Shame hall - cheaters top

[zubu]

If you find players with suspicious stats just post them here with screenshots of their stats!

Ex: there is no way someone can have 400 mil gold or you see another out there with 1250 voracious abominations! That is 18 million honor points....they would need 1 million fights to get to that honor...

[itsaklayton]

If you do as suggested you will be banned. Posting the information here is against Forum rules. Send a ticket through the game with the screen shots inserted.

[Charles of the PFJ]

I think that would violate the TOS... you'll be banned quicker than they are!

[Charles of the PFJ]

You beat me to it itsaklayton!

[Lestatciez]

how do you dare denounce traps or hackers? Do you not know that if you speak you bannead? Ay ay ay 

[Ak-Manin]

I see all these posts showing how much frustration there is...and so I just wanted to let everyone know that guild leaders got together and are now in dialogue directly with Gree customer support. There are 8 of us from top 10 guilds that will be talking with Gree in the next week. They have started fixing some of the things we asked for, and are very open to listening to everything we say. I believe they are truly trying to address our concerns. Guilds that are represented are DW, TBC, FUN, RK, BGK, ODK, TKA and FKG. I have posted updates to guild leader chat room, but if you PM me your email, I can forward the notes. We put together our priority list with recommendations for the conference call, and am happy to share with any that would like to see it.

AK

[zubu]

Thank you very much to all support!
The thing is that we all pay big bucks for this game and when you see these clear cheats it kinda cut the wind beneath the wings of will to spend anymore...
most of us are honest players, no matter if friends or foes we respect each other...we all get happy when win a fight, a war and get upset when loose our gold to someone beating us to it but that is just the fun of the game and following its rules.

[zubu]

If you do as suggested you will be banned. Posting the information here is against Forum rules. Send a ticket through the game with the screen shots inserted.

Maybe the Forum Rules should be amended then. It is clear that the original procedure does not have the desired effect: that is of eliminating cheating...all it does at best is addressing one or two in anonymity but the trend i am worried about is the amount of growing number of people starting to employ illegal tactics...

[moomrik]

Maybe the Forum Rules should be amended then. It is clear that the original procedure does not have the desired effect: that is of eliminating cheating...all it does at best is addressing one or two in anonymity but the trend i am worried about is the amount of growing number of people starting to employ illegal tactics...
...But some animals are more equal than others"...
George Orwell.

Thank you Ak-Manin.

[gtm]

thank you AK and the other guild leaders for stepping in for the players!

[Rinkled4]

I see all these posts showing how much frustration there is...and so I just wanted to let everyone know that guild leaders got together and are now in dialogue directly with Gree customer support. There are 8 of us from top 10 guilds that will be talking with Gree in the next week. They have started fixing some of the things we asked for, and are very open to listening to everything we say. I believe they are truly trying to address our concerns. Guilds that are represented are DW, TBC, FUN, RK, BGK, ODK, TKA and FKG. I have posted updates to guild leader chat room, but if you PM me your email, I can forward the notes. We put together our priority list with recommendations for the conference call, and am happy to share with any that would like to see it.

AK

What good can come from that when some of the biggest cheaters are playing from those named guilds?

The art of manipulation is at work here. It is clever to accuse others to avoid detection.

Your basically saying, Hey Gree others are cheating so I can't win... But you did win. All the winning guilds are calling out "cheating" players that keep them from winning? It seems illogical.

I know for a fact there are gem hacks and gold hacks used in 3 of the guilds listed.

[sister morphine]

If you black out the name of the offender, I think you should be ok. It's naming the perp they don't like

[groovdog]

What good can come from that when some of the biggest cheaters are playing from those named guilds?Envy much?

[Nacon10]

new option in store to buy honor

[Shinazueli]

new option in store to buy honor

Where!? This is what they've been working on? ... Tell me you're joking please.

[MaverickMunkey]

Where!? This is what they've been working on? ... Tell me you're joking please.

Nope - 250k honor £39.99.

[Rastlin]

Well I just looked and I can't buy Honor Points. So if some can and some can't that is absurd, and no wonder some people are accusing others of cheating!

[zubu]

Haven't seen such option yet....

[Winstrol]

Soon guys ! soon ! You will regret that you are buying gems ;)

[DW.Trinity]

"All animals are equal...But some animals are more equal than others"... George Orwell.Thank you Ak-Manin.Nice quote! I, too, thank you: Ak & guild leaders, for supporting the movement to improve the quality of Kingdom Age.

[OM-Kingdom Age]

Zubu, I know that gree is not responding to our reports of obvious hackers.. But reporting here would not help except to silence the whistleblower.. So instead, keep submitting those screen shots to gree and hoping that the developers and investors in Gree understand that if nothing is done time is clicking as all of us who are spending any money on this game won't be here long....

[Slave]

Dark flower Lvl 67 keeps attacking me. I had to change my name to something plain so the raids would stop. She has millions in gold and hundreds of the new honor units. Yet she only has a record of 200 raids and about 1000 successful attacks!

[zubu]

How many voracious abominations do you have Winstrol?

[Perfuzzie]

How many voracious abominations do you have Winstrol?


as many as he wants it seems ...

[Winstrol]

How many voracious abominations do you have Winstrol?
Now Honor , but soon gems ;) soon ! Now I can purchase everything with 21 gems , but soon that amount will be limited to 1 ;)

[Shinazueli]

Now Honor , but soon gems ;) soon ! Now I can purchase everything with 21 gems , but soon that amount will be limited to 1 ;)

Wow... Am I misreading this?

[Pophai]

I see all these posts showing how much frustration there is...and so I just wanted to let everyone know that guild leaders got together and are now in dialogue directly with Gree customer support. There are 8 of us from top 10 guilds that will be talking with Gree in the next week. They have started fixing some of the things we asked for, and are very open to listening to everything we say. I believe they are truly trying to address our concerns. Guilds that are represented are DW, TBC, FUN, RK, BGK, ODK, TKA and FKG. I have posted updates to guild leader chat room, but if you PM me your email, I can forward the notes. We put together our priority list with recommendations for the conference call, and am happy to share with any that would like to see it.

AK

Thx for this information and your effort. This is really good news.
Although I´m not a heavy gem spender things can´t go on like this. Cheating in a free game is one thing, but it´s an absolute no-go in a game where people pay for. And not responding to complains and banning forum members for speaking out the truth is also not very helpful.

Let´s hope GREE will listen and improve some things. I don´t want to see the gamne die because people are too frustated

[Dhusagar]

Wow... Am I misreading this?

Unfortunately, I think not. This game has now become unplayable for legitimate players. It appears that Gree can't keep up with the hackers.

Hey Winnie - why not post online? And tell us the names of hackers as well?

[Gweo]

new option in store to buy honor

Guess they are removing our possibility to detect hackers. Also a solution.

[Klassenr@hotmail.com]

Guess they are removing our possibility to detect hackers. Also a solution.

My thoughts exactly!

[Spydrax]

Major conglomerates around the world, listen to their clients/customers. There is a singular reason for it: the CEO, CFO or COO are aware that this is where their revenue comes from and therefore, have an ear open and are typically quick to address those that are unsatisfied for some reason. Write a letter to a major dish soap company and watch if you don't get free soap in the mail shortly afterwards. They want your money, therefore, want you happy. They don't want you going to the competition, which is so easily done.

The fact that we have many leading guild representatives in communications with GREE leadership is good to know; I'll be interested to hear what comes of it. Thank you Lady AK and all others for your inhuman commitment to this game and working on our behalves to get a resolution for us all.

Whether you pay to play or play free, we all enjoy the game equally, otherwise, 1. We wouldn't play, 2. We wouldn't care enough to try and change it. Those two factors say much about how we are collectively.

The larger statement, which would most certainly get GREE's attention, would be to not buy anything for this next war. To stand down and let them watch this money machine crumble. That is the most direct and pinpoint way of getting someone's attention; tap their wallet.

As this will likely, not happen, we can only hope that GREE listens to us.

As for those who say that top 10 guilds are cheating; I will infer that you're ONLY referencing specific people and not the whole as I know a great many that are in those guilds and don't believe that any of those that I know are cheating. Spending RL $, Yes, but cheating, no. You've got to realize that these top guilds, with excess of 40+ players, are going to be better than most, just out of pure size alone, they can generate more income for upgrades, which speed the rejuvenation processes, reduce damage and increase strength. If your guild has 20 members, you stand little chance against one with 40, although, tactics and commitment levels are certainly not to be ignored. Then when you factor in previous winnings, those individual kingdoms are greatly increased thus, adding to the total pot of the guild making them grow exponentially and lesser guilds cant compete with that. It's not that their cheating, sure, some are, but committed, high level players will rise to the top as is real life. Those that push and strive for excellence will always rise above those with little drive and low expectations. Just the way the world revolves. We need that person who'll dig the hole just as much as the person who'll run a corporation or franchise.

Just because you're good or spend money doesn't mean you cheat.

[Rinkled4]

We are all a little less intelligent for having read that mindless thought you call a reply.

[Shinazueli]

We are all a little less intelligent for having read that mindless thought you call a reply.

Irony much?

[Lord Moore]

We are all a little less intelligent for having read that mindless thought you call a reply.

I hear a new game is coming out called Socialist Age. The game is free of course. Everyone progresses at the same rate with the same A/D, IPH, and units. You don't even need to click on anything, the game levels for you. You'll love it, no one loses.

[Winstrol]

I hear a new game is coming out called Socialist Age. The game is free of course. Everyone progresses at the same rate with the same A/D, IPH, and units. You don't even need to click on anything, the game levels for you. You'll love it, no one loses.
Are you trying to be funny or just stupid ?

[Kjctnorris]

The larger statement, which would most certainly get GREE's attention, would be to not buy anything for this next war. To stand down and let them watch this money machine crumble. That is the most direct and pinpoint way of getting someone's attention; tap their wallet.
This is the only way anything will change.


As this will likely, not happenAnd this is why it won't.

[[JAG] Ryan]

Intimidation is never an appropriate way to reach sustainable results.

Times of wild west are over. Conversation is the key.

A lot of honoured and very active players have started a dialog with gree trying to adress the major issues we all have. The problem of people/guilds cheating/hacking or obtaining any other advantage they dont deserve is always an ongoing issue, needs attention and can hypothetically ruin a game.

Therefore i am pretty sure that Gree will try what they can to prevent this, as it will have a major impact on their revenues. Nevertheless it will take some time as at least bigger parts of the database has to be adjusted. Any quick activity can only have its effect in places and not prevail in the long run.

However i believe that at least some issues will be resolved in the next weeks.

[mee notyou]

Dark flower Lvl 67 keeps attacking me. I had to change my name to something plain so the raids would stop. She has millions in gold and hundreds of the new honor units. Yet she only has a record of 200 raids and about 1000 successful attacks!

Report it to Gree. Try to get a screen shot of her profile to send in with your request.

[Lord Moore]

Are you trying to be funny or just stupid ?

<yawn>.....................

[Ak-Manin]

Ryan;730337']Intimidation is never an appropriate way to reach sustainable results.

Times of wild west are over. Conversation is the key.

A lot of honoured and very active players have started a dialog with gree trying to adress the major issues we all have. The problem of people/guilds cheating/hacking or obtaining any other advantage they dont deserve is always an ongoing issue, needs attention and can hypothetically ruin a game.

Therefore i am pretty sure that Gree will try what they can to prevent this, as it will have a major impact on their revenues. Nevertheless it will take some time as at least bigger parts of the database has to be adjusted. Any quick activity can only have its effect in places and not prevail in the long run.

However i believe that at least some issues will be resolved in the next weeks.

Thanks Ryan: I agree. Let's talk with Gree first. I spoke on the phone with them, and was impressed with how sincere they are about trying to handle these issues. Let me add that I have seen changes made since my call...dealing with many of these issues, lending credence to their comittment.

I spoke with the head of Gree Customer Support last week, and exchanged some emails. I met with some of the guild leaders and/or their reps to develop our top concerns and recommendend solutions. We are scheduling a conference call with the developers and Customer Support this week. Here are the notes from the calls, meetings and emails so far:

NOTES FROM 26 April 2013 Guild Leaders Meeting

Participants:
Lord Bell ODK
Awesome FUN
Bryan FK
AK -- DW
Tiki RK
Slick TBC
Nic BKG

Requests:
1. Remove hacker guilds.

2. Remove hackers
GREE RESPONSE: Our teams are working on requests 1 & 2. We now have a policy specialist dedicated to maintaining fair game play for all players. This is important for us because we want our players to enjoy the game.

3. 4 weeks notice of date of wars
GREE RESPONSE: I’ve asked the developers to update the app with the timer to countdown to the start of the war. The time will vary but I believe they are committed to provide as much notice as possible.
4. Break between events
GREE RESPONSE: I’ve shared this feedback with our developers. From your perspective how much time would you recommend between events?

Guild Leaders discussed and agreed on 3 days between events.

5. Take break to resolve programming errors lots of bugs
GREE RESPONSE: Our teams are working on this regularly. We are going to review the best method to resolve bugs.

6. Faster/better response to tickets
GREE response: We definitely had an increase in the time to respond to tickets. It is due to the growth in popularity of our games. That said, we know the current response time is unacceptable. We’ve made significant improvements and will continue to do so until we are at industry leading responses. My team is 100% committed to this.

Guild Leaders Discussed, and agreed to the following:
1. Players need way to escalate ticket if not happy or if emergency.
2. Feedback to person submitting ticket if resolution is going to take awhile
3. General post about response times if backlogged. Set player expectations about when to expect fix.
4. Dedicated staff member on hand during wars to deal with emergency issues reported.

7. Limit wars to 3 days
GREE Response: I’ve shared this feedback with our developers.
8. Restitution to guilds who did not make top 10 due to hacker guilds.
GREE Response: We are going to need to review this further.
9. Members unbanned
GREE Response: I believe this was addressed. Please correct me if I am wrong.
10. Gems:
a. Bonuses not received
GREE Response: Our team is going through email requests to address any missed bonuses. We do recommend sending us an email if the player hasn’t already done so.

Guild Leader Discussions:
AK offered to collect names and player IDs and send as well.
Slick asked if he could have email address of head of customer support.
AK said she would ask if she could share email with group. If yes, she will provide.

b. Bonus purchase plan -
GREE Response: Can you please elaborate on this?
Guild leaders discussed and resolved on the following:

a. want it determined by volume purchased, not dollar amount
b. want it by itunes ID not kingdom, so that player gets credit for all purchases towards the bonus
c. Players want ability to transfer gems by themselves between accounts/games/kingdoms.
d. want tiering same as previously.
e. no enrollment needed. Bonus should be automatic as soon as volume is achieved.

c. Gem bugs – Guild Leaders discussed:
1. . BUG. Player refills energy with gems. Gets 3 strikes versus 4 stikes. Agreed that each player who used gems should get 1,500 gems as restitution. Since this was a universal complain of everyone using gems, easiest and most fair if GREE gives same restitution to each player who filed complaint if they used gems during the battle.
2. Striking players who were not on-line. This resulted in loss of energy, and loss of gems at same time, plus no gain of CP. Guild leaders agreed to 200 gems per complaint.


3. Purchased Gems won’t download
GREE Response – Along with other developers we are working with Apple on this issue. This issue is one of our top priorities.
Ak-Manin noted that she is now able to download gems, so this may be fixed.


d. Recommended Improvements:
1. Confirm button on any actions that involve gem spends, like vault upgrade or accelerating building.
2. Separate gold and gems on purchase page. Gems at top, gold at bottom. This will prevent accidental purchase of gold when gems were intended.
3. Customer focus group with guild reps…every 2 months. Will insure continued relief value for player group, and better feedback to developers.

[Silent follower]

Great notes, hopefully Gree will do what was talked here! Thank you all so much for this effort!!!

[Rinkled4]

NOTES FROM 26 April 2013 Guild Leaders Meeting

Participants:
Lord Bell ODK
Awesome FUN
Bryan FK
AK -- DW
Tiki RK
Slick TBC
Nic BKG

... we want our players to enjoy the game.

3. 4 weeks notice of date of wars
GREE RESPONSE: I’ve asked the developers to update the app with the timer to countdown to the start of the war. The time will vary but I believe they are committed to provide as much notice as possible.
4. Break between events
GREE RESPONSE: I’ve shared this feedback with our developers. From your perspective how much time would you recommend between events?

Guild Leaders discussed and agreed on 3 days between events.

7. Limit wars to 3 days
GREE Response: I’ve shared this feedback with our developers.


Thank you for sharing the information about what is happening with the top 10 guild leaders meeting. I do appreciate that you take the time to try to make the game more fun for everyone playing. That is a good goal.
For most of your agenda points I agree that things could potentially improve with what you have suggested.

I would however offer a different point of view for agenda points 3,4, and 7.
It is potentially better for the health of the entire Kingdom Age game and community to keep a fast pace of events. The more events are offered, the more opportunity exist for more players to enjoy different aspects of the game. Slowing the event schedule, particularly the guild wars, could be perceived as more advantages to a small minority who can regroup and remain entrenched with a hold on the top of the rankings. Although some players seem to play every single event, that is not the pattern of the vast majority of players who still enjoy the game. I recognize the faster pace dissuades money spenders from buying every single event and see that as a good thing for both the individual players and Gree.

[Gweo]

Thank you AK for sharing this. You are doing a great job. You should put this in a separate thread. Then it will reach more people.

I do however agree with Rinkled4. Three days without event and I will get bored.

[Ak-Manin]

Thank you AK for sharing this. You are doing a great job. You should put this in a separate thread. Then it will reach more people.

I do however agree with Rinkled4. Three days without event and I will get bored.

Thanks Gweo...but sadly...I'm not a BIG GIRL in forums yet. I can't start threads!! So I have to hang my stuff wherever I can find a thread that seems suitable!! How many posts do I have to make before I can start a thread?

AK

[Klassenr@hotmail.com]

Thanks Gweo...but sadly...I'm not a BIG GIRL in forums yet. I can't start threads!! So I have to hang my stuff wherever I can find a thread that seems suitable!! How many posts do I have to make before I can start a thread?

AK

You need only ten.

[Ak-Manin]

You need only ten. Really? Cuz I have over 40...and don't see anything that will allow me to start a thread...

[moomrik]

Really? Cuz I have over 40...and don't see anything that will allow me to start a thread...

Go here :)
http://www.funzio.com/forum/forumdisplay.php?72-General

And click on (post a new thread) in the top left corner, the sign that looks like (+reply to thread) when you are here :)

[moomrik]

Not sure if this is how you share pictures... but I have tried to take a screenshot with (+start a new thread) button in the general menu :)

[Ak-Manin]

Go here :)
http://www.funzio.com/forum/forumdisplay.php?72-General

And click on (post a new thread) in the top left corner, the sign that looks like (+reply to thread) when you are here :)

AWESOME!!! Thanks!!! OMG, I can't believe it. It's so easy, and yet I could NOT figure it out!! Have posted my first thread!!

[Spydrax]

Thanks Ryan: I agree. Let's talk with Gree first. I spoke on the phone with them, and was impressed with how sincere they are about trying to handle these issues. Let me add that I have seen changes made since my call...dealing with many of these issues, lending credence to their comittment.

I spoke with the head of Gree Customer Support last week, and exchanged some emails. I met with some of the guild leaders and/or their reps to develop our top concerns and recommendend solutions. We are scheduling a conference call with the developers and Customer Support this week. Here are the notes from the calls, meetings and emails so far:

NOTES FROM 26 April 2013 Guild Leaders Meeting

Participants:
Lord Bell ODK
Awesome FUN
Bryan FK
AK -- DW
Tiki RK
Slick TBC
Nic BKG



Lady Ak,
Thank you so much for your time and passion for this game. Most in this forum have no idea of just how much of your time you commit to this game and us. Thank you for posting such an articulate and concise meeting agenda and minutes recap.

[Jean marc]

As the Leader of The Paladin Warriors It is appreciated that the top guild do represent all the guild in getting this game going forward.

Thank you Very much

Jean-Marc