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Sirius
05-23-2013, 02:06 PM
Greetings Folks,

As the title states, update 1.8.3 has been released and one of the big fixes you all should see from it is the resolving of the purchasing issues some of you have been experiencing.

I will keep this thread open for feedback and if anyone has anything to report regarding the update. Please keep things on topic and constructive.

So enjoy and happy questing!

~Sirius

Brutus
05-23-2013, 02:20 PM
Greetings Folks,

As the title states, update 1.8.3 has been released and one of the big fixes you all should see from it is the resolving of the purchasing issues some of you have been experiencing.

I will keep this thread open for feedback and if anyone has anything to report regarding the update. Please keep things on topic and constructive.

So enjoy and happy questing!

~Sirius

A changelog would be nice

The new guy
05-23-2013, 02:34 PM
If anyone updates and has an iPad 4 can you confirm if it breaks your game? There was an issue with the MQ patch for iPad 4's so want to confirm if the same issue is present in KA

The new guy
05-23-2013, 02:41 PM
Checked on my daughters iPad and seems ok

Chups
05-23-2013, 02:47 PM
I just hope this new update does not mess up my hack.


:D

vinnuvineet
05-23-2013, 03:07 PM
I always use free Ad video watch for increasing my number of gems, after update this link no longer increasing gem counter, even though free gem ad link is activated.






Greetings Folks,

As the title states, update 1.8.3 has been released and one of the big fixes you all should see from it is the resolving of the purchasing issues some of you have been experiencing.

I will keep this thread open for feedback and if anyone has anything to report regarding the update. Please keep things on topic and constructive.

So enjoy and happy questing!

~Sirius

s.m.p
05-23-2013, 03:18 PM
After this update, in any case i lose my experience points after killing monsters. Why?

Nacon10
05-23-2013, 03:25 PM
After this update, in any case i lose my experience points after killing monsters. Why?

I wish I can complete LTQs and not gain experience .

Big bertha
05-23-2013, 03:42 PM
I watched the videos and earned free gems but they are not showing up even 30 min later.


Greetings Folks,

As the title states, update 1.8.3 has been released and one of the big fixes you all should see from it is the resolving of the purchasing issues some of you have been experiencing.

I will keep this thread open for feedback and if anyone has anything to report regarding the update. Please keep things on topic and constructive.

So enjoy and happy questing!

~Sirius

itsaklayton
05-23-2013, 04:02 PM
Sirius, thank your for the update. I tested the gem purchase and it is working; however, it did not give me the gems I paid for in April when the download stopped working. How do I reclaim those gems?

-OP-
05-23-2013, 04:23 PM
I always use free Ad video watch for increasing my number of gems, after update this link no longer increasing gem counter, even though free gem ad link is activated.When you log out of they system and then come back in you will see the gems credited to your account. For some reason it will give you the first one instantly, the rest get credited once you reopen the game. At least that has been my experience.

Sirius
05-23-2013, 04:50 PM
Sirius, thank your for the update. I tested the gem purchase and it is working; however, it did not give me the gems I paid for in April when the download stopped working. How do I reclaim those gems?

Please contact support and provide them with a screen shot of your receipt/purchase history showing the purchase. Once they have that, they should be able to credit you with the purchase pronto.

I'm glad to hear that the issue seems to be worked out and your able to make a purchase.

goowokji
05-23-2013, 06:44 PM
So much for the boycott

Chups
05-23-2013, 07:17 PM
So much for the boycott

What Boycott?



:D :D

Shluggy
05-23-2013, 07:45 PM
When you log out of they system and then come back in you will see the gems credited to your account. For some reason it will give you the first one instantly, the rest get credited once you reopen the game. At least that has been my experience.

Nope, this hasn't happened for me :( looks like i may have lost my way of getting my free gems :(

-OP-
05-23-2013, 08:34 PM
Nope, this hasn't happened for me :( looks like i may have lost my way of getting my free gems :(Only other bit of $0.02 wisdom I can give is when I exceed my limit of free gems the button stops working but I get the gems for what I did watch. Try again In a day or two?

Maestro
05-23-2013, 09:43 PM
Free gems not working for me either. Did a force quite on iOS and opened back up still nothing.

Zesder
05-23-2013, 09:44 PM
I'm not getting any gems from the videos after the update either.

IN3RTI@
05-23-2013, 11:22 PM
Lol, notice the only bug they fixed is one that directly effects their profits? Haha!
Too many silly people buying gems here.
Why not announce that you've fixed all the issues and bugs that have existed since you took over the game GREE? The hacks are still working by the way. Why not fix them?


Greetings Folks,

As the title states, update 1.8.3 has been released and one of the big fixes you all should see from it is the resolving of the purchasing issues some of you have been experiencing.

I will keep this thread open for feedback and if anyone has anything to report regarding the update. Please keep things on topic and constructive.

So enjoy and happy questing!

~Sirius

Sirius
05-23-2013, 11:51 PM
Lol, notice the only bug they fixed is one that directly effects their profits? Haha!
Too many silly people buying gems here.
Why not announce that you've fixed all the issues and bugs that have existed since you took over the game GREE? The hacks are still working by the way. Why not fix them?

Kindly report them to our support team and provide as much info as you can regarding this. I appreciate it.

~Sirius

IN3RTI@
05-24-2013, 12:29 AM
I and many other have done so...your support team does not believe anyone. I'm a hacker :D, and I know others. I use to play and buy but hacking is more enjoyable now as I get things for free. I do however feel for the honest players out there. I only resorted to hacking because the support team never did anything about the obvious hackers, probably because they also paid for gems once upon a time.

One clear example is;
A player has over 400 units from a single boss event. With his stats at 200k A/D, he spent 600k gems to achieve this. These gems were not bought. He also has done some other stuff which I won't go into because he's getting away with it so far and I want to enjoy the benefits of these hacks for a little longer.

If you really want to do something about hackers, employ someone to hunt them down. Hey, I'd do it for free. But I would have to report myself after I've reported them. :D

-OP-
05-24-2013, 12:30 AM
Update on the "earn free gems" tab. I stand corrected. Watched a few vides this evening, finally new ones too, and there was no gem payout. Been a few hours with many log in/out sessions and still no payout. Either it was a fluke which we so t know for sure with the new gem sale or it is indeed busted once again.

Ratma2001
05-24-2013, 01:06 AM
Kindly report them to our support team and provide as much info as you can regarding this. I appreciate it.

~Sirius

Is this some sort of joke Sirius ? Surely there have numerous reports about this ! You provide an update and yet the No#1 priority posted by CJ54 on this sort of activity is still no fixed ! He is laughing in your face whilst doing this, I'm glad I no longer participate Ingame but occasionally read the forum, this is the main reason for my departure!
Your people should be able to spot these player from a mile off, when is something going to be done, I appreciate the update for gem purchases being fixed not that I ever had issues with that , got out before it was that bad, but in reply to the post, why should the players buy gems when they can just do the same, harsh as it is, it need fixing , you should not have to ask for him to report this , Gree should know this !
I think about coming back from time to time and all I read about is hack this hack that, CJ54 was trying to appease players but nothing from Gree eventuated ?? And still nothing is done, updates are good but we need updates on trying to make the game what it was with out these type of people, please listen to them and try (I did say try) and be as open and clear on Gree's position what's being done to Kurb this...... Then maybe you may have player come back and/or stay.

DragCro
05-24-2013, 01:19 AM
@ Sirius!!!! Does anybody here read forum? Admin,mods?
Do you see what this player is writing to you,he is admiting that he is a hacker and you are not doing anything!!!
He is still posting here! Are you kidding me!
I reported him to support and everywhere where i could send email!
Block this player ipn and from the game!!


I and many other have done so...your support team does not believe anyone. I'm a hacker :D, and I know others. I use to play and buy but hacking is more enjoyable now as I get things for free. I do however feel for the honest players out there. I only resorted to hacking because the support team never did anything about the obvious hackers, probably because they also paid for gems once upon a time.

One clear example is;
A player has over 400 units from a single boss event. With his stats at 200k A/D, he spent 600k gems to achieve this. These gems were not bought. He also has done some other stuff which I won't go into because he's getting away with it so far and I want to enjoy the benefits of these hacks for a little longer.

If you really want to do something about hackers, employ someone to hunt them down. Hey, I'd do it for free. But I would have to report myself after I've reported them. :D

IN3RTI@
05-24-2013, 01:27 AM
@ Sirius!!!! Does anybody here read forum? Admin,mods?
Do you see what this player is writing to you,he is admiting that he is a hacker and you are not doing anything!!!
He is still posting here! Are you kidding me!
I reported him to support and everywhere where i could send email!
Block this player ipn and from the game!!

Me? You don't know who I am in-game. I'm not dumb enough to tell you who I am and I've never met you in game.
Although I'm a hacker, I'm honest about it.

I use a separate IP address for my in-game account to this phone so that won't solve anything. Me not silly.
Anyway, I was once a legit player. A good one at that. I resorted to hacking because GREE did nothing about it. So, why waste my money on something that others are getting for free. :D

Shluggy
05-24-2013, 01:32 AM
Only other bit of $0.02 wisdom I can give is when I exceed my limit of free gems the button stops working but I get the gems for what I did watch. Try again In a day or two?

yep, this is what it used to do for me before the upgrade, but now nothing, its lost and im pretty annoyed grrr :mad:

DragCro
05-24-2013, 01:40 AM
Me? You don't know who I am in-game. I'm not dumb enough to tell you who I am and I've never met you in game.
Although I'm a hacker, I'm honest about it.

I use a separate IP address for my in-game account to this phone so that won't solve anything. Me not silly.
Anyway, I was once a legit player. A good one at that. I resorted to hacking because GREE did nothing about it. So, why waste my money on something that others are getting for free. :Dbut if you are using your ip adress from your computer when posting here,it easy to find you,hope POLICE knocking soon to your door,and if you are using diferent phone for loging here it can be traced again,so amigo sleep well!! Just take it easy,you think you are smart but you are WRONG!! If it exist justice in this world hope It reach you fast and hard

Torakiki73
05-24-2013, 01:43 AM
Regarding the "watch trailer to gain a free gem" option, why some players, like me, don't have it and never had it? Instead, we have a list of actions/subscriptions to perform (99% of them NOT free) to get "free" gems. It's not the main reason why the game is unbalanced, but I don't see why some players can easily get some free gems (besides the hack issue), while other can't.

Tigertiger55
05-24-2013, 01:59 AM
Skilled apothecary not giving energy regen bonus. Was four ticks per minute (+33%) now back to three

DragCro
05-24-2013, 02:09 AM
My app crashed few times and now im reinstaling it

Scarlet Heart
05-24-2013, 02:13 AM
Doesn't IPN stand for Instant Payment Notification? That can be tracked by PayPal yes, but not gree. That's a payment track not a locator for a forum account.
Anyway, this guy actually sounds like he's trying to help. Maybe gree should listen?

alizainal
05-24-2013, 02:24 AM
I and many other have done so...your support team does not believe anyone. I'm a hacker :D, and I know others. I use to play and buy but hacking is more enjoyable now as I get things for free. I do however feel for the honest players out there. I only resorted to hacking because the support team never did anything about the obvious hackers, probably because they also paid for gems once upon a time.

One clear example is;
A player has over 400 units from a single boss event. With his stats at 200k A/D, he spent 600k gems to achieve this. These gems were not bought. He also has done some other stuff which I won't go into because he's getting away with it so far and I want to enjoy the benefits of these hacks for a little longer.

If you really want to do something about hackers, employ someone to hunt them down. Hey, I'd do it for free. But I would have to report myself after I've reported them. :D

If you're a gem hacker, then I'm the pope.

dstrbdsuperman
05-24-2013, 04:21 AM
I have been getting the same ad clolony video that is maybe 5 seconds long but no free gems to go along with the videos I have watched. Do I hav to contact suupport too?

Almost There
05-24-2013, 06:22 AM
I and many other have done so...your support team does not believe anyone. I'm a hacker :D, and I know others. I use to play and buy but hacking is more enjoyable now as I get things for free. I do however feel for the honest players out there. I only resorted to hacking because the support team never did anything about the obvious hackers, probably because they also paid for gems once upon a time.

One clear example is;
A player has over 400 units from a single boss event. With his stats at 200k A/D, he spent 600k gems to achieve this. These gems were not bought. He also has done some other stuff which I won't go into because he's getting away with it so far and I want to enjoy the benefits of these hacks for a little longer.

If you really want to do something about hackers, employ someone to hunt them down. Hey, I'd do it for free. But I would have to report myself after I've reported them. :D


Shouldn't 600k gems get you much higher A/D than 200k??

groovdog
05-24-2013, 06:30 AM
but if you are using your ip adress from your computer when posting here,it easy to find you,hope POLICE knocking soon to your door,and if you are using diferent phone for loging here it can be traced again,so amigo sleep well!! Just take it easy,you think you are smart but you are WRONG!! If it exist justice in this world hope It reach you fast and hardPolice just cant show up at the door even if they could track his ip to a physical location which would require a court order in almost all Western jurisdictions. Getting a court order with no actual proof of hacking would be quite challenging especially outside the socialist police state that Europe is becoming.

Klassenr@hotmail.com
05-24-2013, 06:46 AM
Police?!?! LMAO.. Cheating a game on a handheld device does not merit the attention of InterPol.

Maybe the ethics police? :)

Red Panda
05-24-2013, 07:20 AM
Game transfer from iPhone 5 to iPad 2 - doesn't seem to work after the update, anyone else having this problem?

Kusa
05-24-2013, 08:03 AM
In reality it is not against the law what he is doing becouse it is not actually hacking he is abusing a bug.
Real hacking is when you intrude into another persons network/servers//personal computer.

I personally think the guy is full of it he claims to be one but with those stats does not seem like one.
But he might not care about his stats like a good portion of the game and spend it on economy buildings and insta
finishs.

I've never played a game that didn't have botters script kiddys cheaters etc in them.
Warcraft runescape etc all have major cheater problems that can never be stopped.
No matter what you fix etc there will allways be a loop hole.

You guys want them banned but what's the point if the bug/glitch is still there. You say ban ip/device but that does not work Microsoft found that out when banned consoles still play online. Then ip addresses are a joke my 5 year old niece knows how to proxy hide ip.

Stop complaining about banning people and send support detailed info on these bugs/glitches there abusing.

Sorry long rant

Chups
05-24-2013, 09:04 AM
I want more players like INERTI@. I want more hackers.....

Thanks for being honest Inerti@

DragCro
05-24-2013, 09:32 AM
@ Growdog and klassenr and Husa:
Hacking is a crime,hacking is the same as stealing,hacking the game with jailbreaking device is crime,its the same because the person is stealing Gree money,hacking game Gree islosing profit,how is not that crime or ilegeal? And no he is not using a bug to hack,he is tempering with ilegal programs to enter and change program,that is a crime..And if police can knock on door because downloading a ilegal movie it can come and because of hacking!
And all people are not so smart to hide ip adress,they dont think on all things!

goowokji
05-24-2013, 11:26 AM
I would like to propose this question: If everyone hacked and people stopped buying gems would CREE then step up to the plate and fix this bug/ loophole in their code? (Things that make you go Hmm)

Sirius
05-24-2013, 11:52 AM
Hey Folks,

Thanks for the reports on things. Please keep on topic with your postings. If not I will have to close the thread and hand out warnings.

As for who is cheating etc please send in all the information you can provide to support.

Forum rules below:

http://www.funzio.com/forum/showthread.php?47708-Posting-Guidelines-*Updated-3-6-13*

~Sirius

goowokji
05-24-2013, 12:10 PM
Ok well then back on topic, I wish the new update 1.8.3 would include code fixes that stop certain people from gaining an unfair advantage.

l3lade2
05-24-2013, 12:34 PM
I'm glad to hear that the issue seems to be worked out and your able to make a purchase.

Does anyone else not see the irony in all of this?

Of all the problems with the game that have been reported, of all the "feedback" that as recently been given at the request of GREE...the one thing they decide to bother fixing is the one thing that is costing them money, and will increase revenue further...not gaming experience for the end users.

Once again, well done GREE.

Ratma2001
05-24-2013, 07:53 PM
Sirius , this is about the update , we were told that hacking was the No#1 priority !most assume that this update was to fix this issue also the gem downloading which has been rectified ..great job Gree..now let get the main problem fixed!
When will this update happen for outs ting these type of players ?
I understand it's not a 2 minute fix but let us know what Gree is doing in regards to this, just about every post has the same subject .....let me say this ... If you fix it They Will Come ! And Stay and Play and PAY!
How about a little update on this update Sirius ? We are not asking for much, I see so many players and myself included that have reported these players and yet they still play take OUR hard earned game gold , costing us more to get to where we should be, and for what to fill their pockets more !
I am sure Gree want more return on their part ...what about the players? What do we get ? Shunned put in the corner , placed in a dark box, give YOUR players some information , be open with them!
So many players have the same Plea, some don't and we know why!
I used to spend between 500-750 per month cause I enjoyed the game then I started seeing more and more devious players so I stopped spending, then I stopped playing, but am still passionate about the game and my friends, please fix these loopholes/Hacks and you will see the "Old Players " come back, it was fun and joyfull back then but now it's a dismal shadow of what could have been.
CJ said a lot of words but nothing eventuated I trust you will be more forthcoming in this forum

jtmac1973
05-24-2013, 09:18 PM
Greetings Folks,

As the title states, update 1.8.3 has been released and one of the big fixes you all should see from it is the resolving of the purchasing issues some of you have been experiencing.

I will keep this thread open for feedback and if anyone has anything to report regarding the update. Please keep things on topic and constructive.

So enjoy and happy questing!

~Sirius

Since the update I have not been able to transfer the game between devices. Had no problems prior to installing the update.
I keep getting an error msg saying there is no game attached to the old device to transfer.

DragCro
05-24-2013, 11:52 PM
Transfer the game from ipad to iphone is not posible

jtmac1973
05-25-2013, 12:57 AM
Transfer the game from ipad to iphone is not posible

Yes it is. I've been doing it regularly until this new update.

Gt4094rs
05-25-2013, 12:59 AM
Transfer the game from ipad to iphone is not posible

I have the similar problem mines is from iPhone to Ipad it's says no old account is associated with your funzio ID? whats that suppose to mean? it just started doing this when I updated to the new version I hope it doesn't get stuck like this, cause most of the time I play my KA through my iPad, I don't really enjoy playing on a small screen:( help gree:(

The Phoenix II
05-25-2013, 01:31 AM
Greetings Folks,

As the title states, update 1.8.3 has been released and one of the big fixes you all should see from it is the resolving of the purchasing issues some of you have been experiencing.


~Sirius

Oh dear ... Not really what we wanted to hear... Big fix; purchasing ... Mumble mumble mumble ... How about the other big bugs????

Gree ... You are just proving revenue is much more important than all the posts on forum complaining about other issues that are obviously more important to customer satisfaction .... Loyalty just went down another peg!!

goowokji
05-25-2013, 07:53 AM
This update is a joke, it fixes one thing but breaks another. The gem issue may have been fixed but now you are no longer allowed to transfer your game between devices: IPAD > IPHONE, IPHONE > IPHONE, IPHONE > IPAD. If it helps your bumbling dev team out the issue is from the original device that you are setting as OLD, it does not send info out to your servers that you want to transfer out to a new device. Therefore when you try to transfer onto a new device it states "No old account associated with your Funzio ID, please set an old device". If this new update doesn't convince people that all you care about is $ than I don't know what would.

Racr-X
05-26-2013, 07:11 PM
Thank you for sharing...

Samskill
05-27-2013, 01:07 PM
Hey Folks,

Thanks for the reports on things. Please keep on topic with your postings. If not I will have to close the thread and hand out warnings.

As for who is cheating etc please send in all the information you can provide to support.

Forum rules below:

http://www.funzio.com/forum/showthread.php?47708-Posting-Guidelines-*Updated-3-6-13*

~Sirius

Sirius, since GREE is determine to squash out hackers, may I suggest that a separate support email contact be created at the support tab. This will help GREE to filters out tons of reports everyday and let your "dedicated specialist" to look at the reports pronto. a feedback to the reporters that the hackers had been deal with will be much appreciated.
Probably a nice pad on the back with a few free gems would be a wonderful icing on the cake! 😊