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View Full Version : I just bought 1500gems and now I cannot access game , wth ?



Winstrol
07-29-2012, 02:18 PM
Can someone explain me this ?

enahs1
07-29-2012, 02:22 PM
Just power off your device and try open kingdom age

Winstrol
07-29-2012, 02:23 PM
Doesn't work mate , I already tried twice.

marebear
07-29-2012, 02:37 PM
Mine too. Sent support an email. Sigh...

Winstrol
07-29-2012, 02:52 PM
It's kinda annoying , because we're in the middle of the event...

marebear
07-29-2012, 03:07 PM
I know right. Does yours look like mine? http://i1243.photobucket.com/albums/gg546/here2andnow3/79875a0c.jpg

Hapl0
07-29-2012, 03:33 PM
Did you try to delete and reinstall?

The_Red
07-29-2012, 03:39 PM
somethings probably wrong with their server - I just opened a box (twice) in the last 5 mins. Of course, nothing on either.

BadNews
07-29-2012, 03:45 PM
I know right. Does yours look like mine? http://i1243.photobucket.com/albums/gg546/here2andnow3/79875a0c.jpg

This is account banned, not sever issue. :-P

They may think you are way too strong than all other players.

I guess you guys are huge whales. Am I right?

marebear
07-29-2012, 04:28 PM
Banned.. For what?? I've never done anything wrong. Shouldn't they check first and see I'm totally legit before keeping me from my game. I thought that's how it worked. Now I have to wait til tomorrow probably. :(

Joie
07-29-2012, 04:54 PM
I am a free player so this may sound a little odd coming for me but I think money players should have additional tech support staff for their issues. Not to ignore us free players per say ,but just one or two staff members dedicated to cash spenders. Immediate support even you are a heavy spender, which whatever that means should be determined by them.

fjbcx
07-29-2012, 04:55 PM
Banned.. For what?? I've never done anything wrong. Shouldn't they check first and see I'm totally legit before keeping me from my game. I thought that's how it worked. Now I have to wait til tomorrow probably. :(

Hi,

I am having te exact same issue. I have also not done anything that would cause funzio to ban my account so I don't think the issue originated on our end! I will update you if/ when I get some feedback and would appreciate the same!

-cali

marebear
07-29-2012, 05:11 PM
Sure no problem :) I just keep opening the app hoping it will magically be fixed. I tried delete and reinstall and a shut down. Counting how many opens I am missing out on. How much cash I'm probably been raided for. Going to be behind on my upgrades when the current one finishes in a few hours. Yeah I'm an addict and this sucks...

Hello Kitty
07-29-2012, 05:29 PM
Sure no problem :) I just keep opening the app hoping it will magically be fixed. I tried delete and reinstall and a shut down. Counting how many opens I am missing out on. How much cash I'm probably been raided for. Going to be behind on my upgrades when the current one finishes in a few hours. Yeah I'm an addict and this sucks...LOL mare! Hope it gets fixed soon!!! Type URGENT in the header or something. Are you in this event?

marebear
07-29-2012, 05:34 PM
Hi pretty kitty, I'm at 7 right now. I sent ccmark a pm and two shouty cap header emails to support. I'm very bored now :(

Hello Kitty
07-29-2012, 05:49 PM
Hi pretty kitty, I'm at 7 right now. I sent ccmark a pm and two shouty cap header emails to support. I'm very bored now :(Working tonight? Why bored?

marebear
07-29-2012, 06:05 PM
No work til tomorrow. Bored because I'm camping in mw and I already cooked and ate dinner and put the baby to bed and the hubby man won't be home til midnight. Boooo

spectra
07-29-2012, 06:07 PM
I got the same issue with my MW account, I cannot acces the game
I am ok (so far) with the KA game

I sent a ticket about 2 hours ago, hope they fix it soon

Hello Kitty
07-29-2012, 06:10 PM
No work til tomorrow. Bored because I'm camping in mw and I already cooked and ate dinner and put the baby to bed and the hubby man won't be home til midnight. BooooSo no boss in MW mare? You only need 1 hit on a rival to provoke him :) Attack and raid some rivals in KA. Kind of camping there, but I love the quests! Working on my lumber mill, tomorrow will be at level 7.

marebear
07-29-2012, 06:14 PM
@ HK I'm "banned " from KA at the moment, for reasons unknown, but it looks like I'm not alone. Guess I will go get some free units in mw. Lol. @Spectra, sorry to hear you are having trouble too. Figures it's a weekend right, although I have seen support once in a whole fix stuff on a weekend. No green lights on the admin list page though :(

Hello Kitty
07-29-2012, 06:20 PM
@ HK I'm "banned " from KA at the moment, for reasons unknown, but it looks like I'm not alone. Guess I will go get some free units in mw. Lol. @Spectra, sorry to hear you are having trouble too. Figures it's a weekend right, although I have seen support once in a whole fix stuff on a weekend. No green lights on the admin list page though :(Oops. Duh, sorry mare! You clearly said that below. I got distracted :)

Funkey monkey
07-29-2012, 07:40 PM
I know right. Does yours look like mine? http://i1243.photobucket.com/albums/gg546/here2andnow3/79875a0c.jpg

I had this same issue about a week ago during a different event. After submitting a ticket, I got a message that said due to technical difficulties your game was down. Sorry for any inconvience. They got it up pretty fast but it was mid-week.

fjbcx
07-29-2012, 07:46 PM
@ HK I'm "banned " from KA at the moment, for reasons unknown, but it looks like I'm not alone. Guess I will go get some free units in mw. Lol. @Spectra, sorry to hear you are having trouble too. Figures it's a weekend right, although I have seen support once in a whole fix stuff on a weekend. No green lights on the admin list page though :(


How did u find out it was because you were banned? I have not gotten a response yet...

GetItOn
07-30-2012, 01:21 AM
. Yeah I'm an addict and this sucks...

I don't feel so bad now. ;). I spent all my gold on armor right before an expansion finished, now I'm 30k short of the next one and nobody has unvaulted money. It's gonna drive me nuts if I go to bed without expanding, all those hours wasted!

DIrishB
07-30-2012, 02:22 AM
I'm no tech genius, but it sounds like a server issue on Funzio's end. May have gone down and they just need someone to get a back-up server running or something. Hope it's fixed for you guys ASAP!

YLL
07-30-2012, 02:53 AM
@ HK I'm "banned " from KA at the moment, for reasons unknown, but it looks like I'm not alone.

I've been "banned" from the forum (as opposed to the game) on a couple of occasions when connecting from non-permanent IP addresses (i.e. when on the move)... My theory is that spammers have used those particular non-specific IPs in the past, resulting in those particular addresses being blocked.

Any idea whether you have a static IP or non-static one? Perhaps try switching your router on and off in case that gets you a different, non-blocked one?

YLL
07-30-2012, 02:55 AM
Hi pretty kitty, I'm at 7 right now. I sent ccmark a pm and two shouty cap header emails to support. I'm very bored now :(

And if it's any consolation at all, despite your troubles, you're still ahead of me - I've only five elixir bottles! :(

Everson25
07-30-2012, 02:55 AM
I'm no tech genius, but it sounds like a server issue on Funzio's end. May have gone down and they just need someone to get a back-up server running or something. Hope it's fixed for you guys ASAP!Hi DIrishB! I asked on the other thread when you were level 61 how many allies and if you were using same name. The reason was I'm also level 61.

Everson25
07-30-2012, 02:59 AM
Sure no problem :) I just keep opening the app hoping it will magically be fixed. I tried delete and reinstall and a shut down. Counting how many opens I am missing out on. How much cash I'm probably been raided for. Going to be behind on my upgrades when the current one finishes in a few hours. Yeah I'm an addict and this sucks...I didn't know you were banned. I'm so surprise. I hope things go back to normal very quickly. I was reading about KOD on MW. Suddenly, problems everywhere resulting players leaving for good. Is Gree doing something?

DIrishB
07-30-2012, 03:28 AM
Hi DIrishB! I asked on the other thread when you were level 61 how many allies and if you were using same name. The reason was I'm also level 61.

I forgot to respond. However, you must be pretty confident in your A/D, whereas I'm not so much (18k for both), and trying to keep my win/loss ratio above 90% before hitting whale territory. I'll add you as an ally, but won't give out my KA player name. Sorry.

Sorry to go off topic, just didn't want Everson to think I was ignoring him.

Winstrol
07-30-2012, 05:28 AM
Does anyone knows when that annoying issue will be fixed ?

marebear
07-30-2012, 08:17 AM
Bump bump bump

The_Red
07-30-2012, 08:19 AM
guess I should stop raiding marebear then.... ;)

marebear
07-30-2012, 08:26 AM
guess I should stop raiding marebear then.... ;)*shakes fist at The Red* lol, just kidding buddy. You can raid me as long as you add me back after. ;)

Hapl0
07-30-2012, 08:27 AM
It looks like many forumites have issues, KOD too.

MaverickMunkey
07-30-2012, 08:27 AM
guess I should stop raiding marebear then.... ;)

I didn't think that I had left any buildings standing!!! (only joking!!)

The_Red
07-30-2012, 08:28 AM
I didn't think that I had left any buildings standing!!! (only joking!!)

I'm just clearing out the defense buildings and unit buildings... want to make sure its all fresh and clean when the account gets back live.

:p

MaverickMunkey
07-30-2012, 08:30 AM
I'm just clearing out the defense buildings and unit buildings... want to make sure its all fresh and clean when the account gets back live.

:p

That is a very generous and kind thought!

MaverickMunkey
07-30-2012, 08:34 AM
Mind you it is amazing how quickly the a/d stats drop so quickly along with the loss rate increasing!!!!

marebear
07-30-2012, 08:59 AM
Aw you guys are in soo much trouble!!!! You turning my lights out!!! Punks!!! :) You all better not go to sleep because I'm going to give you nitemares!!! Muahahaha

Hapl0
07-30-2012, 09:08 AM
I think they are only teasing you, if you remember your ratio w/l in battles (3464/30) and zero gold.
Your buildings looks fine.

The_Red
07-30-2012, 09:12 AM
I think they are only teasing you, if you remember your ratio w/l in battles (3464/30) and zero gold.
Your buildings looks fine.

...... meh.

Winstrol
07-30-2012, 09:13 AM
I'm so sick of this , hopefully they will fix that crap soon

marebear
07-30-2012, 09:33 AM
I think they are only teasing you, if you remember your ratio w/l in battles (3464/30) and zero gold.Your buildings looks fine.Lol I know Hap, I'm not really mad. Just giving them a little teasing.

BadNews
07-30-2012, 10:12 AM
Just checked your kingdom, Winstrol. It's full of rocks. :-P

Hapl0
07-30-2012, 12:12 PM
Mare, i were thinking the same but just in case because i hate war between forumites and just to show you if there were any difference since you left the kingdom.

The_Red
07-30-2012, 01:54 PM
Mare, i were thinking the same but just in case because i hate war between forumites and just to show you if there were any difference since you left the kingdom.

I think we were all joking. ;)