Doubloon-we still waiting for answers- [Archive]

DrQ

07-28-2013, 10:06 AM

In all this excitement with new unit and strategy and what not ... Can we please not forget, gree still needs to answer what happen to doubloons thingy in box event.

If they gave the units out..... I didn't not receive them.... I was at 12 collected 10 doubloon so I m entitled to units of lvl 15 and lvl 20

And if u can't give those units to me... How about refunding my 180 gems...

Don't want this to be ugly...

E-I

07-28-2013, 02:42 PM

I'd like to know what this counts for. I got 5-6 of them on Friday.
http://s21.postimg.org/kipns83ev/image.jpg

TK275

07-29-2013, 09:30 AM

Here is a response i got from Gree:

This is anautomated message regarding the Hide Scale event.

I apologizefor the delayed response. Our engineering team has compiled a list of theamount of Gold Doubloons that players received and we will be counting themtowards the total Wyrm Eggs count. Unfortunately, we were not able to do thisbefore the event ended, so we will be manually crediting accounts with theprize this week. If you believe you have not received the correct prizes basedon the combined number of Gold Doubloons and Wyrm Eggs by the end of this week,please submit a new ticket to us and let us know and we can double check yourevent information.

I sincerelyapologize for the inconvenience that this has caused you and thank you for yourpatience as we get the correct prizes credited to players.

Kjctnorris

07-29-2013, 09:45 AM

I'd like to know what this counts for. I got 5-6 of them on Friday.
http://s21.postimg.org/kipns83ev/image.jpg
Lol. The only thing that would've been better is if GREE put a hand in that box giving you the finger. *insert rolling smiley face here*

E-I

07-29-2013, 12:42 PM

For real dude. To make things worse, here is the response I received from Gree just a few minutes ago?

Hello,

Thank you for contacting Gree Support.

I sincerely apologize for the inconvenience caused. Rest assured, I will try my best to fix this issue for you.

I would suggest you to try syncing your device with iTunes and delete the game. After deleting the game please reinstall the latest version of it which should clear the issue.

Please reply back if the issue still persists so that we can assist you further.

Have a great day!

Regards,
Gary Martin
GREE Support

Thanks Gree. So I spend gems, receive neither eggs nor units, and your solution is not to provide me with units or a refund, but to blame the install? What a load of horse s... well you know.

I'd like to know what this counts for. I got 5-6 of them on Friday.
http://s21.postimg.org/kipns83ev/image.jpg

Kjctnorris

07-29-2013, 01:09 PM

E-I, congrats. GREE fixed your prize.

http://i550.photobucket.com/albums/ii439/kjctnorris/Greefinger.jpg

Person

07-29-2013, 01:12 PM

E-I, congrats. GREE fixed your prize.

http://i550.photobucket.com/albums/ii439/kjctnorris/Greefinger.jpg

Hahahahahahahahahahahaha

Just had to put this out there :)

E-I

07-29-2013, 03:02 PM

Hahahaha. That made my day! Well played sir!

Ratma2001

07-29-2013, 04:33 PM

Now thats funny....i want that prize ! so i can give it back to them

LordIndy

07-29-2013, 07:52 PM

Omg....I just laughed so hard I snorted my diet cherry Pepsi with jack to my nose.

DrQ

07-29-2013, 10:17 PM

Now thats funny....i want that prize ! so i can give it back to them

What is the stats for that prize and does it come with a bonus ....? Lol I m still laughing...tq

Alexius

07-29-2013, 10:39 PM

E-I, congrats. GREE fixed your prize.

http://i550.photobucket.com/albums/ii439/kjctnorris/Greefinger.jpg

Best ever lol.

Paulus

07-29-2013, 11:13 PM

I got two of those units.

candii

07-30-2013, 01:45 AM

E-I, congrats. GREE fixed your prize.

http://i550.photobucket.com/albums/ii439/kjctnorris/Greefinger.jpg
this made me laugh out loud

Skyraiders

07-30-2013, 09:04 AM

This made me pee my pants....LOL......always a clown .....LOL....just one of the many reasons MOC is so much fun to be a part of....LOL

CJ54

07-30-2013, 10:47 AM

We just awarded everyone last night who had a combination of doubloons and eggs that totaled up to enough get a prize (that they didn't have). So basically if you had three eggs and two doubloons, you would have gotten the 5 item prize last night. There was no pop-up that announced this, they were just added to inventory (we're working on a batch push notification system for things like this, but we don't have it yet).

Just for reference again when checking your inventory, the prizes were:

5 Tokens Skilled Ranger
10 Tokens Poisoned Flail
15 Tokens Runic Outgrowth
20 Tokens Uncanny Gargoyle
25 Tokens Forest Guardian

DrQ

07-30-2013, 10:52 AM

We just awarded everyone last night who had a combination of doubloons and eggs that totaled up to enough get a prize (that they didn't have). So basically if you had three eggs and two doubloons, you would have gotten the 5 item prize last night. There was no pop-up that announced this, they were just added to inventory (we're working on a batch push notification system for things like this, but we don't have it yet).

Just for reference again when checking your inventory, the prizes were:

5 Tokens Skilled Ranger
10 Tokens Poisoned Flail
15 Tokens Runic Outgrowth
20 Tokens Uncanny Gargoyle
25 Tokens Forest Guardian

Thank you for informing us about he doubloon... Wat about the empty box? I had 2 some had more...

E-I

07-30-2013, 11:03 AM

Anyone know the class and stats of the 15 and 25 win units?

DrQ

07-30-2013, 11:17 AM

The 15 and 20 both are magic units... The 25 I reckon is a beast...

TK275

07-30-2013, 11:24 AM

15 - 296/349 (magic)
20 - 841/607 (magic)
25 - 1412/1242 (magic)

Zenobia

07-30-2013, 11:35 AM

What is the stats for that prize and does it come with a bonus ....? Lol I m still laughing...tq
Attack 0
Defense 0
Negative 10% alliance attack

E-I

07-30-2013, 11:41 AM

15 - 296/349 (magic)
20 - 841/607 (magic)

Thanks. Neither in inventory, although I received the empty box, not doubloon.

taxman

07-30-2013, 05:21 PM

Thanks. Does that answer include any lube?

Bitter

Shinazueli

07-30-2013, 07:05 PM

Thanks. Does that answer include any lube?

Bitter

Not even dinner or a movie. Better than we usually get, be thankful.

Shluggy

07-30-2013, 07:22 PM

Can't they now credit us with the Doubloons we got before? We did win them, not our fault they appeared too early!

I'm just a little annoyed I got an issue closed email from my ticket when to me there was no resolution really except the event finishing.

As usual, oh well, on to the next event......

Berneburg

07-31-2013, 02:27 AM

Can't they now credit us with the Doubloons we got before? We did win them, not our fault they appeared too early!

I'm just a little annoyed I got an issue closed email from my ticket when to me there was no resolution really except the event finishing.

As usual, oh well, on to the next event......

There was a response already provided here in the forums. If your combined egg/doubloon collection made you eligible for one of the milestone rewards in the last box event, Gree manually provided you with the reward. No splash screen though. It's posted somewhere along with the units for the levels. No splash screen though.

Mlek2

08-02-2013, 11:34 AM

I received all 8 units on the hide scale, how to tame a dragon and was NEVER AWARDED the final prize. I have emailed gree multiple times and was replied to a blank email with a survey? Someone PLEASE HELP I'm an honest player that spent gems opening these boxes and I am very frustrated. You can look in my account and see I have all 8 units needed but no final prize. Someone please help mlek2 from night walkers guild
358-719-109 is the guild