Locked out of game!

[Zenobia]

My main (ipad) AND mini (iphone) are locked out of KA and the war is beginning very soon! Anyone else having this problem? It is not server error. The error message is:

Kingdom Age was not able to load due to invalid data. Please try again or contact customer support for help.

ACK!

[It's all a dream]

Fixed for me now

[Joshua -kol-]

Yes it's not just you a everyone I know is having the same problem

[KM KAge]

I just got in. Did you try the standard delete / add of the game? And then the mandatory 3 restarts to get the stats and bonuses all reapplied.

[Zenobia]

Did 4 restarts before posting, but delete/reinstall takes forever so posted here before trying that. Will try another just restart or 4 before trying that, since it seems to be working again for some.

ETA: Worked! Thanks, guys. I was seriously going to have a heart attack what with the war just about to begin.

[Sirius]

Sorry about that. Everything should be back to normal now.

[justsomedood5]

Anyone else getting locked out in the last 5 minutes? Thinking this may well be my last KA event.

[KM KAge]

Anyone else getting locked out in the last 5 minutes? Thinking this may well be my last KA event.
Yes. Unrecognized Server Response.

[Darth Randy]

Yeah, locked out on ipad and iPhone now

[SmileyPryce]

Is not fixed.

[Zenobia]

Yep, it appears they shut down the servers while they try to fix the 1,002 bugs that have already presented themselves in this war.

I'm just glad my guild was not counting on a last-minute surge/win in our current battle that we now will almost surely not be allowed online for the end of.

[It's all a dream]

And down again :( midst battle, great Gree, really great

[Shadows]

I guess the only positive for me is that my guild was ahead when we all became unable to access :-)

[E-I]

Definitely not fixed. Jesus Gree.

[JPNy]

Same here during battle ...
Nothing more to add

[P4TR1C14N]

Not fixed!

[Aclark]

Yes definitely not fixed

[Sirius]

Looking into it folks!