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View Full Version : Gree, thanks for coming through



Paulio
08-23-2012, 02:51 PM
Since Gree gets so much grief on these forums, for right or wrong, I feel it's only fair to give credit where credit is due. I'm not gonna go into details, just a "thank you" for answering my ticket.

Ah, what the heck...they gave me my freakin' sword !!!

http://i1069.photobucket.com/albums/u473/paulio60/0a07e65e43fcee6f8ed438789b0d9eb1.jpg

Don't lose hope guys and gals. Support IS getting better and they DO answer tickets.

Gaming Will
08-23-2012, 02:53 PM
I got a ticket answered today too. And it was sent from Gree not Funzio! Solid work!

Olly1
08-23-2012, 02:56 PM
Was about to post a thread very similar. They sorted two of my tickets just now, particular thanks to CJ.

Thumbs up!

Dravak
08-23-2012, 02:56 PM
nope still not handled my stuff :p , so no cookie from me yet !
But then again the events is running so that is fun :) ..

But congrats you both on getting it resolved .

DenZ1
08-23-2012, 02:59 PM
I have 3 unanswered emails... Only 1 is recent (today)

xclusiv
08-23-2012, 05:47 PM
you cant please everybody, but support for me has always been good from funzio. not sure about gree though. hopefully they do the job they are paid to do. and to know that if it wasnt for the people that buy gold. they probably wouldnt have that job.

mxz
08-23-2012, 07:17 PM
Ah, I got this message from support in regards to my expansion that was lost in the rollback.
Thank you for contacting Funzio Support. We would be glad to offer all assistance we can with your issue, but we are seeing you as being on an older version of the game. That being the case, we would like you to delete and reinstall the game from the app store. You won't lose any progress (we store your character info on our servers)I get the feeling that's not going to work :rolleyes:

It was also very astute of them to notice I was still on v2.4 before 2.5 was available. Bunch of super sleuths. :p

Dudebot121256
08-23-2012, 08:51 PM
I got a ticket answered today too. And it was sent from Gree not Funzio! Solid work! I've sent 2 tickets and one was answered by GREE and the other was answered by Funzio. What's the difference? (I don't mean how the companies are different, I just mean is there any difference of who answers it?)

Murda
08-23-2012, 09:10 PM
Since Gree gets so much grief on these forums, for right or wrong, I feel it's only fair to give credit where credit is due. I'm not gonna go into details, just a "thank you" for answering my ticket.

Ah, what the heck...they gave me my freakin' sword !!!

http://i1069.photobucket.com/albums/u473/paulio60/0a07e65e43fcee6f8ed438789b0d9eb1.jpg

Don't lose hope guys and gals. Support IS getting better and they DO answer tickets.

Sweet, I'm gonna send in a ticket asking for a sword too...

Paulio
08-23-2012, 09:13 PM
Sweet, I'm gonna send in a ticket asking for a sword too...

Lol. I had to beat the 30th boss. Check out Dillinja's thread. I recorded how much it cost.

Murda
08-23-2012, 10:03 PM
Yeah I know you deserved yours, but my 20 wins will require a hand-out

Cobra Shuttle
08-23-2012, 11:43 PM
Yeah they recently replaced a deleted building for me. Took a while, but it still was done. Thumbs up.

forward
08-24-2012, 11:18 AM
Good to see support following up and delivering!

Sam @
08-24-2012, 11:51 AM
I've sent 2 tickets and one was answered by GREE and the other was answered by Funzio. What's the difference? (I don't mean how the companies are different, I just mean is there any difference of who answers it?)

Maybe you will get 2 swords, one from Funzio and one from Gree LOL Jk

Auxilium
08-24-2012, 11:55 AM
To me the support is always good. Not answered within a day, but always handled as it should. Would give them a 9 because they always respond and react on my little (lost 10 gold because of a missclick) anoying requests.

Dudebot121256
08-24-2012, 03:13 PM
Maybe you will get 2 swords, one from Funzio and one from Gree LOL Jk
Lol, I'm on android so I didn't get the epic boss event but 2 swords would be awesome :P