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View Full Version : Fail to load hood!!!



Vito Corleone
11-28-2012, 12:03 AM
I was moving around my building and one of the Rock Cafes got crazy that it used 6x7 fotstamp compared to the other 7x6 so I had to rotate it. I thought it was a client issue and removed the stored data + cache data.

And after that I cannot load my hood?
What to do? I have tried to reinstall the app but that didn't help.
Just contact support?

Vito Corleone
11-28-2012, 12:12 AM
Ok my hood actually loaded after I received the daily scratcher. So perhaps it needed a server update or something.
But I still have the problem that I have switched one of the Rock Cafes 90 degrees so it build the same as the other Rock Cafe.

Nicky the Nose
11-28-2012, 01:05 AM
Are the building done being built?

Vito Corleone
11-28-2012, 01:08 AM
Yes. I had them beside each other at first and then I tried to move them and then it's almost like the footprint has changed for one of them. So I had to rotate it 90 degrees.

http://imageshack.us/photo/my-images/405/screenshot2012112808332.png/

Nicky the Nose
11-28-2012, 01:09 AM
Ok my hood actually loaded after I received the daily scratcher. So perhaps it needed a server update or something.
But I still have the problem that I have switched one of the Rock Cafes 90 degrees so it build the same as the other Rock Cafe.

wow I just looked at your hood and I see what you mean thats weird, contact support

Vito Corleone
11-28-2012, 01:22 AM
The "wrong one" had a correct foot stamp before.
Not sure if it's a client issue.

Nicky the Nose
11-28-2012, 01:29 AM
Got me, I know very little about computers

Vito Corleone
11-28-2012, 01:32 AM
Here's what I have
1970

Nicky the Nose
11-28-2012, 01:42 AM
Yeah I saw it, I'ld attach that to a email to support let them solve it. Sorry I can't help you more then that, good luck

Vito Corleone
11-28-2012, 02:01 AM
Yeah I have sent in a ticket to support.
Sometimes I have had problems that the building look doesn't correspond to its footprint. Usually after I have moved around the buildings a lot. Don't know if the APP runs out of memory or something.
Usually a restart solves the issues and that's why I'm surprised I still have this issue...and with jsut 1 of the Rock Cafes as well.