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View Full Version : Update to 3.8.2 crashes game on droids!



Sgt Squirrel
09-11-2013, 09:06 PM
I just updated my modern war on my nexus from 3.8.1 to 3.8.2 and now like many others on Google play, the game freezes on start up and won't load!!

Gree please fix!

Others having this issue?



****EDIT - TEMPORARY FIX***
thanks to everyone who messaged me possible solutions. Glad yo know it's not just me here but all 3.8.2 on android. Below is a fix that let's you collect and raid but I'm not able to go to the maps so can't help this ltq.

Download aptoide (not through play store)
Uninstall modern war on device
In aptoide, which is like a app store, search for modern war and when nothing comes up click on 'search other stores'
Browser will pop up. Look for the 3.8.1.1 version and click install
You should then be able to get back in

- your account will still be there
- You can collect cash and vault it
- you can raid
I can not get to any mini maps

Still hoping for a quick fix from Gree but hope this helps in the meantime

candyson
09-11-2013, 09:08 PM
There's no update for me yet on Google Pay, just checked, BTW, which nexus do you have and with what version of android?

ju100
09-11-2013, 09:40 PM
Can't start on Bluestacks since this morning (GMT+1, so since right now)

Sgt Squirrel
09-11-2013, 09:42 PM
There's no update for me yet on Google Pay, just checked, BTW, which nexus do you have and with what version of android?

Nexus 4 with android 4.3

candyson
09-11-2013, 09:43 PM
Nexus 4 with android 4.3
Okay, I'll turn off auto-update for MW then, I'm using the nexus 7 on android 4.3 so I'll probably get similar probalems

Sgt Squirrel
09-11-2013, 09:46 PM
Yes similar issues on my nexus 7 android 4.3.

Gree help please!

Roscoe782
09-11-2013, 09:52 PM
I just updated my modern war on my nexus from 3.8.1 to 3.8.2 and now like many others on Google play, the game freezes on start up and won't load!!

Gree please fix!

Others having this issue?

Just heard the same thing happened to two people in my faction

ffp
09-11-2013, 09:57 PM
Since nobody is actually helping:

Uninstall MW.
download the older apk from 1mobile.com
install

cftoon
09-11-2013, 10:07 PM
Just updated to the latest version, unable to load/login on Galaxy S2 & Nexus 7

Roscoe782
09-11-2013, 10:07 PM
Since nobody is actually helping:

Uninstall MW.
download the older apk from 1mobile.com
install

I can confirm 1mobile still has the old version (3.8.1).

1mobile is legit. I use it for the android modern war apk file to sideload on my kindle so i don't have to use the kindle version of modern war. I think they have an app you can download in the google play store...

Mcm2013
09-11-2013, 10:20 PM
Can't get on either

Sgt Squirrel
09-11-2013, 10:22 PM
I can confirm 1mobile still has the old version (3.8.1).

1mobile is legit. I use it for the android modern war apk file to sideload on my kindle so i don't have to use the kindle version of modern war. I think they have an app you can download in the google play store...

Thanks yeah. I tried through aptoide and it's not working. I haven't tried uninstalling the game though because I'm very nervous I won't get my account back...

kyzeta700
09-11-2013, 10:25 PM
Thanks yeah. I tried through aptoide and it's not working. I haven't tried uninstalling the game though because I'm very nervous I won't get my account back...


You will lose any prestaging you have done but your account should fine.

Roscoe782
09-11-2013, 10:27 PM
Thanks yeah. I tried through aptoide and it's not working. I haven't tried uninstalling the game though because I'm very nervous I won't get my account back...

shouldn't lose your game/player data with a modern war uninstall...only if you wipe and reformat your whole phone

at least with the kindle, i had to click an option to allow downloads from third party sites. If it wasn't checked, I could only download apps from the amazon store. With the option clicked, I could put the apk files from the computer and the 1mobile app for direct downloading to the kindle...on the the kindle

dbznumber1
09-11-2013, 10:58 PM
Thanks for the heads up. Turned off auto-update:-)

Mcm2013
09-11-2013, 11:03 PM
Buy an IOS device and get with the program.

Have 2 iOS and 2 android try to keep up with me

Fwob
09-12-2013, 12:32 AM
doesn't even load anymore for me

*BaJo*
09-12-2013, 01:58 AM
Same problem here. How can I help my faction when the game is not working.

Goldenbd
09-12-2013, 02:02 AM
OMG! I have the same problem with my Galaxy S4... Gree...

JDub
09-12-2013, 02:36 AM
I can't long in with my main account. I has reinstalled MW and tried 3 different data sources. Like others said. The loading screen comes up with the loading bar at the half way point but it never logs in. This is with a Motorola Razzr.

My dummy account is working fine at the moment except it has not received its daily unit yet. That should have popped up 2.5 house ago. It is running on a Motorola Electrify.

JDub
09-12-2013, 02:49 AM
Buy an IOS device and get with the program.

Considering the only benefit I have found for an iOS device is that this one game runns better on iOS I would rather have every thing else be android. iOS to smart phones is like AOL is to internet. Some people need training wheels. Others move on to a real phone that doesn't leave the factory on release day with 2 year old technology.

Viva la Revolution
09-12-2013, 03:13 AM
after i uninstalled mw, my stats droped a few thousened and my iph too, anybody else have this probleme ?

Thumpr
09-12-2013, 03:42 AM
Add Droid 3 to the list. Won't even open. Dead in the water. So much for the carrier I guess....

Mohony
09-12-2013, 03:50 AM
I have the same thing. Reinstalling from other sources does not help.
If I do not get the daily unit, will I get compensation?

Derrick chua
09-12-2013, 04:30 AM
OMG! I have the same problem with my Galaxy S4... Gree...

Its on my s 4...not sure y u cant load

supertypek
09-12-2013, 04:30 AM
I also cant play after this update

Keena
09-12-2013, 04:31 AM
Same problem here on a Motorola Razzr Max... On Verizon Network.... It won't load after latest update... dead for 5 hours... loading screen goes halfway and freezes...my base is going to be ransacked and gree will do nothing to comp me... screw this. Test your stuff before screwing your customers gree! And yes, I tried uninstall/reinstall with no remedy...which by the way I should not have to do if you tested your updates before releasing to us..... still DEAD. Last straw for me... probably about done with this game.... okay probably not... that is an idle threat... I love the game.... but seriously! This should be fixed by now. :(

andy_xyz2004
09-12-2013, 05:20 AM
No Problem for me, everything works fine 👍

Blade of 3
09-12-2013, 05:27 AM
It's not the update, it's the data push. I'm on 3.8.2 and it works fine unless I download the data push and my can't open the app at all. It should work if you reinstall and select no.

JDub
09-12-2013, 05:39 AM
I re installed and it still won't let me in.

S McQueen
09-12-2013, 05:43 AM
Re install didn't work for me either

JDub
09-12-2013, 05:49 AM
I have now tried reinstalling 2 times. Nothing.

kaix
09-12-2013, 06:01 AM
My same hang there ...for 6 hr

BigWooly
09-12-2013, 06:35 AM
3 reinstalls still no worky. Been sol for 9.5 hr. How can there be a thread asking what new ideas we want for this game when they can't get the old to work properly. Wtf gree, I'm really getting tired of your incompetence screwing me around. HTC one x on att

S McQueen
09-12-2013, 06:37 AM
Did the reinstall effect the daily unit count?

JDub
09-12-2013, 06:44 AM
We don't know, we can't get in to see.

Sgt Squirrel
09-12-2013, 06:49 AM
My temporary fix allowed me to continue with daily as well. See page 1

Javy
09-12-2013, 07:01 AM
confirmed, cannot start game on HTC ONE

S McQueen
09-12-2013, 07:17 AM
My phone wont let me download aptoide.

Javy
09-12-2013, 07:19 AM
My phone wont let me download aptoide.

You have to "allow install from unauthorized sources" (or something along those lines) in the settings

Derrick chua
09-12-2013, 07:42 AM
Seems like I talk too soon... I cant load capital city. ..

supertypek
09-12-2013, 08:04 AM
When i load older version im lvl 1..

Sgt Squirrel
09-12-2013, 08:57 AM
Old version should be 3.8.1

anticyon
09-12-2013, 10:24 AM
samsung galaxy tab 7.0 error stop bot screen in v 3.8.1.2

i play v3.8.1.1

anticyon
09-12-2013, 10:29 AM
Old version should be 3.8.1



i use the same method as you. Wait for the fix.

go to page 1


delete modern war v3.8.2


load Old version

http://www.1mobile.com/

bjh1971
09-12-2013, 10:38 AM
Running a Galaxy S4 on AT&T. Won't load after doing the 3.8.2 update this morning. Just hands with the bar at about the halfway mark. No difference if I'm running on 4G or WiFi...

Not going to do the uninstall/reinstall - not taking the risk of losing stats or my account...

Please fix this, Gree!

killerm2
09-12-2013, 10:49 AM
im in prestige mode on current ltq and have not missed a daily bonus unit......will I be able to collect and finish???ALSO DROID.I UNINSTALLED AND REINSTALLED,NO HELP.

Keena
09-12-2013, 11:20 AM
Hello GREE!!! I have now been locked out for over 12 hours. My buildings are going to be raided, I am going to lose my daily reward streak of which I havnt missed a day... My limited event goals are in jeopardy... And you don't even acknowledge a problem.... Or offer a solution. I have tried uninstall, reinstall, previous version, ( which halts and says updated version required to run this application on my device ) gree at least acknowledge problem and tell us when it will be fixed!

ProXR 440
09-12-2013, 11:33 AM
Same problem here. It was the "New data downloaded would you like to restart MW with new data" that killed the game. Sprint Galaxy Nexus Android 4.2.2 running CM-10.1.3-RC2

CJ54
09-12-2013, 11:42 AM
New build with the fix is being worked on as we speak, we'll have that out as soon as possible.

Blade of 3
09-12-2013, 11:53 AM
Same problem here. It was the "New data downloaded would you like to restart MW with new data" that killed the game. Sprint Galaxy Nexus Android 4.2.2 running CM-10.1.3-RC2
Select no and it should work, at least for me it does.

Glad to see Gree finally notice the issue after days.

ProXR 440
09-12-2013, 11:57 AM
I had already selected yes and once you do that you're screwed! Can't wait for the new build! Thanks CJ54

ProXR 440
09-12-2013, 11:59 AM
New build with the fix is being worked on as we speak, we'll have that out as soon as possible.

For the new build are those of us that can't get the game to load going to have to uninstall and reinstall the game once the new build is ready or will the game just magically load once the new build is released?

Blade of 3
09-12-2013, 12:08 PM
I had already selected yes and once you do that you're screwed! Can't wait for the new build! Thanks CJ54

I don't know about anyone else, but when I reinstalled the app it asked me again and I selected no.

in defense of the good
09-12-2013, 12:50 PM
Players and Factions should be justly compensated for this problem.

Here's a few reasons I can think of.
A. Your money gets raided as you cant collect them. This wont be the case if together with being inaccessible, you dont show up on enemy list too. But I doubt this is the case. Your base gets raided for BPs and money. Some cannot be avenged as they had already fallen out of your news feed. You lose more units, especially valor units, as you cannot replenish your raided boost buildings.
B. Your money stash didnt grow as you can not collect from time to time. You eventually missed out on necessary upgrades, purchases, and or donations.
C. Events went pass by without you getting to participate at all. No indestructible units for some players. Not only does the player get affected, so does the faction. A few thousand att/def stat is sometimes all that is needed to win a battle in WD.
D. In the event that our accounts gets fixed, it will be too late. Some will not be able to finish the LTQ and get the prize. Worst, some who are consistent finishers of prestige levels wont get the chance to have the best prize.
E. Faction LTQs are easier if you have those missing players. With players missing due to inaccessible accounts, the faction is less likely to finish missions. Again less stat gain could contribute to poor performance in WD battles.
F. Leaders, officers, and DLs affected by this problem cannot perform their functions of accepting good recruits. The recruits eventually move on to other factions who take them in.
G. If this problem lasts until the WD event, some DL and Leaders will not be available. No walls, no top scorers, no organization, for some no wars at all.

I would be happy to hear what GREE would propose as compensationS. (yes plural)

Sgt Squirrel
09-12-2013, 12:50 PM
New build with the fix is being worked on as we speak, we'll have that out as soon as possible.

Thanks CJ for the response

Blade of 3
09-12-2013, 01:16 PM
Players and Factions should be justly compensated for this problem.

Here's a few reasons I can think of.
A. Your money gets raided as you cant collect them. This wont be the case if together with being inaccessible, you dont show up on enemy list too. But I doubt this is the case. Your base gets raided for BPs and money. Some cannot be avenged as they had already fallen out of your news feed. You lose more units, especially valor units, as you cannot replenish your raided boost buildings.
B. Your money stash didnt grow as you can not collect from time to time. You eventually missed out on necessary upgrades, purchases, and or donations.
C. Events went pass by without you getting to participate at all. No indestructible units for some players. Not only does the player get affected, so does the faction. A few thousand att/def stat is sometimes all that is needed to win a battle in WD.
D. In the event that our accounts gets fixed, it will be too late. Some will not be able to finish the LTQ and get the prize. Worst, some who are consistent finishers of prestige levels wont get the chance to have the best prize.
E. Faction LTQs are easier if you have those missing players. With players missing due to inaccessible accounts, the faction is less likely to finish missions. Again less stat gain could contribute to poor performance in WD battles.
F. Leaders, officers, and DLs affected by this problem cannot perform their functions of accepting good recruits. The recruits eventually move on to other factions who take them in.
G. If this problem lasts until the WD event, some DL and Leaders will not be available. No walls, no top scorers, no organization, for some no wars at all.

I would be happy to hear what GREE would propose as compensationS. (yes plural)

Not going to happen. They didn't do anything but say sorry when I was locked out for a couple days while I was trying to finish an event.

JDub
09-12-2013, 01:24 PM
I downloaded an older version and refused the push and I'm able to play. It plays slower but I'm in and I didn't lose anything. Ibgotnthe old version from 1mobile(dot)com.

agbass01
09-12-2013, 02:12 PM
My phone just did an auto update and now I'm having the same issue, game will not load just gets stuck on loading page.:mad:

killerm2
09-12-2013, 02:22 PM
im in prestige mode on current ltq and have not missed a daily bonus unit......will I be able to collect and finish???ALSO DROID.I UNINSTALLED AND REINSTALLED,NO HELP.used the 1mobile app and everything fine,but got the crap raided out of me.thanks gree for your undivided attention!up yours gree.

Javy
09-12-2013, 02:26 PM
used the 1mobile app and everything fine,but got the crap raided out of me.thanks gree for your undivided attention!up yours gree.

I do find 3.8.1.1 on mobile1 but when I try to install it, it redirects me to the play store to the 3.8.2 page... Any idea how to stop that?

Gen Dags
09-12-2013, 05:14 PM
anyone have any updates on this its been over 17hrs since I have been able to open the app

rcrdplayr
09-12-2013, 05:19 PM
This is absolutely ridiculous!!!! It is always something with this game. I'm sure gree is happy with my piddly 700 bucks i've spent on this game but i'm not gonna be a sucker anymore. Whether a free player and especially a money spender...we deserve better than this!!! And to not even get a response as to a fix is blatant arrogance!!

Mcm2013
09-12-2013, 05:38 PM
yeah really killing me especially on the timing. Was 1 hit from leveling while wasting all energy now i will get 1 hit and level - waste of energy, building was an hour from being done with upgrade so about 16 hours of not upgrading. then there is the obvious of not collecting my money and not being able to help faction with the faction ltq with not 1 but 2 accounts. And still only 1 brief comment that has not given an eta

Philly982
09-12-2013, 06:28 PM
Was working great until literally just a few minutes ago, now nearly all of our android players cannot get in. I hope that this was not the "fix" that was mentioned earlier.

kaix
09-12-2013, 07:13 PM
When can it done???? It too long

hammertime371
09-12-2013, 08:38 PM
Add me to the list!!!

Hrybls
09-12-2013, 08:40 PM
same here, game will not start...
I tried to uninstall and reinstall...still same results?
been playing for over 6 months... does his mean I lose all my data?

Maurrderr
09-12-2013, 08:59 PM
So all droids lose their daily login progress? Give us 500g for this BS

agbass01
09-12-2013, 09:02 PM
So they push an update to "fix game stability" issues and now no android users can even load the game. What a freaking joke, I guess we are all gonna be screwed come tomorrow when we try to get our daily streak reward. Not to mention the fact that half of my faction is unable to play right now so we are missing out on the faction events/rewards. Complete B.S.:mad:

JDub
09-12-2013, 09:29 PM
How hard is it to roll everyone back to the previous update? Its not hard at all. If gree gave a damn they would have had this problem fixed with in an hour.

Maurrderr
09-12-2013, 10:00 PM
2 hours left!! PLEASE FIX THIS

Fwob
09-12-2013, 10:19 PM
Its so sad that my faction completed the whole LTQ and i was barely of any help.. except before prestige
Whats taking so long..

milankovitch
09-12-2013, 11:07 PM
update pushed through around midnight local time....dead in water. don't even get startup screen just tells me "(process jp.modernwar) has stopped unexpectedly. Please try again."
like others, uninstall was of no help.
in the middle of an event, really???? seriously, like others have suggested can't you just roll back the update so we can load the previous WORKING version?

Gen Dags
09-12-2013, 11:21 PM
ok guys i'm up and running after a 23hrs of waiting i took out my battery and waited a few min then
restarted and then the update came up and now i'm in the game so far so good i was able to get the
daily bonus in time

Fwob
09-12-2013, 11:26 PM
Just deleted the app. And installed 3.8.2.1
Im able to load my base again... but now it doesnt show the individual ltq anymore.
Faction ltq finished and no longer there

ProCision
09-12-2013, 11:34 PM
settings
apps
modern war
force stop

now try, do not clear any data or cache. If you do you will have to start all over on the daily rewards.


I was dead in the water until I did what I wrote above.

JDub
09-13-2013, 12:36 AM
So are you all saying its fixed now? I downloaded an old version and have been playing on that.

ju100
09-13-2013, 03:03 AM
Yep, update fixed it for me!

JDub
09-13-2013, 03:19 AM
I updated from the old version I had downloaded and its working fine for me.

hammertime371
09-13-2013, 03:58 AM
I can't run an old version as it still won't load...says there a new version available...please download and try again...this is BS

Player2
09-13-2013, 05:20 AM
But deleted game completely so m my profile is all new. Forgot to set old device so I can't transfer game,
what to do?
The ID i want to revert to is 956-921-719

Javy
09-13-2013, 06:19 AM
Confirmed, 3.8.2.1 update fixed the issue for me

hammertime371
09-13-2013, 07:15 AM
Ok game loads now but not the event maps...wtf

phi395
09-13-2013, 08:01 AM
Well after the new update My game will now load, but it freezes every time u try to leave my phone base and go to another map. WTF? U haven't been able to do any missions in well over a day.

Roscoe782
09-13-2013, 08:03 AM
Well after the new update My game will now load, but it freezes every time u try to leave my phone base and go to another map. WTF? U haven't been able to do any missions in well over a day.

Faction-mate with same issue, update allowed him into game for the first time since he initially updated. However, it freezes when he tries to load event maps.

ProXR 440
09-13-2013, 08:19 AM
Same here. Downloaded the update from the Play store and got back into the game to find I had been raided for $5M. Just tried to do Mission Reaffirm 10/20 and it took FOREVER for the Military Base map to load and I'm on wifi, I honestly thought the game froze up it took so long.

milankovitch
09-13-2013, 09:27 AM
was able to get in initially, collected cash and vaulted. then froze. game starts and opens to base. i can not get to LTQ maps, can not find bases to fight/raid, sometimes can not move around own base before it freezes and then crashes. version 3.8.2.1

lightning strikes
09-13-2013, 10:14 AM
I completely reset my device after installing and uninstalling. All data lost and started at level 1 again. Asked Gree to restore my account but reading all the remarks my base will be a graveyard. We should get compensation and the units we missed, the event we could not do, the faction mission and I raided 10 to 15 mil a day for a new faction with only low level players, all missed.