Reimbursement for down time?????

[warrends]

I am now able to connect as of 7:30 p.m. US east coast time. Luckily I didn't spend any money on this event ... yet. But many others did and they lost in-game money as well as gold, which is REAL money. And we all lost an hour or so of game time, which equates to one less boss that we could have all beaten, not to mention whatever else everyone was working on.

GREE - What compensation will you be giving us in the name of good customer service? Something more than "Oh we're sorry" I hope. This is how your company can easily stand out from the rest --- not only make everyone whole again, but give us all something EXTRA. Nobody does that. But it's the best PR you can possibly do.

I'm waiting to see what you will do. I honestly expect absolutely nothing, just like every other gaming company out there who shows no respect for their customers, and especially their paying customers (I do buy gold). So let's see if you can do better.

[Chris_]

I had just spent 20 gold to replenish my energy for the LTQ.
Wish I would have waited 5 min. Lol

[bergmystr]

7:45 EST and I'm working

[Dutchie]

http://i43.tinypic.com/k1wf46.jpg

[Tito89]

http://i43.tinypic.com/k1wf46.jpg

lol

10 characters

[Reidyy420]

It's apparently 6 hours into the new LTQ, I haven't been able to get on for the last 5 hours and now that I finally got on there's no new event or anything and somehow in "money buildings" I can see the currah engernering corp but no picture. Anyone else experiencing this?

[Jhenry02]

I'd buy it if I were you

[Captin]

Totally agree with you I'm using gold right now and I lost one boss..!!!

[Golf4life]

I feel like we have the same humor, is there a reason why we are fighting?

http://i43.tinypic.com/k1wf46.jpg

[BigBlueNationAWC]

Yeah gree not fair I spent 99.99 on gold and now? Server crash, lose all my gold plus $100 give us some reimbursement. Say 75 gold, a unit, and some cash would be nice.

[MajikUF]

I'm waiting to see what you will do. I honestly expect absolutely nothing, just like every other gaming company out there who shows no respect for their customers, and especially their paying customers (I do buy gold). So let's see if you can do better.

Yah, this is probably good expectations. I was 15m away from killing a boss that I leveled in the middle of the fight and there was 20m left. That's unfortunate for me, but I suspect that nothing will be given back. I guess I could open a ticket for my expense for the hits. (like 20 hits at 300k)

Oh well

Maj

[DME]

Compensation for an hour of down time?
If it was a day or more then I'd say yes and expect an event extension and some form of compensation, but 1 hour really isn't that much.