Gree's response time

[One man army]

How long those it take for gree to respond back after sending a ticket. Also how can I transfer an account on my iPhone 5 to my iPad 2

[KFH]

depends on the Issue, my last 3 or 4 tickets have been responded to in a matter of hours.

here are a couple suggestions, also try a search for transferring accounts there are a ton of threads out on this, not many clear answers from the powers that be, but enough to get you started
http://www.funzio.com/forum/showthread.php?73245-Where-s-the-transfer-game-button

[Mr. Pink]

Well we definitely know the response time on the forum is about 10am pst next day if you post after 5pm pst lol

[One man army]

How long has it taken anyone to get a response a back

[Mr Gunny]

Well we definitely know the response time on the forum is about 10am pst next day if you post after 5pm pst lol

Hahaha.

I've been waiting on a response to my ticket for a refund after accidentally hitting the finish expansion button. I'll post here how long it takes.

[One man army]

Hahaha.

I've been waiting on a response to my ticket for a refund after accidentally hitting the finish expansion button. I'll post here how long it takes. when did you send the ticket

[Merc_mw]

I've had 20 minute response time and a follow up fix within 48 hours.

[Luuzer]

How long those it take for gree to respond back after sending a ticket.

response time doesnt mean anything, cause it also means they close the ticket and give U a copy-paste answer from their database and dont solve the problem 99% of time.

[jukeman]

I have been waiting a day and a half after Gree thoroughly botched a simple transfer of two profiles between devices. They escalated to an engineer now to fix, (36 hours ago) meanwhile a limited time event keeps moving past. And the boss approaching. I wonder if there will be restitution for them losing one of my profiles and having the less important one stuck on both devices?

Lately I would say that the response to any ticket is at least 24-36 hours. with a solution ??? who knows.

[Socks]

I have issues from Ireland that are still unresolved, if that helps.

[Mr Gunny]

when did you send the ticket

Ticket was sent at 8pm PST on Saturday 11/3. Response and refund received today at 5pm.

[krashnburn]

Lost access to me account entirely. MW (and all other gree games) thinks my phone is a new device and gave me a new account. 2 days and counting with nothing but an automated "we got your email"

[Ivan the Dictator]

What is needed to put in the support ticket so Gree can get everything detailed and correct the first time for a transfer? I sent one last nite at 11:26pm est. with my old account invite code and my new invite code. I also put which devices I'm using. Was that enough? How long should I wait to send another ticket in?