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View Full Version : Props to Mike @ support



wilma
06-07-2012, 01:37 AM
Just wanted to give a kudo to Mike of CC support. I submitted my first ticket and he responded quickly. He even gave me 4 coffers after my account got restored; all my coffers had been robbed while I couldn't access the event.

Also, thanks to Mark for extending the event.

Good job, Funzio!

emcee
06-07-2012, 01:40 AM
Mike +1 as well. Prompt and helpful. Give him a raise :)

Feng1234
06-07-2012, 06:30 AM
Props to A for helping me.

Lionheart3239
06-07-2012, 11:31 AM
The support team is amazing.

kelpjuice
06-07-2012, 03:07 PM
Agreed. I hope funzio sees this. Mike helped me with a recurring problem on the Android where I lost my account over and over. He was able to fix it within a day to two, and after the first response, the following ones are within the hour! Mikes the man!

Ramshutu
06-07-2012, 03:10 PM
+ 1 for Mark, and also +2 for A. I'm sure he's getting pretty annoyed at me as he seems to answer all my tickets. A obviously is short for 'Awesome'.

Olly1
06-07-2012, 03:17 PM
Yep another +1 from me too for Mark. Very quick and helpful replies. Amazing how far good customer service goes....

QPR
06-07-2012, 03:38 PM
What does props in American stand for ? Lol

iteachem
06-07-2012, 04:28 PM
General Slang term for proper respect..

http://www.urbandictionary.com/define.php?term=props

iteachem
06-07-2012, 04:29 PM
I will agree mike and the rest of support are amazing. Always fixed my issues and do an awesome job

Andrei2904
06-07-2012, 08:27 PM
everybody is right. Mike is The Man.
good job Mike

emcee
06-07-2012, 08:34 PM
+1 to A as well and rest of support staff. Too bad they are not programmers and can add an extra in game feature to bank/lock/or reconfirm gold usage not to mention selling buildings. It would probably cut down 95% of all tickets issued.