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View Full Version : If I do a clean upgrade to iOS 7 on my current phone can I get my game back?



clinty76
07-24-2013, 01:40 PM
I was just wondering if I completely wipe and restore my phone or completely wipe and upgrade to iOS 7, will I lose my game and all my stats?

I have a dev account, but have been putting off upgrading because I don't want to lose my game.

candyson
07-24-2013, 01:42 PM
Are you saying that you're doing a software update or a factory reset then updating? If it's the first, you should be fine. Second will delete any data unless you back it up on Icloud for a transfer.

clinty76
07-24-2013, 01:52 PM
Ok, so if I reset my phone to factory then I will lose all my Modern War data?

candyson
07-24-2013, 01:54 PM
Ok, so if I reset my phone to factory then I will lose all my Modern War data?
You would have to contact support, and it may take up to a few weeks to get your profile back.

PITA4PRES
07-24-2013, 03:22 PM
Make sure you have your UDID, player ID, funzion id and level number ready to send to support and anything else you think might be helpful to identify you. It seems that the more information you can provide them about your game, the faster they tend to be about getting it transferred or restored.