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View Full Version : Accidentally sold a few buildings...



asdfasdfasdf
02-26-2013, 06:12 PM
Any way I can get that reversed? It would be much appreciated. Just happened 5 minutes ago and it made me sad...

SoccerStud
02-26-2013, 06:14 PM
Send a ticket to support

General Soviet
02-26-2013, 06:15 PM
Yeah it's happened to me before. Was it a high level building?

iyedol
02-26-2013, 06:15 PM
Just send a ticket to GreeD and they will reverse it. Good luck since the lines are long in the ticketing department.

asdfasdfasdf
02-26-2013, 06:17 PM
Yeah it's happened to me before. Was it a high level building?

Lvl 10 munitions (not bad) but also my villa :(

I sent a ticket, I know lines are long, but my fingers are crossed.

Wai
02-26-2013, 06:17 PM
Any way I can get that reversed? It would be much appreciated. Just happened 5 minutes ago and it made me sad...

Send a ticket immediately through 'in app' support giving all the necessary details in particular what buildings and what you did to delete them. Don't leave it too long. Only send one ticket. You should have an automated reply and after that it will be allocated. Given the backlog, I would be patient.

I hope this helps.

asdfasdfasdf
02-26-2013, 06:18 PM
Totally my fault, removing decorations that I put up for the 100 decorations goal, and mindlessly clicking that many times caused it.

Ajk
02-26-2013, 06:18 PM
Just send a ticket to GreeD and they will reverse it. Good luck since the lines are long in the ticketing department.
Agreed, I sold my lvl 4 naval research building during the battle for Brazil, DOH! It took about 3 weeks to get it back.

General Soviet
02-26-2013, 06:21 PM
Lvl 10 munitions (not bad) but also my villa :(

I sent a ticket, I know lines are long, but my fingers are crossed.
Jeez, your villa?! I really hope support gets back to you.

asdfasdfasdf
02-26-2013, 06:25 PM
I assume it's gotta be fast, because if they have to revert the data I'd lose my iph, and at 1.1 mil per hour I'd basically make up the 70 mil that I lost in a few days. Blah, I shall never buy another decoration nor sell one. Ill keep you guys updated on what happens to the support ticket.

Blest@iBOB!.mw
02-26-2013, 06:32 PM
Good Luck to you

Ericinico
02-26-2013, 07:22 PM
How do you accidentally sell multiple buildings at one time?

asdfasdfasdf
02-26-2013, 07:45 PM
I was dumb. Sold about 75 barrel decorations all in one spot, I'd tap and sell and next and tap and sell and next. I accidentally sold the munitions first, but it wasnt a huge loss so I though no big deal, thought I'd be super careful and check the others. Well after getting back on the mindless track I sold my villa which was right next. Then I stopped, having learned that I'm an idiot.

hoho
02-27-2013, 12:33 AM
good luck.

does it mean you are on holiday now ? not sure how this is going to work, but if support does reverse your data, will you loose any work changes you made from now ?

asdfasdfasdf
03-02-2013, 08:41 AM
Hey all, update as promised, they closed my ticket and gave me back my sold buildings. Very pleased that it happened within the week and I didn't lose my iph. Thanks support! And for everyone else, if you do this on accident they do help you out.

Paisthecoolest
03-02-2013, 09:14 AM
Great news

atretes1
03-02-2013, 12:32 PM
Good to hear...

4Nik8R
03-02-2013, 03:11 PM
Good to hear you got it back so quick. Some time ago playing crime city and I sold my buildings. I was in the early days and I went to rob a rival. Well my phone locked up and had to restart the app. I ended up in their hood and it gave me the option of selling their buildings. I thought this was cool until I returned to my hood! Everything was gone! Gree said the never heard of this before and would check into it.