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Ohaithere
08-16-2012, 12:40 PM
My money energy jobs and xp just got rolled back maybe 24h yet my upgrades didn't, does anyone know why this has happened? Is there a bug?

Edit
So apparently a lot of people have been affected by this, hopefully mark or someone can get us an explanation, I'm going to leave the game until tomorrow and hope it's been sorted.

I got a free scratcher too but I would prefer the time I have lost and the millions I had banked that I lost

G Wiz
08-16-2012, 12:43 PM
Same thing just happened to me! Also got a free refill and stam to go along with it

Ohaithere
08-16-2012, 12:45 PM
Yea, it's still bring realy buggy just collected all buildings but they were not due, I'm down from 150 to 149, it's keeps rolling back when I close and reopen the app

Vile Lynn
08-16-2012, 12:47 PM
Hi Hai, Do you mean they are less than before for some reason?
That is weird! I haven't heard of any bugs like that. Have you sent in a ticket already?

If you think it might be a server prob, delete & re-install the app...
maybe you'll get your numbers back up, but idk, shot-in-the-dark.

Paulio
08-16-2012, 12:48 PM
I heard that happened to someone else I knew. Also, that there was another level glitch?

Ohaithere
08-16-2012, 12:48 PM
Wtf just collected all buildings, banked about 20m and wrote that post, gone back on game and my buildings are all now 11.55h and 23.5 away from collection yet I'm 20m short in my bank

Ohaithere
08-16-2012, 12:49 PM
It's not a big issue, only half a day or so roll back, and it brought me down a level not up, I am like 500xp off 150, I have sent a ticket but will leave it a day to see if it fixes itself, I think it's prob a problem my end maybe

Paulio
08-16-2012, 12:50 PM
Ouch. Maybe they're working on level bracketing?

dudeman
08-16-2012, 12:50 PM
There is definitely something buggy or broken going on today.

My energy and stamina are refilling much faster than normal, I had 8 gold bars go missing (nothing costs 8 gold and my current build and upgrade are both still in progress and due to finish at the expected time).

I can't believe how freaking broken this game is!

G Wiz
08-16-2012, 12:50 PM
ohaithere what level are you? Experience identical problems over here.

Dr BoneCrusher
08-16-2012, 12:51 PM
Me too, I got two energy refills and a scratcher?

Dipstik
08-16-2012, 12:51 PM
It's probably because you were trying to hack and messed something up. CHEATER!

Deluxe
08-16-2012, 12:55 PM
20 mill and 4k respect gone here...also de-leveled...got a new scratcher but 10k doesnt mean ****...
System restore from previous save point? Would a whole server operate that way? Or just basic computers have this function..?

AFed
08-16-2012, 12:55 PM
Happened to me too. Canceled an expansion I had started. Out 7 mil or so today.

Edit: At least my new scratcher was a 5-gun one :). First time ever hit 5.

Dillinja
08-16-2012, 12:56 PM
Same problem here also, weird thing is I levelled upto 172 and now I'm back to 171...did the same jobs but still haven't levelled up :/

Chairman Maw
08-16-2012, 12:57 PM
ohaithere what level are you? Experience identical problems over here.

Same here, just dropped a level and lost a million dollars. Not the end of the world, but a bit of a ball ache. I've also lost recent energy and stamina upgrades.

trickyvegas
08-16-2012, 12:57 PM
Happened to me too. Shut it down as everytime I tried to roba building it said it was already looted. Got refills, scratcher and lost about $60,000 from my bank.

Hacksaw Paul
08-16-2012, 12:57 PM
Same thing happened to me at about 7.45pm GMT, lost a load of cash, dropped a level, had full energy and stamina, the chance of another daily scratcher, the only thing that does not seem affected are the timings, my current upgrade and build?
Sent in a ticket, will see what happens!

Just checked my RP and I have the same amount, give or take a few as 12 hours or so ago, but I have been Robbing and attacking all day, and to clarify a load of cash, it was around 16 mil.
It also happened mid game I think, I don't recall closing the app at all???

Paulio
08-16-2012, 12:58 PM
Still nothing crazy over here. Too bad, I was hoping to see HLs :)

Luciferianism
08-16-2012, 12:59 PM
Happened to me too ... I lost 3 or 4 TLCs, millions of dollars, lots of respect items/points, I collected my NC while things were messed up but lost that money and now I need to wait longer to collect again. The compensation? A free scratcher giving me $1,000

dudeman
08-16-2012, 12:59 PM
WTF?!

I just checked my game again. I started my $40M expansion last night, and that's been cancelled. No refund of cash.

And I just got another free scratcher that actually gave me something better than I normally get. Fluid transfer plus.

This is ****ed.

Swingle007
08-16-2012, 01:00 PM
Lost a level, lost a few mil, got energy and a scratcher. Cost me 8 hrs work today, and about 7k xp. I lost the gold I bought this morning basically, as I used it to refill my stamina to quickly level up and now that was for not. :-(

All of this on my low level account on iPhone by the way, as my iPad hd account was unaffected.

G Wiz
08-16-2012, 01:00 PM
Still nothing crazy over here. Too bad, I was hoping to see HLs :)Yea I missed the last two bracket openings :)

Olly1
08-16-2012, 01:02 PM
I lost about 5m I had on hand. Just taken screen shots of my stats, money and RP in case it gets glitchy again

murf
08-16-2012, 01:02 PM
Wtf just collected all buildings, banked about 20m and wrote that post, gone back on game and my buildings are all now 11.55h and 23.5 away from collection yet I'm 20m short in my bank

Same here...collection times look right, but I'm short 30+ million....

dudeman
08-16-2012, 01:05 PM
This is ****ing retarded. Every time I check I find something new that's been ****ed up.

I am missing $40M from my bank.

Vile Lynn
08-16-2012, 01:06 PM
I spoke too soon... Same thing happened to me. Lost several mill from my bank, too. Sent in a ticket. This sucks. Bad game, bad!

What-ever.

G Wiz
08-16-2012, 01:06 PM
Everyone document your current state of game!

Dr BoneCrusher
08-16-2012, 01:07 PM
Yea money missing from my bank, about 15million.

isshi
08-16-2012, 01:11 PM
Not happy, just lost 8,000 xp

Luciferianism
08-16-2012, 01:13 PM
I was at war with a dude, his hood lit up with every building ready prematurely, I robbed all of them noting explosives before and after. They lost 40 stun grenades and 2 land mines, now that things are back to normal, they have still lost them, :P Little fecker's mind will be blown.

Is it worth submitting a ticket about this btw?
I'd ask for 15M put in my bank, 5K RP added and 4 TLCs given back...

MrSpidey
08-16-2012, 01:16 PM
Uhm, with me no problems at all. 1.5 hours ago I grabbed the loot of my buildings and at the time of writing this post it all is still correct.
Maybe level related? (I am lvl115)

murf
08-16-2012, 01:17 PM
Uhm, with me no problems at all. 1.5 hours ago I grabbed the loot of my buildings and at the time of writing this post it all is still correct.
Maybe level related? (I am lvl115)

Device related more likely

Killa Mafia
08-16-2012, 01:20 PM
What is going on today? I lost 1.3 million from the bank and 30 mafia that was added today. I emailed tech support so I hope they can fix it.

-KM

jla
08-16-2012, 01:22 PM
i lost over 7 mil from my bank and several hundred off from my att/def, the att/def has been restored.
I also got the 2nd scratcher and every hood i went in had all the buildings to be looted but when i went to rob them it wouldnt let me

Luciferianism
08-16-2012, 01:23 PM
Contacted support...
Hi, there was a really weird rollback bug that turned back time to 24 or 48 hours ago or something. I know it's a long shot but I may as well ask, could you return $15M to my bank, 5K RP to my account and return the 4 lost The Last Call explosives? :/

thebengerman
08-16-2012, 01:27 PM
same here...looks like they have a big problem on their hands. Hopefully gets taken care of pretty fast.

Mine was weird, it deleted a beach nightclub i was building as well as the stuff everyone else mentioned

vitus79
08-16-2012, 01:31 PM
lost my event rifle, my crate items and got the money back i spent today on palm upgrade. i was reset like 12 hours back. even got a 2nd freescratcher. what gives?

Killa Mafia
08-16-2012, 01:32 PM
I don't think it was a rollback. I sold all my buildings this morning to rebuild from scratch and banked 1.3 million. If it was a rollback I would have got my buildings back. Instead I lost all my buildings and the money for cashing them in. It sounds like Funzio went bankrupt and took me down with them.

G Wiz
08-16-2012, 01:33 PM
lost my event rifle, my crate items and got the money back i spent today on palm upgrade. i was reset like 12 hours back. even got a 2nd freescratcher. what gives?Hey what about your champagne deluxe?

Carlos,
08-16-2012, 01:36 PM
I hope they don't undo this rollback. I lucked out big time :D

MrSpidey
08-16-2012, 01:38 PM
Device related more likely
Thatīs a good possibility :)
Iīm playing on my Galaxy S3.

Paulio
08-16-2012, 01:40 PM
I'm on iPad 2 - no issues so far. Everyone that is experiencing issues: What device are you using?

BOS
08-16-2012, 01:40 PM
No issues, iPhone 4

Ohaithere
08-16-2012, 01:41 PM
iPad 2 lv 149/150 uk based

thebengerman
08-16-2012, 01:41 PM
I'm on iPad 2 - no issues so far. Everyone that is experiencing issues: What device are you using?

iphone 4s here...

Vile Lynn
08-16-2012, 01:42 PM
old iPad... Texas, USA

Carlos,
08-16-2012, 01:42 PM
I'm on iPad 2 - no issues so far. Everyone that is experiencing issues: What device are you using?
Using iPod touch 4

In the greatest country in the world, The USA

BOS
08-16-2012, 01:43 PM
List your device and issues you are having, and location. Maybe we can draw some conclusions.

Paulio
08-16-2012, 01:43 PM
iPad 2 lv 149/150 uk based

level 149/150? How did I not see you when I passed through those levels last week? I would've loved to help you collect those nice buildings :D

Dr BoneCrusher
08-16-2012, 01:45 PM
IPad 2 ...........

Hacksaw Paul
08-16-2012, 01:46 PM
Question, what is going to happen to the money RP etc that we get after the so called "rollback", if support correct all this What happens to the gains we make?
Perhaps learn from G Wiz's comment and take regular screenshots?

Hacksaw Paul
08-16-2012, 01:47 PM
iPhone 4s BTW😁

Ohaithere
08-16-2012, 01:48 PM
level 149/150? How did I not see you when I passed through those levels last week? I would've loved to help you collect those nice buildings :D

Maybe you did? My game name is Alex, I am called Alex and set it as Alex when I started, contemplating asking for a change though to ohaithere as people think I'm trying to hide

And I don't tink customer support will restore anything we lost unless it's gold, or maybe if you request in a ticket.

Paulio
08-16-2012, 01:49 PM
Maybe you did? My game name is Alex, I am called Alex and set it as Alex when I started, contemplating asking for a change though to ohaithere as people think I'm trying to hide

Ah ha. Maybe. Did you see a (CK) Paulio?

Are you from Ohai?

vitus79
08-16-2012, 01:49 PM
Hey what about your champagne deluxe?

i thought it has to do with it. but then i saw more have similar troubles. still waiting for the car, prepared for 3 month of waiting like others for their clowning glory

Ohaithere
08-16-2012, 01:50 PM
I'm from London uk haha, just couldn't think of anything better for a forum name :) and I saw a lot of ck players

Dr BoneCrusher
08-16-2012, 01:52 PM
Alex hmmmm?

Vile Lynn
08-16-2012, 01:55 PM
i thought it has to do with it. but then i saw more have similar troubles. still waiting for the car, prepared for 3 month of waiting like others for their clowning glory

It took a little more than a week for me to get The Spinal Tap.
Congrats on winning, V!

BOS
08-16-2012, 01:57 PM
i thought it has to do with it. but then i saw more have similar troubles. still waiting for the car, prepared for 3 month of waiting like others for their clowning glory

I got my gold..... j/k ;)

3 months sounds about right.

sez
08-16-2012, 02:03 PM
Can someone confirm that there stats (Fights Won or Lost, Robberies, etc) were also rolled back? I am going to be hitting a certain player non-stop for the rest of the time I play this game. I wrote down there fights lost total earlier today just because and now there fights lost total is almost 500 less then it was earlier. I've attacked said player at least 40 times today. I don't want to jump any gun and want to give benifit of the doubt to said player 1st before accusing....

Deluxe
08-16-2012, 02:05 PM
I don't think it was a rollback. I sold all my buildings this morning to rebuild from scratch and banked 1.3 million. If it was a rollback I would have got my buildings back. Instead I lost all my buildings and the money for cashing them in. It sounds like Funzio went bankrupt and took me down with them.

I suspect some data is stored on your device while some is stored on the server. You can still 'play' your game even w a weak signal or if the signal drops after you load into the game and while you cant do much, your stats and items and loot and iph still exist for you to see while other chunks of information available from the server are not accessable...like accessing other hoods and interacting in this manner...did someone already beat me to this theory or would any pocket-protector promoters care to chime in...?

Juaco
08-16-2012, 02:06 PM
Everything seems normal on my iphone 3gs.

BOS
08-16-2012, 02:07 PM
Can someone confirm that there stats (Fights Won or Lost, Robberies, etc) were also rolled back? I am going to be hitting a certain player non-stop for the rest of the time I play this game. I wrote down there fights lost total earlier today just because and now there fights lost total is almost 500 less then it was earlier. I've attacked said player at least 40 times today. I don't want to jump any gun and want to give benifit of the doubt to said player 1st before accusing....

Who are you hitting?

Plumz
08-16-2012, 02:10 PM
Wow...thought it was only me. I was rolled back a level (42 to 41) and lost $80K and 400RP. I know this doesn't seem like much to some of the top players but it was tough to earn all day!

I also received a full energy bay and another daily scratcher.

MJ

thebengerman
08-16-2012, 02:22 PM
Submitted a ticket about an hour ago and received confirmation from Funzio.

So they are working on it, I will keep everyone posted on whether it gets resolved and how long it takes.

vitus79
08-16-2012, 02:39 PM
Can someone confirm that there stats (Fights Won or Lost, Robberies, etc) were also rolled back? I am going to be hitting a certain player non-stop for the rest of the time I play this game. I wrote down there fights lost total earlier today just because and now there fights lost total is almost 500 less then it was earlier. I've attacked said player at least 40 times today. I don't want to jump any gun and want to give benifit of the doubt to said player 1st before accusing....

i can confirm that, in the moring at had 86033 fights, added at least 200 during the day, now back to 86033..
also all my crate items and event rifle is gone, of course i didnt get the gold back i spent this morning, but got another free scratcher and won another siege rocket launcher, what a deal :(

edit: iphone 4, location germany

benmoneyog
08-16-2012, 02:40 PM
this happened to me to. Went from level 110 to level 109 and lost 2000 ex points. It pushed back multiple jobs that I completed and it added money into the bank that I did not have. My upgrade expansion and loft construction were not effected. I am using an Ipad and I am located in New Jersey, so from what I have read in this forum this messed a lot of people up.

Lars
08-16-2012, 02:49 PM
I suspect some data is stored on your device while some is stored on the server. You can still 'play' your game even w a weak signal or if the signal drops after you load into the game and while you cant do much, your stats and items and loot and iph still exist for you to see while other chunks of information available from the server are not accessable...like accessing other hoods and interacting in this manner...did someone already beat me to this theory or would any pocket-protector promoters care to chime in...?

All the mutable data (stats, owned items, etc) seems to stored on the server. The game pulls the data at startup, sends changes and synchronizes the data regularly. I don't think that unsynched changes exists for more than a few minutes without the app complaining about a missing server connection.

dudeman
08-16-2012, 03:12 PM
iPad 2, Canada. Seems like this ****-up isn't very picky about device or region.

Vile Lynn
08-16-2012, 03:16 PM
iPad 2, Canada. Seems like this ****-up isn't very picky about device or region.

ha, it's a universal "****-up"

typical.

jmeijer
08-16-2012, 03:17 PM
I liked this rollback. Just started my GC to lvl 3 upgrade. I almost have the same amount of cash as before I paid for the upgrade.

dudeman
08-16-2012, 03:27 PM
I just noticed I also have a bunch of map jobs that were undone. I was part way through level 3 of Retaurant Row and now I only have 1 job done. What pisses me off about that is I already finished the boss (The Butcher - 12 hits) and now it's like that never happened.

This is a colossal **** up of epic proportions. I'm not surprised since this is greedzio and the game has always been broken, but this is a majorly game-breaking bug.

Big spenders, addicts, and foolish morons, just look what all your tens of thousands of gold bars really pays for.

BDouble
08-16-2012, 03:35 PM
same **** just happened to me about an hour ago. i was so looking forward to that upgrade and now i am one day behind !!!

Ipod 4th gen, UK

sez
08-16-2012, 03:35 PM
i can confirm that, in the moring at had 86033 fights, added at least 200 during the day, now back to 86033..
also all my crate items and event rifle is gone, of course i didnt get the gold back i spent this morning, but got another free scratcher and won another siege rocket launcher, what a deal :(

edit: iphone 4, location germany

Holy S.Hit that is un-real!!!! Your crate items and event prize?!?!?

Thanks for the confirm also.

Mr Bender
08-16-2012, 03:49 PM
1st time on the website-never had this kinda of issue before-how to do report to the powers that be??? Any help would be appreciated. :D

BDouble
08-16-2012, 03:52 PM
mr bender it seems like a lot of people have this problem. i'm sure loads of people will have complained about this and i'd hope funzio are working their butts off to sort it out asap. i dont even feel like playing anymore :-(

dudeman
08-16-2012, 03:58 PM
mr bender it seems like a lot of people have this problem. i'm sure loads of people will have complained about this and i'd hope funzio are working their butts off to sort it out asap. i dont even feel like playing anymore :-(

+1. The level of incompetence on display is astounding.

If I was the man in charge, there would be no breaks, lunch at your work station, and the jerks would be working double shifts to fix this mother of all **** ups.

murf
08-16-2012, 04:56 PM
Thank you for contacting Support about this issue. There was a momentary glitch, when some of our servers were affected for a short period of time. The root cause has been identified and addressed, and we apologize for any inconvenience this has caused. We are assessing the affect this issue has had on your account now and we will be taking the necessary steps to correct it.

Regards,

A

Just got this..

Luciferianism
08-16-2012, 04:58 PM
Thank you for contacting Support about this issue. There was a momentary glitch, when some of our servers were affected for a short period of time. The root cause has been identified and addressed, and we apologize for any inconvenience this has caused. We are assessing the affect this issue has had on your account now and we will be taking the necessary steps to correct it.

Regards,

A


Same ... Didn't meet any of my demands.

TonySpaghetti
08-16-2012, 04:58 PM
ha, it's a universal "****-up"

typical.

I'm on an ipad2 in the great white north also, but nothing happened to mine. My RC upgrade that was underway kept going.

dudeman
08-16-2012, 05:02 PM
Thank you for contacting Support about this issue. There was a momentary glitch, when some of our servers were affected for a short period of time. The root cause has been identified and addressed, and we apologize for any inconvenience this has caused. We are assessing the affect this issue has had on your account now and we will be taking the necessary steps to correct it.

Regards,

A

Just got this..

I just got the same thing. I'm sure they will be saving tha response and adding it to their copy/paste database for future **** ups if that's not where they got it from this time.

TonySpaghetti
08-16-2012, 06:15 PM
http://fetideats.com/wp/wp-content/uploads/2010/08/rollinback.jpg

Daniel2115
08-16-2012, 06:17 PM
On the iPad 2 in the US and nothing happened to my account. Still upgrading my MT too level 10 and building another missile turret. Has anyone found any similarities in the devices of the people who lost stuff?

Edit- seems like all the people running on the iPad 2 didn't have any problems, I could be wrong but that's just from what I've read.

skorpio696
08-16-2012, 06:40 PM
I Recieved the same reply from funzio I was affected in that my $40 mill hood expansion was rolled back (had only started expansion approx 12 hrs earlier) and only $38 mill was put back to my bank (still missing $5 mill on top of the $38 Mill) and also I am missing the last item (10 ID Cards) I Recieved in the Forgery printer event in the final few hrs of the event So Peeps check your Event items ...I'm using a iPad2 in Australia & was online at the time the rollback happened as I saw my energy go from near empty to full

dudeman
08-16-2012, 06:48 PM
On the iPad 2 in the US and nothing happened to my account. Still upgrading my MT too level 10 and building another missile turret. Has anyone found any similarities in the devices of the people who lost stuff?

Edit- seems like all the people running on the iPad 2 didn't have any problems, I could be wrong but that's just from what I've read.

What have you read exactly?


iPad 2 lv 149/150 uk based

IPad 2 ...........

iPad 2, Canada.

Thank you for contacting Support about this issue. There was a momentary glitch, when some of our servers were affected for a short period of time. The root cause has been identified and addressed, and we apologize for any inconvenience this has caused. We are assessing the affect this issue has had on your account now and we will be taking the necessary steps to correct it.

Regards,

A

Just got this..

Vile Lynn
08-17-2012, 07:34 PM
Did everyone ger their stuff back? & a level up? I did. Pain in the A.

Cobra Shuttle
08-19-2012, 07:35 PM
I got the 2 million I lost back yesterday. Thanks guys!

vitus79
08-20-2012, 02:12 PM
i got gold credited to my account without any email from funzio yet. if this is my compensation for the crate items still missing im not happy about how they handle it. i spent more than that and will not get the same items out of it i recon.
anyone else got gold added without a note from funzio?

CJ54
08-20-2012, 02:56 PM
Here's the current status:

-If you lost a leaderboard item, it's been re-added to your account.

-If you lost gold, we're in the process of getting it back to you right now (most of this has already been completed). This was gold purchased on the lost day; if you bought something with it and the thing you bought with it was lost, chances are we cannot replace the actual purchase. But you WILL get the gold.

-If you lost money or progress (and sent in a ticket), it has either been reimbursed by our Support agents, or it will be soon.

-For other more specific tickets sent to us, please bear with us while we work through these over the next few days. We're handling all cases not mentioned above by hand, no automation, so your patience is appreciated.

-CJ

mxz
08-20-2012, 03:00 PM
Ouch. By hand? That's rough. Thanks for the update.

vitus79
08-20-2012, 03:27 PM
yes thx for the update CJ.

now i just need some luck again to get my bone saw back :)