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JustTVH
10-23-2013, 08:55 AM
In regards to case # 1031109

The ownership of our mini account got transferred to inactive members of the faction and no way to contact them to relieve ownership. Please advise.

Thank you in advance

Agent Orange
10-23-2013, 11:47 AM
Send in a ticket explaining what happened from the original Leader that you have access to. Support can move the Leader, I had this happen with my test faction when Bluestacks crapped.

JustTVH
10-23-2013, 11:50 AM
Yup thats why I got the ticket # up there. Just seeing if we can speed it up. WD is tomorrow. ;)

SGT Rud
10-23-2013, 12:08 PM
WD is friday. Two days from now

Tardavic
10-23-2013, 04:12 PM
Hello,

Thanks for addressing this issue and for providing the ticket#.

We will make sure someone from Support takes care of this for you as soon as possible.

We apologize for any inconvenience this may have caused you.

JustTVH
10-24-2013, 06:37 AM
Thank you support! All set to go!

JustTVH
10-24-2013, 06:38 AM
Thank you Sgt. For straightening me out.