Great response by Gree Customer Support

[Lurker]

I fat fingered and made an unintended & costly (for me) gold error - sent a ticket into Gree customer support explaining the mistake and requesting assistance. In less than 3 days, Gree resolved the issue to my full satisfaction.

And, no. It didn't involve multiple emails or automated ticket closure.

I really appreciate the prompt and efficient customer support from the Gree team here - I know they get a lot of grief here for extended times. Just posting this experience to acknowledge that they do get it right several times.

A&F, Sirius, the unnamed super mod (whoever you are), please convey this acknowledgement on the forum to your Support team.

[MattThomas08]

Gree seems to be a pretty good about refunding gold. I think it's because they don't want people going to iTunes for refunds, but they usually do a pretty good job on those.

[(CCK) Cam]

Gree has been keeping on top of things lately.:D:D

[Smoothie]

Not for me.. Got charged double to complete a nightclub build and they emailed back asking for screenshot proof! Am I supposed to screenshot everything? Not heard back for 8 days now.

[(CCK) Cam]

Not for me.. Got charged double to complete a nightclub build and they emailed back asking for screenshot proof! Am I supposed to screenshot everything? Not heard back for 8 days now.Not everything, maybe you are trying to get 40 million for free.

[Smoothie]

Haha.. No. It was 125 gold to finish and it took 250.. I know it's not much but I'd still like it back.

[TZora]

And, no. It did involve multiple emails or automated ticket closure.
i guess, u meant to say, "And no. It didn't involve multiple emails or automated ticket closure."

[Lurker]

You're right, I did mean to say that.

[wa7sh]

I fat fingered and made an unintended & costly (for me) gold error - sent a ticket into Gree customer support explaining the mistake and requesting assistance. In less than 3 days, Gree resolved the issue to my full satisfaction.

And, no. It didn't involve multiple emails or automated ticket closure.

I really appreciate the prompt and efficient customer support from the Gree team here - I know they get a lot of grief here for extended times. Just posting this experience to acknowledge that they do get it right several times.

A&F, Sirius, the unnamed super mod (whoever you are), please convey this acknowledgement on the forum to your Support team.

is there by any chance, you work for gree?

[Emperor886]

I fat fingered and made an unintended & costly (for me) gold error - sent a ticket into Gree customer support explaining the mistake and requesting assistance. In less than 3 days, Gree resolved the issue to my full satisfaction.

And, no. It didn't involve multiple emails or automated ticket closure.

I really appreciate the prompt and efficient customer support from the Gree team here - I know they get a lot of grief here for extended times. Just posting this experience to acknowledge that they do get it right several times.

A&F, Sirius, the unnamed super mod (whoever you are), please convey this acknowledgement on the forum to your Support team.

I have had this exact same experience - thrice now. Gree, to be honest, has never given me any issues with tickets I've sent in. I'm very appreciative of them, they have done a great job in dealing with me.

[Lurker]

Why don't you stick to lying, cheating, and photoshop faking - i.e., the only things you're really good at.

Poser.

[wa7sh]

Why don't you stick to lying, cheating, and photoshop faking - i.e., the only things you're really good at.

Poser.
hehehehehe, another fan full with the jealousy, how about a trained guard dog.. YOU CANT HAVE IT!

[(CCK) Cam]

hehehehehe, another fan full with the jealousy, how about a trained guard dog.. YOU CANT HAVE IT!lol, everyone knows u just photoshopped your score

[wa7sh]

lol, everyone knows u just photoshopped your score

Everyone is wrong :)

[Lurker]

You're still a liar and a cheat.

[wa7sh]

You're still a liar and a cheat.
proof?...?

[Lurker]

Your wa7sh the second account's posting history. And you were unmasked with this account as well.

Begone troll.


proof?...?

[wa7sh]

your wa7sh the second account's posting history. And you were unmasked with this account as well.

Begone troll.

links??????

[BigMoney]

I sent in a ticket the other day about some cheaters, and I got a response about how they fixed a bug in the code dealing with mafia size.

[Smoothie]

Wa7sh.. I'm not suggesting anything here but.. How did you get 2,924,194 points from only 2928 wins? The last battle I scored just under 700k and I had to win nearly 2k fights for that.

[(CCK) Cam]

I sent in a ticket the other day about some cheaters, and I got a response about how they fixed a bug in the code dealing with mafia size.Same here.

[Aid]

Hey wa7sh, maybe pull out a calculator, my calculator shows about 1000 points per win...does seem photoshop assisted your score

[(CCK) Cam]

Hey wa7sh, maybe pull out a calculator, my calculator shows about 1000 points per win...does seem photoshop assisted your scorelol, i just used paper, but thats the answer i got too

[hawkeye_9]

I sent in a ticket the other day about some cheaters, and I got a response about how they fixed a bug in the code dealing with mafia size.

Sounds about right. That's what most cheaters are after really, assembling armies of henchmen/inflating their mafia totals

[Aid]

lol, i just used paper, but thats the answer i got too


Sitting outside with iPad, mental math didn't add up...but wanted to be fair and double check

[Lurker]

Go find your own links. If you want me to post your sordid history so that you can be convinced, you're much more delusional than originally thought. I'd recommend clinical treatment and a long spell in your local mental asylum.


links??????

[Project Phoenix]

What does it take to be able to start a thread? This is so annoying. I have beyond 10 posts, still can't start a thread.

No, I am not a newbie, I just need a new forum account due to syn considerations.

[Enforcer]

2,924,194 not 2924194

[dr007]

Gree support does well once in a while. Most times, support is the biggest reason players complain about the game. The worse part is the inconsistency! You would think support would bend overbackwards as we continue to pay to play a broken game!

[wa7sh]

Wa7sh.. I'm not suggesting anything here but.. How did you get 2,924,194 points from only 2928 wins? The last battle I scored just under 700k and I had to win nearly 2k fights for that.

Thats a secret between me and myself :D

[wa7sh]

Go find your own links. If you want me to post your sordid history so that you can be convinced, you're much more delusional than originally thought. I'd recommend clinical treatment and a long spell in your local mental asylum.
hey, take your jealousy out on your 30k def rivals w'll ya. And yes you have no proof. ''A mans success is a mans history''

[wa7sh]

What does it take to be able to start a thread? This is so annoying. I have beyond 10 posts, still can't start a thread.

No, I am not a newbie, I just need a new forum account due to syn considerations.
its 15 my friend.

[Project Phoenix]

Even at 16 it wasn't having it, so cooling it and waiting for a while and there it was.

So I am done spamming now, lol

[wa7sh]

Even at 16 it wasn't having it, so cooling it and waiting for a while and there it was.

So I am done spamming now, lol
why did you start a new account anyway?

[Project Phoenix]

I got a 'recruitment' thread going; I am in the process of getting something going I'd rather do a little covertly. Much more out of respect than personal worry. No need to create upheaval if something does not materialize.

[itsshooter]

Hilarious I had an issue where it said the transaction didn't go through and to try again later. Did it one more time said it again and still got charged for it. Three weeks and 17 emails later and the issue is still not resolved

[jopdermod]

Wa7sh.. I'm not suggesting anything here but.. How did you get 2,924,194 points from only 2928 wins? The last battle I scored just under 700k and I had to win nearly 2k fights for that.

Yeah, I want 1000 influence points a hit as well .. lol .. OH wait, not possible .. damn.

[Project Phoenix]

Yeah, I want 1000 influence points a hit as well .. lol .. OH wait, not possible .. damn.


What is the max? My best to date is 538

[Aid]

why did you start a new account anyway?

Just go away, or at least learn how to photoshop commas....come on, two lousy commas to make of at least look accurate..upgrade to photoshop professional..they allow commas

[wa7sh]

Just go away, or at least learn how to photoshop commas....come on, two lousy commas to make of at least look accurate..upgrade to photoshop professional..they allow commas
wtf are you on mate?

[Aid]

wtf are you on mate?
Not your mate and not on anything. But I see you removed your wonderful screenshot of the best score ever

[wa7sh]

Not your mate and not on anything. But I see you removed your wonderful screenshot of the best score ever
did not want to cause chaos from the jealousy. ill take a pic from the this war.