upsman_17
07-11-2012, 09:22 PM
During the first event with the new format I had an issue where at least 1 maybe 2 computer chips did not record in my inventory, so I sent this ticket in to support:
***** *****, Jun 30 07:05 (PDT):
Hi just reporting a hiccup in the new event. Twice now I have opened up a box and gotten the computer chip and it has not been recorded properly. The first time I thought maybe I was mistaken but the last box I just opened up I am absolutely positive that it didn't record. At first it didn't even record that I had opened up a box but then when shutting down the game and opening it back up one box was missing but the computer chip was still not in my inventory. It still shows that I only have three computer chips in my inventory when I should really have 4 and possibly 5 if I was correct on the first instance. Could you please look into this. Thank you.
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Timestamp: 2012-06-30 09:45
And this is the response I got (note the date):
C, Jul 10 10:17 (PDT):
Hello ***** *****,
Thank you for contacting us, and I am sorry to hear about the bad luck. I am passing your feedback on the event directly to the developers.
Here is how the special event chances work: Once an event box is opened, one of several things will be awarded: money, respect, an extra grunt/ally, a weapon or unit, or the event special item. Regardless of how the box is opened, the reward is randomly chosen; opening a box does not guarantee that the event special item will be awarded. Each special event item gained will reduce the chance of getting the next, although this chance never becomes zero or below zero.
Regards,
C***
www.funzio.com
So I had to wait 10 days to hear that line of garbage. BS canned response that didnt even address the issue. File this under no F'in sh it Sherlock. I know how these events work by now, you shove them down our throats every week. Who doesnt know how they work by now? That response from them is an insult. Ok. I am done bi tching now, thank you for listening. :)
***** *****, Jun 30 07:05 (PDT):
Hi just reporting a hiccup in the new event. Twice now I have opened up a box and gotten the computer chip and it has not been recorded properly. The first time I thought maybe I was mistaken but the last box I just opened up I am absolutely positive that it didn't record. At first it didn't even record that I had opened up a box but then when shutting down the game and opening it back up one box was missing but the computer chip was still not in my inventory. It still shows that I only have three computer chips in my inventory when I should really have 4 and possibly 5 if I was correct on the first instance. Could you please look into this. Thank you.
--------------------------------------------------
Timestamp: 2012-06-30 09:45
And this is the response I got (note the date):
C, Jul 10 10:17 (PDT):
Hello ***** *****,
Thank you for contacting us, and I am sorry to hear about the bad luck. I am passing your feedback on the event directly to the developers.
Here is how the special event chances work: Once an event box is opened, one of several things will be awarded: money, respect, an extra grunt/ally, a weapon or unit, or the event special item. Regardless of how the box is opened, the reward is randomly chosen; opening a box does not guarantee that the event special item will be awarded. Each special event item gained will reduce the chance of getting the next, although this chance never becomes zero or below zero.
Regards,
C***
www.funzio.com
So I had to wait 10 days to hear that line of garbage. BS canned response that didnt even address the issue. File this under no F'in sh it Sherlock. I know how these events work by now, you shove them down our throats every week. Who doesnt know how they work by now? That response from them is an insult. Ok. I am done bi tching now, thank you for listening. :)