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View Full Version : Problem logging into CC after latest data push Android.



real badman
11-04-2013, 05:27 PM
GREE service at their BEST. Can you mods please look into this problem? Thankyou. :( it says can't connect to server. :p

Nice Halloween surprise GREE.

hooker gal
11-04-2013, 05:31 PM
same here we are going to lose this boss and that = lost gold so hurry along with the solution please

Mack The Knife
11-04-2013, 05:31 PM
Not cool, we're working on the Raid Boss. This is costly.

CJ54
11-04-2013, 05:33 PM
Brief server issue. The team will have everything back up asap.

Fourth Horseman
11-04-2013, 05:34 PM
Horrible timing to put out an update that doesnt let us connect Gree. How exactly do you try to fix something and end up making it so we cant even connect?!

cditti
11-04-2013, 05:34 PM
Yep this is another thing gone wrong which is our fault

candyson
11-04-2013, 05:34 PM
we are 20 minutes left for boss level 100 and half of the team cant log in. a lot of gold was spent on this boss
Contact Apple and Google so anyone who spent gold on the boss gets refunded

real badman
11-04-2013, 05:35 PM
Brief server issue. The team will have everything back up asap.
Hope it'll se soon. What if the raid boss runs out? Especially if you're using gold to kill? :( not cool GREE. Waste of gold if the boss runs out.

Wolfy
11-04-2013, 05:35 PM
Same here, straight after starting a boss and the ltq, half syndicate cant login! And as per usual kindle fire users cant do event as maps wont load.

KingOW
11-04-2013, 05:35 PM
Lol, we're on 27/27 elite boss #6, please fix this FAST or make all active bosses to a win for everyone or something. Spent way to much money to be screwed like this. :/

real badman
11-04-2013, 05:40 PM
Quick question. Some of the members in my syndicate have already cleared first few stages on the ltq. Will it get reset? Or the progress will be saved?

reticlover
11-04-2013, 05:43 PM
Same here, straight after starting a boss and the ltq, half syndicate cant login! And as per usual kindle fire users cant do event as maps wont load.

There is an app you can download so it allows you to download Google play, won't have to worry about waiting for Amazon update s

Mack The Knife
11-04-2013, 05:50 PM
Wow, this is frustrating. A lot of gold is getting plunked down for the level 100 boss and CC goes down for 30 minutes. It's difficult enough keeping people motivated on an event like this and now we have to hope that we still have people's attention when CC comes back.

riri112
11-04-2013, 05:51 PM
Same here! Unbelievable!

kendover
11-04-2013, 05:54 PM
Useless idiots. How about actually finishing an event without f###ing it up!!??

Stooboot
11-04-2013, 05:55 PM
Yea that 5 hrs shutdown was real productive

jethro650
11-04-2013, 05:56 PM
Absolutely unacceptable. I've never seen such incompetence from a company as large as this. You just did server maintenance. ...someone forget a wrench in it. So much for that raid boss....and it's no good to send a ticket cause you just get the standard Gree **** off reply.....just about had enough

pervbear
11-04-2013, 05:58 PM
Am I the only one who likes the raid boss?

lurcher
11-04-2013, 05:58 PM
And another unhappy customer. 1 hour into the second boss of 3 in a row, 75% completed, and data update messes it up. Still not working after 15 mins. Great update, Grrrrrrrrrrrrrree.

MsTink0514
11-04-2013, 05:58 PM
This is crazy...it goes in and a scratcher pops up, but when I hit scratch all, it says it cannot connect to the server. Everyone in my syn who is on iOS is already done with the normal mode.

How much time are android users going to be losing on this event???

Mack The Knife
11-04-2013, 06:01 PM
Am I the only one who likes the raid boss?

Everyone likes the Raid Boss, what we're frustrated with is the fact that we can't log on during the Raid Boss event.

Sverige
11-04-2013, 06:02 PM
Take it easy folks.... Its just a game

dark_sorrow_
11-04-2013, 06:03 PM
i got in!!

Mack The Knife
11-04-2013, 06:05 PM
Take it easy folks.... Its just a game

When you spend time and money on something you expect a certain level of service. When that isn't met for whatever reason then its reasonable to take issue.

jfeezy1210
11-04-2013, 06:05 PM
Take it easy folks.... Its just a game

You're right, it is just a game. THE PROBLEM IS, it's a game that possibly thousands of people just forked out $100's of dollars on to be robbed of because of a "brief server issue". Idk about anyone else but I've been locked out for about an hour now, that's not very "brief."

KingOW
11-04-2013, 06:05 PM
Take it easy folks.... Its just a gameSay that when you have many, many vaults on the line.

MsTink0514
11-04-2013, 06:06 PM
I am back in the game, but still no LTQ

riri112
11-04-2013, 06:07 PM
My stats dropped 300k. Nice fix!

tunka
11-04-2013, 06:07 PM
Can we please get a eta on the fix ... what is wrong with you people

tazzman
11-04-2013, 06:09 PM
Thanks a lot gree it is back up and my energy went from 1700 down to 390 without me doing anything

J Smooth
11-04-2013, 06:11 PM
Its back up but still slow as crap..

Brybry
11-04-2013, 06:14 PM
I cant get on it won't load

dark_sorrow_
11-04-2013, 06:17 PM
first ltq rewards are nice 1k + stats

snivley
11-04-2013, 06:17 PM
I got in but all my mods are gone, says I have no mod items, boss's we were working in are not loading, can't deposit cash. iOS 7. Also, still completely missing my "legendary" prize from killing the boss :(

pervbear
11-04-2013, 06:21 PM
I got in but all my mods are gone, says I have no mod items, boss's we were working in are not loading, can't deposit cash. iOS 7. Also, still completely missing my "legendary" prize from killing the boss :(


I guess you were not legen wait for it.... Dary enough to keep it.

dsperfect
11-04-2013, 06:27 PM
our last goal streak screwed,,, and after many attempts to get in,, finally in but stats dropped and event prizes gone,,, double hit,,, how they gonna fix this

kimberleyj
11-04-2013, 06:33 PM
so you shut the game down during the event for 5 hours and then you have locked use out the game again . so tell me what was the point of a 5 hour down time if you haven't fixed the bugs?. we are on the last goal , if we don't win this boss and have to start again then i want my money back.

Rebels
11-04-2013, 06:36 PM
Just another day of being a Gree customer.

This is going to be costly for a lot of people who are not going to be happy. It will be interesting to see how Gree can smooth this one over.

KingOW
11-04-2013, 06:36 PM
I'm in and all is working OK, much faster than befor. Boss screwed tho ffs. And I'm getting ip/brawl points from robberies wtf is it pvp now also? Don't have any goals or the icon tho. I'm getting really tired of this. It's a fun game sometime but every now and then stuff like this happen, and it shouldn't.

Killerkid
11-04-2013, 06:37 PM
Slowest than ever before, no more mods, hard time logging in... IOS user.

Killer Giraffe
11-04-2013, 06:37 PM
I can log in but all the bonuses have disappeared. My stats should be 50% higher. It says "you have no bonuses" on the profile page.

AliKat
11-04-2013, 06:38 PM
Brief server issue. The team will have everything back up asap.brief??? Over an hour so far....

rodrigogsa
11-04-2013, 06:38 PM
so you shut the game down during the event for 5 hours and then you have locked use out the game again . so tell me what was the point of a 5 hour down time if you haven't fixed the bugs?. we are on the last goal , if we don't win this boss and have to start again then i want my money back.

Same here... After all the gold my syndicate spent.... No fair at all....

dsperfect
11-04-2013, 06:40 PM
and in a time limited event,,, we already lost 5hrs for server upgrade during this event,,, now down again,,, not cool

pervbear
11-04-2013, 06:41 PM
and in a time limited event,,, we already lost 5hrs for server upgrade during this event,,, now down again,,, not cool

Or very cool?

KingOW
11-04-2013, 06:45 PM
Or very cool?Is it? I don't think so. Pay for my gold and I think it's cool.

Purple thong
11-04-2013, 06:46 PM
We just finished normal mode, and I wasn't even awarded the prize!!

Ryan the Great8
11-04-2013, 06:46 PM
Can't summon any new bosses to play around with in our group. Glad we had completed our goals earlier and we are just trying for the extra prizes now. My mini's stats dropped from 400K to 100K attack, still getting the right amount of hit points against bosses though.

CJ54
11-04-2013, 06:47 PM
I can log in but all the bonuses have disappeared. My stats should be 50% higher. It says "you have no bonuses" on the profile page.

Can you try closing and reopening the game and see if those show up?

pervbear
11-04-2013, 06:52 PM
Cj54 you are almost at 1337 posts, thought you should be aware of this situation, you better not squander the post on something stupid.

Use it to announce something cool.

Also we getting a ltb?

ILikeTheAbuse
11-04-2013, 06:52 PM
Our Legendary rewards are still replaced with Rare rewards, even though the RAID History says we got a Legendary prize. Now you're breaking the game with a new dataset and killing Major $ spent win streaks and making syndicates start over from 0/10?

TMI
11-04-2013, 06:53 PM
All my weapons with mods are gone!!! I've closed app and re-opened! My inventory still has the legendaries from this event, but NO mods except for 10% from Goodfellas!!!

Killer Giraffe
11-04-2013, 06:54 PM
CJ54, I have closed and reopened five times and all the bonus units are still missing. I am on IOS.

Killerkid
11-04-2013, 06:55 PM
Well I still have all my items just no mods.

KingOW
11-04-2013, 07:06 PM
I have all items and mods. Android.

pervbear
11-04-2013, 07:07 PM
Get an android folks.

Killerkid
11-04-2013, 07:09 PM
Got several teamate with android who have worst problems than me --'

pervbear
11-04-2013, 07:10 PM
Got several teamate with android who have worst problems than me --'

Get an android.

tizzle2432
11-04-2013, 07:11 PM
My stats are still down about 900k on iOS

Killerkid
11-04-2013, 07:12 PM
Why I keep feeding a troll...

pervbear
11-04-2013, 07:13 PM
Why I keep feeding a troll...

You wouldn't feed trolls I'd you had an android.

CJ54
11-04-2013, 07:14 PM
Android server issues are resolved, but the problem tipped over into iOS (which is what is causing all the weirdness). The server team is working on it now.

Killerkid
11-04-2013, 07:15 PM
Android server issues are resolved, but the problem tipped over into iOS (which is what is causing all the weirdness). The server team is working on it now. Thank you for update CJ.

pervbear
11-04-2013, 07:17 PM
Stick your android up your fat ass ya twit

I would look into those angry issues if I were you, maybe if you had an android you would be less angry?

TMI
11-04-2013, 07:17 PM
Android server issues are resolved, but the problem tipped over into iOS (which is what is causing all the weirdness). The server team is working on it now.

Thank you for the update. i'm on ios. i'll stay off until you or another mod says it may be fixed.

baxter_
11-04-2013, 07:18 PM
I would look into those angry issues if I were you, maybe if you had an android you would be less angry?

And when ya daddy rocks you too sleep you say it's okay I've got an android

Rebels
11-04-2013, 07:24 PM
Can you try closing and reopening the game and see if those show up?

CJ, any idea on a possible refund on the gold and time spent on hitting bosses that was wasted due to the game going down?

baxter_
11-04-2013, 07:25 PM
The answer to that is no we won't refund . And thank you for your donations

KingOW
11-04-2013, 07:53 PM
They have to refund or fix it, they can't sell something and then not deliver. It's like buying a pre-paid Visa card - they can't just take your money and keep selling it and do it over and over again. My vote is that all bosses active when servers went down will be counted as a win. Easiest way I can of than won't cost massive amounts of money and man hours.

Killerkid
11-04-2013, 07:54 PM
Everything back to normal! Yeah!! ^^

Mack The Knife
11-04-2013, 08:10 PM
They have to refund or fix it, they can't sell something and then not deliver. It's like buying a pre-paid Visa card - they can't just take your money and keep selling it and do it over and over again. My vote is that all bosses active when servers went down will be counted as a win. Easiest way I can of than won't cost massive amounts of money and man hours.

That solution doesn't work for me. We haven't summoned a boss since the server incident. people lost money and no one is willing to invest more at the moment. Im not sure what the most equitable solution is, but it needs to be something that doesn't penalize us for time lost while waiting to hear from Gree if the issue will be addressed.

real badman
11-04-2013, 09:21 PM
Thanks a lot for solving this problem quickly GREE. :) I appreciate it. Luckily it didn't affected much to my syndicate. I feel sorry for those who were affected.
I wish this server problem never came up. :( atleast after the server maintenance. :p