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QPR
05-05-2012, 01:20 PM
I logged this ticket 4 days ago and I would appreciate an update

Thank you

Qpr

Aid
05-05-2012, 01:39 PM
They don't reply to tickets asking to change name to Alex. Seriously email them or send a PM to Mark or Lauren, why flood the forum with support ticket requests?

Joeycool
05-05-2012, 01:39 PM
I have one outstanding that is from 6 days ago! Get in line!

QPR
05-05-2012, 01:51 PM
They don't reply to tickets asking to change name to Alex. Seriously email them or send a PM to Mark or Lauren, why flood the forum with support ticket requests?

Why not? Its a valid request

Even if the request was declined I would at least expect notification back

Joeycool
05-05-2012, 01:53 PM
Why not? Its a valid request

Even if the request was declined I would at least expect notification back

I have waited 6 days for a response to quite a big issue. I have also PM'd Mark. What is usually very good customer service has been horrendous.

You are exactly right. You should get a response no matter what.

Aid
05-05-2012, 01:56 PM
That part was a joke, since you spoke in the past about changing your name..how would I know your support ticket number and what the issue is?
Yes I agree you should get a response, but PM would probably get looked at, unless you spend all weekend bumping this thread

QPR
05-05-2012, 01:59 PM
I have waited 6 days for a response to quite a big issue. I have also PM'd Mark. What is usually very good customer service has been horrendous.

You are exactly right. You should get a response no matter what.


That part was a joke, since you spoke in the past about changing your name..how would I know your support ticket number and what the issue is?
Yes I agree you should get a response, but PM would probably get looked at, unless you spend all weekend bumping this thread

Ok cheers guys

procsyzarc
05-05-2012, 02:50 PM
I have one from 6 days even pm'ed mark and no response either way. Bad time for them to check out since I don't think it is something they can fix and may result in my game being reset

mnju_03
05-05-2012, 02:51 PM
I had a ticket I waited a really long time on...ticket # 8675309...

iteachem
05-05-2012, 03:34 PM
I had a ticket I waited a really long time on...ticket # 8675309...

for a good time call......

mnju_03
05-05-2012, 03:35 PM
for a good time call......

I almost went to court over this as a minor...My poor mother. lol

iteachem
05-05-2012, 03:39 PM
Seriously.. .i thought the phone companies stopped using that number because of the song

mnju_03
05-05-2012, 03:40 PM
Seriously.. .i thought the phone companies stopped using that number because of the song

I don't try to derail, it just happens!!! But yes... you'd think. Phone companies hated me.

Maniaxe
05-05-2012, 03:42 PM
Winner Winner Chicken Dinner! Eight day ticket over here! Who can beat it?

EDIT: As soon as I posted that I go and look at my email.....Low and behold what do I find!? Yes a response to my ticket! Sneaky, sneaky Devs, toying with our emotions.

iteachem
05-05-2012, 03:43 PM
Going on 8 days with a tapjoy issue... oh well

mnju_03
05-05-2012, 03:46 PM
Going on 8 days with a tapjoy issue... oh well

TJ can suck it. lol

iteachem
05-05-2012, 03:50 PM
TJ can suck it. lol

Well for those on a fixed income (teachers) its all we have to work with until we get that awesome retirement :-(

Dipstik
05-05-2012, 03:56 PM
I've heard a lot of teachers complaining recently (I'm in Wisconsin), but calling your salary a "fixed income" is a new one.

mnju_03
05-05-2012, 03:58 PM
Well for those on a fixed income (teachers) its all we have to work with until we get that awesome retirement :-(

My income is very fixed! It fixes all my needs.

iteachem
05-05-2012, 04:02 PM
I've heard a lot of teachers complaining recently (I'm in Wisconsin), but calling your salary a "fixed income" is a new one.

Just joking... I do pretty well with the basics....

Dipstik
05-05-2012, 04:03 PM
Sorry then... Didn't detect the sarcasm

iteachem
05-05-2012, 04:05 PM
Sorry then... Didn't detect the sarcasm

No worries.. I choose the career and am content with what I make..

Steve0
05-05-2012, 05:40 PM
8 days for me too.