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The Wise One
08-16-2013, 12:06 PM
The first official Guild Wars has begun! Do you have what it takes to come out on top!?

http://i1282.photobucket.com/albums/a538/giiforums/9f2a9fe6-cd54-4471-af2a-a5412f9ba3bd_zps468537d0.jpg?t=1376679940

Good Luck!

Gaia
08-16-2013, 12:10 PM
My game crashes when I try to fight.

Help!

Badhairdayz
08-16-2013, 12:13 PM
Barely works

Musketeer
08-16-2013, 12:17 PM
My game crashes when I try to fight.

Help!

Ditto. the game crashes every time I hit the button to join in.

KTran2013
08-16-2013, 12:20 PM
I wish Android had guild wars already. That armor looks pretty cool :(

Dexavus
08-16-2013, 12:21 PM
Way to go gree, half our guild can't hit the battle button without crashing.

KTran2013
08-16-2013, 12:22 PM
Quick Guild Wars question: All members of a guild receives the Cloudrange (and the other rewards) if the guild comes in first place?

Gaia
08-16-2013, 12:27 PM
I finally got past the battle button to where you choose to fight a person or the gates. I decided to use all the energy in one go. Pressed the button, the game crashed. Now I have no energy left and I still haven't fought anyone.

Bryanv2
08-16-2013, 12:34 PM
Yup. Crashes when I click.

Also can't click ''members'' without it crashing in my guild.

Wetchie
08-16-2013, 12:39 PM
They game crashes all the time. This sucks balls!

drhawk
08-16-2013, 12:40 PM
I wish Android had guild wars already. That armor looks pretty cool :(

Let Gree test the new feature on IoS and work out the kinks

Saeryth
08-16-2013, 12:46 PM
Yup, keeps crashing on me too. I finally got to the attack screen, did a regular attack, game crashed, lost a bubble of energy. I checked the battle logs, and I'm not listed as having battled. Nice.

Deman
08-16-2013, 12:48 PM
Guild is counting on me, wish I could help them without game crashing

Saeryth
08-16-2013, 12:49 PM
Honestly, between the Guild Wars crashes, getting the Bkal weeks late, and the silliness in Arena where you swing and miss all the time (when one miss can determine the entire battle), I feel like this is all getting old.

Hjon
08-16-2013, 12:51 PM
All of my members in giuld says that their game crashes
and not one of my member have fought yet :((bad

ZERO_07
08-16-2013, 12:57 PM
Let Gree test the new feature on IoS and work out the kinks
Well with the track record so far they simply convert the glitched/buggy version of the game at the time without any of the updates that are on iOS at the time.

Native02
08-16-2013, 12:58 PM
After so much effort in building my character....
Where do I queue up for my in-app purchase refund?

Scapino
08-16-2013, 01:06 PM
After so much effort in building my character....
Where do I queue up for my in-app purchase refund?

Behind Me!!

Fourtyoz2Freedom
08-16-2013, 01:08 PM
Why are some Guilds not affected? There are alot of Guilds that already have 30,000 plus points. This is flat out unacceptable.

Dexavus
08-16-2013, 01:08 PM
Oh look, 4x legendary chest. Keep rolling out the worthless BS chests gree, you know we'd like that more than being able to do guild wars.

Jello
08-16-2013, 01:08 PM
jesus gree. nice testing before going live. while attempting at least 10 fights, i somehow managed to get in 4 fights while the game crashed 8 times. of those 4 fights i only got credit for 2. ive spent 30 gems (2 refills) because it keeps taking my energy even thought im not able to fight. im trying to help my guild out and finally got the guild sentinel down, then the game crashed again.

Also, when you view the battle screen of other guild players to battle, the scrolling is way messed up. as i scroll down, everything shifts up. i cant see the last 5-10 opponents.

fix guild wars please. oh yeah, you owe me 30 gems too! please be so kind as to credit my account.

Trix
08-16-2013, 01:10 PM
My guild same problem. Is anyone's working?

Valdamos
08-16-2013, 01:12 PM
Going through a guardian for each battle is going to get really expensive...

How ofter are these wars going to occur? Weekly, monthly?

Fourtyoz2Freedom
08-16-2013, 01:14 PM
We got a few hits in, but most of the time when we tried to fight the opposing guilds Sentinal, the game crashed. Automatic loss. I lost 15 gems trying to refill my energy too. Im about to just walk away from this War. But it seems the Rainbow Room and others are just fine, geez. 86,000 points and we cant even play without crashing

Gaia
08-16-2013, 01:19 PM
I can't get into my game at all now. Regardless of trying to enter guild wars or not. It looks like it is freezing when a guild notification tries to pop up. And then it crashes the game. Wise one please help, I will happily give up guild wars if it means I can play the rest of the game.

Jello
08-16-2013, 01:19 PM
Going through a guardian for each battle is going to get really expensive...

How ofter are these wars going to occur? Weekly, monthly?

9,640,000 gold for a level 10 guardian! guild wars last for 3 days (all weekend) and can be started every hour! you do the math!

Hakurou
08-16-2013, 01:21 PM
At first the game "only" crashed while doing battles so i only lost energy and didnt get any points. Now the App. crashes about 30 sec after starting...nice testing.
Oh yes, not everyone seems to be affected...about half my guild can play normally and the other half has the Same problems i do.
Reset of Guild Wars would be welcome but i highly doubt it...

Jello
08-16-2013, 01:27 PM
same here. game hangs and then shuts down. i understand there may have been problems with a first release like this, but it should be misc little crap that you have to fix, not the whole friggin game. those who are somehow working fine are now the victors of all the loot because gree will not reset the system after their own f**k up. this i think has drawn the line in the sand of whether i continue to play. i was looking forward to the gw, but now we're already behind. guilds like RR continue to get stronger as they probably spend the most with gree as well. oh well, it was a fun game for awhile. back to reality i guess. My wife will be happy!

Varza
08-16-2013, 01:37 PM
So after the first battle, I can no longer play the game. I start it up, get the news screen, then close the news screen and the whole thing crashes. I am guessing it's a problem with assigning the rewards from the first battle.

Whatever the case may be, I can't play and I am extremely frustrated right now. I will be submitting a ticket for a refund of my last gem purchase (gems which I will never use) and the first war will be my last. Now I feel retarded for spending money on a game that doesn't even work!

Valdamos
08-16-2013, 01:42 PM
Also, since I am able to see the battles a little bit, it appears that guardians instantly die upon entering a new battle and you can't actually fight them...

Fourtyoz2Freedom
08-16-2013, 01:51 PM
Anybody else getting the error message now, network error 16 try again in a few moments......?

Ziploc
08-16-2013, 01:55 PM
I'm getting this error msg now..........

Justice711
08-16-2013, 01:55 PM
Game is glitched!!!

drhawk
08-16-2013, 01:58 PM
same here. game hangs and then shuts down. i understand there may have been problems with a first release like this, but it should be misc little crap that you have to fix, not the whole friggin game. those who are somehow working fine are now the victors of all the loot because gree will not reset the system after their own f**k up. this i think has drawn the line in the sand of whether i continue to play. i was looking forward to the gw, but now we're already behind. guilds like RR continue to get stronger as they probably spend the most with gree as well. oh well, it was a fun game for awhile. back to reality i guess. My wife will be happy!

I am sorry to hear so many problems with GW. It always sucks to be (paying) beta testers. This reminded me of the first few months of Windows Vista release.

Dexavus
08-16-2013, 01:59 PM
Not only can I not get Into guild wars, I can't do anything now. So not only am I getting screwed for guild wars I'm also losing time on epic boss and arena. Either you fix this **** and compensate the guys getting screwed or I'm done with K&D.

Stooboot
08-16-2013, 02:00 PM
So armors no bonuses for top guilds I guess thats smart considering whats happening in mw and cc

NinJaPaN
08-16-2013, 02:07 PM
So finally GWs stars, and instead of enjoying it to the fullest im writing my first post ever to pass time.
So pro's and con's,

Pro's:

Con's: where to start...
Bottom line, seemingly (for the majority) nothing works, freezes, crashes, errors etc, just a while ago I sneezed and the game crashed, I went to grab a drink the game froze, i zapped on my tv to another channel...u can guess what happened... so no matter what u do, game isnt functioning, which leads, and is leading to a nonlinear war, which affects every guild (either positively or negatively); i presume nothing will be changed as in everybody starts from zero again, so some are screwed others arent, I hope this gets fixed quickly so people can enjoy it to the fullest,

Conclusion: theres so much wrong with this GW I dont know where to start

However, to end on a more general note:
Strategy (if u dont agree let me know!):
1, use 1 energy on the sentinel to know his armor and their lineup(then blast it with armor arranged in the correct way to take them down)
2, make ur names all the same, otherwise ur an easier target due to reconmissions, which brings me to
3, if the names r distinguishable, tell ur Gmembers the armors n lineup so they have a better chance of taking him/her down!

Cheers

Ps, did i mention the game keeps crashing...

Trix
08-16-2013, 02:12 PM
Ok like everyone else having problem with GW...now can't play at all...no arena...no epic boss...nothing!
C'mon Gree!

Issaquah
08-16-2013, 02:15 PM
This is the worst launch of guild battles, even worse than MW which was an utter joke. Half a guild cannot fight, apparently out lvl 10 guardian didn't work, even those that could attack had a limited # of targets. I could only page down 10 players before my list was black.

Absolutely unacceptable.

iH8t2lose2
08-16-2013, 02:31 PM
We are ahead of a lot of those guilds level twenty one Bushido

The Wise One
08-16-2013, 02:35 PM
Hey everyone, thanks for the initially reports. Our team is looking into this and will address this as soon as possible for the freezing, crashes, and connection issues. You've probably guessed it, but there's a ton of traffic going through to the servers all at the same time and these are the symptoms of it. As soon as I get an update, i'll be sure to pass it over.

Jello
08-16-2013, 02:36 PM
We are ahead of a lot of those guilds level twenty one Bushido

Jokerz is level 50, but that wasn't Issaquah's point. The level 10 guardian that cost 10 million gold that is used to reduce the attack of the opposing guild was useless and was lost in the f'd up mess called the first guild wars.

KOA
08-16-2013, 02:39 PM
50% defense boost to sentinels makes it almost impossible to beat them without a power attack. There are instances where guilds cant even beat the opposing guilds sentinel no matter what they do.

NinJaPaN
08-16-2013, 02:43 PM
As i stated earlier, use a low level guild member with one energy to attack the sentinel, ull lose but ull know the armour and the lineup of the armour of the sentinel, then u can - if u want - use the member with most powerful armour (and a power attack) to take him down, rearranging his armour in such a way that ur armour elements beat the enemy sentinels armour elements

Jello
08-16-2013, 02:43 PM
Hey everyone, thanks for the initially reports. Our team is looking into this and will address this as soon as possible for the freezing, crashes, and connection issues. You've probably guessed it, but there's a ton of traffic going through to the servers all at the same time and these are the symptoms of it. As soon as I get an update, i'll be sure to pass it over.

Thanks fore your reply, but really? Increased traffic through the servers is the excuse you were told to post here? Wow, wasnt that anticipated beforehand? I pay your dev team to forget that somethin like the launch of a major addon called guild wars might increase server traffic? Sweet. Glad everyone is doing their job. You know, there are 2 more friday's in August that this could have started on and your 'gw coming in august' statement would have still held true, and you could have done more coding and testing before putting put an awful flop like this too early! Just food for thought. But i bet the new 4x chest was coded perfectly to increase those revenues of gem sales!

KOA
08-16-2013, 02:45 PM
How strong are power attacks? They seem to be nominal compared to the 50% increase bonus a sentinel receives..

FlipDaddy
08-16-2013, 02:48 PM
Where does a slutty knight go to get recruited for a different guild? Mine isn't active and if I stuck with them I don't think I'd ever place above 3k.

I'm level >100 (so, maxed personal stats) and have a good stable of maxed boss+ armors. Plus I play too much.

The Wise One
08-16-2013, 02:49 PM
Thanks fore your reply, but really? Increased traffic through the servers is the excuse you were told to post here? Wow, wasnt that anticipated beforehand? I pay your dev team to forget that somethin like the launch of a major addon called guild wars might increase server traffic? Sweet. Glad everyone is doing their job. You know, there are 2 more friday's in August that this could have started on and your 'gw coming in august' statement would have still held true, and you could have done more coding and testing before putting put an awful flop like this too early! Just food for thought. But i bet the new 4x chest was coded perfectly to increase those revenues of gem sales!

I'd rather provide some insight rather than ignore the white elephant in the room.

KOA
08-16-2013, 02:50 PM
flip daddy, I don't think you can switch guilds in the middle of a war (well you can probably leave, but I don't think you can join).

KOA
08-16-2013, 02:51 PM
do opposing guilds get points when an attack is unsuccessful like in all other gree games?

Dexavus
08-16-2013, 02:57 PM
Hey everyone, thanks for the initially reports. Our team is looking into this and will address this as soon as possible for the freezing, crashes, and connection issues. You've probably guessed it, but there's a ton of traffic going through to the servers all at the same time and these are the symptoms of it. As soon as I get an update, i'll be sure to pass it over.

Thanks for the reply, but do you know if there will be any compensation for folks missing out on the entire game? I can't do arena, can't fight epic boss and unless I'm given free gems I won't be spending my own to make up for gree's mistake. Hope you guys can get this stuff figured out and the rest of us will be able to actually enjoy the first guild war. Thanks.

Fourtyoz2Freedom
08-16-2013, 02:59 PM
i have not seen the opposing team get points, but then again I only got to play in one guild war and that was 2 hours ago.

NinJaPaN
08-16-2013, 02:59 PM
"Dont shoot the messenger".

Im sure the wise one did not want the start of GWs to be like this, having said that, it does seem more testing could have been done before the launch...at the same time u r playing a free game so b patient/lenient,

Although i do believe that if u actually spent gems, money etc,and youve lost it something should be done about it, but what...
How can the totally chaotic disbalance between guilds ( some guilds have 200k +points already) be fixed in such a way that everything is "fair" again...(im not saying our guild would have 200k points after two battles but as long as not everybody can compete the differences will grow n grow)

Food for thought

Leosimas
08-16-2013, 03:02 PM
War of crashes!

Fourtyoz2Freedom
08-16-2013, 03:06 PM
They should use this as a beta, wipe all guild points, stop the Guild War entirely, refund all gems used, and restart once they pull their head from each others behind. This is a free game to play, but this publisher makes a lot of money from ads and in game purchases so to many it costs money to play. The gaming industry in general has been doing this for 10 plus years, when will we as consumers grow a pair and stop spending our money on unfinished software.

Jello
08-16-2013, 03:08 PM
Most people buy Microsoft products and they are always in beta testing when released. Hence all the Service Packs. But at least the product works.

P.S. If i was actually playing the game, I would be posting useful information rather
than being frustrated and posting crap about the crappy gw release!

NinJaPaN
08-16-2013, 03:12 PM
So what u just posted was useful?:)

LeonidasP4L
08-16-2013, 03:17 PM
Where does a slutty knight go to get recruited for a different guild? Mine isn't active and if I stuck with them I don't think I'd ever place above 3k.

I'm level >100 (so, maxed personal stats) and have a good stable of maxed boss+ armors. Plus I play too much.

I feel your pain bro, It sucks when you see the rewards that you could get if everyone was as strong/active as you.

Ceius
08-16-2013, 03:27 PM
the game cash everytimes i try to figh,gree fix this please

iH8t2lose2
08-16-2013, 03:30 PM
Can you please explain to us why higher level guilds such as Rainbow Room, are not affected?

Leosimas
08-16-2013, 03:34 PM
Best thing to do Wise One is stop the war. Recognize that it is bugged, refund gems and compensate players.

Musketeer
08-16-2013, 03:35 PM
Now I can't access any part of the game without it crashing. The game starts with my armor ready in the armorsmith, then when I get to the main map it freezes, then crashes.

No war for me, also going to fail the epic boss if this isn't fixed soon, and no Arena.

As Guild Sentinel I don't even know what armors I'm wearing in this war.

Messed Up Big Time.

Thatzme
08-16-2013, 03:38 PM
Can you please explain to us why higher level guilds such as Rainbow Room, are not affected?

Around half our guild is affected, but we've been communicating well, coordinated scouting and ofc gem spending to push ourselves ahead.

FlipDaddy
08-16-2013, 03:46 PM
flip daddy, I don't think you can switch guilds in the middle of a war (well you can probably leave, but I don't think you can join).

Yeah you can't switch during a war. I'm thinking about future wars.

Fourtyoz2Freedom
08-16-2013, 03:48 PM
Around half our guild is affected, but we've been communicating well, coordinated scouting and ofc gem spending to push ourselves ahead.

Sure, 300,000 War pts while we cant even get past the news ribbon. Sure guy! Its affecting you a whole lot.

Varza
08-16-2013, 03:56 PM
Sure, 300,000 War pts while we cant even get past the news ribbon. Sure guy! Its affecting you a whole lot.

Well, I'm in a coalition guild too. My guild has the same problem, a lot of our good players can't even access the game. Still, the few that could get on were still able to win some battles. So, it's possible. Now imagine where we'd be if we could all play this damn game! =/

Lord Ash
08-16-2013, 04:02 PM
Now I can't access any part of the game without it crashing. The game starts with my armor ready in the armorsmith, then when I get to the main map it freezes, then crashes.

No war for me, also going to fail the epic boss if this isn't fixed soon, and no Arena.

As Guild Sentinel I don't even know what armors I'm wearing in this war.

Messed Up Big Time.

I am in the exact same boat as you musketeer this is really bad... Must be fixed soon

SoloStar
08-16-2013, 04:07 PM
At this point, I don't think GREE can update anything right. There's been a bug every update.

Wait, this must be a conspiracy. GREE made all the cheaters not able to fight in guild wars!

/sarcasm

Lcharlie
08-16-2013, 04:10 PM
Some guilds are affected more than others. We have only 7-8 players out of 40 able to play. Our second guild had most able to play and is staying top 5. It seems to be a bigger issue than just server workload otherwise we should all be affected to some extent. The current issue suggests other problems with the game update. Those unable to play consistently crash and those able to play are consistently playing. 300k points is a lot but not unreasonable if even half of a guild of 40 can play especially if they are top players and gem spenders. We only have our sentinel and a couple of HCs playing now. Rest are just frustrated like me.

Wise one, any way to fix this it won't be fair to some. Many guilds points and gems have been wasted which makes the current standings unfair because not all guilds are affected equally however I am sure those in the top three would be angry if the wars were reset. I don't envie your situation but a beta test would have been "wise". If this isn't fixed in 24 hours then the war is basically a waste. You can't make up for 24 hours.

Bryanv2
08-16-2013, 04:19 PM
Lol. This is so unfair.

The only fair solution is a complete rollback of today. It might be unfair to some, but this is unfair to most. Arena points..guild points..rewards..craft time..everything. I can't even ENTER the game now before it crashes.

Completely ridiculous

LeonidasP4L
08-16-2013, 04:28 PM
So 40 players will get the + versions of an epic and legendary... hmmm and then the Top 100-300 guilds with I'm assuming 40 members get good stuff too. But the lower level guilds(which should be in another division) get jack ****. This game seems like the strong get stronger and the weak stay weak. Just like America, the poor stay poor and the rich get richer. SMDH.

Ziploc
08-16-2013, 04:35 PM
Only 1/4 of us can attack in any war. :( We are working together through this.

It's really a shame how this is going so far -- we waited months for war.

Eunuchorn
08-16-2013, 04:54 PM
So 40 players will get the + versions of an epic and legendary... hmmm and then the Top 100-300 guilds with I'm assuming 40 members get good stuff too. But the lower level guilds(which should be in another division) get jack ****. This game seems like the strong get stronger and the weak stay weak. Just like America, the poor stay poor and the rich get richer. SMDH.

I like you.

KOA
08-16-2013, 04:57 PM
5 hours in and still over half my guild cannot get in

rhaegar
08-16-2013, 05:00 PM
Over 4 hrs not being able to fight thank goodness a couple of us can get in

The Wise One
08-16-2013, 05:00 PM
Anyone with crash issues try re-installing the app? Let me know if it helped or not? If not, please PM me your friend code, so I can pass over to have the team look deeper into this.

Zenobia
08-16-2013, 05:06 PM
This is ridiculous. I cannot access the war screen. When I click the Guild War icon, my game crashes. I don't mean sometimes it crashes and if I just deal with the loss of the 2-3 minutes it takes to crash, and try again a few times it works. No - I ABSOLUTELY CANNOT EVEN GET INTO THE WAR no less attack anyone. This is SO messed up. I am here for my guild but rendered absolutely and completely useless.

ETA: I will try deleting and re-installing hte app now. I've got nothing to lose I guess!

Bryanv2
08-16-2013, 05:08 PM
Anyone with crash issues try re-installing the app? Let me know if it helped or not? If not, please PM me your friend code, so I can pass over to have the team look deeper into this.

Ok. That actually worked when it comes to the crash on startup. I can go talk to my guild at least now. Testing if it solves the fighting crash

Jello
08-16-2013, 05:10 PM
Crash! Crash!

Varza
08-16-2013, 05:13 PM
Anyone with crash issues try re-installing the app? Let me know if it helped or not? If not, please PM me your friend code, so I can pass over to have the team look deeper into this.

No change in behavior. Oh well, it was worth a try, I guess.

Zenobia
08-16-2013, 05:21 PM
Wow the reinstall took a long time updating.

And it didn't work. At least it crashed in under 10 seconds this time instead of freezing for 2 minutes then crashing. *eyeroll* WiseOne, I will PM you my friend code.

Jello
08-16-2013, 05:23 PM
Anyone with crash issues try re-installing the app? Let me know if it helped or not? If not, please PM me your friend code, so I can pass over to have the team look deeper into this.

No go. Next solution? Crash!

Lcharlie
08-16-2013, 05:30 PM
Anyone with crash issues try re-installing the app? Let me know if it helped or not? If not, please PM me your friend code, so I can pass over to have the team look deeper into this.
I PMed my code to you. Didn't work

Lucv
08-16-2013, 05:55 PM
Anyone with crash issues try re-installing the app? Let me know if it helped or not? If not, please PM me your friend code, so I can pass over to have the team look deeper into this.

I could participate in the first battle but after that the game crashes.
Pm'd my ID.

Justice711
08-16-2013, 06:16 PM
Pming u my code. Reinstall didnt work.

ticat
08-16-2013, 06:18 PM
Yup. Crashes when I click.

Also can't click ''members'' without it crashing in my guild.


i have the same problem with trying both of these things as well anyone working on a fix?

Jello
08-16-2013, 06:18 PM
crash! enjoy the spoils rainbow room. crash.

Shmash
08-16-2013, 06:20 PM
This is beyond frustrating now. Can't even get past the news when loading the game now.

Eos
08-16-2013, 06:23 PM
Android> ios we get the guild wars with fewer bugs cuz u guys r the guinea pigs

Native02
08-16-2013, 06:24 PM
It's a clear case for me.

I'm not going to be a guinea pig to do further testing for the Guild Wars.
It is not even meaningful bugs testing.
You guys are earning from us $1M+ A MONTH and you let us play a loosely tested game?

I'm going to wait out for an in-app notification within this weekend telling me:
1) Sorry for the boo-boo
2) Reset the Guild War stats
3) Refund all in-app purchases this period
4) Give everyone a meaningful (20-50) sum of free gems
5) Relaunch (working version) of Guild Wars within the month (give a date!)
Otherwise I will move on to the next game. Don't waste our time.
If you guys can't fix this the correct way this time, I fear for future activities.

'Nuff said.

Who's with me?
We need everyone to fight this war with GREE/IUGO.

JMFL
08-16-2013, 06:42 PM
And I thought I was lucky because I was one of the people who actually had been playing for the last 5 to 6 hours......HA!
I don't know what you did Gree but my program was working fine, now I get a message "Application out of date. Get the latest version from the App Store." I press the "Go to App Store" button and it takes me to the App Store where there is no update. Gree, if there isn't compensation for this mess, you're gonna loose me, just a moderate gem player here but if you loose enough of us, I hope it makes a dent.

KTran2013
08-16-2013, 06:44 PM
So armors no bonuses for top guilds I guess thats smart considering whats happening in mw and cc

What's this about top guilds not getting bonuses? -____-

Vindogx
08-16-2013, 06:48 PM
Anyone with crash issues try re-installing the app? Let me know if it helped or not? If not, please PM me your friend code, so I can pass over to have the team look deeper into this.

Did not work
As soon as i enter guild battle it crashes.
I can do everything else in the game(arena, monster battle etc) but guild war

KayOrzz
08-16-2013, 07:00 PM
god mudda fuggin shennanigans

Jello
08-16-2013, 07:15 PM
crash! crash! (annoying, isnt it GREE!). fix the f'n game!

LeonidasP4L
08-16-2013, 07:25 PM
I like you.

Thanks boss.

knights
08-16-2013, 07:27 PM
crash! crash! (annoying, isnt it GREE!). fix the f'n game!

not sure why, but had been playing fine except during the server outage...

Alexa
08-16-2013, 07:28 PM
Lol. I think this whole situation is funny.

At first everyone seemed to be so impatient for this event, and now everyone is trashing and threatening Gree if its not fixed. *sigh* .

Anyways, lets not make some hasty decisions and just leave because of this? That's irrational! Come on. It's not easy putting this whole concept in a game.

But I do agree though, Gree, fix it as soon as possible. (Even though its very minimal for me, there are still glitches in game.)

Jello
08-16-2013, 07:51 PM
crash! allright gree, time to get all your overpaid programmers to look at the problem. 8 hours now and ive been able to fight 4 battles. you should have shut down the gw code as soon as you saw so many crash cries for help. should have known after the "extended dragon award" event that the programmers are somewhat clueless. This is as bad as when you first introduced guilds! thought you might have learned from that mistake, or maybe the others people are touting problems with your other game updates.

And Alexa, i was looking forward to gw, but not at the expense of rushing a piss poor release. this was a bad weekend for me anyway so if it didnt make it out i wouldnt have neen disappointed! but now i am disappointed, aggrivated, and really just done with gree's BS releases.

Shintaro
08-16-2013, 07:51 PM
Crash, and delete. Guess what - no re-deownload. Thats it, another Gree game has bit the dust.

Deman
08-16-2013, 08:06 PM
Deleted and reinstalled. Didn't help the war.

Jello
08-16-2013, 08:08 PM
here's 2 productive things if i may suggest:

battle frenzy popup: GIVE THE OPTION TO EXIT THE MF POPUP INSTEAD IF FORCE US TO GO TO BATTLE!

second, is there any correlation to the people having this problem wih guild wars AND those same people that had a problem with crashing, slowness, and other issues whenguilds were first introduced? maybe your programmers just put a band-aid on the issue back then, and it is now rearing its ugly head again with the implementation of the guild wars. i am one of those who had major issues when guilds were introduced. for 3-5 days it was god-awful slow and crashed all the time. it was 2 days after i started playing k&d so i remember ot well!

Dexavus
08-16-2013, 08:09 PM
Eight hours in and still completely unplayable, so not only have I missed out on the first day of guild wars i've also lost 4 epic boss kills, and over 2k arena points. Training fields are almost at max so once that happens then all the gold after that will also be a waste. If we don't get reimbursed for this ****, I more then likely will be hanging up K&D for good.

Jello
08-16-2013, 08:09 PM
oh, btw... crash due to frenzy popup (i click go and it hangs for 15 seconds the. crashes).

geo81
08-16-2013, 09:02 PM
Hope I don't jinx myself, but my game and wars are working pretty well. It's kind of slow at times but I've done quite a few battles. Undefeated too! :)
Oh, I did get that 'you need to update your app' thing, and I would shut down the program over and over with no success. Eventually it worked though, without deleting the app.

Thanatou
08-16-2013, 09:09 PM
Not only can I not log I but now I have an error message saying: "Application out of date. Get the latest application from the App Store." The only problem is that there is no "latest application" in the App Store. This is incredibly frustrating and apparently I'm being told its my fault. That's ridiculous!

dayvos
08-16-2013, 09:48 PM
Mine's crashing as well, sometimes I'm able to get in sometimes not but either way it crashes.

Lord Ash
08-16-2013, 10:03 PM
Still stuck on armor finished box then crashes every time attempting to get to home screen... Worst war ever ... They should be ashamed of themselves

Jello
08-16-2013, 10:08 PM
You know, something happened... can you guess what???? That's right boys and girls... the word of the day is "Crash"! Remember to wear your seat belts when launching K&D 'cause you're gunna crash!

This is more like "War of Heaven Help Us All"... and smite those who can access the guild wars and be bequeathed with holy treasures from the award tiers. Gree is not an angel from Heaven, but a demon from Hell who brings us grief and despair. Do I hear an Amen!

Papa3G
08-16-2013, 10:11 PM
Crash crash crash..! What a ......!
Same here...my Guild have been lost all the time without I n other strong members involved in. We can't join the battle at all!
There is a time I can declare the war n I win it by only myself n one commander. Other members were unable to involve in the battle!
The second time I declare the war was lost because everytime I win the battle the game is crash n forced close. N u know what when I come back in it shows I've been defeated, but in fact I always win the battles!
I spent gems with nothing!
What a ....!

The Wise One
08-16-2013, 10:29 PM
Hey all, it's getting late, but we're still deep in investigating this. At the moment, we're requesting everyone restart their devices, possibly minimizing the apps running in the background and starting your device up fresh. Remember restart and don't just close out apps in the background. See if that helps, and if you run into another crash give it another restart. I've received reports that this has worked for some, not all, but a definite start. Thanks for the patience while we work on this.

Definitely not how we wanted to kick the start of Guild Wars off, but it's not how you start the race, it's how you finish. Hopefully that's true in this case.

Lord Ash
08-16-2013, 10:38 PM
Restarting the device does nothing ... i can't even get to the game screen much less the war screen it crashes while leaving my armor complete screen... Hope u guys fix this soon

Hakurou
08-16-2013, 10:40 PM
Definitely not how we wanted to kick the start of Guild Wars off, but it's not how you start the race, it's how you finish. Hopefully that's true in this case.

I like this quote...ill try to remember it the next time i participate in a competition...lets see...like a marathon where some players get a head start of 2 to 15 km based on the roll of a dice...and others can pay money to get short car rides. Sounds absolutely fair for me.

/sarcasm off

Seriously now...this game never was fair, now its just more unfair so please dont give us useless folksy wisdom! Apart from this, the advice and help you try to provide are greatly appreciated Wise One!

Papa3G
08-16-2013, 10:43 PM
Hey all, it's getting late, but we're still deep in investigating this. At the moment, we're requesting everyone restart their devices, possibly minimizing the apps running in the background and starting your device up fresh. Remember restart and don't just close out apps in the background. See if that helps, and if you run into another crash give it another restart. I've received reports that this has worked for some, not all, but a definite start. Thanks for the patience while we work on this.

Definitely not how we wanted to kick the start of Guild Wars off, but it's not how you start the race, it's how you finish. Hopefully that's true in this case.

Same thing boss..i tried couple of times, still not getting the guid war banner to join the battle in...

Sarn
08-16-2013, 10:43 PM
At first the game was only crashing when i tried to do battles, it would crash about 25% of the time which was very frustrating because I kept losing my energy.

In the last hour it's gotten far worse, I can't even access guild wars anymore. Every time I try the game crashes. I have installed and reinstalled, I have hard rebooted and it's still not working.

I wasted lots of gems as a result of the bugs while fighting. Not impressed. I really can't recall a game release (from anyone) being this bad. It's like no testing was done at all.

knights
08-16-2013, 10:44 PM
Still stuck on armor finished box then crashes every time attempting to get to home screen... Worst war ever ... They should be ashamed of themselves

I would uninstall and reinstall if i'm you... GW had been working perfectly for me all day.. i guess i'm the lucky ones.

Hakurou
08-16-2013, 10:48 PM
Restarting the device does nothing ... i can't even get to the game screen much less the war screen it crashes while leaving my armor complete screen... Hope u guys fix this soon

Same here...tried reinstalling, restarting the device...restarting the App. well at least im kept occupied that way.

Lord Ash
08-16-2013, 11:06 PM
I would uninstall and reinstall if i'm you... GW had been working perfectly for me all day.. i guess i'm the lucky ones.

Tried that too still nothing I exit armorsmith my screen goes dim freezes then crashes everytime... There nothing I can do but wait this out til gree fixes the issue ... While I miss not only the War but also the epic boss which I was already on 35 kills and all my gold is maxing out... Super fun times

Baobaoboo
08-16-2013, 11:16 PM
Other than the crashing, its kinda weird all members can declare...

Hakurou
08-16-2013, 11:17 PM
After having reinstalled and restarted the App. various times as well as having restarted my iPad...a lot, i can now access the normal game again, it just keeps crashing when i tap the GW-Button...which is absolutely satisfying....NOT!

Revelate
08-16-2013, 11:25 PM
Hey all, it's getting late, but we're still deep in investigating this. At the moment, we're requesting everyone restart their devices, possibly minimizing the apps running in the background and starting your device up fresh. Remember restart and don't just close out apps in the background. See if that helps, and if you run into another crash give it another restart. I've received reports that this has worked for some, not all, but a definite start. Thanks for the patience while we work on this.

Definitely not how we wanted to kick the start of Guild Wars off, but it's not how you start the race, it's how you finish. Hopefully that's true in this case.

I honestly don't even care about Guildwars at this point; I just want to be able to at least access the other content.

No other game, including Knights and Dragons previously, required this sort of shennanigans; it also has been tried by yours truly a number of times today to no avail.

I don't even see why this is hard, I'm crashing repeatedly EXPLICITLY when you attempt to load a notification window.

I gave this suggestion in a support request, but I'll simply put it here too: disable the notifications. No pop ups regarding guild wars, or that my guild is engaged in a war, or the screen that we won or lost a war. They do not help when I can't get into the game.

Not only that, it would cut a non-trivial number of the requests to your infrastructure, which might actually allow the game to be playable for a non-trivial amount of people more. You cannot make any revenue on this game if people can neither buy gems nor watch videos, and I and apparently others aren't even getting that far: the only thing I can do is login, click OK on the armor crafting notice (and that screen works just fine, yay I can create more Basic Fire armors) and then soon as I exit it waits on pulling up the notification and the client crashes.

This seems really simple to me, just disable that functionality as it's not critical to the game play.

Edit: here's a suggested recompense you should consider: for every half hour lost to this, you should offer an equivalent number of gems to the purchase of Epic Boss energy equal to the amount of time lost. That's the major impact to my own progression right now, I've been able to get in and hit the boss a whopping one time today since the release of Guildwars.

Ziploc
08-16-2013, 11:34 PM
Thanks for trying to help Wise One.

We are still having serious issues -- there are about 5-10 who can participate in war and another 30 sitting in the side lines and waiting for a fix. :(

Eos
08-16-2013, 11:46 PM
It's a clear case for me.

I'm not going to be a guinea pig to do further testing for the Guild Wars.
It is not even meaningful bugs testing.
You guys are earning from us $1M+ A MONTH and you let us play a loosely tested game?

I'm going to wait out for an in-app notification within this weekend telling me:
1) Sorry for the boo-boo
2) Reset the Guild War stats
3) Refund all in-app purchases this period
4) Give everyone a meaningful (20-50) sum of free gems
5) Relaunch (working version) of Guild Wars within the month (give a date!)
Otherwise I will move on to the next game. Don't waste our time.
If you guys can't fix this the correct way this time, I fear for future activities.

'Nuff said.

Who's with me?
We need everyone to fight this war with GREE/IUGO.

Asking for a little much aren't u? remember ur dealing with GREEd here.

Dexavus
08-16-2013, 11:53 PM
Tried that too still nothing I exit armorsmith my screen goes dim freezes then crashes everytime... There nothing I can do but wait this out til gree fixes the issue ... While I miss not only the War but also the epic boss which I was already on 35 kills and all my gold is maxing out... Super fun times

Im in exactly the same boat, missing out on the epic boss and arena, and my TF just maxed, always a dim screen then crash after leaving the armor finished screen. Its utter BS honestly, not impressed with gree AT all.

Eunuchorn
08-17-2013, 12:01 AM
Yawn. When's next war?

Penelope Dragon
08-17-2013, 12:21 AM
Anyone with crash issues try re-installing the app? Let me know if it helped or not? If not, please PM me your friend code, so I can pass over to have the team look deeper into this.

Nope has not fixed it.. The biggest problem is that now I cant get into the game at all let alone Guild Wars.
Realise that new stuff bugs, but my teenage son even knows that when u introduce a feature like this u really need to have servers that can cope. Maybe a bit of forethought would have helped there.
friend code is no idea coz I cant get into the game at all to see what is...

Penelope Dragon
08-17-2013, 12:28 AM
Other than the crashing, its kinda weird all members can declare...

Good though because of time zones.. Not fair if i have to stay up/get up early just to coincide with higher guild members in other parts of the world.

Iceman16
08-17-2013, 12:31 AM
I think 80% of everyone crashing or having problems, The top guild have more ppl on so chances are 3/4 are crashing, and the rest are able to get on to fight it out.
Same as our guild we seem to have stable connection when fighting a small guild but when guild have many members on only 4-5 able to get into battle, the rest sitting on side line waiting for chance to get in.

Cluberror
08-17-2013, 12:42 AM
Started out just crashing in new battle mode.
Also resetting previouse collections and crafting.
Now this keeps on happening afther is finish the crafts and on crash i need to do it again.
So now i only crash.

I have a 3gs
Closed all programs, shutdown, hard reset but no help.
I sugest a fix and restart and reevaluation of the new guild tournement.

// Club

Justice711
08-17-2013, 01:12 AM
It's obvious that the game is too resource heavy.... Hence most devices can't handle it... Didnt expect my ipad2 to fail the test as well....

Climax
08-17-2013, 01:15 AM
I haven't got any troubles at all, the only trouble I'm dealing with is my wifi. I'm not always receiving wifi in the room where I'm studying and my download limit on 3g is full atm :-(

But back to the point, many members of my guild are also having troubles and some managed to put one fight up yesterday. Hope this get fixed soon for everyone!

jmano
08-17-2013, 02:08 AM
Rainbow Room have already and will claim top spot.

Gaia
08-17-2013, 02:12 AM
Rainbow Room have already and will claim top spot.

Doesn't mean we can't have fun competing to see how high we can get. Even though we aren't going to win, I am having fun today chatting to guild members and getting to know them. We didn't chat much before. Complaining about the game sure does bring people together. Lol.

Climax
08-17-2013, 02:23 AM
Rainbow Room have already and will claim top spot.

Well half of the people in RR can't do anything either...

NinJaPaN
08-17-2013, 02:25 AM
So I just participated in a "war"; me and one fellow member, versus one member of the enemy guild, real war we had there, sparks were flying!
But yeh, bottom line is majority cannot participate n contribute and no matter what, if at all, fix is given, outcome of the GWs will be nonlinear and no reflection of the true capacity of all guilds, thats a shame, especially, that a very small group of people that can participate will ultimately decide whether or not ur guild wins prizes. And from that perspective it does feel "dishonest" to say the least, bearing in mind that the GW, failure or not, will b pushed through and not 'restarted'
Dont get me wrong, I like the concept of GWs and it has a lot of potential, it just needs to run smoothly, I would love to see a GW where all members actually do battle (before Christmas please);

To end on a more constructive note;
When starting a war,
1) have a low level member attack enemy sentinel with one energy bar for reckon purposes, tell the other guild members the armour lineup, change ur armour accordingly and kick the crap out of their sentinel,
2) active (and even non active) players should all change their names to the same name, to combat identification by the enemy guild members and closely related to this is,
3) when ur up against (high) enemyguild members, keep track of their armourelements and keep ur guildmembers informed of those elements so that people can act accordingly,

Cheers

Balthazarr
08-17-2013, 03:26 AM
The game used to only crash when I tried opening the Guild Battle, but now I can't even get into the game. GREE you're wasting my time, epic energy, arena energy, Guild battle energy, HP to fight in game normally, and so forth and so on. Please deal with this issue.

Jello
08-17-2013, 05:16 AM
Hey all, it's getting late, but we're still deep in investigating this.

Getting late? I don't care if it's 4 days from now and it's still not working... when a company puts out a POS update such as this, they should be working round the clock with as many resources as possible to get the damn thing fixed. Instead of "investigating", how about doing something! When less than 25% of players can play the game, there is a BIG problem. Here's a suggestion made by many... TURN OFF GUILD WARS AND ALL ASSOCIATED POPUPS! THEN BRING IT BACK TO YOUR BETA SERVERS AND "INVESTIGATE" ALL YOU WANT! My 13 TFs are maxed and I can't collect. My EE is maxed and I can't fight the boss. My AE is maxed and I can't battle. My 4 current epic boss armors plus my BKal+ are sitting in the armory not getting leveled. I can't farm. I can't run DP Castle and continue leveling. I can't contribute to my guild. I can't chat with my guildies. I can't add to or complete guild quests. I CAN'T DO A F**KING THING. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS. TURN OFF THE GUILD WARS.


At the moment, we're requesting everyone restart their devices, possibly minimizing the apps running in the background and starting your device up fresh. Remember restart and don't just close out apps in the background. See if that helps, and if you run into another crash give it another restart. I've received reports that this has worked for some, not all, but a definite start.

Definite start to what? A glitch of a glitch by restarting? We all have said that sometimes it works, but most of the time it doesn't. Those people you heard from probably were at the coincidental 5% time when it actually loaded up after restarting the phone. It's not a fix if it "worked for some, not all".

So to humor GREE, open K&D, crash! restart phone, open K&D, crash! shut down app, restart phone, crash! shut down app, uninstall, restart phone, re-download K&D, load and wait for required update, open crash! Restart phone, open K&D, crash!


Definitely not how we wanted to kick the start of Guild Wars off, but it's not how you start the race, it's how you finish. Hopefully that's true in this case.

How about you go by the motto: "If we code and test it right, everything will work right"

Bryanv2
08-17-2013, 05:26 AM
Yea its probably just to resource heavy. Or the script screwed it up somehow, since it really shouldn't be that heavy.

It has a lot of trouble loading everything and thus crashes none stop. Only full guilds if I click on ''members'' crash too. Probably show its a resource/heavy data load problem./ Though I dont know ish about coding xD

This sucks. Insta-turn off guild wards, refund the Gems if possible and compensate I'd say.

Archetype
08-17-2013, 05:31 AM
I was all excited last night for the guild war to start, but then i got all very disappointed and ruined my whole day even if it was still morning finding out that the game crashes every time i tried to open guild war tab menu. It's just... was.. so..very..disappointing. And i'm even a guild master, i'm letting my guild members down. Im gonna be very frustrated and pissed if the war finishes without fixing this bug.

But I hope you guys fix it AS SOON AS POSSIBLE. I don't wanna blame anyone...yet. ^^
Stay positive and more power! :D

King Mark
08-17-2013, 05:45 AM
As much as I hate to admit and say this, I think it's fair for all the players especially the majority who have been affected by this unforeseen circumstance of crashes, bugs, glitch or whatever you call it, to call for a "TOTAL ROLL BACK" as to where things before the GW was. Let this nearly a day of GW be like a test run for everyone. This is just rather fair since this GW is a huge thing for all/most guilds and players.

Cheers!

VanHelsing
08-17-2013, 05:55 AM
As much as I hate to admit and say this, I think it's fair for all the players especially the majority who have been affected by this unforeseen circumstance of crashes, bugs, glitch or whatever you call it, to call for a "TOTAL ROLL BACK" as to where things before the GW was. Let this nearly a day of GW be like a test run for everyone. This is just rather fair since this GW is a huge thing for all/most guilds and players.

Cheers!

I agree, I cannot even craft any armor and try to get all 4 of my dragon armor up to 35 before event ends because the game crashes right after I start a new craft. I WANT COMPENSATION, not just a roll back. And what pisses me off more than anything is when were have a concern and there is no response from the company at all, at least they could say they are working on it and will have it fixed ASAP.

Musketeer
08-17-2013, 06:28 AM
Eight hours in and still completely unplayable, so not only have I missed out on the first day of guild wars i've also lost 4 epic boss kills, and over 2k arena points. Training fields are almost at max so once that happens then all the gold after that will also be a waste. If we don't get reimbursed for this ****, I more then likely will be hanging up K&D for good.

To reiterate Deavus' problem,

Now eighteen hours in and still completely unplayable, so not only have I missed out on the first 1/4 of guild wars I've also lost multiple epic boss kills, and arena points. Training fields are at max so all gold is now being wasted. Finally, I can't farm and create armors to level the armors in my inventory, including the BK+ that I received late due to Gree's last backstab and was supposed to make me useful in the Guild War...

If we don't get reimbursed for this ****, I more then likely will be hanging up K&D for good.




Anyone read any good books lately?

Archetype
08-17-2013, 06:42 AM
As much as I hate to admit and say this, I think it's fair for all the players especially the majority who have been affected by this unforeseen circumstance of crashes, bugs, glitch or whatever you call it, to call for a "TOTAL ROLL BACK" as to where things before the GW was. Let this nearly a day of GW be like a test run for everyone. This is just rather fair since this GW is a huge thing for all/most guilds and players.

Cheers!

I agree. For some people, it is unfair that others are winning wars smoothly while some are just sitting down swearing and staring at the game crashing every time. This is uncalled for and unfair to others. Rollback is the best solution for the majority.

Pherimon
08-17-2013, 06:56 AM
Totally agree with Mark and Gree should make the announcement asap to minimize the rollback frustrations.


As much as I hate to admit and say this, I think it's fair for all the players especially the majority who have been affected by this unforeseen circumstance of crashes, bugs, glitch or whatever you call it, to call for a "TOTAL ROLL BACK" as to where things before the GW was. Let this nearly a day of GW be like a test run for everyone. This is just rather fair since this GW is a huge thing for all/most guilds and players.

Cheers!

bbbalson
08-17-2013, 07:11 AM
Well I can't even play. It crashes before it can even load all the way. I was really excited for the Guild wars to happen but I can't even take a look at the game let alone guild wars. This is horrible and needs to be corrected as soon as possible.

gardibolt
08-17-2013, 07:16 AM
This is just awful. Other guilds are ripping us apart while only one or two of our members can even get into the game. EPIC FAIL.

Flowerpower
08-17-2013, 07:23 AM
Where does a slutty knight go to get recruited for a different guild? Mine isn't active and if I stuck with them I don't think I'd ever place above 3k.

I'm level >100 (so, maxed personal stats) and have a good stable of maxed boss+ armors. Plus I play too much.

Msg our guild leader in Evolve with your armours and training ground set ups. Hopefully we will have 1 to 2 spots open if we level up fast. We are very active as you can see from the guild wars ranking.

Leosimas
08-17-2013, 07:26 AM
Can I play the game again on Monday? Because right now is only CRASH!
Do we earn points for CRASHES?
This first war is a Beta?
So many questions.

NinJaPaN
08-17-2013, 07:32 AM
So i was just in a battle, used some gems to refill my energy bar and all of a sudden i got a pop up saying i got a 25 energy boost, (couldnt use it cause almost at the same time the 60mins were up n the game crashed again);
So now i dont have that 25 energy boost,

So my Q is whether or not anybody ever had the same pop up? Stating u got an energy boost

Cheers

gardibolt
08-17-2013, 07:34 AM
Centurions just beat the snot out of us so apparently you're doing ok.

Leosimas
08-17-2013, 07:34 AM
Msg our guild leader in Evolve with your armours and training ground set ups. Hopefully we will have 1 to 2 spots open if we level up fast. We are very active as you can see from the guild wars ranking.

Off Topic please publish this in guild recruitment

quantumace
08-17-2013, 07:49 AM
Well I can't even play. It crashes before it can even load all the way. I was really excited for the Guild wars to happen but I can't even take a look at the game let alone guild wars. This is horrible and needs to be corrected as soon as possible.

Do you get the "News" splash screen? That loads for me about 70% of the time, and when it does I can click on the chest sale or epic boss section. Once I make it to one of those sections, I can back out of it into the game. Most of the time this bypasses the extra Guild Wars pop up, and I can collection gold, make a farming run, or fight boss. Even when everything else is working, it always crashes when I try to click on any Guild Wars link.

From what I can tell, the Guild Wars section is the root of the problem. The rest of the game works, but whenever a GW screen comes up it crashes the game. This included the GW pop up. As someone mentioned earlier, I wish GREE would disable all splash screens and pop ups. I think that would help a lot of people at least play the rest of the game.

gardibolt
08-17-2013, 08:06 AM
Agreed. Leaving a pop up crashes the game for me.

Epon
08-17-2013, 08:12 AM
This is really annoying that my daughter can't play on the ipad the game is always crashing and she can't even fight the boss or arena.

rhaegar
08-17-2013, 08:57 AM
not being able to play is one thing but watching your fellow guildmembers go to battle without being able to help is excruciating.checking every other minute hoping to get on cements my disappointment.

BileJAR
08-17-2013, 09:21 AM
Gree needs to stop sleeping and wake up so they can look into this problem more.

Mine isn't crashing as often, it's just going SUPER slow and takes forever to load some pages, and it's making me SO mad. Especially when there's a few minutes left in a war and it crashes on you.

Lcharlie
08-17-2013, 09:39 AM
Centurions just beat the snot out of us so apparently you're doing ok.


You have to adapt and change strategies. We only have 7-8 playing. I haven't been able to play a single battle along with more than half of the team. Some battles we only had 4-5 people. It is frustrating but glad the 7-8 guys ad holding the first for us.

busteroaf
08-17-2013, 09:51 AM
Yawn. When's next war?

Eunuchorn, you even GW bro?

Yes, it sucks that people can't get on, but be honest, what did you expect? Every time they roll out things like this, its bug city. Clearly you've been pampered with all your other games that have never experienced a heavy load on rollout day.

You know, come to think of it, WoW was always PERFECT on new XP day and they've brought in BILLIONS. Also, only one of those two words/statements is true.

NinJaPaN
08-17-2013, 10:01 AM
Think i just battled eunecorns possy ( we lost lol) but then again, we only have like 4 (max) members at the same time, the rest cant get on, anywho in the end we were outgunned/gemmed

YawNeD
08-17-2013, 10:04 AM
Gree, you owe me some Gems...

Tachycardia
08-17-2013, 10:08 AM
Hey all, it's getting late, but we're still deep in investigating this. At the moment, we're requesting everyone restart their devices, possibly minimizing the apps running in the background and starting your device up fresh. Remember restart and don't just close out apps in the background. See if that helps, and if you run into another crash give it another restart. I've received reports that this has worked for some, not all, but a definite start. Thanks for the patience while we work on this.

Definitely not how we wanted to kick the start of Guild Wars off, but it's not how you start the race, it's how you finish. Hopefully that's true in this case.

What kind of bull**** is this?

Are you one of the developers?
If so, why have you not done the intelligent thing and disabled the GW until the issue is fixed?

As the entire game is now non-functional for most users you are only losing money by continuing this charade.
A re-install of an app without addressing the actual issues that caused the problem is futile and pointless and the fact you even suggested that as a solution shows either ignorance to the problem or disdain for the users who support you.

Either way, it's a crock of penguin **** and you and the rest of the Gree dev team should make the conscious decision to pull your heads out of that dank odoriferous place they seem to be residing in and do the only logical thing.

Shut down the wars until a fix has been implemented

Hugs
-Joshua

Tachycardia
08-17-2013, 10:09 AM
We can't say ****?

For ****s sake

Bryanv2
08-17-2013, 10:11 AM
Yea very weird. Knowing only a small % can actually play, or even get IN the game and still leave the Guild war/latest patch open and sleeping so more chaos is cheated over the hours.

Weird

busteroaf
08-17-2013, 10:18 AM
Yea very weird. Knowing only a small % can actually play, or even get IN the game and still leave the Guild war/latest patch open and sleeping so more chaos is cheated over the hours.

Weird

The belief that by us playing their game, they owe us something = false. How dare they sleep until the masses have been satiated, right? "Guild Wars must be fixed before you are allowed to leave this office!" Again. False. Yes, its sucks donkey nuts that the majority can't play, and for those that can, the game still has bugs and is slower than molasses. But yelling about it on a forum isn't going to do anything constructive.

Pretty sure in the fine print of most software, they are actually only leasing the product to you, and you accept it as is, since you don't own it outright. You don't own them, and they don't owe you squat. They could pack up and leave with GW on, and filled with bugs and never come back, and you know what, there isn't anything you can do about it. So for now, stop blaming TWO for the issues, let the programmers do their job, and go read a book. Its probably cheaper than GW will be to you anyway.

Bryanv2
08-17-2013, 10:36 AM
That made little sensubean (sense). I only said it was weird. I also haven't been flaming them compared to most of the replies. But as a business, as a game/company that makes as much money as they make, and with as many Gem buyers as there is it's just incredibly questionable to leave a very heavily bugged patch in.

Not saying they owe us anything, but not re-rolling the guild war patch and instead leaving a game BREAKING change in is just horrible decision making. So im only criticizing that. But yea, it is what it is. We can just wait

busteroaf
08-17-2013, 10:55 AM
Maybe it was taken out of context. My apologies. And yeah, its questionable, but it happens all the time in games. WoW is down consistently every couple weeks. There is a patch rolling out in less than 2 weeks and I can almost guarantee that the servers will be down for "extended maintenance" while they fix all the things their test servers didn't.

King Mark
08-17-2013, 10:56 AM
The belief that by us playing their game, they owe us something = false. How dare they sleep until the masses have been satiated, right? "Guild Wars must be fixed before you are allowed to leave this office!" Again. False. Yes, its sucks donkey nuts that the majority can't play, and for those that can, the game still has bugs and is slower than molasses. But yelling about it on a forum isn't going to do anything constructive.

Pretty sure in the fine print of most software, they are actually only leasing the product to you, and you accept it as is, since you don't own it outright. You don't own them, and they don't owe you squat. They could pack up and leave with GW on, and filled with bugs and never come back, and you know what, there isn't anything you can do about it. So for now, stop blaming TWO for the issues, let the programmers do their job, and go read a book. Its probably cheaper than GW will be to you anyway.

Have to disagree. We're talking about a Multi-million dollar company here and not just some small scale business. People are paying tons of money for this game, thus have the right to vent out anger and complain.

But yeah, hard for your guild RR to grasp since the majority of you can play decently compare to the majority of us out there. And don't come telling me you have less than half of your guild also who can play, because I'd plainly tell you in your face it's a bull. Now if you excuse us, go back and suck it up elsewhere.

BileJAR
08-17-2013, 11:07 AM
Yep, GREE owes me something, now. I bought 30 gems to refil my War Energy because we're having an intense close war right now, and I tap the FIGHT button to fight someone, and, well, the game crashes. I get back in to fight and it used that one War Energy that I was going to use to fight. That happened twice in a row. >_< Waste o' money.

You know, I'd be perfectly fine with like 20 free gems. I remember this old game I used to play, Tiny Tower, and they had a similar thing to gems, just called bux. The game was down for a day or so and having tons of issues, and after it was all fixed, the company gave every player some bux for our troubles. Gree should do the same, you think?

KOA
08-17-2013, 11:15 AM
20 gems is nothing; especially for a disaster like this

busteroaf
08-17-2013, 11:20 AM
Have to disagree. We're talking about a Multi-million dollar company here and not just some small scale business. People are paying tons of money for this game, thus have the right to vent out anger and complain.

But yeah, hard for your guild RR to grasp since the majority of you can play decently compare to the majority of us out there. And don't come telling me you have less than half of your guild also who can play, because I'd plainly tell you in your face it's a bull. Now if you excuse us, go back and suck it up elsewhere.

Big business or small business, it doesn't matter. You're talking ethics, on how they "should" do something. I run a multi-million dollar bar business. I know all about what I "should" do when the proverbial sh!t hits the fan. But does that mean I owe every Tom, ****, and Harry something when I run out of a certain beer or a menu item? No. I never say anywhere in my menu we guarantee everything will be available at all hours. Much like this game. Did they promise everything would be bug free at all times? No.

You DO have the right to vent in anger, much like angry patrons that may come to my bar, Yes. But like them, just because you are angry or have previously bought beer or spent money in my bar (buying gems for whatever), doesn't mean you deserve anything in return, or compensation, like many are asking for, when something goes wrong. Sure, I MIGHT do something to compensate you. Maybe give you a better glass of wine since the one you ordered is out. But to be a prick and demand that I give it to you... nope, not in my bar.

In my business, as well as many others, you are able to vent frustrations. Vent away, and let me decide how to handle it. But when people continue to flame said frustrations and start demanding things for compensation, and you lose any bargaining power you had in the first place, because you come off looking like a prick.

Would a roll-back fix anything? Sure, but there won't be an easy fix to roll back time while bosses are still up, etc. Will bosses come out on thursdays now? Will new arena's come out on fridays? Maybe GREE has a plan for these and that is why they hold them on certain days. For those that are able to play it IS fair. For those not, it IS unfair. I do not disagree. But it is also unfair to take away any progress of those that haven't had (as many) issues as other have just for the sake of "oh, I can't play... " There is no blanket fix when some can participate/play and others can't.

And Mark, please tell me how you can prove that we have more than half of our guild able to play? That would be lovely to know, since I can tell you myself, that at max I've seen 10, maybe 12 people contribute in GW. Also, I'd like for you to tell me to my face its bull. In fact, why not start another troll post on how you know so much about other guilds and who is cheating. I'd love to see that again. Magically you know so much about everyone else. How is that? Why not put up a post about that?

Now if you'll excuse me, I'm just going to go back to WINNING, since apparently, that is what WE are good at, while you just ***** and moan.

Add XBC WNR XDD
08-17-2013, 11:20 AM
LOL! Oh King Mark... I'm one of the (more than) half of RR that can't get in... You seem awfully certain for someone that clearly has no idea what he is talking about. Mind you, the ignorant are also often the most confident in their beliefs.

The sad truth is that a few very determined members of RR have had to carry the rest of us. Thankfully, we have some great peeps at the helm. I think I will send an iTunes code as a small gesture of thanks.

Climax
08-17-2013, 11:39 AM
Have to disagree. We're talking about a Multi-million dollar company here and not just some small scale business. People are paying tons of money for this game, thus have the right to vent out anger and complain.

But yeah, hard for your guild RR to grasp since the majority of you can play decently compare to the majority of us out there. And don't come telling me you have less than half of your guild also who can play, because I'd plainly tell you in your face it's a bull. Now if you excuse us, go back and suck it up elsewhere.

Did i tell you we won every fight with 1-10 people? Half of RR can't even play the game. Why would all of RR be able to play while other people have issues?

The fact that we win every fight with a small amount of people means that we are truly dedicated. And yes, gems have been spent... Actually we have been asking ourselves howmany points we would have if all our members (and more gem spenders) would be able to contribute in guild wars.

Ziploc
08-17-2013, 11:47 AM
Wise one -- any update?

Matty-cakes
08-17-2013, 11:52 AM
Actually we have been asking ourselves howmany points we would have if all our members (and more gem spenders) would be able to contribute in guild wars.

Just like every other guild, dude.

The Crusader
08-17-2013, 12:00 PM
1. GREE do not owe anyone anything, you complain about buying gems to refill you war energy which was lost because of the bug, or use your brain and don't waste your money buying war energy lolol.

Climax
08-17-2013, 12:04 PM
Just like every other guild, dude.

Then I hope you guys aren't thinking that the contribution of all the guild members would close the gap easily ;-)

Hakurou
08-17-2013, 12:05 PM
Big business or small business, it doesn't matter. You're talking ethics, on how they "should" do something. I run a multi-million dollar bar business. I know all about what I "should" do when the proverbial sh!t hits the fan. But does that mean I owe every Tom, ****, and Harry something when I run out of a certain beer or a menu item? No. I never say anywhere in my menu we guarantee everything will be available at all hours. Much like this game. Did they promise everything would be bug free at all times? No.

You DO have the right to vent in anger, much like angry patrons that may come to my bar, Yes. But like them, just because you are angry or have previously bought beer or spent money in my bar (buying gems for whatever), doesn't mean you deserve anything in return, or compensation, like many are asking for, when something goes wrong. Sure, I MIGHT do something to compensate you. Maybe give you a better glass of wine since the one you ordered is out. But to be a prick and demand that I give it to you... nope, not in my bar.

In my business, as well as many others, you are able to vent frustrations. Vent away, and let me decide how to handle it. But when people continue to flame said frustrations and start demanding things for compensation, and you lose any bargaining power you had in the first place, because you come off looking like a prick.

Would a roll-back fix anything? Sure, but there won't be an easy fix to roll back time while bosses are still up, etc. Will bosses come out on thursdays now? Will new arena's come out on fridays? Maybe GREE has a plan for these and that is why they hold them on certain days. For those that are able to play it IS fair. For those not, it IS unfair. I do not disagree. But it is also unfair to take away any progress of those that haven't had (as many) issues as other have just for the sake of "oh, I can't play... " There is no blanket fix when some can participate/play and others can't.

And Mark, please tell me how you can prove that we have more than half of our guild able to play? That would be lovely to know, since I can tell you myself, that at max I've seen 10, maybe 12 people contribute in GW. Also, I'd like for you to tell me to my face its bull. In fact, why not start another troll post on how you know so much about other guilds and who is cheating. I'd love to see that again. Magically you know so much about everyone else. How is that? Why not put up a post about that?

Now if you'll excuse me, I'm just going to go back to WINNING, since apparently, that is what WE are good at, while you just ***** and moan.

You are right, Gree owes us nothing but to use the bar example...if a bar doesnt have the drinks or food i came for i will go to another bar the next time if im not offered other food/drinks. So in Grees case im anxious to see if they offer a compensation or just risk loosing customers.

Matty-cakes
08-17-2013, 12:09 PM
Then I hope you guys aren't thinking that the contribution of all the guild members would close the gap easily ;-)

The way this is going, we'll probably never get the chance to find out...

Climax
08-17-2013, 12:13 PM
The way this is going, we'll probably never get the chance to find out...

True... Next gw i guess?

Lcharlie
08-17-2013, 12:25 PM
Then I hope you guys aren't thinking that the contribution of all the guild members would close the gap easily ;-)
No question you guys are doing well so far and congratulations to you. We may have made it more interesting if most of our top players could play. I am equally frustrated being a leader of our guild and yet unable to even play. When it is all said and done, I am still pleased that we can get both centurion guilds in the top 10 hopefully allowing 70+ players to get a good prize. Hope to face you again when we are both at full strength. Should be epic!

NinJaPaN
08-17-2013, 12:25 PM
Well the guilds that are operating with ten members should coun themselves lucky,

I dont think our guild has even had 5 players on at the same time due to the probs (still doing pretty decent for such a small group);

Curious to see the nrs/battles when the full might of guilds go head on:)

KOA
08-17-2013, 12:34 PM
Same **** different day. Well it will all be over soon...
Would love to see what Gree has to say about this. Servers have gone down and crashed in other games during wars, but not like this..

It would at least be nice to see an update from them. Wouldn't it be more fair for them to just disconnect the guild wars and continue them next weekend after fixing all the bugs?

Lcharlie
08-17-2013, 12:35 PM
Big business or small business, it doesn't matter. You're talking ethics, on how they "should" do something. I run a multi-million dollar bar business. I know all about what I "should" do when the proverbial sh!t hits the fan. But does that mean I owe every Tom, ****, and Harry something when I run out of a certain beer or a menu item? No. I never say anywhere in my menu we guarantee everything will be available at all hours. Much like this game. Did they promise everything would be bug free at all times? No.

You DO have the right to vent in anger, much like angry patrons that may come to my bar, Yes. But like them, just because you are angry or have previously bought beer or spent money in my bar (buying gems for whatever), doesn't mean you deserve anything in return, or compensation, like many are asking for, when something goes wrong. Sure, I MIGHT do something to compensate you. Maybe give you a better glass of wine since the one you ordered is out. But to be a prick and demand that I give it to you... nope, not in my bar.

In my business, as well as many others, you are able to vent frustrations. Vent away, and let me decide how to handle it. But when people continue to flame said frustrations and start demanding things for compensation, and you lose any bargaining power you had in the first place, because you come off looking like a prick.

Would a roll-back fix anything? Sure, but there won't be an easy fix to roll back time while bosses are still up, etc. Will bosses come out on thursdays now? Will new arena's come out on fridays? Maybe GREE has a plan for these and that is why they hold them on certain days. For those that are able to play it IS fair. For those not, it IS unfair. I do not disagree. But it is also unfair to take away any progress of those that haven't had (as many) issues as other have just for the sake of "oh, I can't play... " There is no blanket fix when some can participate/play and others can't.

And Mark, please tell me how you can prove that we have more than half of our guild able to play? That would be lovely to know, since I can tell you myself, that at max I've seen 10, maybe 12 people contribute in GW. Also, I'd like for you to tell me to my face its bull. In fact, why not start another troll post on how you know so much about other guilds and who is cheating. I'd love to see that again. Magically you know so much about everyone else. How is that? Why not put up a post about that?

Now if you'll excuse me, I'm just going to go back to WINNING, since apparently, that is what WE are good at, while you just ***** and moan.

To be fair I see your point and agree to some extent. I think to also be fair to some of the players who bought gems because of the guild war advertisements and now unable to play, they have the right to be frustrated and demand a refund or exchange. The analogy would be you advertising for a special wine tasting at your bar with a famous local musician to perform. You then sell tickets ahead of time with that promise but on the day of the event, your wine and musician don't show up or perhaps the wine and musician isn't what was sold to your customers. In that case you probably do have to compensate your customers by offering an exchange or refund. That is little different than the analogy you gave which I agree with but doesn't describe some of the situations currently faced by players

For those of you who bought gems from the war promotion and unable to play, you can always dispute with your credit card company and they will take it off. The key here is that you bought gems from the actual "guild war" promotion and not just buying gems for the general play of the game.

Revelate
08-17-2013, 12:50 PM
It's obvious that the game is too resource heavy.... Hence most devices can't handle it... Didnt expect my ipad2 to fail the test as well....

That's part of it but it's not the entire part. I was able to get in late Pacific time (US), and was similarly able to get in early before the East coasters got on this morning.

It's incredibly difficult not to say this is load related on the backend infrastructure: we're hitting some sort of throughput issue where the clients aren't receiving enough data within some timeout value and it's simply shutting down the app; however, it's the source latency which is causing the majority of that.

There's some pretty simple fixes for this but at this point I can only get in when my guild doesn't have a declared war going on. If there is a declared war, I get that stupid dreaded popup which is so stupidly lagged, and the client crashes.

I don't even need to put a sniffer on this one to diagnose it as it's obvious to me by inspection: Gree blew this release, plain and simple. Likely would've been a 100K capital investment to fix for the next two years vs. the 1M+/month of incoming revenue, and possibly a few changes to the application delivery architecture which shouldn't have been hard since the vast majority of the program sits on the client and it's only a data delivery scalability issue.

Penny wise pound foolish.

Either way, I know the industry has gone to crap, but this is honestly terrible by anyone's standards.

The Wise One
08-17-2013, 01:15 PM
Hi Everyone,

We recently pushed out some fixes to help mitigate the issues that you're all experiencing. If all else fails, try restarting your device fresh and it should help with some of the crashes. We're still deeply looking into this and have very good leads. I apologize for the inconvenience and trouble that you've experienced. Hopefully, less crashes, let me know if that's the case.

Btw, thank you to everyone that has provided some insight and info to help us tackle this.

Issaquah
08-17-2013, 01:32 PM
Still failing. We have 6 out of our 30 members able to fight. Even those that can fight are wasting guardians, are lucky to page halfway through the enemy list (often unable to get far enough to access the GM), and often taking 10+ min just to execute 4 attacks.

sLiik
08-17-2013, 01:35 PM
so I can get into guild wars when my guild isnt in battle. but once we go into battle the game force closes. I'm so happy I have spent so much money on this game and getting ready for guild wars and not being able to participate.

Marco_
08-17-2013, 01:59 PM
Maybe the topic should be renamed from "War of the Heavens" to "War of Hell"? ;)

(for once I'm glad Android is lagging so behind on features and you iOS users get to be the guinney pigs.)

busteroaf
08-17-2013, 02:48 PM
To be fair I see your point and agree to some extent. I think to also be fair to some of the players who bought gems because of the guild war advertisements and now unable to play, they have the right to be frustrated and demand a refund or exchange. The analogy would be you advertising for a special wine tasting at your bar with a famous local musician to perform. You then sell tickets ahead of time with that promise but on the day of the event, your wine and musician don't show up or perhaps the wine and musician isn't what was sold to your customers. In that case you probably do have to compensate your customers by offering an exchange or refund. That is little different than the analogy you gave which I agree with but doesn't describe some of the situations currently faced by players

For those of you who bought gems from the war promotion and unable to play, you can always dispute with your credit card company and they will take it off. The key here is that you bought gems from the actual "guild war" promotion and not just buying gems for the general play of the game.

Yes, this is where you could probably dispute it and say "the game is broken, I cannot properly spend the gems I bought, please refund. But then you'd also probably have people saying "I've been buying gems for 3 months stocking up, I want a refund on all gem purchases." So... within the last week or so, I could see getting a refund. Past that, negative.

And if I advertised a special musician and a beer/wine, and we don't have one/both of them? Yeah, you'd get an apology and a refund if that is what you wanted. You would have had to have prepaid though. If you come to my establishment, and knowingly still come in after being told we don't have the product advertised, then that is on you. You would also be able to still come into my business and continue to spend money if you so desire on other product though. If though, you walk in and try to order a bottle of Bud Light (which we don't carry) and get angry because we don't have what you want, (when we have 80 taps and around 100 more bottles, more than enough selection) and then say you want a $20 bottle of say, Southern Tier Creme Brulee (great stuff if you can get it) for free instead, I'm going to tell you to piss off.

As it stands now, only a few people can play the game, and it seems like even fewer are able to participate in Guild Wars. Same with a busy restaurant/bar.

It seems like there's a pile up at the host stand and they aren't seating anyone. Maybe the hosts are idiots. Maybe the kitchen crashed. Maybe a server/cook just injured themselves really bad and has to go to the hospital, putting other people behind (seen that too). Maybe the computer crashed and they can't send checks or cash anyone out. Or maybe there is a long wait because simply no one is getting up. So, those who are sat and drinking and enjoying the day/night, enjoy. Those that aren't and are waiting... they get impatient and start getting angry. Then they start making demands. This is where the idea of a roll back/compensation comes into play. Do you say "since we can't serve everyone, no one gets served, everyone else has to leave" (If I can't have it, no one can) Is that fair to the people that were already able to get a seat? Not really. Does it suck that there is a line of people out the door not getting sat? Yup. Is there an easy fix outside of fixing the main issue and getting the flow back to normal? No. Or compensation. Well, since you couldn't get in, you get a free beer. Well, that isn't fair to the people already inside, they just paid full price right? Or what about a long wait? So, what would YOU do? (not you exactly Lcharlie, just saying to everyone) This is business. Decisions like this happen all the time. How would you run it?

In my industry, empty seats is my biggest enemy. If I can't seat people in a timely fashion, they can and will go elsewhere. So, yeah, I doubt Gree is happy that a large % of their player base can't play the game is is probably losing a good deal of money from people buying and spending gems, so I doubt they just said "screw it, lets just go home for the weekend and let these suckers suffer."

Lcharlie
08-17-2013, 03:07 PM
Yes, this is where you could probably dispute it and say "the game is broken, I cannot properly spend the gems I bought, please refund. But then you'd also probably have people saying "I've been buying gems for 3 months stocking up, I want a refund on all gem purchases." So... within the last week or so, I could see getting a refund. Past that, negative.

And if I advertised a special musician and a beer/wine, and we don't have one/both of them? Yeah, you'd get an apology and a refund if that is what you wanted. You would have had to have prepaid though. If you come to my establishment, and knowingly still come in after being told we don't have the product advertised, then that is on you. You would also be able to still come into my business and continue to spend money if you so desire on other product though. If though, you walk in and try to order a bottle of Bud Light (which we don't carry) and get angry because we don't have what you want, (when we have 80 taps and around 100 more bottles, more than enough selection) and then say you want a $20 bottle of say, Southern Tier Creme Brulee (great stuff if you can get it) for free instead, I'm going to tell you to piss off.

As it stands now, only a few people can play the game, and it seems like even fewer are able to participate in Guild Wars. Same with a busy restaurant/bar.

It seems like there's a pile up at the host stand and they aren't seating anyone. Maybe the hosts are idiots. Maybe the kitchen crashed. Maybe a server/cook just injured themselves really bad and has to go to the hospital, putting other people behind (seen that too). Maybe the computer crashed and they can't send checks or cash anyone out. Or maybe there is a long wait because simply no one is getting up. So, those who are sat and drinking and enjoying the day/night, enjoy. Those that aren't and are waiting... they get impatient and start getting angry. Then they start making demands. This is where the idea of a roll back/compensation comes into play. Do you say "since we can't serve everyone, no one gets served, everyone else has to leave" (If I can't have it, no one can) Is that fair to the people that were already able to get a seat? Not really. Does it suck that there is a line of people out the door not getting sat? Yup. Is there an easy fix outside of fixing the main issue and getting the flow back to normal? No. Or compensation. Well, since you couldn't get in, you get a free beer. Well, that isn't fair to the people already inside, they just paid full price right? Or what about a long wait? So, what would YOU do? (not you exactly Lcharlie, just saying to everyone) This is business. Decisions like this happen all the time. How would you run it?

In my industry, empty seats is my biggest enemy. If I can't seat people in a timely fashion, they can and will go elsewhere. So, yeah, I doubt Gree is happy that a large % of their player base can't play the game is is probably losing a good deal of money from people buying and spending gems, so I doubt they just said "screw it, lets just go home for the weekend and let these suckers suffer."

Good analogy. I don't think roll back is possible or fair. I do think they could have paused the tournament for 24 hours to get it fixed. Like a rain delay in baseball which wouldn't hurt. Scores are still counted if already played but gives everyone a chance once fix is found and play resumed. Since the war duration is so short, it will be over before most can take part which will end up hurting business. I would assume many who thought they could have placed better with their full strength will be angry for not getting the better prizes. Those in the top 10 really doesn't matter. The prizes are negligible in difference. But like most gree games, it is hard to recover from a slow start. Imagine if you are a mid level guild in two weeks going up against a guild with 40 players with maxed epic and legendary. That is essentially what the top 5 guilds will have. You would have to spend double the gems to recover.

Issaquah
08-17-2013, 03:17 PM
We just took down a level 3 guardian....except our points continue to be 30% lower. Things are now far worse!!!!!

Come on Gree! Test before u deploy!!!!!

Climax
08-17-2013, 03:22 PM
We just took down a level 3 guardian....except our points continue to be 30% lower. Things are now far worse!!!!!

Come on Gree! Test before u deploy!!!!!

Isn't it 15%?

Issaquah
08-17-2013, 04:33 PM
Isn't it 15%?

You would think that, wouldn't you (I did). Problem is it was 30% through the entire battle; regardless that we defeated the guardian.

Jello
08-17-2013, 04:38 PM
Im back... crash! I was about to give a little praise. I rebooted the phone and i was able to get in on the current gw someone declared. i fought 4 battles... then crash! Cant get it to into gw again. i was able to collect from tf's after the war was over.

What i see as a problem is those few in the guild thatcan declare wat and possibly battle, they are hoping "this next one will work and everyone can fight", when in reality they are just using up resources like guardians... which cost up to 10 mil gold each! where will the compensation be for this? My guild has been able to start 20 battles, but none of the key members can fight! 20 guardians gone... over 80 million gold worth of guardians for us as they were not all level 10. Some say gree should repay gems and resources, others say they dont. Sorry, but my time and gold are as important as the next person. we didnt just throw it away... the guild was trying to participate in the guild wars tha gree sanctioned and screwed up! If i walk in to play laser tag at a place for laser tag and the guns or receivers are faulty, i expect a refund, or compensation equivalent to what i paid, like a free round of laser tag when they have the equipmen working properly. If i walk into a water park when its sunny, then they close the attractions because of lightning, i dont expect anything because thems the breaks and they have their ass covered from acts of god. This ge problem is just an ac of stupidity and not enough testing, and 75% of the player base has to pay for their mistakes? BS!

Issaquah
08-17-2013, 04:39 PM
Here is a novel thought. When patching, I assume there are release notes. Why not post an announcement with which changes are going in place? It can be high level, feature focused (like when running a beta test). I would have liked to know a patch for The guardians was deployed and that the issue with the scrolling through the opponent list wasn't.

We all want it to work and the current process isn't working...

Jello
08-17-2013, 04:42 PM
You would think that, wouldn't you (I did). Problem is it was 30% through the entire battle; regardless that we defeated the guardian.

Timing issues are off as well. I defeated the guild sentinel in the 1 battle i was able to do, and the rest of the guild opened up for me, but the rest of my guild showed the sentinel still up fo another 3-5 minutes! Sometimes i show our guild is in war, but if i get in, it shows we're not!

quantumace
08-17-2013, 04:59 PM
so I can get into guild wars when my guild isnt in battle. but once we go into battle the game force closes. I'm so happy I have spent so much money on this game and getting ready for guild wars and not being able to participate.

Same for me. Things have improved enough that I can usually get into the game within a few tries, and even access the guild wars screen when there is not an active battle. The moment a battle is started, everything shuts down.

I have tried every possible solution, other than completely wiping my phone and resetting it to factory defaults, and trying to play without reinstalling anything else.

Revelate
08-17-2013, 05:27 PM
Hi Everyone,

We recently pushed out some fixes to help mitigate the issues that you're all experiencing. If all else fails, try restarting your device fresh and it should help with some of the crashes. We're still deeply looking into this and have very good leads. I apologize for the inconvenience and trouble that you've experienced. Hopefully, less crashes, let me know if that's the case.

Btw, thank you to everyone that has provided some insight and info to help us tackle this.

My personal experience post updates: I can now get into the game reliably regardless of whether a war is declared by my guild or not - thank you as that is a vast improvement over previously.

Guild Wars is still non-functional: couple reboots and testing on both Wifi and 3G (iPhone 4S) I crash in one of two places:
- Immediately after clicking the Guild War button when it's connecting to the next information screen
- After connecting to the Guild War information screen, and trying to pull up the opponent guild's member list. I never get past this point in any of the combinations of restarts and connections I have available.

I can connect to the GW screen when war is not declared, but not during. Still not getting the data back to my client in what I assume is under a timeout value in order for the app to remain functional.

NinJaPaN
08-17-2013, 05:58 PM
So we're preppin for a war (about 4-5 mems) we let our lowest mem declare and we get RR itself;
Gotta admire their dedication to go at it non stop theyre relentness, gotta admit we only have approx 5 mems that can participate due to the bugs, n RR has easily 10ish, so thats lucky for them; not saying if we had as many active mems we would win (hell no lol); but its just stating the facts of the difficulties for guilds to use their full potential;
Anyway, bottomline, if u have many (active) members that are willing to spend gems for 60 mins u end up on top,
No way anybody who doesnt follow that strategy will be in the top 1-5; our GC is getting pounded like a **** in Manilla,

But anyway credit were credit is due, im shivering what will happen if/when RR can use all members,

Ps, i did get the opportunity to kick eunuchorns ass a couple a times, nice earth/water e/fire f/wind lineup ;)

Cheers

Sarn
08-17-2013, 06:03 PM
You DO have the right to vent in anger, much like angry patrons that may come to my bar, Yes. But like them, just because you are angry or have previously bought beer or spent money in my bar (buying gems for whatever), doesn't mean you deserve anything in return, or compensation, like many are asking for, when something goes wrong. Sure, I MIGHT do something to compensate you. Maybe give you a better glass of wine since the one you ordered is out. But to be a prick and demand that I give it to you... nope, not in my bar.


There is one big problem with your analogy. In this case people have spent money buying gems, only to have the game crash, through no fault of their own, and lose the energy that they paid real money to obtain. Using your example above, it's akin to someone buying a drink, then the waitress spilling said drink. In this scenario would you replace
their drink free of charge, or would you tell the customer tough luck and make them buy another?

NinJaPaN
08-17-2013, 06:07 PM
78k vs 5k, lol

Rozelda
08-17-2013, 06:12 PM
So what is happening?
I'm unable to participate in GW, but can (now) play the rest of the game.
Do I continue to try to lvl up, craft armour, fight boss etc, or will it be futile as the game will roll back & I'll lose what little progress I've made?

Musketeer
08-17-2013, 06:13 PM
OK, 27 hours after Guild War started, I can now access all parts of the game I did before the War, except the War itself, That hangs on the connection screen and crashes. I was able to clear my Gold production, arena foints, and fight the Epic Boss twice (due to a 5ee drop). Might still reach 43 if the game stays stable for me.

Checking Guild Chat it looks like four of our Guild of 40 can access the War enough to actually fight. The Guild Master and myself (Sentinel) are not amongst those four. There is no current war so I cannot say how connection would be if there were one, but certainly no better.

The last battle vs. Centurions showed we lost by a margin of 37,153 to 303. Some of that is their superiority, but a lot of it is that we had only one or two active players.

Their total War points at that time were 558,019 to our 63,317.

Bryanv2
08-17-2013, 06:21 PM
I can get into the game now. But everything Guild war related still crashes. As soon as the '"Battle frenzy bonus!'' poped up, I was forced to press ''go'' and it crashed again. As soon as that went away I could actually do the usual stuff finally cause the ''Guild war started'' pop up is also gone

Wish I could enjoy the war

Papa3G
08-17-2013, 06:49 PM
The Rainbow Room is unstoppable. They already claim the title before the war end.
What a big gap. It seems they don't have any problem at all.

Rozelda
08-17-2013, 07:07 PM
Now I can't even connect :mad:

Penelope Dragon
08-17-2013, 07:16 PM
Hi Everyone,

We recently pushed out some fixes to help mitigate the issues that you're all experiencing. If all else fails, try restarting your device fresh and it should help with some of the crashes. We're still deeply looking into this and have very good leads. I apologize for the inconvenience and trouble that you've experienced. Hopefully, less crashes, let me know if that's the case.

Btw, thank you to everyone that has provided some insight and info to help us tackle this.

After 24 hrs can now get into the game. Phew. But with hope I then declared war... & its crashing me out again. Not the whole game but just the guild war screen. Hope my guild dont hate me for starting a war I cant fight!!

Friend code is XBD RNY WBW

Racenec
08-17-2013, 07:17 PM
This is a serious problem. I try and play it crashes. I send a message to my guild members it crashes. I try and fight someone from another guild it crashes. It's causeing us to slowly fall behind. Some of my guilds members can't even participate! I hope these issues are solved soon. And maybe some compensation to all the players who've been affected.

Penelope Dragon
08-17-2013, 07:27 PM
Gotta laugh at some people *****ing about RR winning. Its very likely they would anyway so not a relevant argument to the technical issues we are experiencing.

& as for compensation??? Well how does compensating everyone (which is what they would have to do) help those who have been severely affected? ie could not play the game at all for 24 hrs. If everyone gets the same compensation across the board eg 20 gems... then those that werent affected get the same bonus..
Definitely need to compensate people who bought gems & lost them however, because the exchange of money in this world means as a company they must deliver the product.

Either way, its a massive DISASTER the roll out of Guild Wars & GREE should be quite shamefaced at its lack of preparation.

busteroaf
08-17-2013, 07:38 PM
Prove that more than half of you are affected like the rest of us? Last time I've checked, it was your guild who was proven guilty of cheating/hacking, who had players banned (even after King, and some of you guys keep claiming there was only one? Right, try convincing yourselves and the community), including those gem spenders who were given warning for cheating in game. So I/we have every right to doubt whatever it is that you're claiming.

Why not put another post and the guilty asking WiseOne to close it down, your GM Eunutroll trolling it? Nice try. Good at Winning or known guild with Hacking/Cheating/etc. magical abilities? Pick your choice, lol!

Mark Mark Mark... I asked how you knew that more than half our guild was participating and able to play, thus, you know, less affected than everyone else like you said we were, and yet you jump right back to cheating and glitching, and bulk assumptions of the guild as a whole. Why? Do you have something against us? Did your mom not love you enough as a child? Or it is your assumption that since RR was found to previously had a cheater, that now we're all cheaters and thus, we can actually log into the game because its a conspiracy and Gree is secretly letting cheaters/glitchers/hackers play. Also, since you still have yet to provide any evidence to suggest that we currently have cheaters, I will ask nicely, please, stop posting derogatory posts like this or I will simply stop asking TWO to lock your threads, and instead ask him/her to just ban you.

Please, re-read the statement I posted. I asked to prove how YOU, Mark, know more about how many of our players are actually able to access the guild wars? I followed that up by saying, why not make a post about how you know so much. Also, since I asked for TWO to close the post, are you calling me a cheater? Please, please, oh please right now, tell me how I, have cheated. And like you said before, to my face. Post any sort of info on how I've cheated, and I will quit the game right now.


There is one big problem with your analogy. In this case people have spent money buying gems, only to have the game crash, through no fault of their own, and lose the energy that they paid real money to obtain. Using your example above, it's akin to someone buying a drink, then the waitress spilling said drink. In this scenario would you replace their drink free of charge, or would you tell the customer tough luck and make them buy another?

If people spent gems on energy, tried to use said energy, and lost it, then yes, they deserve a refund. If they do it repeatedly, they're idiots, and then don't deserve more than one chunk of gems refunded. They are also in the game, so they have a step up already on the people not in the game. Not that it matters, but its a step above others at the moment. Just saying. I don't disagree with any part of your statement. So yes, if someone bought a drink, and my staff member spilled it, or even if they didn't and the guest did, more often than not, yes, they would get another drink. The drink gets spilled a few times, no.

levilee
08-17-2013, 08:33 PM
Is this suppose to happen? Another guild's sentinel I fought had seriously high atk ( wing wurm armor) , basically he jus 2 wack my black kals+(lvl 63) and I lost. Is not sentinels only bonus is the 50% def bonus when in war? That guy that I fought has like 50% ATK AND DEF boost. Cos after my black kals+ is downed in 2 whack by , my other 2 knights got 1 whack and they jus died, no critical hit or what so ever. I was really amazed. What jus happened?

Edit : if needed info, im lvl 120. Line up : (me) mantle of beast+ VS wing wurm, (me) black kals+ VS wing wurm/half dragon( 1 whack from wing wurm and 1 wack by half dragon and I'm dead) , sky guardian VS half dragon( 1 whack KOed) his 3rd was a black frost raiment. This is m 2nd line up( fought him twice) first line up is the scenario happened stated above.

BileJAR
08-17-2013, 08:41 PM
Update, Wise One? I still can't play. I used to be able to fight, but for some reason I can't access the GW page... Crashes everytime.

PB_Buncil
08-17-2013, 08:42 PM
Is this suppose to happen? Another guild's sentinel I fought had seriously high atk ( wing wurm armor) , basically he jus 2 wack my black kals+(lvl 63) and I lost. Is not sentinels only bonus is the 50% def bonus when in war? That guy that I fought has like 50% ATK AND DEF boost. Cos after my black kals+ is downed in 2 whack by , my other 2 knights got 1 whack and they jus died, no critical hit or what so ever. I was really amazed. What jus happened?

Yes, 50% is rediculous, on top of the 15% default as GS.

Good luck with the game as it is currently F?€K up badly.

PB_Buncil
08-17-2013, 08:53 PM
If people spent gems on energy, tried to use said energy, and lost it, then yes, they deserve a refund. If they do it repeatedly, they're idiots, and then don't deserve more than one chunk of gems refunded. They are also in the game, so they have a step up already on the people not in the game. Not that it matters, but its a step above others at the moment. Just saying. I don't disagree with any part of your statement. So yes, if someone bought a drink, and my staff member spilled it, or even if they didn't and the guest did, more often than not, yes, they would get another drink. The drink gets spilled a few times, no.

If the waitress keeps spilling the drinks, as the boss I will sack/ban the waitress :) customers is customers, which we are as players.
So sack the code engineer for not trying to not spill the drink. Or close the shop completely while after getting huge profit from war events :)

Marsh1
08-17-2013, 08:53 PM
If you really want to send a message to gree everyone should go to the app store and rate this game 1 star with an explanation of what gree has failed to do. While complaining on this forum helps relieve stress it does nothing for gree. There is such a small percentage of players and potential players that actually read this forum. As of right now this game is rated 4.5 stars on apple's app store. If people are serious about all the problems they should vote this game down so that the rating in the app store goes down. Only when gree feels the financial pain will they really get serious about the problems.

Penelope Dragon
08-17-2013, 09:03 PM
If you really want to send a message to gree everyone should go to the app store and rate this game 1 star with an explanation of what gree has failed to do. While complaining on this forum helps relieve stress it does nothing for gree. There is such a small percentage of players and potential players that actually read this forum. As of right now this game is rated 4.5 stars on apple's app store. If people are serious about all the problems they should vote this game down so that the rating in the app store goes down. Only when gree feels the financial pain will they really get serious about the problems.

Bit harsh if you have enjoyed the game for a while. GREE have stuffed this up BIG TIME, agreed, but to send a message to them just contact support & register that you have been affected. Why downrate thegame if 90% of the time u have played you have enjoyed it? This is probably going to cost them anyway in loss of play, people not spending & loss of trust not to mention if they do decide on some compensation.
& I have found this forum very helpful in knowing that I am not the only one experiencing the problems & seeing a member on here with updates.. The Wise One obviously is in direct contact with GREE so I think the messages on here are getting through.

gardibolt
08-17-2013, 09:13 PM
On the positive side at least now I can do arena, boss and farm. So the old game is mostly back. But guild wars is still unplayable. It lets me in when there is no war declared but crashes when it is declared. So it is still a mess. Very discouraging to basically be excluded from the entire event. I managed 3 battles all so far and only got credit for 2 of 3 wins. Oh, and I lost ALL my gold. Treasury wiped out.

Revelate
08-17-2013, 09:36 PM
Gotta laugh at some people *****ing about RR winning. Its very likely they would anyway so not a relevant argument to the technical issues we are experiencing.

& as for compensation??? Well how does compensating everyone (which is what they would have to do) help those who have been severely affected? ie could not play the game at all for 24 hrs. If everyone gets the same compensation across the board eg 20 gems... then those that werent affected get the same bonus..
Definitely need to compensate people who bought gems & lost them however, because the exchange of money in this world means as a company they must deliver the product.

Either way, its a massive DISASTER the roll out of Guild Wars & GREE should be quite shamefaced at its lack of preparation.

It's basic economics with RR: they have a higher percentage of people with higher disposable income than average in the game; hence, more of them have the latest iPhone 5 which appears to be largely unaffected. I think 50-60% of their players are active, I've heard both numbers from RR members and it appears to be a reasonable estimate.

My own guild only has maybe 15% 5's, and a few of the 4/4S's got in at least somewhat post-Gree's patch (I wasn't one of them but whatever); I'm not certain why there's the volume of vitriol either against RR in this case, and their points don't seem out of line for what they've had. Rainbow Party at 10ish has had at most 7 and usually 4-5 members fighting with a long period overnight where hardly any points were generated, so 3x the participation (napkin math) and likely better coordination and energy management resulting just over 3x the points... appears to be working as intended without any hacks / cheats / or even massive gem spending to date. They (RR) probably even got decent nights sleep too.

This isn't nuclear physics, fact is the math is pretty easy in this instance looking at the corresponding data point.

Gree screwed up, I don't think there's anyone even inside Gree who likely doesn't think that at this point; however, given that the whole GW when functioning properly within 2 months (approximate time to level set the armor gap which Gree appears to be doing with the GW rewards structure) will be just like the rest of Gree games: gemspenders win, I find it a little laughable that people are complaining about what effectively boils down to personal economics when it comes to RR's being able to weather the absurdity of this release.

End of the day even with this fiasco my guild is doing OK, there's no chance we fall out of the top 25, and may still get top 10 without my and so many others' involvement, and I'll still get 43 on the boss with an outside chance at 51 with Gree's current patch; it's mostly feeling utterly useless and letting my guildmates down which has me so incredibly disappointed with Gree, however irriational it is to let myself be bothered by something I have no control over in this instance.

Short of buying a new phone and in the unlikely event Gree can cut over the account to the new one this weekend... yeah, who am I kidding, especially when Apple is theorized to be releasing a new one this year anyway as they have for the last several.

Jello
08-17-2013, 09:47 PM
Put a god damn X on the battle frenzy so i dont have to go into guild war and crash the samn game! What is so f**king har about that. Why do you assume everyone WANTS to go to battle at that particular time!

DarkVoltz
08-17-2013, 10:27 PM
Like seriously, all these crashes need to be fixed and then maybe start over the war,
cuz i've been losing most of the battles do to crashes -.-

Lord Ash
08-17-2013, 11:57 PM
Got my first attack battle of the war in tonight and won of course ... But it was only a one time tease as it crashes every other time I have retryed joining war... Baby steps gree baby steps

Climax
08-18-2013, 12:13 AM
@busteroaf

Good to see you aren't one of those denying your guild received other bans/warning after King. But funny you're saying everyone in RR are cheaters/hackers, coz none of us is claiming that as far as I can see. But you cannot deny that your guild as a whole has been implicated, thus the mistrust over what you say.

Why I've posted that? Simple. Remind those cheaters/hackers from your guild and others to play legit or else, they'd be haunted. Do you have cheaters/hackers NOW, "perhaps no" and they'd think twice before doing so since the community, Gree and WiseOne are more aware this.

As for you bringing my mom and if I received love, you're barking on the wrong tree buddy. I think you should ask that question to Eunutroll instead since he seems to harbor hate and enjoys insulting and belittling a lot of forumers here.

For asking WiseOne to ban me from the forum, go ahead and make my day, LOL! But look around your own backyard first to see who needs real banning. Then again, I'm sure you don't have the guts to dare confront Eunutroll about his own behavior, lest you be kick out of the guild. Double standard much right?

I give credit to where it's due. Like I said earlier, this GW didn't come out right and a "TOTAL ROLL BACK", is an "OPTION" on the table for Gree to make IMO or they should have stopped it until they got everything fixed and launch it later. Saves everyone the headache and trouble. It's unfair to me/some, as I've spent gems & lost sleep, but it's more unfair to the majority who are/were affected by this massive problems caused by this GW.

Cheers!

'Imagine' your guild is at no1 position, I'm you sure you wouldn't be the one who liked the option of a roll back.
Secondly: guess I'll have to start making screenshots to show you that we are winning every fight with only 1-10 people. Still half of RR can't get in the game. I still don't understand where you get the idea that all of us can play...

The rest of your post about hacking again => not again.
Haters gonna hate?

Sarn
08-18-2013, 12:20 AM
@busteroaf

Good to see you aren't one of those denying your guild received other bans/warning after King. But funny you're saying everyone in RR are cheaters/hackers, coz none of us is claiming that as far as I can see. But you cannot deny that your guild as a whole has been implicated, thus the mistrust over what you say.

Why I've posted that? Simple. Remind those cheaters/hackers from your guild and others to play legit or else, they'd be haunted. Do you have cheaters/hackers NOW, "perhaps no" and they'd think twice before doing so since the community, Gree and WiseOne are more aware this.

!

I don't know much about what happened, but i think it's unfair to assign blame to an entire guild over the actions of a few. guilds are not likely to be aware of exactly what each of their members are doing. If they were aware and allowed it to slide, or if after being made aware they still accepted the members into their fold then that's another matter entirely (like I said I don't know the details)

Climax
08-18-2013, 12:28 AM
I don't need to imagine, because all I have to do is "LOOK" at the majority who are affected. Even WiseOne doesn't have the right fix/answer to the mess. Unlike you, I'm not selfish when it comes to being on top, when I know the majority are affected and having trouble. That sets the major difference between me and you/and your guild. Because for the sake of the majority (even IF it happened and only a minority were affected, I'd stand with them). I'm for a fair and square war/fight.

Hacking/cheating again? So you'd still "claim" it was only king who was banned and NO OTHERS after? Going to act ignorant again and pretending you didn't know anyone else cheating/banned after king? I can start naming names you know, lol! I still have no respect for your egomaniac GM and a guild who is "FOUND/GUILTY" of "Hacking/Cheating". So try again will you?

I don't need names? I need proof...
But maybe make another thread about it, cause this thread is about gw...

Sarn
08-18-2013, 12:30 AM
If people spent gems on energy, tried to use said energy, and lost it, then yes, they deserve a refund. If they do it repeatedly, they're idiots, and then don't deserve more than one chunk of gems refunded. They are also in the game, so they have a step up already on the people not in the game. Not that it matters, but its a step above others at the moment. Just saying. I don't disagree with any part of your statement. So yes, if someone bought a drink, and my staff member spilled it, or even if they didn't and the guest did, more often than not, yes, they would get another drink. The drink gets spilled a few times, no.


I spent about 45 gems on GW last night. The first time I was surprised by the outcome (loss of points and energy due to disconnect). The second time I was hopeful that it would work - several hours had passed and hoped the issues were resolved (I am an optimist at heart) and Was partially right because I only lost 2 energy bars due to disconnects). The third time my guild was floundering in a battle, and figured ok, I have a 50% chance of success - ie based on previous result i was able to complete two battles out of 4, so went for it, with 2 wins possibly securing a victory for the guild, only to lose all my energy to disconnect. Call me stupid, i am blonde after all.

But, using your analogy of the bar. In all cases it was the waitress who was at fault. I, as the customer, was hoping to receive a less clumsy waitress. It didn't happen though. Should I Be punished or should the waitress?

busteroaf
08-18-2013, 12:32 AM
I don't need to imagine, because all I have to do is "LOOK" at the majority who are affected. Even WiseOne doesn't have the right fix/answer to the mess. Unlike you, I'm not selfish when it comes to being on top, when I know the majority are affected and having trouble. That sets the major difference between me and you/and your guild. Because for the sake of the majority (even IF it happened and only a minority were affected, I'd stand with them). I'm for a fair and square war/fight.

Hacking/cheating again? So you'd still "claim" it was only king who was banned and NO OTHERS after? Going to act ignorant again and pretending you didn't know anyone else cheating/banned after king? I can start naming names you know, lol! I still have no respect for your egomaniac GM and a guild who is "FOUND/GUILTY" of "Hacking/Cheating". So try again will you?

Okay, Mark. I've asked before. The forums, about guild wars is not the place for you to repeatedly call us hackers/cheaters/glitchers. You keep saying you have proof, yet all you keep doing is trying to twist words around and duck questions when you are asked. And please, drop the "I'm all for fair and square. " You know damn well that if everyone in RR stop participating, that another guild would just pass us by. Same with all the other guilds currently participating.

Point Blank, you guys wanna stop with us? Centurions? You want in on the quit fest? Evolve. You're #4 right now. Think Drunk All Night will stop if you stop? Everyone body in? Okay, on three we all quit the guild wars... 1... 2... 3....

Hear that? That is the sound of everyone not quitting.

King Mark
08-18-2013, 12:35 AM
I don't need names? I need proof...
But maybe make another thread about it, cause this thread is about gw...

Playing ignorant again, lol! Proof? Ask your GM and the leaders who else got banned/warned after king. Or why not make an open letter to Gree and the WiseOne asking the results of their investigations to be released in public since your guild is the one involved? I'd bet thousands of dollars for this, lol!

As for GW, Gree either shuts it down, roll it back or compensate everyone for the loss. Just do what is right and treat your customers right.

busteroaf
08-18-2013, 12:35 AM
I spent about 45 gems on GW last night. The first time I was surprised by the outcome (loss of points and energy due to disconnect). The second time I was hopeful that it would work - several hours had passed and hoped the issues were resolved (I am an optimist at heart) and Was partially right because I only lost 2 energy bars due to disconnects). The third time my guild was floundering in a battle, and figured ok, I have a 50% chance of success - ie based on previous result i was able to complete two battles out of 4, so went for it, with 2 wins possibly securing a victory for the guild, only to lose all my energy to disconnect. Call me stupid, i am blonde after all.

But, using your analogy of the bar. In all cases it was the waitress who was at fault. I, as the customer, was hoping to receive a less clumsy waitress. It didn't happen though. Should I Be punished or should the waitress?

If it was the clumsy waitress's fault each time, yes, you'd get the beer. Or, maybe you should protect your beer when the waitress is around.

I try to give the benefit of the doubt in the case of the guest, but if the guest is being stupid and causing it, I won't do it.

Penelope Dragon
08-18-2013, 12:55 AM
Ahhh...here it is.... Guild Wars is on the forum!!! :p

Sarn
08-18-2013, 12:55 AM
If it was the clumsy waitress's fault each time, yes, you'd get the beer. Or, maybe you should protect your beer when the waitress is around.

I try to give the benefit of the doubt in the case of the guest, but if the guest is being stupid and causing it, I won't do it.

After the third attempt I haven't spent a gem since, but I suspect I am not alone in spending at least some gems. It would do a hell of a lot in terms of good will for gree to compensate people for their losses (whether it be inability to play and collect coins, defeat the boss/ arena or loss of gems). As a businessman you would know that good will counts towards a lot, it's even factored into the selling price of businesses. :) for gree's sake, and for the players I Hope they offer a goodwill gesture. Perhaps coins, gems and maybe even chest keys.

I think it would be unreasonable for them to look at every single account to see who lost what, but they could offer everyone some form of compensation. Most people will argue its probably not fair to offer generic compensation , but by using a common sense median of the suspected losses for players at least they would be doing something to show their customers that they care (somewhat). Even the customers of the largest corporations want to feel like they are loved. :P

Climax
08-18-2013, 01:27 AM
Playing ignorant again, lol! Proof? Ask your GM and the leaders who else got banned/warned after king. Or why not make an open letter to Gree and the WiseOne asking the results of their investigations to be released in public since your guild is the one involved? I'd bet thousands of dollars for this, lol!

As for GW, Gree either shuts it down, roll it back or compensate everyone for the loss. Just do what is right and treat your customers right.

Lol I'm ignorant? I'm asking you for proof... You are the one claiming we cheat, so you are the one who has to prove it! If you would go to court with those words, you would never win the case!

As for GREE, you are saying it yourself: ask results of investigation. That means we got investigated with the result of King getting banned, which means the rest of us is innocent.
I think GREE knows more than you do, and if they claimed we were cheating, it would have been easy for them to prove and all of us would have been banned already...

shukai84
08-18-2013, 02:03 AM
i sensed that it is coming again...

If there is a hacker guild, it would be closed down immediately. I am certain Gree goes not want a hack in their game. And an obvious hack? i let you tink about it.

Please report it to the wise one or whatever they are if you know and have proof that pp are hacking or cheating.

Meanwhile, let's stay focus on the thread - implying that POST SOMEWHERE ELSE.

Does guild champion gets more buff? or %

Lieda
08-18-2013, 02:45 AM
Well... I kinda knew the bazillion of issues there was so likely to happen when this event started. So i purchased no guardian ;P instead invested in bonuses only, and im glad i did it,

Archetype
08-18-2013, 04:17 AM
Any news, updates, fixes, anything changes at all? Its nearly 2 days now since this all started. And i haven't been able to help my guild much at all. And i'm a guild master. I don't wanna start another long story about members doing most work while on war while a guild master like me haven't even participated.

This guild war had a pathetic start. But i hope it won't end miserably for other players like myself.
An update regarding crashes would be nice now wouldn't it, the Wise One?

NinJaPaN
08-18-2013, 04:24 AM
So eventhough most people are (probably) already using these strategies, might be helpful for certain people (instead of the same people going back n forth about the same things for pages n pages);

1; take down, if applicable, the guardian first, that way the extra Def bonus is gone, plus, if ur the knight who beat the guardian with the most points, u get a nce extra :)

2; go for the sentinel with a lower member with one energy to recon his armour/stats, relay that info to the more powerful members in your group so they will suit up correctly and take down the sentinel more easily,

3; once its open hunting season, and depending on ur strength, go after guild champions, high commanders etc and, if your having difficulties defeating a certain someone, relay the armour lineups to stronger guild members so they can take the enemy down,

4; in general, relay armour info , and difficulty, to ur fellow members, so u can know what ur up against ( the other guilds will be doing the same to you)

5; one way to - till a certain extent- combat recon by the enemy guild, is to change ur names to the same name, im not saying this will be 100% effective (there are ways to get passed this ) but it will make it somewhat more difficult for others guilds to relay info as everybody has the same name,

6; aim for enemy guild members that give high win point bonuses; maybe someone has done the math, but seems like ur win points is influenced by a nr of things, such as the level of ur opponent, the nr of knoghts that remain in ur lineup after defeat etc, so if u win from a GC thats approx the same level as u, and u still have two knghts, this will give u more points than beating a lower lv enemy commander with only one remaining knight on ur team,

7; once u have identified who gives the most points from wins, relay that info to ur fellow guild members and start pounding that person - given that ur powerful enough to take him (her) down,

8; if ur close to the timer running out, and ur about in a tie, get ready for a close end, (some) guilds will be waiting fr the last couple of minutes to attack frontally to get the win in the dying minutes/seconds

I think thats enough for now, for those not yet keeping this in mind, hope its useful, for those who already know the main startegy, and if u think theres smtg missing, pls add :)
Should be about time to start reflecting on the somewhat more "positive" sides of GWs, not just the glitches, yes its annoying, yes its affect (almost) everybody, but those that have participated should agree its exciting/fun, especially if you win!:)

Cheers

NinjaMaster
08-18-2013, 04:50 AM
Well, never worked for me and still does not..

Maybe has something to do with the type of ipad being used??

I have a first gen ipad so was wondering if anyone one else with the same is having the same problems or are fine with the guild wars???

Lord Ash
08-18-2013, 05:35 AM
Well, never worked for me and still does not..

Maybe has something to do with the type of ipad being used??

I have a first gen ipad so was wondering if anyone one else with the same is having the same problems or are fine with the guild wars???

Mine is an ipad 2 and my guild wars still crashes everytime ... Was really hoping for a patch to be released by now I want to help fight!

NinjaMaster
08-18-2013, 05:40 AM
Ok, thanks...
Guess its not iPad gen related.
I am also waiting to help my guild and losing out big time due to crashes.....
Seems it crashes when guild war is declared and I can only go on when it's finished but it goes back to pre guild war so everything done after is loses :(

Papa3G
08-18-2013, 05:50 AM
Ok, thanks...
Guess its not iPad gen related.
I am also waiting to help my guild and losing out big time due to crashes.....
Seems it crashes when guild war is declared and I can only go on when it's finished but it goes back to pre guild war so everything done after is loses :(

It's nothing to do with your phone or ipad.
It is GREE system itself.
Mine is ipad mini the latest one which is having very fast processor so far compare to ipad n ipad2.
Still the BIG question is WHY the Guild War icon is always missing?
Even after restart it is still missing...whereas the others are working fine.
It is happened to almost my Guild members...
A bit frustating...

jonny0284
08-18-2013, 05:58 AM
If there is a hacker guild, it would be closed down immediately. I am certain Gree goes not want a hack in their game. And an obvious hack? i let you think about it.


Go take a peek at the Kingdom Age & Modern Warfare forum sections. If you honestly believe what you posted, you are naive.

Adex611
08-18-2013, 06:29 AM
@TheWiseOne What do GREE plan to do about the £100's worth of gems bought and wasted due to crashing issues? Is it something GREE is currently working on to refund or another suitable solution?

quantumace
08-18-2013, 06:56 AM
Go take a peek at the Kingdom Age & Modern Warfare forum sections. If you honestly believe what you posted, you are naive.

Come on jonny, now you are just trying to stir up trouble. With almost every accusation of cheating GREE has responded with a strong "Do not post information about a specific player or guild on the forums" or they have let their silence tell us they are working on it so hard they don't have time to respond. Most of the time it is just a "display error" that caused the confusion in the first place.

Things are different here, better. Don't bring your crazy ideas and conspiracy theories over here and ruin it.

Musketeer
08-18-2013, 07:02 AM
43 hours gone in the 72 hour Guild Wars.

I still can't access the Wars to see what I, as a Sentinel, am even wearing to defend my Guild. Game crashes every time.

I can see from chat and results screens that some Guild Members are fighting away, but as they are not active on thi Forum they appear unaware of the scope of the chaos. We are winning some wars against very small Guilds, but should be winning a lot more if we could all be active.

What Gree should have done, if they cared about customer satisfaction, was cancel the war as soon as it was clear there were problems - within the first hour of the event, sort out the problems, then run the War again after a week or two's delay. They didn't.

Now the War is clearly going to have to run its course and whatever skewed results occur will stand; anything else would be unfair to the people who have been able to take part. Unfortunately this is also unfair to the people who couldn't take part. Whatever rewards I get from this war will have been achieved for no effort on my part.

I'm kind of expecting all new features from Gree to be an initial disaster from here on out, as they clearly can't program for toffee. How these things get passed the rigorous Apple tests is a mystery. Android Players are the lucky ones.

Lord Ash
08-18-2013, 07:18 AM
Now the War is clearly going to have to run its course and whatever skewed results occur will stand; anything else would be unfair to the people who have been able to take part. Unfortunately this is also unfair to the people who couldn't take part. Whatever rewards I get from this war will have been achieved for no effort on my part.


I'm right there with you musketeer ... It's terrible feeling so helpless when u know your guild need you... By the way u can change your war equipped armors in the arena screen

shukai84
08-18-2013, 07:29 AM
Go take a peek at the Kingdom Age & Modern Warfare forum sections. If you honestly believe what you posted, you are naive.

hahaha i choose to post related posts in this thread. :P

gardibolt
08-18-2013, 07:41 AM
This is just awful. It's nearly half over and only one person in our guild can get in without crashing. It was working somewhat last night but seems to have seriously regressed.

Marsh1
08-18-2013, 08:25 AM
I like that the Wise One is giving us regular updates so that we know the steps that gree is taking to fix this problem and how much longer we can expect these problems to continue /sarcasm

NinjaMaster
08-18-2013, 08:27 AM
Yeah, guess I might not even be in my guild now after all this......

Baobaoboo
08-18-2013, 08:32 AM
43 hours gone in the 72 hour Guild Wars.

I still can't access the Wars to see what I, as a Sentinel, am even wearing to defend my Guild. Game crashes every time.

I can see from chat and results screens that some Guild Members are fighting away, but as they are not active on thi Forum they appear unaware of the scope of the chaos. We are winning some wars against very small Guilds, but should be winning a lot more if we could all be active.

What Gree should have done, if they cared about customer satisfaction, was cancel the war as soon as it was clear there were problems - within the first hour of the event, sort out the problems, then run the War again after a week or two's delay. They didn't.

Now the War is clearly going to have to run its course and whatever skewed results occur will stand; anything else would be unfair to the people who have been able to take part. Unfortunately this is also unfair to the people who couldn't take part. Whatever rewards I get from this war will have been achieved for no effort on my part.

I'm kind of expecting all new features from Gree to be an initial disaster from here on out, as they clearly can't program for toffee. How these things get passed the rigorous Apple tests is a mystery. Android Players are the lucky ones.

Whatever you are wearing in arena, if that helps. :)

rhaegar
08-18-2013, 08:58 AM
at this point if I could just get in long enough to drop the gems I bought for this event I would be happy I have great guildmates holding it down but at this point the torturous act of trying to get in to no avail constantly has wore me down.the true definition of insanity.thank you guild members keep up the good fight.