kruppe
04-22-2013, 01:07 PM
Dear Gree
It is obvious that you are overwhelmed with errors, bugs, and requests. This last guild war highlights your inability to support a customer base that is prepared to spend hard earned to make the most of your game. From missing units through gem/cash bonus rule changes, through to calculations that are wrong at the least to costing money and places.
In this last war we have
3 hits instead of four for a 25 gem cost
Beast bonuses not working
The alliance bonus hasn't worked from its appearance and is probably the easiest to fix.... And yet, nothing for an investment of 10000 gems on the part of a lot of players. So for a cost of $600 dollars the promised product is not there. And now it doesn't work for the guild war prize.
Now with the announcement of the next guild war prizes it is obvious that those people who invest heavily in your game are being treated with contempt. 3 honour points? Do you not read the postings here? Extra skill points, unique hero items, a stand out unit, anything that encourages a true battle for the top 3.
There are a lot of disappointed people, some of your most dedicated players are now leaving the game. If this is the plan and the strategy is to extract what you can out of your customers before shutting investment down completely, let us know and we can turn the game into a ghost kingdom quickly for you.
Please understand we know of and appreciate those people who support us as players and probably are under extreme pressure to support this game and others in the gree world. There is also an active player community who have suggestions and ideas that would improve the player experience and therefore the probable increase in customer spend. It could be helpful to receive feedback from your developers on what is possible and what is not based on the code base.
I have spent a great deal of money on this game compared to other games I have played over many years. I enjoy the community, the various personalities, and the time I have invested in making a little kingdom. I would not like to leave it on such a disappointing note. However, until we receive a response or at least some decent fixes, not another cent will I spend on this game.
It is obvious that you are overwhelmed with errors, bugs, and requests. This last guild war highlights your inability to support a customer base that is prepared to spend hard earned to make the most of your game. From missing units through gem/cash bonus rule changes, through to calculations that are wrong at the least to costing money and places.
In this last war we have
3 hits instead of four for a 25 gem cost
Beast bonuses not working
The alliance bonus hasn't worked from its appearance and is probably the easiest to fix.... And yet, nothing for an investment of 10000 gems on the part of a lot of players. So for a cost of $600 dollars the promised product is not there. And now it doesn't work for the guild war prize.
Now with the announcement of the next guild war prizes it is obvious that those people who invest heavily in your game are being treated with contempt. 3 honour points? Do you not read the postings here? Extra skill points, unique hero items, a stand out unit, anything that encourages a true battle for the top 3.
There are a lot of disappointed people, some of your most dedicated players are now leaving the game. If this is the plan and the strategy is to extract what you can out of your customers before shutting investment down completely, let us know and we can turn the game into a ghost kingdom quickly for you.
Please understand we know of and appreciate those people who support us as players and probably are under extreme pressure to support this game and others in the gree world. There is also an active player community who have suggestions and ideas that would improve the player experience and therefore the probable increase in customer spend. It could be helpful to receive feedback from your developers on what is possible and what is not based on the code base.
I have spent a great deal of money on this game compared to other games I have played over many years. I enjoy the community, the various personalities, and the time I have invested in making a little kingdom. I would not like to leave it on such a disappointing note. However, until we receive a response or at least some decent fixes, not another cent will I spend on this game.