View Full Version : Gold Doubloon????
Shluggy
07-25-2013, 06:57 PM
Just opened an egg box to find "congratulations! You have just received Gold Doubloon" Anyone know what this is? Can't find it as a unit or anything. I'm baffled!
NinjaHonu
07-25-2013, 06:59 PM
Just opened an egg box to find "congratulations! You have just received Gold Doubloon" Anyone know what this is? Can't find it as a unit or anything. I'm baffled!
yea! WTF me too! It didn't add anything to my egg count or units. WTF I wasted 40 gems to refill/Magic open and get that crap.
MaverickMunkey
07-25-2013, 07:04 PM
Same here and a number of others in my guild have had exactly the same.
Really annoyed as I was on 14, got a Wyrm Egg titled 'Gold Doubloon' and my total was still 14.
owe161
07-25-2013, 07:04 PM
snap. also got a screen that was blank that just said congratulations???????
LordIndy
07-25-2013, 07:06 PM
snap. also got a screen that was blank that just said congratulations???????
I just got the gold doubloon too and the blank screen before. Got the snapshot of the blank. I thought the gold doubloon was an egg till I saw it wasn't credited.
Elderly
07-25-2013, 07:10 PM
I also just opened a Gold Dubloon, I can't find it anywhere on my account though, and I was also not credited for an egg... Kinda not happy about spending to get nothing.
Nacon10
07-25-2013, 07:12 PM
opened a box to this gold nugget and it didn't count towards my egg total . has to be a glitch
dbailey30
07-25-2013, 07:14 PM
3 Gold Dublions for me...this sucks, one unit away from collecting all eight.
Gt4094rs
07-25-2013, 07:17 PM
Just got one too:(
War Eagle
07-25-2013, 07:21 PM
I just got one as well. Horrible timing, Gree. The event is winding down and my egg total will not increase.
Skyraiders
07-25-2013, 07:21 PM
This has happened to me as well I took a photo and sent ticket....I got both the blank screen and the gold doubloon as well. This is a huge glitch!! I don't know what to do ???. I am in the top 50 and there is a glitch......now what. Sirius/CJ......what's going on please!!
NinjaHonu
07-25-2013, 07:27 PM
http://i1363.photobucket.com/albums/r717/jasn55/IMG_2286_zpsb083d20b.png
Happened to me TWICE!!!!!!! I guess i'm stopping for now. I need 1 more unit too! I've spent over a mountain trying to get this unit and this is going to F me in the A!
taxman
07-25-2013, 08:11 PM
Can't figure out how to post the screen shots but got one pic of both.
Friggin pisses me off.
dbailey30
07-25-2013, 08:12 PM
I just received a Leaf Archer....ugh
Klassenr@hotmail.com
07-25-2013, 08:26 PM
OMMFG!!! This will be corrected or will be a turning point for me.. If i dont have an appropriate response to my ticket when i wake Itunes will have a multi-page thesis to decifer. This is Sesame Street level idiocracy.
taxman
07-25-2013, 08:32 PM
Maybe if I collect a set of 8 of them someone will come to my house and kick me in the groin.
King Ben
07-25-2013, 08:32 PM
I got 4 but sent a ticket. Should it not be counted as egg? The photo shown is the same egg!!! I am so not using any more gem until the issue is resolved ...
War Eagle
07-25-2013, 08:35 PM
OMMFG!!! This will be corrected or will be a turning point for me.. If i dont have an appropriate response to my ticket when i wake Itunes will have a multi-page thesis to decifer. This is Sesame Street level idiocracy.
Yeah I'm growing more pissed with each passing hour. A time-sensitive glitch like this deserves immediate attention, and that should include some sort of acknowledgement of the issue by Sirius or another mod. What's being done about this, Gree?
Vaevictis
07-25-2013, 08:45 PM
I got the blank reward earlier today, and just had the gold doubloon (egg icon). Neither actually rewarded anything to my character.
JoeDaddy
07-25-2013, 08:46 PM
OMMFG!!! This will be corrected or will be a turning point for me.. If i dont have an appropriate response to my ticket when i wake Itunes will have a multi-page thesis to decifer. This is Sesame Street level idiocracy.
How dare you insult Sesame Street by comparing them to Gree?!? Sesame Street taught developers and engineers wouldn't be tinkering around with stuff within the last few hours of a time based event... There better be some serious compensation for this as I'm sure there are MANY people (myself included) waiting on 1 last unit or just a few more eggs that won't get them now. My customers would never let me get away with constant ineptitude and subpar communications.
Customer Service is truly an oxymoron with Gree.
Klassenr@hotmail.com
07-25-2013, 08:54 PM
Customer Service is truly an oxymoron with Gree.
^This.... LMAO
NinjaHonu
07-25-2013, 09:44 PM
LMFAO..... I got another one. I am an idiot. I should just stop trying. Doesn't seem that GREE gives a f%#^k. If this doesn't get fixed or players with 1 unit to go that have spent a ton of gems don't get compensated I will be done with this game. Mods better not come on here and say "keep comments constructive" or some other BS. This $ht is ridiculous.
War Eagle
07-25-2013, 09:48 PM
Doesn't seem that GREE gives a f%#^k. If this doesn't get fixed or players with 1 unit to go that have spent a ton of gems don't get compensated I will be done with this game. Mods better not come on here and say "keep comments constructive" or some other BS. This $ht is ridiculous.
Agree 100%
This event is turning into one big joke.
Congrats at least to those who got the units they wanted BEFORE this happened. Looks like everyone else is out of luck.
pendentive
07-25-2013, 09:55 PM
This is very frustrating - especially when you open a box with GEMS.....Grrrrrrrrrrrr...........
:(
KAsean
07-25-2013, 10:27 PM
I thought the blank screen was just a replacement for the "better luck next time", instead "congrats you receive" NOTHING!!
Also won a couple (worthless) dablooms! Wtf.
Glad to know its not just me.
person123
07-25-2013, 10:32 PM
I had this happen to but much worse scenario. I used gems top reset timer. Then it opened and showed the screen of the ONE UNIT I NEEded for a split second and changed to the frickin doubloon.
Suarez7
07-25-2013, 10:35 PM
Its not even worth trying anymore. I got the dreaded doubloon three times in a row. Luckily i got all units already before this glitch appeared.
person123
07-25-2013, 10:36 PM
I really hate gree right now..
justsomedood5
07-25-2013, 10:44 PM
I had this happen to but much worse scenario. I used gems top reset timer. Then it opened and showed the screen of the ONE UNIT I NEEded for a split second and changed to the frickin doubloon.
You can still get all the units from opens. Gold doubloons are just a glitch for where you would have otherwise gotten an egg. It's an annoying glitch, but doesn't impact the collect 9 units.
Silent follower
07-25-2013, 10:53 PM
You can still get all the units from opens. Gold doubloons are just a glitch for where you would have otherwise gotten an egg. It's an annoying glitch, but doesn't impact the collect 9 units.
Yes, but I need one more egg to come to 10. Now when I get these Doubloons, I can't get my reward for collecting 10 of the eggs. Annoying even if the unit isn't very strong.
What about those of us that are trying to get the 25 egg prize of +100 army attack skill points?
8 useless doubloons now instead of eggs?
Are they really this stupid? Do they not even bother to test before they release something?
Am I really this stupid to keep trying?
Yes! apparently so.
:p
Ballss
07-25-2013, 11:54 PM
1 gold doubloon and one empty reward box :(
askljdhaf4
07-26-2013, 12:12 AM
24 eggs... 5 "gold doubloons"... so happy I at least got my 8 units almost 2 days ago, as I have since stopped using gems.. but common GREE(d), you're really gonna let this happen in the last 12 hours of an event?? wow...
Shinazueli
07-26-2013, 12:19 AM
Looks like they've transGREEssed by throwing another GREEnade into their code. Cute.
person123
07-26-2013, 12:29 AM
Wow nine hours in the event left and gree is just going to do this. I could have had a dark majesty if it wasnt for this...
justsomedood5
07-26-2013, 12:34 AM
Wow nine hours in the event left and gree is just going to do this. I could have had a dark majesty if it wasnt for this...
I agree it's an annoying glitch, but as I've already explained to you this has zero impact on your chances at the dark majesty. The gold doubloons replace eggs, not collect 9 units. You have the same odds of collecting the units as you did pre-glitch. If I were you I'd drop some gold.
person123
07-26-2013, 12:38 AM
Actually before this started happening, I was recieving nonstop units.
King Ben
07-26-2013, 01:00 AM
Unfortunately I have used quite a fair bit of gems today hoping to remain top 250. All have gone to naught and Gree mod has not even acknowledged this issue despite the many feedback here. Needless to say, I am pissed. Gree mod has always demanded that we be constructive. Here's one, acknowledge that the game has issue and given only 9hrs remaining, provide an hourly update.
Ratma2001
07-26-2013, 01:36 AM
Oh how my thoughts go out to all effected by this.... But as a side note I just can't stop laughing at the posts.....lucky I have what I wanted from this quest...and in thinking back when the same company changed the LTQ half way through cause of XP complaints...this has been quite another kick in players groins as the time goes on and true to form no word from the Mods or Support.
I feel your your pain and if you get compensated I will then go off about my treatment of the XP stuff up!
Person
07-26-2013, 01:48 AM
Suppose at least the next box event will have a pirate theme then :)
Atlas1234
07-26-2013, 02:03 AM
Well... I am on my third dobloon thing, thing is I am stuck on 10 eggs... sooo... I get a poisoned flail everytime (got 3 already)... Sounds good doesnt it? Problem is as this is an event unit (guessing only this time) it means people can think I have hacked as I have 3 units of something I should only have 1 GRRRRRRRRRRRRRR (and if this continues I will have more...)
Lady Freya
07-26-2013, 02:15 AM
I got a gold doubloon too. But it's green! What the heck is it for?
Billyfarmer
07-26-2013, 02:18 AM
I'm stuck on 10 also if only I was stuck on 25, would buy the mountain of gems then..... Well let's say I would be tougher with 20 or so forest dragons.
same here blank splash and gold doubloon and im at 7/8 this really sux...
Proprioc3ption
07-26-2013, 02:25 AM
I'm over the dodgy crap we pay good money for. It's becoming a joke!
Sirus cj ? Sometimes I think u guys should hire a public relation guru... When things get screwed up... U send this guru to take one two or more for the team. The guru's job : to have the courtesy to at the very least acknowledge the problem. No one is asking u to solve it in this instant....but we do want a solution and if necessary compensation.
I have had 5 of those green doubloon for 100 gems... U either give me the five eggs...or u give me back my gems.
I m at 12 eggs now ... 5 eggs would qualify me for a unit at 15.
I m after the majesty..so yes I'll still be using gems...but like I said I expect to be compensated.
Tigertiger55
07-26-2013, 02:40 AM
Anyone in the top 250 desperately chasing the top50 bonus? Check your attack skill (and bonuses) You've got it already ;)
Anyone in the top 50, this is your chance to double up.
Anyone in the top 250 desperately chasing the top50 bonus? Check your attack skill (and bonuses) You've got it already ;)
Anyone in the top 50, this is your chance to double up.
What r u talking about. I don't see anything changed. Gree now owes me 9 eggs or 180 gems.
Tigertiger55
07-26-2013, 03:00 AM
If you're top 250 then you have your 25 eggs already. Do you want me to spell it out?
Hmm perhaps u do have to spell it out ...coz I don't get your point.
U need 32 eggs to be in top 250. U would have already won the rewards for collecting 25 eggs.. Nice dragon.
Now u can't double up or triple anything seeing the counter for the egg has frozen. So if u r at 30 eggs, for now that is it even if u get another 100 eggs won't change anything coz the box event is screwed.
I should have received rewards war 15 eggs and 20 but I haven't...I had 12 eggs before the error started..
So tiger please do spell out wat are you saying coz I don't get it...wats your point?
King Ben
07-26-2013, 03:39 AM
The system error does not appear to affect every player equally. I have 31 eggs since this morning Asia time. I cannot get any egg despite using fair amount of gems. Over the same time I observed top 250 moves slowly from 29 to 31.
I conclude that some players can still add eggs (congrats on their good luck), I better not use any more gem going by my track record today, and I do not have a chance to try to stay in 250.
Tough luck and damn, I am paying to have such treatment. That's Gree !!!!
I'm on 30 eggs , was in top 250 , spent 500 gems and got 7 more eggs to confirm my position ,, BUT they are GOLD DOUBLOON EGGS , and I'm still at 30 , now I'm dropping out of top 250 ..
Do I still get the top 250 unit , or has GREE screwed me over ??
King Ben
07-26-2013, 03:41 AM
Btw, I have loads of expletives waiting to burst from my fing tips but I remember Gree mod has said that we need to be constructive. I shall restrain and be civilized with this poo ...........
King Ben
07-26-2013, 03:43 AM
Spent more than 500 gems today alone. I have 31 before spending the gem today and I think I have been royally screwed. Not sure about you though ....
I'm on 30 eggs , was in top 250 , spent 500 gems and got 7 more eggs to confirm my position ,, BUT they are GOLD DOUBLOON EGGS , and I'm still at 30 , now I'm dropping out of top 250 ..
Do I still get the top 250 unit , or has GREE screwed me over ??
hellhound604
07-26-2013, 03:44 AM
If you're top 250 then you have your 25 eggs already. Do you want me to spell it out?
Yes, and then you fall out of the top 250 because you keep on getting doubloons, and some others still seem to be getting normal eggs :(
P4TR1C14N
07-26-2013, 03:46 AM
I think it's now for me the moment to act suprised:
--> "Omg... an issue... this can't be... how could this happen...".
Now that i acted suprised, I think i need to be reassured that it's not a problem:
--> "Wow... that was some panic reaction. Luckily we got a message from GREE it's not a problem as they will fix it."
Pfew, it's not a problem. Now it's time to thank GREE for their fabulous reaction time and development efficiency:
--> "Dear Gree, You're the best. Never did we see such a good customer support and game development. You Rock"
Ok... we thanked GREE to make sure they realize they are doing a great job. Let's motivate the rest off the player base now for the upcoming war where all will run without issues as we're used to:
--> "To all... let's have a good war weekend. We are lucky we can fight every two weeks and we're so lucky such events always run flawless. This must be the best game ever".
To conclude: Was there a problem?
I think it's now for me the moment to act suprised:
--> "Omg... an issue... this can't be... how could this happen...".
Now that i acted suprised, I think i need to be reassured that it's not a problem:
--> "Wow... that was some panic reaction. Luckily we got a message from GREE it's not a problem as they will fix it."
Pfew, it's not a problem. Now it's time to thank GREE for their fabulous reaction time and development efficiency:
--> "Dear Gree, You're the best. Never did we see such a good customer support and game development. You Rock"
Ok... we thanked GREE to make sure they realize they are doing a great job. Let's motivate the rest off the player base now for the upcoming war where all will run without issues as we're used to:
--> "To all... let's have a good war weekend. We are lucky we can fight every two weeks and we're so lucky such events always run flawless. This must be the best game ever".
To conclude: Was there a problem?
Well captured a nasty cycle. I think I m step 2.
King Ben
07-26-2013, 03:57 AM
It is a never ending circle. No chance for nirvana .... Screwed by xp, screwed by eggs, what's next? A barbie doll? ;)
Well captured a nasty cycle. I think I m step 2.
jonny0284
07-26-2013, 04:05 AM
I think it's now for me the moment to act suprised:
--> "Omg... an issue... this can't be... how could this happen...".
Now that i acted suprised, I think i need to be reassured that it's not a problem:
--> "Wow... that was some panic reaction. Luckily we got a message from GREE it's not a problem as they will fix it."
Pfew, it's not a problem. Now it's time to thank GREE for their fabulous reaction time and development efficiency:
--> "Dear Gree, You're the best. Never did we see such a good customer support and game development. You Rock"
Ok... we thanked GREE to make sure they realize they are doing a great job. Let's motivate the rest off the player base now for the upcoming war where all will run without issues as we're used to:
--> "To all... let's have a good war weekend. We are lucky we can fight every two weeks and we're so lucky such events always run flawless. This must be the best game ever".
To conclude: Was there a problem?
There a couple of substeps and tweaks; but, you've hit the nail on the head.
The forum itself is a cycle.
Speaking highly of "new" event.
Speaking poorly of "new" events' flaws.
Speaking poorly of GREE.
Speaking poorly of other players who belittle the whiners.
GREE makes a statement.
Speaking highly of GREE for their "CS".
Speaking highly of anticipation for next "great" event.
Lather. Rinse. Repeat.
Jnsolberg
07-26-2013, 04:12 AM
I'm on 14 eggs, and have gotten 3 gold doubloons in the last 24 hours. I sent in a ticket, no reply yet. I am still getting some units and they are in my inventory. I just need the Floating Knight to win the Dark Majesty, so I'm stil using gems to open.
This is happening to many of my guild mates also.
Gree...another mess up?
Again?
Really?
No replies yet?
King Ben
07-26-2013, 04:13 AM
We should probably arrange a meet up and drown beers for the GreeNESS ....
Ratma2001
07-26-2013, 04:49 AM
I just can't see what everyone is winging about ? I got 12 eggs that's a dozen to fill an egg container , I made omletes and had a blast, got some of those Dubloons also cost me 120 gems , but never wanted the top prizes as usual if it looks to good to be true .....you know the rest...like last war ......Matched with a Guild then after 5 mins of full on gem usage ....opps what happened there...matched to an alternate guild...waste some more gems....follow the story...use gems lose gems...don't get gems back....like LTQ...huge XP ... Change ....bad luck they say....same as usual....fingered out solution...took all of 5 seconds....don't buy and use gems!
If the Hackers don't get you to waste them on worthless CP..Gree will take them and give you a phantom item in return that doesn't show up in anything...well worth the money!
Just keep spending gems...hence the 20% off sale
LordIndy
07-26-2013, 04:52 AM
...I just need the Floating Knight to win the Dark Majesty, so I'm stil using gems to open...
Then they don't see it as a problem.
We should probably arrange a meet up and drown beers for the GreeNESS ....
A terrible thing to do to beer. Don't drown them. Bring them to me and I will show you how to properly dispose of them.
Toddiekska
07-26-2013, 05:08 AM
Not sure if it will matter, but I just got a Gold Doubloons and it did count for my 15th. I was then awarded the prize for 15 eggs. Perhaps the glitch was fixed.
Edit: I take that back. I had last received a 15th egg and now when I get a doubloon it simply flashes that item again.
ZED MQ
07-26-2013, 05:36 AM
I am getting a skilled ranger (the reward unit for 5 eggs) each time I have a gold doubloon.
So far 3 doubloons = 3 rangers (on top of the first I got).
I don't know if this is working as intended or a glitch though.
Jnsolberg
07-26-2013, 05:45 AM
I used one more gem opening after my last post and got the Floating Knight and won the Dark Majesty!
I'm done with this event!
I hate box events!
hellhound604
07-26-2013, 05:46 AM
Not sure if it will matter, but I just got a Gold Doubloons and it did count for my 15th. I was then awarded the prize for 15 eggs. Perhaps the glitch was fixed.
Still doesn't help if you were in the top 250.... Still sitting with 31 eggs and 5 doubloons, and 1 outside the top 250, after being in it before the doubloons issue started.
I just can't see what everyone is winging about ? I got 12 eggs that's a dozen to fill an egg container , I made omletes and had a blast, got some of those Dubloons also cost me 120 gems , but never wanted the top prizes as usual if it looks to good to be true .....you know the rest...like last war ......Matched with a Guild then after 5 mins of full on gem usage ....opps what happened there...matched to an alternate guild...waste some more gems....follow the story...use gems lose gems...don't get gems back....like LTQ...huge XP ... Change ....bad luck they say....same as usual....fingered out solution...took all of 5 seconds....don't buy and use gems!
If the Hackers don't get you to waste them on worthless CP..Gree will take them and give you a phantom item in return that doesn't show up in anything...well worth the money!
Just keep spending gems...hence the 20% off sale
I m pretty sure gree is a law suit waiting to happen. I think I m gonna peruse it. I have read their disclaimer. Gd thing I ma lawyer.
JoeDaddy
07-26-2013, 05:51 AM
Someone is going to wake up this morning and put on some casual Friday clothes, probably enjoy a much lighter commute to work, and walk into a ever-loving sh!t storm when they get there.
I feel sorry for that person. Sort of. You pretty much brought this on yourselves.
This is the first time I can recall since the LTQ's etc began that there's been such a major bug within the last, waning hours of the event. You know, the time in which everyone makes a push towards the final prize. Way to really put your foot in it this time fellas.
As a business owner, I do understand that mistakes happen that are sometimes out of your control. But your paying customers spend quite a bit of money and do expect not only to be compensated adequately, but also to receive a certain level of customer service for their money. Why do people buy a Lexus instead of a Toyota? Customer Service is one of the top reasons. Step it up GREE. You're not Toyota, and you're quickly going to become Yugo if you don't.
As I said before, your paying customers want compensation for your errors. Your complete lack of communication only serves to compound our frustration and anger with you. It doesn't matter WHAT time the error occurred at, you have worldwide customers. Worldwide companies have people monitoring their channels of communications 24 hours a day to ensure their worldwide customers are serviced at ANY time of the day. An apology, while certainly necessary, isn't going to cut it this time. Your REPEATED errors and REPEATED apologies have worn thin. As I tell my 5 year old, "Sorry doesn't fix everything." Your compensation hopefully will equal the level of your customers frustration, or it will probably only escalate the problem further.
I predict that if it doesn't, then today's sh!t storm will probably be nothing compared to Monday when your bosses call you into the office and ask why this past weekends sales were so low? And all you should tell them is "We've alienated every one of our paying customers. We DO hope they come back though. We said sorry..."
Happy Friday GREE.
Jnsolberg
07-26-2013, 05:51 AM
I checked my inventory and I only have 1 Skilled Ranger.
My 3 gold doubloons were no help!
TheOracle
07-26-2013, 06:08 AM
Hey guys,
I'm having our engineers look into this right now. Apologies for any frustration this has caused you and thanks for your patience while we fix this.
Klassenr@hotmail.com
07-26-2013, 06:09 AM
@JoeDaddy.. Perfectly said!
Battle Mage
07-26-2013, 06:11 AM
Hey guys,
I'm having our engineers look into this right now. Apologies for any frustration this has caused you and thanks for your patience while we fix this.
Appreciated Oracle. As long as you understand that to 'fix this', you'll be crediting each player with their respective number of eggs (and the corresponding prizes) for each gold doubloon..... Anything else is not a fix.
Lord Moore
07-26-2013, 06:25 AM
Appreciated Oracle. As long as you understand that to 'fix this', you'll be crediting each player with their respective number of eggs (and the corresponding prizes) for each gold doubloon..... Anything else is not a fix.
This.........
King Ben
07-26-2013, 06:36 AM
Oracle,
Have just sent my third ticket to Gree support on the issue and my regret that the frustration led me to ignore your good company's plea to not send multiple tickets on the same problem. Timely engagement and response tend to minimize multiple tickets better.
With less than 3.5 hours remaining, I have absolute confidence that your good shop will be able to solve this to the satisfaction of everyone. I do ask that when you provide an update to this thread, please add some colors to how the damages caused by this error of yours would be addressed.
Hey guys,
I'm having our engineers look into this right now. Apologies for any frustration this has caused you and thanks for your patience while we fix this.
The Good Doctor
07-26-2013, 06:46 AM
There a couple of substeps and tweaks; but, you've hit the nail on the head.
The forum itself is a cycle.
Speaking highly of "new" event.
Speaking poorly of "new" events' flaws.
Speaking poorly of GREE.
Speaking poorly of other players who belittle the whiners.
GREE makes a statement.
Speaking highly of GREE for their "CS".
Speaking highly of anticipation for next "great" event.
Lather. Rinse. Repeat.
Jonny, The only change I would make to your assessment is change 'Repeat' to 'Regurgitate'
larrydavid
07-26-2013, 07:22 AM
response from Gree:
"Thank you for the reporting this issue to us. We are aware of this issue with players receiving Gold Doubloons which do not contribute to the event item count instead of Wyrm Eggs in the Hide Scale event. Our engineers are currently working on a fix and we apologize for any frustration this has caused you. Thank you for your patience and understanding and we will have this issue resolved as soon as possible."
Valsuvious
07-26-2013, 07:34 AM
I've needed one more egg for 25 for two days now. Going to bite the bullet and try to get the last one. Had been holding out that this problem would be fixed before the event ended but its not looking good
Valid or
07-26-2013, 07:46 AM
Appreciated Oracle. As long as you understand that to 'fix this', you'll be crediting each player with their respective number of eggs (and the corresponding prizes) for each gold doubloon..... Anything else is not a fix.
I am sure oracle know this is what we want after reading the tread, but what happens in response to this is up to the management, we tend to forget at times the people we talk to from gree are just employees and have very little power on how to compensate us for issues like this. But they are the obvious target for our frustrations.
For those of you who lost gems I feel for you. I got lucky and got my empty and doubloon from using gold to open.
So to credit gems, they will prob need more than just what's hear in the forum thread. They do track gem usage, so I would say open a support ticket if not already done.
The rest of us, well will wait till we hear what gree will do for us.
I think it is unlikely they will credit units we might have gotten. While this is prob cheaper for gree, are they going to credit everyone with the reward units? Prob not as not everyone had the issue,a lot of us yes.
From a programming aspect I can understand wht happened, they were rushed to get the code out and as a result they used a template from a old or new unused box event and altered the code where it was needed to fit what they were asked to do, but very little testing before it went live, and then we all had issues. This is not uncommon and happens in all games from time to time, but I bet someone in development did tell the management we can't do what you are asking without problems in such a short time frame.
So nows a waiting game to see what the management will do to compensate us for all our issues that came from them rushing the ltq's to change the weekend the war takes place on.
Thank you for the acknowledgement.
In total I now have 10 doubloon. My base was 12. Total 22 eggs. Either give my 2 units frm reward 15 and 20, or return my gems. Simple fix.
Simple to say..not sure if correcting the source code is as easy...
I ma lawyer not a programmer/engineer.
I got a dozen or so wyrm eggs before I got my first "gold doubloon". I've been playing/opening boxes regularly all week and got my first doubloon yesterday. So it was working at first, but not now. Everything else about the event and box opening seems to be working, all except that eggs are now doubloons that go nowhere.
Since I know nothing about programming, I'm wondering if there is a way for them to track how many "doubloons" a person has received. The first time I got one, I checked to see if it was just called the wrong thing but still coded to add to my wyrm egg stash. Of course, it wasn't. I checked to see if it was anywhere else -- like in my "loot" screen maybe. It wasn't. So... I dunno if there is a way to track how many doubloons a person has opened, but I sure hope so! If so, then it'd be easy enough to replace them with the eggs and people could get their units no problem.
I was using gems to open boxes and reset timers at first, but obviously I'm not gonna continue doing that while the thing is broken. If I was sure that all my "doubloons" would eventually be credited as eggs, I'd just go on like I had been. But without knowing that, I've stopped. This means I'm losing time and chances to earn units as the event winds down. Extending the event by the number of days it takes to fix this problem might be an appropriate partial solution.
echus14
07-26-2013, 08:40 AM
@Oracle
Whatever happens, please ensure that GREE honors these gold doubloons as Wyrm eggs. Players have been forking out gems for this and many were doing so to get the 25 egg unit. If GREE has caused a glitch and the players are left in the dark about what to do, they will naturally continue trying on the basis that the gold doubloons should count. It isn't the players' fault. GREE needs to do both the sensible and right thing here.
Icecauldron
07-26-2013, 09:11 AM
I experienced the same problem, got the egg couple of times but does not add to the counter, just wondering what is Gree going to do about it? Wrote in to support about the glitch.
Skyraiders
07-26-2013, 09:19 AM
Ok so i have been getting gold doubloons.....it does not show that i recieved eggs in the counter but it does show on the leader board. The only way i could tell i was getting credit for them was to keep refreshing the Leader board. Since i am in the top 50 it has not been a problem to see if i got credit.....but if your in the middle of the pack and cant see your name then this could be a problem.
MaverickMunkey
07-26-2013, 09:37 AM
Hey guys,
I'm having our engineers look into this right now. Apologies for any frustration this has caused you and thanks for your patience while we fix this.
It is all very well that you are going to look into the issue but I had 14 eggs before the Gold Doubloons started. I have received 3 blanks and 2 Gold Doubloons/Green Eggs since and haven't got the 15 egg unit. Also am missing one of the collect 8 and one of the blanks could have been my missing unit. What are you going to do to rectify this?
Or will I receive the standard Gree response?
Valid or
07-26-2013, 10:57 AM
It is all very well that you are going to look into the issue but I had 14 eggs before the Gold Doubloons started. I have received 3 blanks and 2 Gold Doubloons/Green Eggs since and haven't got the 15 egg unit. Also am missing one of the collect 8 and one of the blanks could have been my missing unit. What are you going to do to rectify this?
Or will I receive the standard Gree response?
Most likely if you used gems, open a support ticket about the gems(they track gem usage) and you should get your gems back sooner or latter. As for them giving out units or eggs to replace the blank or doubloon, I don't think so. Might be cheaper for them, but I don't think they track things like that, to know who had issues and who's just trying to get free units by saying they had issues.
minae
07-26-2013, 11:03 AM
Spent 600 gems to get the last unit for dark majesty, at first when i got the empty and the doubloon i thought it was just a "fake egg" .. after numerous of them, well, i just hope they credit out and egg us up for the units we are eligable for .. :)
echus14
07-26-2013, 11:34 AM
What the hell. No email response but they closed my ticket??? And someone in the Top 50 is saying that his Fake eggs did count on the leaderboard but not for those off the leaderboard? What nonsense is this???
Sirius
07-26-2013, 11:44 AM
Greetings Folks,
As Oracle has stated our teams are on the issue and working quickly to get this resolved. We should have more updates shortly on this matter.
We do apologize for this and we do appreciate everyone's patience in this.
War Eagle
07-26-2013, 11:49 AM
Greetings Folks,
As Oracle has stated our teams are on the issue and working quickly to get this resolved. We should have more updates shortly on this matter.
We do apologize for this and we do appreciate everyone's patience in this.
Appreciate the update, but it would have been nice to have gotten this resolved BEFORE the event actually ended.
Tigertiger55
07-26-2013, 12:25 PM
What I was *failing to allude to is that the drop for 25 eggs - Forest Guardian carries the same bonus as the reward for a Top 50 place. A Gree screw up? I don't know. I have the bonus yet finished outside the top 250. There, I spelled it out
Polto
07-26-2013, 01:54 PM
That really sucks. Spent 650 gems in lat 10 hour of the event with hope of getting last unit needed for Majesty. Did not got my unit but only 5 units I already had and at least 10 of these useless gold doubloons...that really suck Gree.....
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