, try reinstalling
if that doesnt work, contact support
if that doesnt work, apologise to your faction..and enjoy the weekend

hope this helps :)

ProXR 440
11-15-2013, 01:00 PM
Still locked out on my Android.

Bndawgs
11-15-2013, 01:00 PM
according to the points page, i didnt get credit for 4 of my hits.

carl9764
11-15-2013, 01:01 PM
Thanks but still did not get my base restored in time

iclx
11-15-2013, 01:04 PM
still locked out...:mad:

zhenyu
11-15-2013, 01:07 PM
still getting unknown error on my nexus 7 with latest MW update installed.

Gen Dags
11-15-2013, 01:08 PM
Not Fixed Here

sogwar10
11-15-2013, 01:09 PM
Ya its not fixed still locked on my phone Samsung G3 but able to get on my Sony Tablet....... any ideas why?

yan840016765
11-15-2013, 01:09 PM
Still locked out.

Recas
11-15-2013, 01:10 PM
android is still down

Minxy
11-15-2013, 01:11 PM
still locked out here too

Mr T/S/X
11-15-2013, 01:12 PM
I got three players reporting in that they can't get on still too.

Bndawgs
11-15-2013, 01:13 PM
getting "An unknown error happened" message now.

Jerle
11-15-2013, 01:43 PM
Our android team is still investigating these reports - from the logs it looks like logins are back to a normal level but we're taking some of the reports and checking those accounts specifically to reproduce.

bustkokie
11-15-2013, 01:49 PM
On android and still can't get the game to load.

jester703
11-15-2013, 01:50 PM
Hey Jerle. My entire faction still cant get on. We have both apple and droid devices. We declared right after the start and we still cannot get on. My faction ID is 566256466

Dickweed
11-15-2013, 01:51 PM
Still nothing with mine if you want to check as well.

Philly982
11-15-2013, 01:52 PM
Mine started working for a bit, but now getting the "unknown error happened" message again.

Carl47a
11-15-2013, 01:53 PM
Got in for a short time to participate in first war...now the unknown error message is back again. This problem is not yet resolved is it!

Heizenberg1
11-15-2013, 01:57 PM
Working on my android phone for an hour.

sogwar10
11-15-2013, 01:59 PM
Still cant get on. What should we do?

Merc_mw
11-15-2013, 02:03 PM
Still cant get on. What should we do?

Try Clash of Clans?

sogwar10
11-15-2013, 02:05 PM
Is that a good game lol

sjekkie
11-15-2013, 02:10 PM
Cannot in game

Devils Advocate
11-15-2013, 02:11 PM
This bloody sucks..I started at the beginning of the battle..triggered first war..1 hr later I still couldnt fight..found upgrade..that worked for 30 mins while I beat a faction..been locked out on a Unknown error since..thats on android..bluestacks on pc and samsung tablet...what a waste of f......g time..really gree spend less time making a new and frankly childish intro picture and get your programming sorted

zhenyu
11-15-2013, 02:15 PM
Developed by GREE

Is that a good game lol

Dawg99
11-15-2013, 02:18 PM
I was able to get in after the first "fix", but now I can't get into the game again. Other Android users in my faction are experiencing the same problem.

sogwar10
11-15-2013, 02:18 PM
So thats a no hahaha


Developed by GREE

Carl47a
11-15-2013, 02:20 PM
EPIC FAIL...no more needs saying.

Al32
11-15-2013, 02:20 PM
I'm still unable to access crime city as well as at least 2/3 of my team. You have not repaired it for us

Richard79
11-15-2013, 02:21 PM
Its fn broke again !!!! Gree sort your game out!!

PSYCHO ACE
11-15-2013, 02:24 PM
i thought you said it was fixed….still can't log on

VSH
11-15-2013, 02:34 PM
And once again, we are here on this forum berating GREE for their apparent ineptitude and inability to do anything right.

Might I suggest one of the following solutions to my fellow gamers:

1. As tough as this will be, walk away, the time has come! Go for a walk or a bike ride. Take your kids to the park. Spend some proper time with the wife, girlfriend, fiancé (or husband, boyfriend, fiancé......all equal ops here, lol)
2. If like me, the idea of quitting the game is simply too difficult, then do the next best thing.......if you ever get back in to the game that is. Kick GREE right in the nuts and refuse to buy gold. I have another IOS profile which will be steadfastly scoring minimal WD points this weekend, because gold is now out of the window.

GREE have engineered a situation whereby we are mindless slaves (first step, admit you have a problem!). If money and revenue is all they understand, we need to help remind them that the gamers MADE their company successful not the other way round.

As the Bravehearts of Scotland might say "Freedom...." Lol

ploop
11-15-2013, 02:38 PM
i'm in :D

KFH
11-15-2013, 02:38 PM
half my team (the ones with Androids) can not connect to game
Just wondering when the fix will happen

Dickweed
11-15-2013, 02:41 PM
Already paid off the wife and kid to leave me alone for the weekend. They have a no return policy so I am stuck with "An Unknown Error Happened. Retry" to enjoy for my money.

VSH
11-15-2013, 02:44 PM
Already paid off the wife and kid to leave me alone for the weekend. They have a no return policy so I am stuck with "An Unknown Error Happened. Retry" to enjoy for my money.

Then I'm afraid that you, my good sir, are well and truly screwed, lol

ProXR 440
11-15-2013, 02:50 PM
Just got back in the game finally! On Android.

Bodman
11-15-2013, 02:52 PM
Droids locked out again, we just lost a battle because half our guys can't log in.

GREE you should restart this event, AFTER you fix this.
This is unreal.

Carl47a
11-15-2013, 02:57 PM
"Connection and Battle Problems - Resolved"

NO THEY ARE NOT!!!!!!!!!!!!!

Pull your fingers out and sort it before you start blowing smoke up your own arses and making claims which are clearly inaccurate!

Dickweed
11-15-2013, 02:59 PM
This is the weekend I was going to single handedly take SUP off the top spot too. :rolleyes: I guess it will have to wait until.....never. :D Guess I can use the time to go around making a lot of other frivolous posts.

jb483
11-15-2013, 03:51 PM
keep getting unknown error when trying to log in........ oh well guess i'll go spend my money somewhere else

Georgia Boyz
11-15-2013, 05:24 PM
I am locked out again

09231982
11-15-2013, 05:48 PM
No its still taking 20 minutes to match or more

sogwar10
11-15-2013, 06:05 PM
Still locked out ... this is getting really old

interox
11-15-2013, 06:09 PM
Still locked out on android, not fixed!

Jerle
11-15-2013, 06:11 PM
We discovered a different problem with android - a google play update is being released now to handle that and it should be available very shortly.

Tranq
11-15-2013, 06:12 PM
3/4 of my faction can't log in either so we are screwed once again. They were able to log in for about 30 minutes and then back to nothing. This is great!!

Jerle
11-15-2013, 06:25 PM
The update's been pushed - depending on how fast google play propagates you should see it within minutes but it depends on how long it takes to move through the googlesphere now.

sogwar10
11-15-2013, 06:45 PM
Im sure you guyts are doing everything you can but still no luck and havent seen an update
The update's been pushed - depending on how fast google play propagates you should see it within minutes but it depends on how long it takes to move through the googlesphere now.

ffp
11-15-2013, 07:05 PM
Still having issues, MW version 3.8.6 on Android

ffp
11-15-2013, 07:09 PM
OK, just in, MW3.8.6.1 resolves the issue...for now.

bustkokie
11-15-2013, 07:12 PM
thanks for the udate

Capt. Piotr
11-15-2013, 08:59 PM
As i start up modern war, it only loads half way and then it says An Unknown Error Happened.
Is there any reason for this issue?

krabbie
11-15-2013, 10:01 PM
The problem is back on Android, can 't start the game Alain! Nice work!

pervbear
11-16-2013, 01:04 AM
A known gree happened.

I think this is a ploy to get people to spend major money so they have to attempt 50 wars in like 5 hours.

smgorelik
11-16-2013, 01:58 AM
For the first time i succeeded to enter the game after few hours, than we had a war , and everything was OK.


Now i had problems entering again. i tried everything , clear the cache , the data , nothing worked.

At the end i tried to re-install the game (after i cleared cache and data), and walla, i can enter the game !!!!!

warrends
11-16-2013, 05:20 AM
The update's been pushed - depending on how fast google play propagates you should see it within minutes but it depends on how long it takes to move through the googlesphere now.

That's so nice.

What about how you screwed up iOS? Again?

Someday, please get something right, just anything, m'K?

warrends
11-16-2013, 05:27 AM
Hi everyone,

Sorry about the problems with the start of this war. We're still investigating to see what happened, but the issues everyone has been experiencing should be resolved now.

New wars are starting correctly as far as we can tell - wars started in the first hour are likely a wash with no one being able to attack/be attacked.

The android crashes were linked to this and we're showing that everyone 'should' be able to get back into the game again.

Stunning.


wars started in the first hour are likely a wash with no one being able to attack/be attacked.

I smell a male cow running around defecating. We were locked out. So were many others. But EVERYONE was not. The leaderboards were running.

Please, just please, stop telling bold lies. You're trying to cover up for your company's dev team. By lying you just make yourself look bad.

And, again, what about iOS? You outright lie, and even in doing that then you tell an incomplete story. Great job!!!

Philly982
11-16-2013, 08:25 AM
The update that "fixed" the WD issues has broke the game for me. Ever since receiving that update I cannot get past the daily rewards screen without the game force closing. This has not happened before. I have now been trying to open the app for over the past 4 hours.

Tranq
11-16-2013, 08:31 AM
Well some of our android users are back to not being able to get in the game also. They were in last night after the update but can't get in again now.

pb23
11-16-2013, 08:37 AM
The update that "fixed" the WD issues has broke the game for me. Ever since receiving that update I cannot get past the daily rewards screen without the game force closing. This has not happened before. I have now been trying to open the app for over the past 4 hours.

Note to self: Do NOT download this magic update...

Tranq
11-16-2013, 11:08 AM
Now a 3rd update is out to hopefully fix the problem