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View Full Version : **Update** Regarding Conquest Leader Board and Matching times



Sirius
07-26-2013, 01:03 PM
****Update*** Leader Board has been fixed and should be showing current standings.

***Update*** Players should start seeing faster match making now

***Update*** Server issues should be just about resolved now

Greetings Folks,

I would like to let you all know that our team is investigating and working to resolve some of the issues you are reporting.

We should have the leader board issue cleared up shortly. Please note that the one your seeing is an older one from a previous event.

Regarding the matching times it is being looked into to see what is going on and why.

I appreciate everyone's patience and understanding while we work quickly to get these issues resolved.

I'll keep folks updated as we make progress on this.

Thanks!

~Sirius

Parsons
07-26-2013, 01:17 PM
Does this include the error messages when attacking? Some of our top key players aren't able to even attack at the moment.

Thanks

wiseguy002
07-26-2013, 01:34 PM
Will the guilds that had to start an hour late get an extra hour to battle? Seems like that might jostle the rankings up a bit since some guilds can battle but others cannot.

We appreciate the work towards resolution!

Thanks!

Aclark
07-26-2013, 01:45 PM
Yes took forever to get matched and start. This is a pain

P4TR1C14N
07-26-2013, 01:50 PM
Got matched... now i hear many guilds can't connect to server and hits are not registered.

Sirius...

dragonwar
07-26-2013, 01:52 PM
Still waiting for first match. We are a top guild now is 200K cp behind. Thank you Gree.

procsyzarc
07-26-2013, 01:54 PM
Not to mention you add a quest that is 45 wins. At this rate even if we declare immediately every time and win 100% we still may not be able to finish due to Gree's mistakes.

Never thought I would say this but you need to extend the event....or better yet reduce the wins needed for the LTQ

Aclark
07-26-2013, 01:56 PM
I can't even get in the game now

pendentive
07-26-2013, 01:56 PM
I'm ok with 45 wins. :D


But I'm NOT ok with not being able to access the game! Servers down?!?!?!

Nacon10
07-26-2013, 01:57 PM
serious server issues going on right now lag on game and can't connect

Miranda6900
07-26-2013, 01:58 PM
We are showing 2 loses but have only fought 1 battle?

Dexter Morgan
07-26-2013, 02:09 PM
Unable to log in!!

MrsSith
07-26-2013, 02:09 PM
About 2 thirds of our guild can't even get in to KA. Out of those that can only very few of us are scoring points from our hits. This is not good enough.

P4TR1C14N
07-26-2013, 02:11 PM
Almost complete guild can't login. When we get logged in, we get after trying ant rying one hit and that one consumes all health...

Tnx... what's the sense of fighting. No compensation... dollars waisted in the toilet...

Jayson
07-26-2013, 02:13 PM
I say gree just give every player and guild all rewards this war :)

dragonwar
07-26-2013, 02:16 PM
We have not been matched with our first war yet after more than 2 hours and 15 minutes waiting. We are 200K behind where we should be in Cps and need to play catch up now.

dragonwar
07-26-2013, 02:26 PM
Please spend a little to hire real programmer and to QA your program before releasing anything "new". Players' patience is running thin. Last two weeks our guild saw at least two heavy gem spender left KA for good. More will switch to other games if things like today keep on happening.


We have not been matched with our first war yet after more than 2 hours and 15 minutes waiting. We are 200K behind where we should be in Cps and need to play catch up now.

Sirius
07-26-2013, 02:26 PM
Working on the server errors and login issues folks. We should have this fixed quickly.

Ravanger
07-26-2013, 02:27 PM
Will nothing is working anymore guild chat is gone when I can get in the reward page is gone still tring to match up and there is no war button

Bad start to this war for sure

Eddie_m63
07-26-2013, 02:29 PM
Just give me all my money back and ill be happy

Crusader Shout
07-26-2013, 02:31 PM
Our guild is reporting problems to connect across the globe. This is one of the worst wars to date. Very disappointing and frustating starts.

Last LTQ also had various issues....

JPFAS
07-26-2013, 02:36 PM
This is getting ridiculous. Can't find enough words to describe what is happening. GREE is the disgrace of the software industry. They just can't do anything right. What a shame.

mtlfce
07-26-2013, 02:42 PM
I truly look forward to the day BLIZZARD gets into tablet/ios Games

Kjctnorris
07-26-2013, 02:43 PM
GREE, you guys f'ing suck. Seriously.

Aclark
07-26-2013, 02:45 PM
GREE, you guys f'ing suck. Seriously.


Well that pretty much sums this situation up. Wow what a collisal mess this is. They need to call of the battle get things fixed and have a redo. This is a bloody nightmare

Euchred
07-26-2013, 02:47 PM
Just had 25 gems disappear :rolleyes:

Triple268
07-26-2013, 02:48 PM
Can't even log on. When I was able to log on I couldn't attack!

dragonwar
07-26-2013, 02:49 PM
BLIZZARD please start your tablet business.


I truly look forward to the day BLIZZARD gets into tablet/ios Games

IAmKnown
07-26-2013, 02:51 PM
As per title!

Iron Maiden
07-26-2013, 02:54 PM
This is the worse problem in the history of gree issues!!! What an awful way to start another conquest!!!

DrQ
07-26-2013, 02:58 PM
Screw u gree ... You'll be hearing from me. Disclaimers only work to a certain extent. You are a law suit waiting to happen.

Perilous
07-26-2013, 03:01 PM
One only laugh.... I will continue to play free as I do not want to waste my money on a game that does not work.

TheDude07
07-26-2013, 03:04 PM
This is awful. Why force a war out so quickly if you can't get it working properly? Gems or all bonuses to all

E-I
07-26-2013, 03:05 PM
Screw u gree ... You'll be hearing from me. Disclaimers only work to a certain extent. You are a law suit waiting to happen.

Sign me up for a class action suit.

DIrishB
07-26-2013, 03:07 PM
I find it incredibly frustrating that the wars and events are continuously plagued by bugs/glitches which cause players to fall short. I don't mean to come off as entitled, but at the very least, you'd think Gree should've had the matchmaking figured out, as well as the CP not registering while health is still used.

And worst of all, many can't connect to servers. Not only is it frustrating, but completely unfair as I'm sure those who can connect are getting CP for their guilds, and since many guilds don't have worldwide memberships (having people not in US or Europe where server access is down) that puts many guilds at a completely unfair advantage.

We know you're aware of the problem and are working to fix it, but my question is how are you going to fix the problem the problem caused, that being certain guilds gaining points while others can't even log in, topped off by losing time towards the LT Guild Quest?

I'd love to hear that answer.

JPFAS
07-26-2013, 03:09 PM
'We are aware of the issues' Blah, blah, blah. Always the same ****ty talk. We wan't the problems fixed, not excuses.

DIrishB
07-26-2013, 03:09 PM
I truly look forward to the day BLIZZARD gets into tablet/ios Games

I heard they're working on one but it won't be out until 2021. But despite the ridiculously long wait, I'm sure it'll be awesome, well balanced, bug free, highly addictive, and lots of fun.

Gree...take notes.

Sirius
07-26-2013, 03:10 PM
Alright folks,

We understand the frustration this is clearly causing folks, but please tone down the insults as it does nothing to help the matter. Everyone's feedback has been noted for sure.

We are working to get this fixed as quickly as we can and do apologize for this happening.

Please have a little patience.

Thanks!

dragonwar
07-26-2013, 03:11 PM
We still can not start war. It is shown "war declared" but never starts. 300k cp difference now. We are talking about serious money.

Hanwalker
07-26-2013, 03:12 PM
I've been locked out for over 2 hours now. This sucks ass, but what should we expect form Gree???

Hanwalker
07-26-2013, 03:15 PM
Alright folks,

We understand the frustration this is clearly causing folks, but please tone down the insults as it does nothing to help the matter. Everyone's feedback has been noted for sure.

We are working to get this fixed as quickly as we can and do apologize for this happening.

Please have a little patience.

Thanks!

Guess why we're pissed?!? Because you guys don't respond to support tickets! This is just another of the many, many bugs over the last few weeks. I've put in several tickets over problems with my account and I've not received one single response. That's why we are pissed off!!

P4TR1C14N
07-26-2013, 03:17 PM
Ok... I am back in... And guess what...

ALL me gems are gone... Just disappeared. I opened a ticket sirius.

This is not acceptable. You're bluntly steeling money from players.

JPFAS
07-26-2013, 03:20 PM
Alright folks,

We understand the frustration this is clearly causing folks, but please tone down the insults as it does nothing to help the matter. Everyone's feedback has been noted for sure.

We are working to get this fixed as quickly as we can and do apologize for this happening.

Please have a little patience.

Thanks!

No, you don't understand our frustration. You don't know what it feels like having thrown your money out of the window, like we do with this game. And that is really what the problems is about. You don't really understand our frustration. If you did, this wouldn't happen.

Person
07-26-2013, 03:21 PM
Alright folks,

We understand the frustration this is clearly causing folks, but please tone down the insults as it does nothing to help the matter. Everyone's feedback has been noted for sure.

We are working to get this fixed as quickly as we can and do apologize for this happening.

Please have a little patience.

Thanks!

This is your 325th post on this forum, and at least half have exactly this message. Problem is, your telling people not to insult the company which is practically stealing from them(unregistered hits from gem refills)

Sirius
07-26-2013, 03:28 PM
This is your 325th post on this forum, and at least half have exactly this message. Problem is, your telling people not to insult the company which is practically stealing from them(unregistered hits from gem refills)

No one is stealing from anyone here. Technical issues happen and sometimes it takes time to fix them. The team is working as quickly as they can atm in getting the fixes out so everyone can get back to playing.

If anyone some how is missing gems PLEASE contact support so they can investigate. I do know for certain they have logs that can and will show if any hits weren't registered or gems went missing somehow. In those instances player would get their gems back.

mtlfce
07-26-2013, 03:29 PM
I think a mass gem refund request to the iTunes store is in order.

Gree seriously needs a swift kick in the wallet if anything is going to be done.

Shinazueli
07-26-2013, 03:30 PM
No one is stealing from anyone here. Technical issues happen and sometimes it takes time to fix them. The team is working as quickly as they can atm in getting the fixes out so everyone can get back to playing.

If anyone some how is missing gems PLEASE contact support so they can investigate. I do know for certain they have logs that can and will show if any hits weren't registered or gems went missing somehow. In those instances player would get their gems back.

If I sold you something, you found it I didn't give you the product, would you be happy with a 2 week wait to get your money back or another product?

If someone on eBay does this, we call it theft there too. It's not like we're applying an unfair standard to just you.

To further personalize it, if you got a paycheck from Gree HQ and it bounced, would you like it if you had to submit a support ticket to your own company to get what is rightfully yours? I don't think so. I'm assuming you'd be even more upset if this wasn't even the first time it happened! Followed by a cut and paste response from support a week later asking you if you still had the issue!?

The frustration isn't frustration, Sirius. It's rage.

Shinazueli
07-26-2013, 03:32 PM
No one is stealing from anyone here. Technical issues happen and sometimes it takes time to fix them. The team is working as quickly as they can atm in getting the fixes out so everyone can get back to playing.

If anyone some how is missing gems PLEASE contact support so they can investigate. I do know for certain they have logs that can and will show if any hits weren't registered or gems went missing somehow. In those instances player would get their gems back.

And saying technical issues happen is an insult to technical issues in this instance. This is disgraceful. Can we have one event that works? One?

Shinazueli
07-26-2013, 03:34 PM
I mean, if you guys can't find the bandwidth to properly test out changes in 11 days... I'm sure we could find it in our hearts to forgive a week long wait.... You know, like the month that we've repeatedly asked for between guild war events...

Mr Painite
07-26-2013, 03:37 PM
No one is stealing from anyone here. Technical issues happen and sometimes it takes time to fix them. The team is working as quickly as they can atm in getting the fixes out so everyone can get back to playing.

If anyone some how is missing gems PLEASE contact support so they can investigate. I do know for certain they have logs that can and will show if any hits weren't registered or gems went missing somehow. In those instances player would get their gems back.

Fix the issues BEFORE pushing out the events.

Johan -
07-26-2013, 04:09 PM
I'm getting tired and sick of this! Now we have server problems again, we lost our battles, because most of our guild members couldn't participate in our battles! Yesterday, the box event!! The eggs suddenly became " golden things" didn't count for eggs! No top250 rank for me!! While i was so close and spend a couple of hundred gems to reach it...all for nothing again.
Well, I don't know what to say anymore, I'm very disappointed !

It's not the competition who destroys this game, it's GREE themselves...

larrydavid
07-26-2013, 05:04 PM
gree, you suck balls.

kruppe
07-26-2013, 05:24 PM
Matching times are an issue we averaging 4 battles in 6 hours with declaring the second after the previous battle finishes. At that rate unlikely hit 45 and that is for a team that hasn't lost a battle.... ever

charlie0407
07-26-2013, 05:56 PM
guilds should be compensated for having to WAIT over 30 minutes and the screen being frozen

King Ben
07-26-2013, 05:58 PM
I like the way you put it, hasn't lost a battle ....... ever. Not many can make such claim. I would say your greatest risk is system screw up such that you were depraved of access in the final 24hrs. The only party that can make u fall seems to be Gree, ATM. Haha


Matching times are an issue we averaging 4 battles in 6 hours with declaring the second after the previous battle finishes. At that rate unlikely hit 45 and that is for a team that hasn't lost a battle.... ever

charlie0407
07-26-2013, 05:59 PM
took your company over a month to address my ticket for missing gems, and i still havnt recieved my 1500 gems im missing, your customer support is about as bad as OBAMACARE!!!! hand the compant back over to funzio, please and ty

itsaklayton
07-26-2013, 06:17 PM
It is 9:10 p.m. EDST, and I still am locked out of the game, which prevents not only my participation, but I am unable to purchase walls. I have only participated in one battle. We started at 3:15 and did not get our first match until 3:55, immediately declared at the conclusion, and since I initially logged in to the second battle, nothing would register, I received the connect to server errors, and since about 5:30 I no longer get even that much. I try to load the game and within 5 seconds I am kicked out. The game will not load at all. Now it is after 6:00 p.m. on the west coast and Gree's offices are closed. I hope someone is getting paid overtime to fix this issue. I am not the only member of my guild who is locked out. Sirius, please post an update.

Sirius
07-26-2013, 09:50 PM
Tossed the new reports of issues that you guys are reporting to the team. They are looking into it now. I will suggest to make sure you have the latest game version/data. Try restarting the game a few times as this will load up the newer data sets for folks.

TTKhub
07-26-2013, 10:27 PM
My guild has had the same issues with the war.when are we going to have a bug free game that we can enjoy playing? Will there be any compensation for guilds like mine who have lost valuable battle time?

Person
07-27-2013, 12:53 AM
took your company over a month to address my ticket for missing gems, and i still havnt recieved my 1500 gems im missing, your customer support is about as bad as OBAMACARE!!!! hand the compant back over to funzio, please and ty

That is the biggest compliment Gree received as of yet, comparing them to a brilliant idea which has been executed badly. But seems about right.

P4TR1C14N
07-27-2013, 01:24 AM
Matching times are an issue we averaging 4 battles in 6 hours with declaring the second after the previous battle finishes. At that rate unlikely hit 45 and that is for a team that hasn't lost a battle.... ever

Enough said... That would mean about 16*3 = 48 battles maximum.
So basically the prize is not reachable for non top3 guilds.

PS: I still got issues... my gems not back. And the ones that were left did dissappear also partially when i do a normal attack. Not funny that if you click attack, GREE decides to take 25 gems implicitly once and a while. No repsonse yet from gree support... ticket open for 10 hours now...

Dirt road Joe
07-27-2013, 01:35 AM
PS: I still got issues... my gems not back. And the ones that were left do dissappear also when i do a normal attack. Not funny that if you click attack, GREE decides to take 25 gems implicitly once and a while.
Yes... I hate having Gems automatically deducted(during wars). The only way I found to avoid this is to have the best connection possible. Basically, If you aren't sitting right under a Cell Tower or sitting next to a Wireless Router... Then Gree will use your "poor" Internet connection to suck your account of a few gem refills here and there. Hence the reason I have had 5 gems in my account for about a month now. I will no longer be purchasing said currency. Because if it was RL I would know I have 5$ in my Wallet. It doesn't just disappear, it STAYS right where I put it until I use it. But then again... If my wallet got stolen I would no longer have 5$... I guess they do relate to each other a bit. They are both BS and shouldn't ever happen. Well... I didn't get anywhere with this. I guess the only thing to take away is to keep your internet connection as best as possible and have a chain on your wallet to avoid getting it stolen.

Person
07-27-2013, 02:19 AM
Enough said... That would mean about 16*3 = 48 battles maximum.
So basically the prize is not reachable for non top3 guilds.

PS: I still got issues... my gems not back. And the ones that were left did dissappear also partially when i do a normal attack. Not funny that if you click attack, GREE decides to take 25 gems implicitly once and a while. No repsonse yet from gree support... ticket open for 10 hours now...

I am very hopeful to have Daleth in my inventory in 2 days, despite barely hanging in top 50.

candii
07-27-2013, 05:18 AM
we all understand programmers are working on the issue. can you let us know what will be done to compensate for the losses players suffered due to these issues? this is a timed event and lost time is therefore costly. it would be helpful to also post how the doubloon issue will be treated. is it unreasonable to request that you add some form of communication before making changes to timed events in general? you provide splash screens for gem sales that seem to work flawlessly. perhaps you could use this proven reliable technology and add splash screens for changes to events too. if this is unreasonable, it would be helpful for us to understand why this is not a good solution.

candii
07-27-2013, 05:23 AM
another idea is to communicate here on the forum before rolling out a change. it would also be a good idea to post the rewards for an LTQ prior to roll out. it seems more appropriate that this communication comes from gree, rather than making us drive blind until a thoughtful player posts what they have seen based on their progress. if a player can build a spreadsheet, why cant gree do this so that we have official information?

sousas
07-27-2013, 05:34 AM
another idea is to communicate here on the forum before rolling out a change. it would also be a good idea to post the rewards for an LTQ prior to roll out. it seems more appropriate that this communication comes from gree, rather than making us drive blind until a thoughtful player posts what they have seen based on their progress. if a player can build a spreadsheet, why cant gree do this so that we have official information?

Part of the fun of this game is having to handle with changes and take hard decisions fast.

It would be much easier to have such spreadsheet but the game would be much less fun.

Spazzer
07-27-2013, 05:45 AM
How is it possible that our guild guardian hasn't lost a fight yet but several of our members were attacked and we lost the battle? Guardian needs to be brought down for that and he has zero losses.

Dirt road Joe
07-27-2013, 05:54 AM
How is it possible that our guild guardian hasn't lost a fight yet but several of our members were attacked and we lost the battle? Guardian needs to be brought down for that and he has zero losses.
Your guardian can be taken out without ever losing a fight. If a rival member Mega attacks your DL and loses, it will take away half your DLs health. Then another rival member could Mega attack him and lose, yet still take him out. At that point, even though your DL never lost, he no longer offers protection for that battle because of rival members using 2 mega attacks or 10 regular attacks. This is just a game mechanic that makes it a little easier for everyone if you don't have the games strongest members in your guild.

candii
07-27-2013, 06:01 AM
Part of the fun of this game is having to handle with changes and take hard decisions fast.

It would be much easier to have such spreadsheet but the game would be much less fun.
I'm open to this point of view.
how do you "handle changes" if you aren't aware of them or know the implications?
how are you making decisions if you have no information to base them on?
what is different about an official spreadsheet from GREE vs. one from a player?

lets use the doubloons as an example.
how did you handle that change and what "hard decisions" did you make?
what information did you base your decisions on?

Jayson
07-27-2013, 06:47 AM
It's clear that everyone is wasting their breath. You all come here and complain about the problems, the admin post the same responses ( we are looking into it) nothing happens no compensation more bs answers. But yet you guys still spend tons of real money on this game and all gree can do is laugh their butts off. They really don't care what we all have to say or how we feel because they are still making a killing at our expense. The only way anything will EVER get done is if no one buys gems anymore, but that's not gonna happen so just take it as it comes and keep doing what your doing.

Spazzer
07-27-2013, 07:00 AM
Your guardian can be taken out without ever losing a fight. If a rival member Mega attacks your DL and loses, it will take away half your DLs health. Then another rival member could Mega attack him and lose, yet still take him out. At that point, even though your DL never lost, he no longer offers protection for that battle because of rival members using 2 mega attacks or 10 regular attacks. This is just a game mechanic that makes it a little easier for everyone if you don't have the games strongest members in your guild.

Thanks man appreciate the response. I wasn't sure if the mega attack or the 10 attacks will give the guardian a loss.

Person
07-27-2013, 07:55 AM
No one is stealing from anyone here. Technical issues happen and sometimes it takes time to fix them. The team is working as quickly as they can atm in getting the fixes out so everyone can get back to playing.

If anyone some how is missing gems PLEASE contact support so they can investigate. I do know for certain they have logs that can and will show if any hits weren't registered or gems went missing somehow. In those instances player would get their gems back.

This is an issue which keeps happening, so instead of just looking and it and saying, yes, that's a problem, why not stop wars till you're certain you fixed it. Extended ltq's will keep people happy for a while, and if all else fails you can just add a confirmation button to health refills with the actual confirm button in a different place than the refill health button.

Kjctnorris
07-27-2013, 09:31 AM
I'm open to this point of view.
how do you "handle changes" if you aren't aware of them or know the implications?
how are you making decisions if you have no information to base them on?
what is different about an official spreadsheet from GREE vs. one from a player?

lets use the doubloons as an example.
how did you handle that change and what "hard decisions" did you make?
what information did you base your decisions on?
This is the first time I've found the wars interesting since maybe the first one. It's actually brought some strategy back to the game. Also, this could be fun for not just the top guilds, but a well coordinated lower ranked guild could win this given the right coordination.

The doubloons is a warranted complaint however.

Shinazueli
07-27-2013, 01:18 PM
This is the first time I've found the wars interesting since maybe the first one. It's actually brought some strategy back to the game. Also, this could be fun for not just the top guilds, but a well coordinated lower ranked guild could win this given the right coordination.

The doubloons is a warranted complaint however.

The problem is its only strategy based for the top guilds. For the rest of us, it's unattainable. Completely. I'm surprised its even attainable for top25. But we will see how that works out on Monday. I'm still betting on < 5 guilds actually getting the unit.

Kjctnorris
07-27-2013, 01:21 PM
The problem is its only strategy based for the top guilds. For the rest of us, it's unattainable. Completely. I'm surprised its even attainable for top25. But we will see how that works out on Monday. I'm still betting on < 5 guilds actually getting the unit.
Even if you don't get to 45, there are still some decent prizes along the way. 28 wins gets you a 5500/7300 infantry unit.

Shinazueli
07-27-2013, 01:34 PM
Even if you don't get to 45, there are still some decent prizes along the way. 28 wins gets you a 5500/7300 infantry unit.

Most of us could throw the stats out the window, it's the energy regen that matters. Probably not to a top25 guild... But we're mostly free.

candii
07-27-2013, 02:42 PM
This is the first time I've found the wars interesting since maybe the first one. It's actually brought some strategy back to the game. Also, this could be fun for not just the top guilds, but a well coordinated lower ranked guild could win this given the right coordination.

The doubloons is a warranted complaint however.
I also find the concept interesting and exciting, and reasonable people can debate about how attainable it is or should be. the problem is in the execution. the clock started ticking before we even knew there was a new twist. considering how tight a guild needs to be coordinated and focused, around the clock, from beginning to end to have a shot at completing it, having a heads up to analyze, strategize, communicate to members, etc is critical. even that is all hypothetical and assumes the app functions properly. throw in the disaster, time-wasting roll out (matching issues, connection issues) at the beginning of the event and no forthcoming information other than "we are working to resolve," introducing the quest without advance notice has done nothing but cause confusion and disagreement, and killed morale.

Person
07-27-2013, 03:26 PM
Check your stats, they gave everyone an extra win to compensate for connection issues. Got that as an answer to a ticket at least, and it turned out to be true for us. Matching issues only seem to be a problem if you are way way stronger than the rest, so most likely only FUN RK and probably SB have real issues with that.

candii
07-27-2013, 05:49 PM
Matching issues only seem to be a problem if you are way way stronger than the rest, so most likely only FUN RK and probably SB have real issues with that.

where did you get this information? it is not correct. we are top 150 and had severe matching delays. I lost count of the exact delays, but my guild members started grumbling after 20 minutes of waiting for the first match. and then we had many members not able to log in at all for several hours. luckily we use an external chat app so we were able to communicate outside the game.

P4TR1C14N
07-28-2013, 05:08 AM
Not attainable for majority top25 guilds neither. Delay matching and you get matched against top teams so if youare not top3 you will lose regularly. Otherwise you werent top25 but top5 :)

KingKadiyala
07-28-2013, 06:05 AM
Thanks for your st up id update

E-I
07-28-2013, 06:14 AM
I enjoyed reading that. :)

KingKadiyala
07-28-2013, 06:15 AM
I enjoyed reading that.

Thanks for that..expecting atleast someone to read that :)

You know how frustrated to play such good game under such idi otic company handling it

candii
07-28-2013, 07:27 AM
can we please have an update on how the lost time and CP will be adjusted, given this is a timed event?

KM KAge
07-28-2013, 08:16 AM
can we please have an update on how the lost time and CP will be adjusted, given this is a timed event?

Update will likely be "better luck next time".

jonny0284
07-28-2013, 08:20 AM
Update will likely be "better luck next time".

Or, "We have forwarded this to our developers/programmers."

Person
07-28-2013, 09:30 AM
where did you get this information? it is not correct. we are top 150 and had severe matching delays. I lost count of the exact delays, but my guild members started grumbling after 20 minutes of waiting for the first match. and then we had many members not able to log in at all for several hours. luckily we use an external chat app so we were able to communicate outside the game. we lost about 1.5 hours for 40 matchups, that amounts to about 2-3 minutes per match up. We're around top 50, haven't had a matchup take longer than 5 minutes yet while I was awake.

sousas
07-28-2013, 11:21 AM
I'm open to this point of view.
how do you "handle changes" if you aren't aware of them or know the implications?
how are you making decisions if you have no information to base them on?
what is different about an official spreadsheet from GREE vs. one from a player?

lets use the doubloons as an example.
how did you handle that change and what "hard decisions" did you make?
what information did you base your decisions on?

Bugs and server problems, is on thing. They should not happen, period. (GREE do seems to have a different point of view)

But I see no problem in the new event being communicated like it was. It was a nice surprise, and did brought a new point of interest to a game that is mostly tap & collect, without much strategy.

About the spreadsheet, the one we have now results from a great group of dedicated players. If GREE gave us access to all information about LTQ, war, etc., people would have no need to come here to exchange ideas, and IMHO no need also to have some fun in between.

Guys like Tempus, the guys who wrote all those sitcky FAQs, would never been known, not to mention many others like
FUN members, Zenobia and the MC defenders of honour, etc. etc. etc.

Person
07-28-2013, 12:21 PM
Bugs and server problems, is on thing. They should not happen, period. (GREE do seems to have a different point of view)

But I see no problem in the new event being communicated like it was. It was a nice surprise, and did brought a new point of interest to a game that is mostly tap & collect, without much strategy.

About the spreadsheet, the one we have now results from a great group of dedicated players. If GREE gave us access to all information about LTQ, war, etc., people would have no need to come here to exchange ideas, and IMHO no need also to have some fun in between.

Guys like Tempus, the guys who wrote all those sitcky FAQs, would never been known, not to mention many others like
FUN members, Zenobia and the MC defenders of honour, etc. etc. etc. Zenobia and the MC defenders of honor, you mean the Murder of Crows? Half of them got banned :)

procsyzarc
07-28-2013, 12:55 PM
Dam this is going to be touch and go. We are tracking to end on 43-45 wins, one loss and we will probably miss it. The 2 and a half hours (or two matches )we lost at the start looks like it is actually going to screw us.

Person
07-28-2013, 01:04 PM
Dam this is going to be touch and go. We are tracking to end on 43-45 wins, one loss and we will probably miss it. The 2 and a half hours (or two matches )we lost at the start looks like it is actually going to screw us.

Oi, good luck Procsy! You wouldn't want me catching up to you now would you :p

[ARH] ELF
07-28-2013, 01:38 PM
I personally love the new twist on war. We came up with a new strategy in 5 minutes in officers chat. it is working well. 4 more wins and we are done.

Tojo
07-28-2013, 02:04 PM
Think simple strategy is to split guild into 1/3 and pay up for walls fight every battle.

Cxxxmm
07-28-2013, 07:16 PM
3 days later I get a - server error updating event data message

thanks for the love note gree

Miranda6900
07-28-2013, 11:17 PM
We are still having connectivity issues

l3lade2
07-29-2013, 01:38 AM
No one is stealing from anyone here. Technical issues happen and sometimes it takes time to fix them. The team is working as quickly as they can atm in getting the fixes out so everyone can get back to playing.

If anyone some how is missing gems PLEASE contact support so they can investigate. I do know for certain they have logs that can and will show if any hits weren't registered or gems went missing somehow. In those instances player would get their gems back.

Interesting, I had numerous problems last war of server errors and refills happening by magic, costing me gems. I sent in a ticket and got the following response back about 10 days later from "Stephen"; 'sorry, this is not a service we are offering at this time'?! All I said was reported the bug and asked what you intended to do about recredditing the gems, I assumed the service he was referring to was recredditing gems. Therefore I'm afraid your words are rather hollow in this instance Sirius.

I have been cost yet more gems again during this war with the same issue, I have sent another ticket in, I'm not sure why I bothered, I still haven't received anything back from the last war so I don't know why you suggest we keep sending them in.