PDA

View Full Version : Purchased Gems and got Cash



Huskersole13
06-28-2013, 07:58 PM
I purchased a vault of Gems during the current 40% off sale and I got cash. I reached out to Gree. Anyone have this happen before? What do I do with the cash I got? Thanks

ELVIS2K13
06-28-2013, 08:05 PM
this has happend to me a couple times before , whats your in game name and level

Huskersole13
06-28-2013, 08:15 PM
So what did you do?

jonny0284
06-28-2013, 08:18 PM
this has happend to me a couple times before , whats your in game name and level

You gonna scout out? Or put the word out to your Guildmates?

Huskersole13
06-28-2013, 08:19 PM
Exactly! That's why I didn't give out my info. Just looking for some advice.

Carbonstereoxide
06-28-2013, 09:01 PM
this has happend to me a couple times before , whats your in game name and level

Lol Nacon10,play nice!😜

Sm6wet
06-29-2013, 04:06 AM
I had this happen too. Bought 1500 gems but got the cash. It all got stolen too of course.

Totalwar
06-29-2013, 04:37 AM
this happen to me but was my mistake as I was tired and press wrong button by mistake. I sent a support ticket to Gree but they said because I spent the gold there is no chance of me getting games instead. So best advice buddy is to leave the gold where it is and take a screen shot and send a support ticket to Gree.Of everyone going to have a field day withyour over vault but there nothing you can do but leave it there.

S, Mar 19 19:30 (PDT):
Hello
Thanks for the message.

I am unable to credit you the gems once the gold has all been spent.

I apologize for the inconvenience this may have caused.

Regards,

S



--------------------------------------------------------------------------------

, Mar 18 08:28 (PDT):
Describe the issue here...

Dear Gree

I wanted to buy 2 mountains of gems but I made a mistake with the first one I bought.I bought a mountain of gold instead.There no way I could leave as all the gold would be gone in a day.please could you help me out I know it my silly mistake but could kind and give the credit of 1500 gems that I wanted in the first place.Thanks for your help in this matter.

Huskersole13
06-29-2013, 06:08 AM
How long did it take for them to reach out to you?

Totalwar
06-29-2013, 07:21 AM
If you look it is dated but from start to finish a day.

Huskersole13
06-29-2013, 10:06 AM
Thanks bud! Sorry, didnt even notice the date. I've lucked out so far with no one raiding me.