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JAX
05-10-2012, 04:15 PM
I bought gold in the game, but never received it. Anyone else have this issue? The money came out of my account 8 hours ago. I tried emailing funzio, but it says the email address is not good anymore. What else can I do?

Joeycool
05-10-2012, 04:20 PM
Contact support form CC on your device.

Go to the main menu.

more

help

contact support

You should get your gold... but be warned it is a lengthy process from my experiences.

JAX
05-10-2012, 04:53 PM
That's where I went. It has an email mobile@funzio.com that doesn't work.

Joeycool
05-10-2012, 04:57 PM
There should be a button that you press there that says "contact Support"

You can then email form your device.

If it is not there you should send a mail to support@funzio.com

But you will get a faster response if you use the button because Funzio then get all of the information that they need to investigate such as your game build etc.

JAX
05-10-2012, 05:12 PM
Oh, I see what you mean now. Hopefully it works. Thanks!

JAX
05-11-2012, 03:23 PM
Oh, I see what you mean now. Hopefully it works. Thanks!