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View Full Version : Can't access faction and I'm the leader



syltaylor
07-23-2013, 07:54 PM
I went to enter my faction and it said I'm not in a faction. My husband who is in it too can get in and I still show as leader. I have tried to apply and him let me in.it failed.restoring my phone or deleting game also failed. So far we have one other member with exactly the same issue. Gree please fix this. Anyone else suddenly find they suddenly seem to have no faction? This has happened in the last few hrs

Fkof
07-23-2013, 08:01 PM
Same issue here...Greeds magic abounds!

syltaylor
07-23-2013, 08:05 PM
I sent a ticket but we know how slow that can be. Hopefully they notice the post here. If you think you got wrongfully booted in the last few hrs you might be having this issue.

candyson
07-23-2013, 08:10 PM
I thought Gree fixed this issue. I last saw it about 6 months ago.

thunder
07-23-2013, 08:28 PM
Im glad others having problem i thought i was kicked out of my faction

Giedrybe
07-23-2013, 11:14 PM
It looks something is wrong again. One of our members has informed me about same problem. I see him in faction, but he does not. So I have him right now in member list and in request list at the same time.

It happened in last 8 hours. So looks like it is a new glitch.

Foobar
07-23-2013, 11:24 PM
Myself and another faction member are having this exact same problem. The faction sees us on the roster, but we do not show as being in a faction.

Pro
07-23-2013, 11:26 PM
Have a freind having same issue.

Screwloose
07-23-2013, 11:39 PM
Same issue, I'm also faction leader and can't access faction, brilliant!!

syltaylor
07-24-2013, 12:49 AM
What I did so my members would not think they got booted was I went down the member list using another acct and post about the issue to all of them and that if they could not get in they were not booted. It's just an idea but it may stop them from thinking they were wrongfully booted and help identify who's having the problem.

GeoffW
07-24-2013, 01:07 AM
Same thing has happened to me. I am leader of my faction and others tell me I am still listed, but game tells me I am not in a faction.

Gringo
07-24-2013, 01:16 AM
I cant rejoin my old faction! Every time i submit request it says cannot connect to server!
For the love of God sort this game once and for all.

Blueridge
07-24-2013, 03:13 AM
It's got me too can't see the faction buy they say I'm still there this is very frustrating sent ticket but haven't got response

WI(AusNz)
07-24-2013, 04:09 AM
I cant rejoin my old faction! Every time i submit request it says cannot connect to server!
For the love of God sort this game once and for all.
Same issue and message. Glad it's not just me. My faction can see me in the faction but my profile I'm not in a faction. I noticed it only 4 hours ago. :(

Giedrybe
07-24-2013, 04:19 AM
I just can confirm that at least two of our members had the issue - I removed them from members, they reapplied and rejoined without further problems. Hope you guys get support from Gree in short term.

keeskiller
07-24-2013, 05:00 AM
i havve some inactivity from a few members but didn't receive this kind of messages.. strange. Any new news yet?

syltaylor
07-24-2013, 06:16 AM
Hey gree you really need to fix this!!

Area51z
07-24-2013, 06:41 AM
We have had 3 affected so far. The leader had to officially boot them before we could get them back on through the invite list. Would not work obviously for faction leaders. Hang in there.

Screwloose
07-24-2013, 07:21 AM
If anyone finds away around getting back in if you are a faction leader, please post back here how you did it.

I have a feeling it will be when Gree fixes it but just incase, thanks.

Gemma UKU
07-24-2013, 07:31 AM
Yeah I have had the exact same issue this morning, I went on to the game as usual and went to into the faction and it wouldn't let me it said to join a faction or create one, so I assumed I got booted but my husband is in the same faction as me and im still in there. This is so frustrating they are always messing everything up, and to top it all off i have lost my units we had from the war just gone, so not happy and want it sorted asap.

Screwloose
07-24-2013, 07:51 AM
Has anyone tried uninstall and reinstall app?

west coast girl
07-24-2013, 07:57 AM
Same happened in our faction. Thankfully it has not happened to our leader. Uninstall and reinstall did not help the members out. Hopefully gree gets this fixed quickly. People will think they got booted when they didn't.

Screwloose
07-24-2013, 08:41 AM
Has anyone had a response at all?

Either seen one on the forum or an answer to your ticket?

Captain Steelman
07-24-2013, 08:52 AM
I cant rejoin my old faction! Every time i submit request it says cannot connect to server!
For the love of God sort this game once and for all.

My faction have the same problem.... We got tons of new players coming in but all they get is the "can not connect to server" screen.... I will now invite them instead and see if it works...

Foobar
07-24-2013, 09:26 AM
Yes, it would be nice to get an OFFICIAL response from Gree in this thread. When I developer doesn't not respond it means they are in "bunker mode" (hiding from the community) and don't have a clue how to fix it.

Maverick0073
07-24-2013, 09:34 AM
Have the same problem, I was so pissed off, I sent some very nasty messages to some members saying after all I had contributed then they kicked me. then went and sent off a few applications to new factions....I should have checked here first...my bad. Thanks gree for putting me in this position.

Reaper*7
07-24-2013, 09:35 AM
I'm having the same problem I hope this gets fixes b4 war

Maverick0073
07-24-2013, 09:50 AM
I wish I could write a comment on the description of "what's new "
V3.7.3.3
BUG FIX- fixed issue where some buttons became unresponsive during lockbox events AND THEN ****ED UP A WHOLE LOT OF PLAYERS BY KICKING THEM OUT OF THIER FACTIONS ....AND MORE BUGS INTRODUCED.

Blueridge
07-24-2013, 10:00 AM
Still waiting at least we had outside comm to my faction who said my name was still on the member list

RoseByAnyOtherName
07-24-2013, 10:17 AM
My faction has the same issue too, luckily not the leader.

Maverick0073
07-24-2013, 10:42 AM
**** YOU GREE...I WAS JUST TAKEN FOR 9000000 and the ****er would never have been able to beat me had I had my faction bonuses..... FIX THIS BULL **** YOU USELESS PROGRAMMERS SHOULD BE SHOT

HaterzGonnaHate
07-24-2013, 11:19 AM
I'm the defensive leader and happen to me, I'm connected to chat forum so I contacted the leader to remove me. After I was removed, sent in new request and she accepted me back. If your not in a chat, find a member on your allies list and let them know and see if they can tell the leader to reset you.

Hope this helps!

mrskll
07-24-2013, 11:26 AM
This has happened today to one of our members, and like everyone else, we can still see him in the faction and his donation log has not reset, its like he is still there but he shows he is not in a faction...we have accepted him twice already but has not worked, he to has sent a GREE ticket in!

syltaylor
07-24-2013, 11:31 AM
this is really making me mad we havent heard anything yet. I have done everything short of permanently deleting my game. this is the slowest response ive seen on here and still havent heard on my ticket.

thunder
07-24-2013, 11:40 AM
Im losing a lot of in game cash since i dont have the 30 percent extra for faction. Gree let us know what is going on. Are u working on it?

Jerle
07-24-2013, 12:58 PM
We've fixed the problem - most accounts should go back to normal right away. For those that didn't, our CS team is working on repairs and that should be finished soon. You can also fix it by leaving/rejoining as was mentioned.

mrskll
07-24-2013, 01:07 PM
Well then why cant you fix the female avatar hair!

syltaylor
07-24-2013, 01:35 PM
mine is still broke

Screwloose
07-24-2013, 01:38 PM
Mines broke too.

GeoffW
07-24-2013, 01:59 PM
Yes I received a response from Gree to my ticket. Basically said leave and rejoin. Only wish I could but how am I supposed to do that when I am the leader and cannot access the faction? Obviously didnt read the problem description.
In the mean time I am nearly 50k down on defence stats and 25% down on income.

syltaylor
07-24-2013, 02:04 PM
havent got a response at all yet but im in the same boat. when your the leader its not an option

syltaylor
07-24-2013, 06:09 PM
Bump is there an era yet. Nobody I know of with this issue is able to get in yet

Pro
07-24-2013, 08:52 PM
Still messed up from what I hear.

Jasmiller
07-24-2013, 09:11 PM
Me too fellas. This sucks. My teammates show me in the faction still but I can't do squat. Put a ticket in yesterday. ..........nothing

Area51z
07-25-2013, 12:10 AM
Well then why cant you fix the female avatar hair!
Bwahahahaha. Yup.

Screwloose
07-25-2013, 12:27 AM
Still no response to tickets, still can't access faction, and no I can't leave an re-apply, I'm the leader and we are full!!

fils
07-25-2013, 05:37 AM
@Gree

When do you estimate to have a solution to solve this situation for faction leaders? Our leader cannot access our faction and officers can't boot him in order to apply your workaround (which is not the best ever since if we boot someone all the donation log is erased...).

Please give us an estimate in order for us to be able to plan members additions and removals accordingly.

Tournai
07-25-2013, 07:52 AM
I already had 2 faction members that can not enter the faction!

thunder
07-25-2013, 10:22 AM
When is this going to be fixed gree?

Screwloose
07-25-2013, 01:54 PM
The silence is deafening!!

thunder
07-25-2013, 02:01 PM
It happened with the last data push gree so go back anf fix it please

MugsMom
07-25-2013, 02:04 PM
I had two teammates that could not access our faction. I resolved the issue by removing them and had them reapply to the faction. I didn't realized that this issue happened before, Gree come on folks, why so many glitches?

MugsMom
Lady MaMa Faction
Ranked 101 BfP
Ranked 105 BfA

GeoffW
07-26-2013, 03:47 AM
Still waiting to get back into my faction
As leader there is nothing I or my team members can do to remove me and let me re apply.
Come on Gree, my faction is stuck without a leader and cannot remove members or accept noew ones as we are full.
I am losing 25% income boost and around 50k in defence stats. Loss if income very galling with the new limited time building to play for.

krazykilla
07-26-2013, 07:55 AM
i know a few others that are having this problem