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GREE Official Updates
04-12-2013, 12:11 PM
We've received a few reports about about loading issues during the event. Our engineers are looking at it now. We will update this thread once we have more information.

mktwchr
04-12-2013, 12:13 PM
It's been almost an hour since I have been able to get in.:confused:

E-Train
04-12-2013, 12:23 PM
Been an hour for me too.. Im a syndicate leader and my faction was in the middle of battle when this happened. PLEASE HELP!

Sunsets
04-12-2013, 12:24 PM
Gree's going to be hearing a LOT of complaints about this one ...

TRAZ
04-12-2013, 12:27 PM
Ticket for the entire Syn submitted.

Natasha67
04-12-2013, 12:28 PM
I am also a syndicate leader. My game crashed halfway through our first battle. I can't get back on. Everything else on my device is functional...only crime city will not load. What's up with this?? I had power to spend for my team. I have announcements to make and orders to give! I need help with this issue. The syndicate I lead is a strong team and we work very hard at this game, but to be cheated out of the events repetitively is a complete unfair advantage for us. Please help!

E-Train
04-12-2013, 12:33 PM
We have been preparing for this for WEEKS..

Indian bong
04-12-2013, 12:33 PM
It was working all fine when event started and then out of nowhere my app crashed and then I just couldnt logon . . Disappointing . . :mad:

GREE Official Updates
04-12-2013, 12:34 PM
This loading issue is now fixed. Please completely close and reopen the app. Let us know if you continue to see the issue.

photocat
04-12-2013, 12:34 PM
I have not been able to log for at 1.5 hours, and this is true of a number of my teammates. I am disappointed.

Gambino
04-12-2013, 12:35 PM
There was 10 members including myself in my syndicate that couldn't connect we all were connected for 1min then got kicked off this is mess up considering it was the first battle luckily we still won but could have gotten a lot more coins

Big T
04-12-2013, 12:48 PM
Can battle be declared on you or is it just you declaring battle?

mxz
04-12-2013, 01:00 PM
Some member of your syndicate has to declare battle for your syndicate to get matched up.

cooch
04-12-2013, 01:03 PM
How is it that Pre-Battle timer declared Battle would start at 11:00 Pacific for three days and the Battle Countdown timer indicates this Battle should have started at 12:00? You have members of syn showing up late etc. Can't we get something simple as when Event starts RIGHT?????

dudeman
04-12-2013, 01:06 PM
Oh lovely, I get home from the dentist and find my building timers are all screwy.

DON'T TOUCH THEM GREE! I will have to deal with it myself, I'm just making you aware that something happened that affected building timers.

I repeat, do not touch my timers. You will only make it worse.

Capt Evil
04-12-2013, 01:19 PM
Any idea how long resolution on the battle issue will take? It's very frustrating to not be able to help my team.

GREE Official Updates
04-12-2013, 01:27 PM
Any idea how long resolution on the battle issue will take? It's very frustrating to not be able to help my team.

Hey Capt Evil, This loading issue is now fixed. Please completely close and reopen the app. Let us know if you continue to see the issue.

cooch
04-12-2013, 01:29 PM
Get this: We have only had time to fight two battles and have a W/L record of 1-2...how is that possible Gree? The game isn't even 2.5 hrs into event.. and we did fight twice. I think you have some issues.....with more coming.

Angel6ix6ix6
04-12-2013, 02:09 PM
Issue is NOT fixed!

cooch
04-12-2013, 02:15 PM
Here is a NEW BUG! When you hit Battle List: Most of Enemy Members show LVL 0 and NO HOOD NAMES! You have to go in and out of battle icon several times before they show back up! What's going on!!!!

Angel6ix6ix6
04-12-2013, 02:20 PM
Can't load battle screen, but the screen begging you to buy gold has no problem popping up all over the damn place.

mrmoriarty
04-12-2013, 02:31 PM
Can get to everything but the battle for empire city screen. It displays 1d, 57h & 45min, but spins the 'busy' GIF forever

Capt Evil
04-12-2013, 02:36 PM
Hey Capt Evil, This loading issue is now fixed. Please completely close and reopen the app. Let us know if you continue to see the issue.

No luck. When I try to go in to the battle I've just got the "spinning circle". Did multitask reset as well as restarted the phone.

sunfire
04-12-2013, 02:46 PM
This loading issue is now fixed. Please completely close and reopen the app. Let us know if you continue to see the issue.

Still not okay..the globe is still hanging there..I have been written to Gree since day once until now you engineer's are willing to look into the complaints...and I am still not able to log in the fight! Getting frustrated !

Burkett24
04-12-2013, 02:47 PM
I haven't been able to battle at all This is hurting my syns. Points . I hope gree is going to reimburse us points or gold

Deuces914135880
04-12-2013, 02:55 PM
I haven't been able to battle at all This is hurting my syns. Points . I hope gree is going to reimburse us points or gold

haha sure they will give everyone in your synd 500 gold and 50k IP ;)

DiscoDan
04-12-2013, 03:05 PM
We've received a few reports about about loading issues during the event. Our engineers are looking at it now. We will update this thread once we have more information.

This issue has not been fixed.

DiscoDan
04-12-2013, 03:13 PM
I'm using an IPAD, rebooted several times and it just idles and never loads. Everything else works but the battle. What is the status?

GREE Official Updates
04-12-2013, 03:14 PM
Thanks for the feedback. The engineers are on it.

Loading issues
04-12-2013, 03:26 PM
As per the previous reports, unable to load an getting the spinning disk icon.

bLiNg
04-12-2013, 04:51 PM
Just crashed for me. Im second highest scorer in my syndicate zzz

alex5953
04-13-2013, 05:25 AM
I have not been able to log for at 1.5 hours, and this is true of a number of my teammates. I am disappointed.I have iOS 6.1.3 installed but was also not able to load the game for about 1.5 hours after Plaza battle started .
It my opinion the server crashed because to many people started the game simultaneously .
There were at least 5 members of our syndicate not able to fight in first battle , for sure 25 hits lost , about 8000 points
Maybe at the end we need these 8000 points to get a better ranking .Does Gree compensate these points?

SW@G
04-13-2013, 06:03 AM
I have been having problems with opening up the syndicate battle globe icon! Can someone please fix this or tell me how to resolve the issue!?! I run a huge faction and am not able to fight! :/ Please helP!?

chrisr_17
04-13-2013, 06:28 AM
I am a leader as well and am having the problem again today with getting on this is getting retarded I have gold to spend and cant even do it guess gree doesn't care anymore.

Nudie
04-13-2013, 06:46 AM
Play on iPad, not been able to load all day.
Tried reinstalling but still can't load. Very disappointed.:(

Angel6ix6ix6
04-13-2013, 07:25 AM
Still not fixed! So stupid to have an update that screws people and you half ass fix it. Most people do not come to this stupid board, and lots of people still having issues. Silence from the greedy boars.

Freewade
04-13-2013, 08:34 AM
I haven't been able to get in battle at all and I spent $70 in gold in the last month! This is BAD business! I'm also one of the top point getters for my syndicate. This is bullcrap. I want all my money back

mrmoriarty
04-13-2013, 09:18 AM
It's been at least 24 hours, what's the deal?

sunnyworld
04-13-2013, 10:18 AM
Why Gree is so quiet???? It's not fair!!! I can't participate the battle since it started. I shows "battle ends in 1d 57h 45min" and moving circle. What does it mean? My team is not happy about this situation. We are loosing points. I'm pretty strong player and could help my team a lot but it's not happening because of my disability.... Gree, please reply!

Freewade
04-13-2013, 01:39 PM
Why Gree is so quiet???? It's not fair!!! I can't participate the battle since it started. I shows "battle ends in 1d 57h 45min" and moving circle. What does it mean? My team is not happy about this situation. We are loosing points. I'm pretty strong player and could help my team a lot but it's not happening because of my disability.... Gree, please reply!

Same exact thing for me.

cooch
04-13-2013, 01:48 PM
Why Gree is so quiet???? It's not fair!!! I can't participate the battle since it started. I shows "battle ends in 1d 57h 45min" and moving circle. What does it mean? My team is not happy about this situation. We are loosing points. I'm pretty strong player and could help my team a lot but it's not happening because of my disability.... Gree, please reply!

Sorry, feel for you and many others, I think Gree simply can't figure out issue or is working on resolution but not one that they can announce yet. It has affected play but no way of calculating the damage caused. The assumption is going to be it affected all syns equally. How else can they or anyone else calculate 'harm'?

Grimmy11
04-13-2013, 05:24 PM
Still not fixed, I have good members who cannot participate in the battle!

Angel6ix6ix6
04-13-2013, 07:39 PM
Gree techs totally suck ! Probably tea bagging each other and high-fiving over all the income from gold the past two days!

Freewade
04-14-2013, 07:28 AM
This loading issue is now fixed. Please completely close and reopen the app. Let us know if you continue to see the issue.

Dear admin, this problem has not been fixed. Do you have an accurate timeline of when this loading issue will be taken care of?
Sincerely, growing impatient

LUEZANA
04-14-2013, 12:17 PM
still have 2 players who cannot connect to game. one is on iphone the other i'm not sure, but definitely an apple product.

CCB Nomad
04-14-2013, 03:58 PM
Can someone help!!!!!!! More than a day now and the war event almost over and i still can't log on to crime city

CCB Nomad
04-14-2013, 04:07 PM
Since playing this game that i quite enjoy, i have invested nearly $1000. I am sure many players have as well. The amount of money Gree is generating they can't resolve this problem of letting people log on. This baffles my mind.

hellmutt
04-15-2013, 03:15 AM
I cant get into the game still, i am getting messages from the game like who we r at battle with and people asking me to move to their syndicate etc., when i tap the crime city app to get going it says"there is an issue with your account" gree contacted me on saturday to say they were looking into it, but, well, nothing 3 day on? I saw the gree had responded to a few in this forum so i thoght id try my luck this way.

cr0nchef
04-15-2013, 01:47 PM
we had 3 members who couldn't log in the last 30 minutes of the war. and we end up missing top 100 by 1029 points. that is directly the cause of us losing out on the top 100. we have lots of members who have spent 1000's of dollars on gold and this is gonna make them quit

please gree do the right thing

NigJoe
04-15-2013, 01:57 PM
This is the only place I can post, I've been trying to create a new thread but it says I don't have the privileges someone help me please....

Kristov
04-15-2013, 02:12 PM
we had 3 members who couldn't log in the last 30 minutes of the war. and we end up missing top 100 by 1029 points. that is directly the cause of us losing out on the top 100. we have lots of members who have spent 1000's of dollars on gold and this is gonna make them quit

please gree do the right thing

Same mate...really close. I contributed 10k points last time out, three of us couldn't log in... We just missed out too. All this after I had spent millions and gold getting my stats up....gutted.

sister morphine
04-15-2013, 02:43 PM
This is the only place I can post, I've been trying to create a new thread but it says I don't have the privileges someone help me please....
You need to post 10 times before you can create a thread

Justsimply
04-15-2013, 05:17 PM
Can not connect to server issue here.....

BigRob
04-15-2013, 05:24 PM
Would have made a new thread for this, but I don't have 10 posts yet. I just st downloaded new data and restarted game as message said, now it just keeps saying "can't connect to server" every time I open the game. Its the same for booth my android phone and my android tablet accounts.

ruddiger
04-15-2013, 05:27 PM
I'm also getting "Cannot connect to server. You must have access to the internet to use this application."

hustler98
04-15-2013, 05:28 PM
This just started happening to me at around 7pm cst. I am on an android device. Please assist GREE

kykboxr
04-15-2013, 05:28 PM
Yup, just started happening for me. If this issue started last week, why hasn't it been resolved?

dudeman
04-15-2013, 05:28 PM
Gree, get it together! Nothing is working properly for the past several hours, and now I keep seeing the message that I need an Internet connection to connect to the server.

Guess what, I'm using my iPad to post this, so I do, in fact, have an Internet connection! Sort it out!

Boobie
04-15-2013, 05:30 PM
Having the same issue. Getting "cannot connect to servers".
Why does this keep happening?

Justsimply
04-15-2013, 05:30 PM
Maybe they were doing a sweep of the system for rp/cash hackers and they found so many it crashed their servers

kykboxr
04-15-2013, 05:31 PM
Fwiw, it's only affecting CC. Ivan acces KA and MW

the_brein
04-15-2013, 05:31 PM
Unable to connect. Booooo sheeeeeeet

cooch
04-15-2013, 05:31 PM
Thought it was my ipad since iphone worked but backed out of Iphone and both same error...problem is on their side.

Steve0
04-15-2013, 05:32 PM
Same here.....

dudeman
04-15-2013, 05:35 PM
Thought it was my ipad since iphone worked but backed out of Iphone and both same error...problem is on their side.

Probably some idiot unplugged something they should not have touched so they could charge their phone. It has happened before, and with the amount of dumbassery that occurs on a regular basis at Gree, it would not be the least bit surprising if it has happened again.

It would be even less surprising if it was the same idiot who unplugged the same thing shouldn't have unplugged the last time this happened.

the_brein
04-15-2013, 05:38 PM
Ipad and iPhone 5 don't work for me.

kimberleyj
04-15-2013, 05:40 PM
i am still having problems. this started happening over 1 month ago , why is it taking gree so long to fix it?.

Steve0
04-15-2013, 05:42 PM
Fix it gree

Piano30AL
04-15-2013, 05:45 PM
I cant get on either. Im using an Android.

Shizzy
04-15-2013, 05:50 PM
We all need an intervention...

rhyno
04-15-2013, 05:53 PM
I lost contact with the server and looked this website up read another page it said to uninstall data and download it again and it still not work whats going on i better not lose all the data on my game cause of this

rhyno
04-15-2013, 06:13 PM
Back on :-)