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View Full Version : 35 Bosses defeated and Gree refuses to deliver!!!!



fearandrea
12-10-2012, 01:46 PM
So my husband has a base (Evie) and he defeated the boss 35 times, screen shot the proof and they did NOT give him his unit. He wrote them and they said, and insisted he only defeated it 34 times! Even after he sent them the picture!!! He has written BBB about it. It's outrageous! Plus all the gold he spent on it FOR NOTHING!!! Anybody else have this problem?

BigD@wg
12-10-2012, 01:58 PM
That's just plain wrong. Luckily I have not had that particular problem. Hope it gets sorted out.

fearandrea
12-10-2012, 02:02 PM
Has anybody ad this problem?

PIRATE JUSTICE
12-10-2012, 02:07 PM
Many have had this, as well as other problem.
May I suggest you report this "action" to the provider from which you procure your gold.
That could start with the letter "A", or the letter "G".
They are often prone to refund monies to their customers who can PROVE they were cheated.
HINT: Screenshot can be used as PROOF, sometimes.

dj maj
12-10-2012, 02:11 PM
that is really messed up, they should have given him the unit if he has proof. They are quite hard to convince as people in the past have attempted to fake their 35th boss (not saying your husband did that) buying gold is easy to reclaim as u get a receipt but to prove that u defeated the final boss is a much harder task. Hope your husband gets his unit.

albeezy
12-10-2012, 02:11 PM
Just give a shout out to THE RISIBLE ONE in a PM. He should be able to take care of your problem!

Dudebot121256
12-10-2012, 02:12 PM
So my husband has a base (Evie) and he defeated the boss 35 times, screen shot the proof and they did NOT give him his unit. He wrote them and they said, and insisted he only defeated it 34 times! Even after he sent them the picture!!! He has written BBB about it. It's outrageous! Plus all the gold he spent on it FOR NOTHING!!! Anybody else have this problem?Welcome to Gree's support :) Which support staff did you get?

Sugarymama
12-10-2012, 02:12 PM
So my husband has a base (Evie) and he defeated the boss 35 times, screen shot the proof and they did NOT give him his unit. He wrote them and they said, and insisted he only defeated it 34 times! Even after he sent them the picture!!! He has written BBB about it. It's outrageous! Plus all the gold he spent on it FOR NOTHING!!! Anybody else have this problem?

Welcome to the Wonderful World of Gree and Modern War.

fearandrea
12-10-2012, 02:38 PM
Welcome to Gree's support :) Which support staff did you get?

One was Kristin and one was RL.

fearandrea
12-10-2012, 02:39 PM
Thanks guys!

boardgames rule
12-10-2012, 03:00 PM
Same happened to me in KA. Beat boss 30 and they said I didnt so i didnt get anything.

CasualPlayer
12-10-2012, 03:29 PM
Yeah this has happened to me, beat the boss 35 times and nothing!!! Emailed them and still nothing!!! Not happy as I have spent gold as well

Jhenry02
12-10-2012, 04:04 PM
Call apple and demand a refund on gold purchases.

Gree doesn't care, they proved that to me when they didnt discount my Black Friday purchases, asked mark, sent a ticket. Said eff it called apple, handled in 10 minutes.

This is why they are losing money this quarter, support staff and basic game flow is horrid.


-j

HenryVIII
12-10-2012, 04:07 PM
Happened to me in a PvP tournament. I didn't capture screenshots to prove it like you did, but I do know how to count. I even added over 100 victories (to provide a buffer) AND did it in tandem with my other account which did get it.

IN3RTI@
12-10-2012, 04:53 PM
So my husband has a base (Evie) and he defeated the boss 35 times, screen shot the proof and they did NOT give him his unit. He wrote them and they said, and insisted he only defeated it 34 times! Even after he sent them the picture!!! He has written BBB about it. It's outrageous! Plus all the gold he spent on it FOR NOTHING!!! Anybody else have this problem?

I ha the same problem and sent three tickets all with images proving I defeated boss 35 with no reward. That's the last time I'm playing a boss event. I sent a complaint to ITunes where they refunded all my money! DO IT! Get your money back! After recieve my money back I realised that it was not worth payin for it in the first place. I'VE LEARNT MY LESSON!

But I'm still PISSED that they have not replied or given me the unit in good faith. Bunch of scheming tossers!

marebear
12-10-2012, 04:59 PM
They haven't answered my tickets either since nov 27th. I have a screenshot and I am not taking no for an answer. I earned it, I want it, and since when do they need screenshots anyway? It should be in the data. http://i1243.photobucket.com/albums/gg546/here2andnow3/B07EC5DC-2499-4AF1-AA17-545B5EC0DDEE-11600-0000097DC17E607C.jpghttp://i1243.photobucket.com/albums/gg546/here2andnow3/427ECE93-B550-4CF4-9CF1-DD6A645C314A-10454-0000087912AD241F.jpg

Opinvu
12-10-2012, 05:03 PM
You mean that event is winnable 35 times?!! Well, if I made an event that was unwinnable and you call in to claim to have won 35 times, I would call you a lier and hang up too. LOL

fearandrea
12-10-2012, 05:05 PM
They haven't answered my tickets either since nov 27th. I have a screenshot and I am not taking no for an answer. I earned it, I want it, and since when do they need screenshots anyway? It should be in the data. http://i1243.photobucket.com/albums/gg546/here2andnow3/B07EC5DC-2499-4AF1-AA17-545B5EC0DDEE-11600-0000097DC17E607C.jpghttp://i1243.photobucket.com/albums/gg546/here2andnow3/427ECE93-B550-4CF4-9CF1-DD6A645C314A-10454-0000087912AD241F.jpg
EXACTLY!!!!
He worked hard for his unit! He doesn't want his money back he wants his unit! Nobody can refund the time he spent killing the stupid elite.

marebear
12-10-2012, 05:13 PM
This is the website if you want to check your ticket status. https://crimecity.zendesk.com/homeIt goes with your funzio id in the game that you set up. Like I set up different ones for mw, KA and cc but I check them all at this link.

iamnasty
12-10-2012, 08:25 PM
It happened to me, as the prize did not show up in my inventory, therefore i sned a ticket mean while I continue hitting the boss till after level 42 and receive the unit. A week later GREEd reply by say I received the unit but then again my explanation I received after level 42 is totally ignored whereby GREEd just close the ticket !!!!