View Full Version : Oops - can Gree help?
St George
07-31-2013, 07:20 AM
I recently upgraded my vault. During the upgrade I went to save some cash and the buttons were all in the wrong place.
I spent 1600 gold upgrading my vault which I never needed or wanted! That's the Oops.
I'm not angry, just frustrated. Would appreciate any help from users, I have pressed the contact me button at the bottom of the forums.
I'm an average gold user, but I think I may need to change if I can't get some help.
Only pressing the contact button doesn't help much I'm afraid. You can send in a ticket to Gree support and explain the situation. Maybe they can turn back the clock for you before you pressed the button.
Good luck!!
jkpandian
07-31-2013, 07:27 AM
I got refund for land expansion, I had to wait for a week
btw where did u end up, u emailed me abt joining us a couple of weeks ago
They're usually good on refunding the gold
St George
07-31-2013, 07:36 AM
How do you contact gree support? Is it from the forum?
in the app
menu more help contact support
it'll send an email with the details of your account/device
Philly982
07-31-2013, 07:37 AM
Go to your menu in game, click on "More" then click on "Help" and there will be a contact support button in the top left hand corner.
St George
07-31-2013, 01:49 PM
Thank you for your help.
Much appreciated.
supadjp
07-31-2013, 01:54 PM
I've done the same thing accidentally twice (once on each of my accounts) and GREE was understanding of it both times and credited the gold back to me in a week or so each time.
v8mustang
07-31-2013, 02:02 PM
So we all asked for a confirmation button, the only thing they added was just speeding up the buildings, that's all. We need more than that.
lemonhaze
07-31-2013, 02:14 PM
So we all asked for a confirmation button, the only thing they added was just speeding up the buildings, that's all. We need more than that. when i click on a building that is upgradeing on IOS it will have another screen that says are u sure u want upgrade for "x" amount of gold..i have also did the accidental upgrade and got the gold back
.Pepe.
07-31-2013, 03:48 PM
Same thing happened to me on land expansion and got my gold back within 4 days.
I contacted them through the game.
Good Luck!
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