Support?

[Luke 3457]

Has anyone heard from support in a while ? I won the double currency event but still no gold! They even admitted that I won and have no idea y I never got my gold. I bought 3 vaults during the so called event. I also have another open ticket. Anyone else think this is unexceptable?!

[QPR]

I've been waiting over a week now for a ticket to be resolved. It's definitely not acceptable

[The Billionaire]

Sounds unacceptable to me along with the fact that they cut the winners pool down to 250 and then removed the Top 250 prize modifier as well.

Company, game and forum are all slowly going down the pan.

[Luke 3457]

Yes not only is support failing us but the game itself is heading in the wrong direction

[vitus79]

namechangings still happen within 24 hours.. just sayin

[Luke 3457]

Thank you v for the bright side 👍😘

[vitus79]

no probs big brother💪 i have 2 pending tickets as well, only got the usual confirm mail. but i can say for sure they did chage a name last night which was requested just hours befor. not going more into detail but this buffles me.

[QPR]

namechangings still happen within 24 hours.. just sayin

I beg to differ v

[i need muney]

My ticket was resolved after two weeks of waiting.

[vitus79]

I beg to differ v

no oil to the fire here plz, go to the ck thread for this 😉

[Luke 3457]

So really funny ! They just gave me my gold!!! Coincidence ?

[<3 Hz]

I've been muted for weeks now and no resolution yet. Getting tired of people yelling at me on my wall about me being anti-social now LOL.

[Luke 3457]

What'd u get muted 4?

[DedRress]

The crass ciphers did not bother responding to my emails 3-4 weeks ago.

Typical customers are crap philosophy.

What do you expect for 5m/mo? They are going broke, and you want support?!