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Ryno777
08-21-2013, 05:28 PM
Yes I know another gold issue :(
I miss clicked and accidentally speed up construction for a building. I got a ticket # from gree.
Has This happened to any of you?
Do you think they will refund me?

BigMoney
08-21-2013, 05:29 PM
Common problem, and yes they will refund you.

CCK-buttsy
08-21-2013, 05:31 PM
gree gave me back my gold I wasted yeah that happened to me too

Ryno777
08-21-2013, 06:23 PM
I think they should add a confirm gold usage button

CCK-buttsy
08-21-2013, 06:44 PM
I think they should add a confirm gold usage buttonthey did that in modern war, but only for upgrading buildings :(

rhyno
08-21-2013, 06:55 PM
This happened to a friend of mine lost 200 gold didnt get refunded thou.

panty sniffer
08-21-2013, 07:09 PM
I accidentally spent over 450 gold on MT upgrade over a week ago. OUCH! ticket sent.

Killer Giraffe
08-21-2013, 10:37 PM
Ryno777, it is worse when you are collecting from buildings with fat fingers and accidentally sell one. Typically it is a good one that is substantially upgraded when it happens.

panty sniffer
08-22-2013, 02:05 PM
No Joke. I sent the support ticket in less than 24 hours ago and Gree put 400 gold back into my account for the upgrade oops. Thanks Gree. Credit where credit is due.

If your having probs getting gold back after a mistake, you should give Gree as much info as possible so the can help you. I included in-game name, Funzio user name and password, mafia code, UDID, Syndicate affiliation.

If you give them a scant amount of info and a one liner complaining about something they are more likely to blow you off.

I didn't complain like a little girl. Just gave the facts and their help was expedient.

Ryno777
08-22-2013, 08:58 PM
Got my gold back, thanks gree, seeing improvements

Chica
08-22-2013, 10:09 PM
Ryno777, it is worse when you are collecting from buildings with fat fingers and accidentally sell one. Typically it is a good one that is substantially upgraded when it happens.

Have your fingers made smaller or get a bigger device.